Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfy rooms
Good value for money
Cons:
Issues with mattress quality
Poor front desk service during check-in
Room amenities issues

Categories

Cleanliness
8.34
Mixed feedback about cleanliness, with mentions of clean rooms but some issues with mattress perhaps affecting overall perception.
Service
9.31
General positivity about the staff's friendliness, despite a major complaint about service during check-in.
Location
9.35
Repeated positive mentions of great location and convenient access to transport.
Room Quality
7.8
One review indicated poor mattress quality, affecting overall satisfaction.
Amenities
8.83
Positive mentions of pool and breakfast offerings, contributing to a strong amenities experience.
Value for Money
8.79
Guests feel they are getting good value for the price paid.
Food and Beverage
8.84
Positive feedback on breakfast buffet and dinner quality.
Overall Experience
8.31
General sentiment reflects a mix of satisfaction with certain aspects but significant issues with the stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:16

Property Description

Centrally Located Luxury Accommodation
Situated opposite the National Museum, Hilton Kuala Lumpur offers a prime stay in the heart of the city, boasting a freeform swimming pool and an array of dining options.

Convenient Access to Attractions
Just a short walk to KL Sentral and the premium shopping mall Nu Sentral, guests can easily explore the city's highlights, with airport transfers available for seamless travel.

Elegant Rooms and Premium Amenities
The modern rooms at Kuala Lumpur Hilton feature stunning city views, lavish marble bathrooms, and access to the Executive Lounge, while the hotel offers a 24-hour front desk, fitness center, and diverse dining options for a truly luxurious experience.

To book your stay at Hilton Kuala Lumpur and enjoy these exceptional offerings, visit our website or contact us directly.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

One child, 17 and below, stays free with existing bedding when sharing with a paying adult. Breakfast and Executive Lounge access for Executive Rooms are chargeable and will not reflect directly at the time of booking. Extra beds available for a fee, but not available for Deluxe or Executive Rooms.



Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8.7
Based on 3750 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 8.31
S
Steve • couple • us
10
We had a great stay.
Pros:

Friendly staff. The room is clean and spacious. The location is very good. Nice breakfast.

Cons:

None.

2026-10-17 • via Nuitee
W
Wong • couple • my
9
2026-10-17 • via Nuitee
E
Eiichi • solo_traveller • jp
9
朝食がおいしい
Pros:

KLセントラルの駅から近くにあり観光に出かけるのにはとても便利でした。ビュッフェ形式の朝食もバラエティーに富んでいて満足できました。

2026-10-16 • via Nuitee
N
Nazer • extended_group • in
8
Good one
Pros:

Room and location

Cons:

Nothing, the noise level was low, and the amenities and cleanliness were good.

2026-10-16 • via Nuitee
K
kiki20 • couple • jp
8
とても良かった。
Pros:

電車で移動しやすく、ショッピングモールも近いKLセントラルにある。
スタッフの対応は丁寧だった。
チェックイン前でもスーツケースを預けられた。

Cons:

特にない

2026-10-15 • via Nuitee
Z
ZHAO MIN • family_with_children • my
5
Budak suka sangat dengan kolam renang 👍🏻
Pros:

Kebanyakan kakitangan mesra, cuma satu laki tu ja macam emo kah tak suka nampak muka saya kah macam saya hutang duitnya sedangkan saya bayar beberapa ribu ringgit untuk satu malam. Dia bagi info silap pun takda minta maaf, kerja paling penting baginya ialah tunjuk muka hitamnya bagi semua orang nampak 👍🏻

Cons:

Yang lain-lainnya ok.

2026-10-14 • via Nuitee
W
Wong • couple • my
9
2026-10-14 • via Nuitee
T
Tomoko • couple • jp
9
Pros:

便利な立地
プールが広い
朝ごはんが美味しかった

Cons:

なし

2026-10-14 • via Nuitee
M
Mutale • couple • zm
10
Beautiful and homely
Pros:

The kind stuff, the plenty of food to try from and overall the location.
Kudos to Dzul, a good staff who helped us so much. I forgot my bag and passport at the hotel and he took a train to bring it to the airport

Cons:

Nothing

2026-10-13 • via Nuitee
T
Trudy • couple • gb
10
Hotel was amazing and staff so helpful and polite, would highly recommend.
Pros:

Clean, staff very helpful and friendly and I would highly recommend a stay here.

Cons:

Nothing everything was excellent

2026-10-13 • via Nuitee
M
Marcus • solo_traveller • my
9
2026-10-12 • via Nuitee
E
Emily • solo_traveller • tw
7
2026-10-11 • via Nuitee
M
Mike • solo_traveller • gb
8
Would happily stay again
Pros:

The Bed and pilliws were wonderful 😌
Breakfast has an excellent choice

Cons:

Struggled to turn the bathroom light off

The Grab drivers all struggled to find the entrance.

2026-10-11 • via Nuitee
韻潔 • couple • tw
9
入住旅客素質很高
2026-10-10 • via Nuitee
C
Charis Gabriel • extended_group • id
10
I initially chose Hilton because of its direct connection to KL Sentral, and honestly, everything exceeded my expectatio
2026-10-09 • via Nuitee
S
Steve • solo_traveller • au
9
Good hotel experience with an exceptional breakfast.
Pros:

Next to the main Sentral station. The quality of the breakfast was excellent

2026-10-09 • via Nuitee
S
SIYI • couple • cn
8
Pros:

早饭很好吃，房间里没有任何气味所以睡得很好

Cons:

有些东西比较旧了；打扫有些随意

2026-10-09 • via Nuitee
H
HO FUN • couple • hk
9
2026-10-08 • via Nuitee
K
KITADA • couple • jp
10
良かった
Pros:

ラウンジの接客が良かったです。

Cons:

ないです。

2026-10-07 • via Nuitee
M
Mary • extended_group • au
6
2026-10-07 • via Nuitee