Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Spectacular sea views and large balconies
Attentive, friendly and professional staff
Spacious suites and rooms (some with kitchens/jacuzzi)
Excellent, varied breakfast with local dishes
Clean and well maintained property
Pools and wellness facilities
Convenient for parking / short walk to town for many guests
Cons:
Some bathrooms and kitchen fixtures are dated (cracked tiles, old ovens)
Occasional electrical trips / old wiring issues (sauna, oven)
Can feel a bit expensive
Location slightly far from main beaches for some — walk can be hot
Occasional minor comfort issues (mattress too soft)
Some decline in breakfast offerings vs previous visits (no table coffee, limited yogurt variety)

Categories

Cleanliness
9.2
Multiple guests note the property is very clean and well maintained, with comments like 'tutto pulito' and 'propreté'. Some minor wear (cracked tiles) noted but overall cleanliness is excellent.
Service
9.8
Staff repeatedly described as attentive, helpful and exceptional across reviews ('personale attento e professionale', 'staff were fabulous', 'exceptional'). Service is a standout strength.
Location
9
Location praised for sea views and being within walking distance of Rethymnon by several guests, though a few mention it is slightly further from main beaches/old town and can be a hot walk.
Room Quality
8.8
Rooms and suites are spacious with large balconies and great sea views, but several comments point to dated bathrooms, an old oven/kitchen and a too-soft mattress for some guests.
Amenities
9
Good amenities reported (pools, jacuzzi, terraces, kitchen facilities). Some issues reported with sauna/electrical trips and missing microwave, but overall amenities are strong and appreciated.
Value for Money
8.6
Generally positive experience but a few guests noted it can be 'a bit expensive' or highlighted declines in some services (breakfast quality), yielding moderate score.
Food and Beverage
9.2
Breakfast repeatedly praised as excellent with local dishes and variety, though a few guests mentioned a decline versus previous stays and some missing options (e.g., table coffee, yogurt variety).
Overall Experience
9.2
Many guests describe the stay as excellent or recommend 100%; strong service, views and comfortable rooms drive a very positive overall experience despite a few maintenance/price notes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 21:01

Property Description

Luxurious Sea-View Suites:
Indulge in the breathtaking views of the sea from the comfort of your fully furnished suite at Macaris Suites & Spa. Each suite boasts a luxurious bathroom with a spa bath, a well-equipped kitchen, and a spacious living room for your relaxation.

Diverse Pool Options:
Whether you prefer basking in the sun by the outdoor swimming pool, letting your children splash in the dedicated kids' pool, or unwinding in the indoor pool and hot tub, Macaris Suites has a pool for every preference, all year round.

Culinary Delights and Rooftop Dining:
Savor a rich buffet breakfast and dinner at the on-site restaurant, offering Greek and international cuisine. For a special experience, visit the rooftop garden restaurant-bar from June to September, where you can enjoy delectable dishes and drinks with a view of the Venetian castle.

Book your stay at Macaris Suites & Spa now to experience luxury and relaxation at its finest.

Important information:

Please note that when booking more than 3 rooms, a 30% deposit will be charged, which in case of cancellation, will not be refunded.

Please note that children under 16 years old are not allowed to access the spa center.

For reservations of 5 days or more, guests receive a 20% discount for all spa therapies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AGP

Location

Guest Reviews

9.1
Based on 597 reviews
Cleanliness: 9.2
Service: 9.8
Location: 9
Room Quality: 8.8
Amenities: 9
Value for Money: 8.6
Food and Beverage: 9.2
Overall Experience: 9.2
H
Hamrén • family_with_children • se
9
2026-08-14 • via Nuitee
A
Avinoam • solo_traveller • il
10
Great place to be in Crete Rethimno
Pros:

Great hotel, great crew great location

Cons:

Nothing

2026-08-12 • via Nuitee
S
Stefano • solo_traveller • it
9
2026-08-10 • via Nuitee
I
Ia • family_with_children • ge
10
2026-08-09 • via Nuitee
A
Anton • family_with_children • se
9
2026-08-09 • via Nuitee
N
Nino • family_with_children • us
10
Great experience. Food was great
Pros:

Very nice place

Cons:

None

2026-08-09 • via Nuitee
P
Pantelis • solo_traveller • gr
3
2026-08-08 • via Nuitee
P
pietro • family_with_children • it
10
Struttura confortevole con personale attento e professionale, collocata a breve distanza dalla città vecchia
Pros:

Anche se la struttura è un po’ datata, è perfettamente manutenuta, pulita, confortevole e dotata di ogni accessorio utile. La nostra camera, dotata anche di una cucina, aveva un terrazzino spettacolare che affaccia sul mare. Colazione eccezionale, ogni giorno la cucina della struttura realizza una o più preparazioni di pietanze locali diverse ogni giorno.

2026-08-06 • via Nuitee
L
Luana • couple • ch
6
2026-08-05 • via Nuitee
Κάτια • family_with_children • gr
8
2026-08-03 • via Nuitee
L
Lia • solo_traveller • nl
7
2026-07-25 • via Nuitee
D
Delphine • family_with_children • fr
9
Parfait pour un séjour de 3 jours à Rethymnon.
Pros:

La vue était magnifique. L’appartement était grand et très fonctionnel: La piscine et la gentillesse du personnel. Petit déjeuner très copieux

Cons:

Peut être un peu cher

2026-07-25 • via Nuitee
C
Caroline • couple • au
9
Beautiful views and great staff
Pros:

Perfect views from almost every room. Staff were fabulous and rooms were large. We had a sea view and massive balcony which was perfect .

Cons:

It’s a little further than I anticipated from Rethymno old town and beaches . There is a beach across the road but the main beaches are east of the old town which is quite a walk in the heat. We ended up catching a taxi to old town as it was just too hot for even a 15 min walk .

2026-07-24 • via Nuitee
S
Sven • extended_group • be
8
Genoten van een fijne reis in Kreta in een mooi hotel, aan de rand (op wandelafstand van het centrum) van Rethymnon.
Pros:

De ruime kamer, het grote terras, het uitgebreide ontbijt, de zeer vriendelijke staff, de locatie (op wandelafstand van het centrum), de goed geïsoleerde kamers (geen geluid te horen van de andere kamers of vanuit de gang)

Cons:

Enige verbeterpunt: de badkamer. Die is eerder ouderwets (douche in bad in plaats van aparte douche, ook eerder verouderd badkamermeubel dat zeker aan vernieuwing toe was)

2026-07-23 • via Nuitee
C
Cheryl • couple • au
9
A wonderful hotel with an authentic flavour
Pros:

It’s a lovely property and my suite was gorgeous with wonderful sea views.
Terrific breakfast and lovely , helpful staff.

2026-07-23 • via Nuitee
H
Hanspeter • family_with_children • at
8
2026-07-22 • via Nuitee
G
Gijs • couple • nl
9
Pros:

Jacuzzi suite was erg aangenaam. Personeel was top. Ontbijt ook prima. Locatie iets buiten het stadje (~10min wandelen) maar ideaal als je een huurauto hebt om te parkeren en als uitvalsbasis te gebruiken.

2026-07-20 • via Nuitee
F
Fridon • extended_group • se
9
2026-07-19 • via Nuitee
M
Matias • family_with_children • us
9
2026-07-14 • via Nuitee
P
Polina • extended_group • dk
10
Рекомендую на 100%
Pros:

Є все необхідне) все чисте, комфортно)

Cons:

Все супер

2026-07-14 • via Nuitee