Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfy rooms
Good value for money
Cons:
Issues with mattress quality
Poor front desk service during check-in
Room amenities issues

Categories

Cleanliness
8.34
Mixed feedback about cleanliness, with mentions of clean rooms but some issues with mattress perhaps affecting overall perception.
Service
9.31
General positivity about the staff's friendliness, despite a major complaint about service during check-in.
Location
9.35
Repeated positive mentions of great location and convenient access to transport.
Room Quality
7.8
One review indicated poor mattress quality, affecting overall satisfaction.
Amenities
8.83
Positive mentions of pool and breakfast offerings, contributing to a strong amenities experience.
Value for Money
8.79
Guests feel they are getting good value for the price paid.
Food and Beverage
8.84
Positive feedback on breakfast buffet and dinner quality.
Overall Experience
8.31
General sentiment reflects a mix of satisfaction with certain aspects but significant issues with the stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:16

Property Description

Centrally Located Luxury Accommodation
Situated opposite the National Museum, Hilton Kuala Lumpur offers a prime stay in the heart of the city, boasting a freeform swimming pool and an array of dining options.

Convenient Access to Attractions
Just a short walk to KL Sentral and the premium shopping mall Nu Sentral, guests can easily explore the city's highlights, with airport transfers available for seamless travel.

Elegant Rooms and Premium Amenities
The modern rooms at Kuala Lumpur Hilton feature stunning city views, lavish marble bathrooms, and access to the Executive Lounge, while the hotel offers a 24-hour front desk, fitness center, and diverse dining options for a truly luxurious experience.

To book your stay at Hilton Kuala Lumpur and enjoy these exceptional offerings, visit our website or contact us directly.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

One child, 17 and below, stays free with existing bedding when sharing with a paying adult. Breakfast and Executive Lounge access for Executive Rooms are chargeable and will not reflect directly at the time of booking. Extra beds available for a fee, but not available for Deluxe or Executive Rooms.



Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs MYR 29 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 154 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 3584 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 8.31
A
Atil • couple • tr
9
BREAKFAST!
Pros:

Rızal in the restaurant was so kind. I must admit, breakfast is so so so so so good!!! Too much variety! Do not skip this hotel without having a breakfast!

Cons:

Check in and check out procedures would have been quicker. I have waited on the line for so long. There was a lack of receptionist

2026-06-13 • via Nuitee
A
Atil • couple • tr
9
BREAKFAST
2026-06-13 • via Nuitee
J
Jessica • solo_traveller • gb
10
Excellent hotel!
Pros:

Accessible from airport, amazing staff and breakfast and facilities

Cons:

Nothing

2026-06-12 • via Nuitee
D
Dongliang • couple • cn
5
太旧了，性价比太低了
Pros:

太旧了

Cons:

需要重新装修

2026-06-12 • via Nuitee
A
Ayu Shahida • couple • my
10
2026-06-12 • via Nuitee
Y
YOSHIHITO • solo_traveller • jp
9
良かった！
Pros:

立地もよくて、部屋もきれい、朝食のブッフェも種類が多くてよかった
値段もお手頃で、コスパ良き

Cons:

特にない

2026-06-12 • via Nuitee
S
SOHYUN • solo_traveller • kr
9
Pros:

Breakfast super nice 👍

Cons:

Too many crying babies? Well that’s something we can’t control I guess

2026-06-11 • via Nuitee
E
Esra • couple • uz
8
2026-06-11 • via Nuitee
N
Noor • couple • sg
10
2026-06-09 • via Nuitee
K
Khanans • solo_traveller • au
8
VALUE FOR MONEY
Pros:

Excellent staffs and services.

Cons:

Aviary Bar opens only at 5pm, Suggestion to open during the day so business and social customers meeting point

2026-06-09 • via Nuitee
F
Frank • solo_traveller • lk
8
Excellent location, convenient to access most of the places.
Pros:

Location and the access to the KL Sentral

Cons:

Check in process is very slow. In room dining menu doesn’t have much western items.

2026-06-08 • via Nuitee
T
Tengku Farah • extended_group • my
10
A short staycation to introduce our grandson to swimming. It was excellent as there were ample space in the pool, not to
Pros:

The friendliness of the staff and the facilities for young kids. The F&B was good too.

Cons:

N/A

2026-06-06 • via Nuitee
M
Mohammad • couple • us
3
2026-06-06 • via Nuitee
Y
Yuriko • couple • jp
8
2026-06-06 • via Nuitee
S
shruti • couple • in
10
2026-06-06 • via Nuitee
Z
zareen sofia • couple • my
10
2026-06-05 • via Nuitee
E
Elizabeth martina • family_with_children • my
8
2026-06-05 • via Nuitee
N
Neale • couple • au
8
The Hilton is perfectly placed near KL Sentral for access to the airport and most city attractions. The hotel had many f
Pros:

It was perfectly placed

Cons:

Nothing

2026-06-05 • via Nuitee
N
Nor Afida • couple • my
9
Worth it stay
Pros:

Good hospitality and nice ambiance.

2026-06-05 • via Nuitee
N
Norazlina • couple • my
5
2026-06-04 • via Nuitee