Agumar Atocha

Hotels
Hoteles Santos
8.1 (16488 reviews)
Paseo Reina Cristina, 7 , Madrid , es

Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Uncomfortable beds
Limited breakfast variety
Noise issues

Categories

Cleanliness
8.06
Rooms were clean but some amenities showed signs of age.
Service
8.53
Staff was friendly and helpful, providing good local information.
Location
8.57
Excellent location close to Atocha station.
Room Quality
7.52
Comfortable but had issues with lighting and some beds were old and uncomfortable.
Amenities
8.05
Good variety of amenities but some issues with the bath and heating.
Value for Money
8.51
Good balance of quality and price, especially for the location.
Food and Beverage
7.56
Breakfast was good but lacked variety and quality could be improved.
Overall Experience
8.03
Overall a pleasant stay with some minor issues to address.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:10

Property Description

Prime Location near Atocha Station
Hotel Agumar, located just opposite central Madrid's Atocha Station, offers easy access to major museums and attractions within minutes.

Delicious Dining Options
Indulge in a breakfast buffet at the Piano Room with fresh fruit or savor Mediterranean cuisine at Las Arenas restaurant. Light meals are also available at the on-site cafeteria.

Luxurious Room Amenities
Relax in air-conditioned rooms with satellite TV, free Wi-Fi, and a marble bathroom complete with a bathrobe and hairdryer. Enjoy a safe, a selection of pillows, and impeccable service during your stay.

Book your stay at Hotel Agumar now for a memorable experience in Madrid!

Important information:

If the guest is not the card holder, an authorization must be sent to the hotel by email, including a scanned copy of both sides of the credit card and the card holder’s ID. Contact details are on the booking confirmation form.

For bookings over 6 nights please contact the hotel to arrange a prepayment.

When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 16488 reviews
Cleanliness: 8.06
Service: 8.53
Location: 8.57
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 7.56
Overall Experience: 8.03
M
Marcin solo_traveller pl
9
2026-05-30 via Nuitee
A
AES solo_traveller tr
7
Kolay ulaşım, temiz oda, ortalama tasarım ve olanaklar
Pros:

Çok iyi açık büfe kahvaltısı vardı.
Çalışanlar çok yardımcı idi
Check out sonrası valizimi güvenle bıraktım ve teslim aldım
Odalar, havlu ve çarşaflar temizdi.
Prado müzesi, Reina sophia müzesi Retiro park, Atocha yürüme mesafesinde. Çok sık otobüs ve metro var. Toplu taşımaya 2-5 dk yürüme mesafesinde.

Cons:

4 yıldız bir otelden beklentilerin çok altında bir tasarım ve olanak var.
Bu anlamda pahalı.
Odalardaki banyo aksesuarları gevşek. Tavanlar eski. Kapılar eski ahşap ve gürültülü kapanıyor.
Kaldığım odadaki yatak yayları eskimiş, biraz göçük idi yatak.
Eski bir binanın içini yenilemeye çalışmışlar sadece. Ama herşeyi degistirememisler.

2026-05-30 via Nuitee
S
Sara extended_group es
8
2026-05-30 via Nuitee
S
Samuel solo_traveller ch
8
Pros:

Fussläufig vom Bahnhof Atocha. Liegt in einem tollen Quartier. Sehr profesionelles Personal. Sehr sauber.

Cons:

Ohne Klimaanlage wird es auch in der Nacht sofort sehr warm.

2026-05-30 via Nuitee
J
JOSE ANTONIO couple es
7
Aceptable
Cons:

Mala insonorización

2026-05-30 via Nuitee
D
DÜNDAR couple tr
9
2026-05-30 via Nuitee
J
Josip couple mk
10
2026-05-30 via Nuitee
P
Paulo solo_traveller pt
6
Pros:

Pequeno almoço.
Limpeza.

Cons:

Hotel antigo.

2026-05-30 via Nuitee
M
Mihai solo_traveller ro
9
2026-05-30 via Nuitee
D
Durabelle couple fr
10
2026-05-30 via Nuitee
M
MITSUHIRO solo_traveller jp
7
気になる点もあるけど、立地は良かった。
Pros:

アトーチャ駅から近く、近くにはスーパーマーケットがあり、便利でした。また、スタッフの丁寧な対応に感謝しています。

Cons:

壁が薄いのか、隣の部屋の会話が耳障りでした。

2026-05-30 via Nuitee
J
JOSE MANUEL solo_traveller es
7
2026-05-30 via Nuitee
T
Thaís solo_traveller es
6
Ok for one night
Pros:

The staff is incredibly kind and helpful. Late check-in was done without any issue.

Cons:

The A/C is loud, the room faced the avenue and the windows didn't block the noise very well. The tv remote didn't work. The shower's glass wall is small, so you make a mess in the bathroom when you take a shower.

2026-05-30 via Nuitee
H
Herrera solo_traveller cl
10
2026-05-30 via Nuitee
C
Carlos couple es
7
Pros:

Close center

Cons:

No iron machine in room, poor breakfast, expensive…

2026-05-30 via Nuitee
O
Oleksandr couple be
4
Pros:

The breakfast was fine and the reception staff were pleasant.

Cons:

The rooms were far from what we would expect from a 4-star hotel, and the bathroom felt old and outdated.

The walls were extremely thin, and we could hear people talking throughout the night, which made it very difficult to sleep. In addition, our “Do Not Disturb” sign was ignored, which was frustrating and felt intrusive.

We were also charged for water and juice from the minibar, but we were not informed in advance that these items were not complimentary. Considering we paid €450 for the stay, being charged extra for water in the summer felt unreasonable.

Overall, while there were some positive aspects, the noise, lack of privacy, outdated bathroom, and unexpected minibar charges left us disappointed.

2026-05-30 via Nuitee
R
RICARDO A couple es
9
2026-05-30 via Nuitee
E
Eugene solo_traveller ie
8
Madrid Stay Atocha
Pros:

Room and breakfast

Cons:

Nothing

2026-05-29 via Nuitee
E
Elvira couple pt
10
2026-05-29 via Nuitee
E
edwin solo_traveller nl
8
Pros:

Goede plek, mooi hotel, maar wel een beetje sleets. Kan wel een upgrade van de kamers gebruiken

2026-05-29 via Nuitee