Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfy rooms
Good value for money
Cons:
Issues with mattress quality
Poor front desk service during check-in
Room amenities issues

Categories

Cleanliness
8.34
Mixed feedback about cleanliness, with mentions of clean rooms but some issues with mattress perhaps affecting overall perception.
Service
9.31
General positivity about the staff's friendliness, despite a major complaint about service during check-in.
Location
9.35
Repeated positive mentions of great location and convenient access to transport.
Room Quality
7.8
One review indicated poor mattress quality, affecting overall satisfaction.
Amenities
8.83
Positive mentions of pool and breakfast offerings, contributing to a strong amenities experience.
Value for Money
8.79
Guests feel they are getting good value for the price paid.
Food and Beverage
8.84
Positive feedback on breakfast buffet and dinner quality.
Overall Experience
8.31
General sentiment reflects a mix of satisfaction with certain aspects but significant issues with the stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:16

Property Description

Centrally Located Luxury Accommodation
Situated opposite the National Museum, Hilton Kuala Lumpur offers a prime stay in the heart of the city, boasting a freeform swimming pool and an array of dining options.

Convenient Access to Attractions
Just a short walk to KL Sentral and the premium shopping mall Nu Sentral, guests can easily explore the city's highlights, with airport transfers available for seamless travel.

Elegant Rooms and Premium Amenities
The modern rooms at Kuala Lumpur Hilton feature stunning city views, lavish marble bathrooms, and access to the Executive Lounge, while the hotel offers a 24-hour front desk, fitness center, and diverse dining options for a truly luxurious experience.

To book your stay at Hilton Kuala Lumpur and enjoy these exceptional offerings, visit our website or contact us directly.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

One child, 17 and below, stays free with existing bedding when sharing with a paying adult. Breakfast and Executive Lounge access for Executive Rooms are chargeable and will not reflect directly at the time of booking. Extra beds available for a fee, but not available for Deluxe or Executive Rooms.



Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs MYR 29 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 154 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 3552 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 8.31
S
Sharon • couple • my
8
Okay
Pros:

Convenient . Theres MRT nearby and i can go anywhere easily

Cons:

I smell a slight/hinge of cigarette smoke when i checked into the room. Took a while to clear up the air.

2026-05-23 • via Nuitee
T
Tran • couple • vn
10
Tuyệt vời. Sẽ trở lại ❤️
Pros:

Nhân viên thân thiện nhiệt tình. Giường ngủ êm đúng chuẩn. Thiết bị vệ sinh đúng tiêu chuẩn.

Cons:

Quầy bufet chưa hươngs dẫn tốt cho khách các món ăn địa phương

2026-05-20 • via Nuitee
Y
Yao • couple • us
10
2026-05-20 • via Nuitee
M
Mass Hareeza • family_with_children • my
9
great stay!
Pros:

the comfort - bes - good sleep

Cons:

space for praying in room - solat bit tight!

2026-05-18 • via Nuitee
H
HIROSHI • couple • jp
7
2026-05-16 • via Nuitee
K
KUNJITHAPATHAM • couple • my
10
Excellent
Pros:

Location and friendliness of staff

Cons:

Nothing

2026-05-16 • via Nuitee
H
Hermenraj • family_with_children • my
10
Pros:

The staffs are exceptional, right from concierge assistant to the manager and house keeper. I’m very impressed with the way they welcome us. Thank you and the hotel smells so good. The room is very tidy and clean before my daughter mess it up. Sorry about that, but we manage to keep clean it up before leaving. Overall was a great experience. Thank you.

2026-05-16 • via Nuitee
D
Diyanah • extended_group • sg
8
comfortable, convenient, and truly memorable experience!
Pros:

Very convenient, awesome friendly staff, great service! Everything was incredibly awesome!

Cons:

Maybe its time to revamp the room cos some of the deco looks old.

2026-05-15 • via Nuitee
M
Marita • solo_traveller • my
9
2026-05-15 • via Nuitee
T
Tse-Ting • solo_traveller • au
10
It feels like Home
Pros:

Service were very prompt and very detailed. I have low vision and was receiving excellent support.

Cons:

The lobby was a little bit dark for me and the key card sometimes stopped working

2026-05-12 • via Nuitee
P
Pedro • couple • no
9
2026-05-11 • via Nuitee
P
Pieter • couple • nl
10
2026-05-11 • via Nuitee
P
PENG • family_with_children • jp
6
2026-05-11 • via Nuitee
Y
ying-siou • couple • tw
7
2026-05-11 • via Nuitee
P
Peter • couple • au
10
Wonderful
Pros:

Loved this hotel

Cons:

N/A

2026-05-10 • via Nuitee
N
Norharlina • couple • my
10
2026-05-10 • via Nuitee
J
Jessy Amit • solo_traveller • in
10
2026-05-10 • via Nuitee
K
Kok Seng (Bruce) • couple • my
9
2026-05-10 • via Nuitee
R
Rosie • couple • au
8
Great
Pros:

Close proximity

Cons:

Nothing

2026-05-08 • via Nuitee
Y
yuko • couple • jp
7
まあまあよかった。
Pros:

朝ごはん美味しかった。
ロケーション便利。

Cons:

バスタブの栓が動かなかった

2026-05-07 • via Nuitee