Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfy rooms
Good value for money
Cons:
Issues with mattress quality
Poor front desk service during check-in
Room amenities issues

Categories

Cleanliness
8.34
Mixed feedback about cleanliness, with mentions of clean rooms but some issues with mattress perhaps affecting overall perception.
Service
9.31
General positivity about the staff's friendliness, despite a major complaint about service during check-in.
Location
9.35
Repeated positive mentions of great location and convenient access to transport.
Room Quality
7.8
One review indicated poor mattress quality, affecting overall satisfaction.
Amenities
8.83
Positive mentions of pool and breakfast offerings, contributing to a strong amenities experience.
Value for Money
8.79
Guests feel they are getting good value for the price paid.
Food and Beverage
8.84
Positive feedback on breakfast buffet and dinner quality.
Overall Experience
8.31
General sentiment reflects a mix of satisfaction with certain aspects but significant issues with the stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:16

Property Description

Centrally Located Luxury Accommodation
Situated opposite the National Museum, Hilton Kuala Lumpur offers a prime stay in the heart of the city, boasting a freeform swimming pool and an array of dining options.

Convenient Access to Attractions
Just a short walk to KL Sentral and the premium shopping mall Nu Sentral, guests can easily explore the city's highlights, with airport transfers available for seamless travel.

Elegant Rooms and Premium Amenities
The modern rooms at Kuala Lumpur Hilton feature stunning city views, lavish marble bathrooms, and access to the Executive Lounge, while the hotel offers a 24-hour front desk, fitness center, and diverse dining options for a truly luxurious experience.

To book your stay at Hilton Kuala Lumpur and enjoy these exceptional offerings, visit our website or contact us directly.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

One child, 17 and below, stays free with existing bedding when sharing with a paying adult. Breakfast and Executive Lounge access for Executive Rooms are chargeable and will not reflect directly at the time of booking. Extra beds available for a fee, but not available for Deluxe or Executive Rooms.



Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs MYR 29 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 154 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 3659 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 8.31
M
Ming Gong • couple • hk
7
2026-07-23 • via Nuitee
J
Jarosław • solo_traveller • pl
9
2026-07-23 • via Nuitee
A
Astaman • couple • my
9
2026-07-22 • via Nuitee
N
Nur Ain • couple • sg
10
2026-07-21 • via Nuitee
N
Narotam • couple • in
9
For any traveller to KL go for Hilton Sentral great value location
Pros:

Always welcoming staff attention to details

Cons:

Not applicable

2026-07-21 • via Nuitee
N
Natascha • family_with_children • de
8
Sehr schönes Hotel mit schönen Zimmern.
Pros:

Unser Zimmer war geräumig. Ich hatte das Hotel für eine Hochzeit gebucht. Da ich seit langem bei Booking.com angemeldet bin, habe ich ein besseres Angebot über Booking.com bekommen als über das Hochzeitspensum. Unser Zimmer war auch angemessen geräumig.
Frühstück war klasse und hatte auch indische Gerichte, die frisch gekocht wurden.

Cons:

Leider wurde uns ein Zweitbettzimmer zur Verfügung gestellt . Wir wurden per Whatsapp vorher gefragt, ob wir noch etwas benötigen. Wir haben per whatsapp informiert, dass wir ein Doppelbett benötigen, weil wir zu Dritt sind und unser Kind auch im gleichen Bett schläft. Aber bei der Ankunft waren es zwei getrennte Betten.

2026-07-21 • via Nuitee
N
nurhan • extended_group • tr
10
Tek kelimeyle muhteşem
Pros:

Odamız ve manzaramız harikaydı.yataklar ve yastıklar çok konfurluydu.Havuz 8 inci katta olmasına rağmen tropik bir ada havası veriyor.Kahvaltı açık büfe hem çeşitlilik hem lezzet olarak muhteşemdi.

2026-07-19 • via Nuitee
M
Mohammad • couple • gb
10
2026-07-19 • via Nuitee
T
Takeshi • couple • jp
6
Pros:

朝食が噂どおり沢山の種類の料理があって良かった。

Cons:

部屋のたぶん冷蔵庫が定期的に音が鳴り、気になって眠れなかった。夜中に着いて数時間だけしか時間が無かったのに残念でした。妻も気になって眠れなかったようです。

2026-07-18 • via Nuitee
A
Amanda • solo_traveller • au
10
Pros:

The attention to detail and service is unmatched at the Hilton KL!

2026-07-18 • via Nuitee
T
Tan • extended_group • my
9
Great!
Pros:

The rooms are comfortable and the view is stunning.

Cons:

The pillow. A bit too soft.

2026-07-18 • via Nuitee
B
Bryan • solo_traveller • sg
8
Great staff, great location, slightly old
Pros:

Location is fantastic. Connected to KLIA express, MRT and mall.

Cons:

It’s definitely feeling a little dated. Still a great stay with fantastic staff.

2026-07-17 • via Nuitee
S
Siau Peng • couple • sg
9
2026-07-16 • via Nuitee
S
Sri • couple • my
10
Will repeat soon!
Pros:

All!

2026-07-16 • via Nuitee
C
CHUN KWONG • couple • au
9
Exceptionally friendly and helpful staff make a good hotel great.
Pros:

The location is unbeatable, all importation facilities are within walking distance. The gym is huge and has all equipment I need.

Cons:

Nothing

2026-07-15 • via Nuitee
I
Intan Baizura Hanom • couple • my
10
Pros:

Best hotel. Great hospitality. I was able to stay at the room that i requested.

Cons:

Parking quite far from the lobby.

2026-07-14 • via Nuitee
D
Doreen • extended_group • sg
9
2026-07-13 • via Nuitee
Z
Zeenat • couple • ae
4
Pros:

The location is good, the facilities are also upto the mark but the breakfast menu very limited and same breakfast everyday

Cons:

The cleanliness of the rooms and the bathrooms are very old

2026-07-13 • via Nuitee
A
Anand (Alan) • couple • sg
10
It was really good
Pros:

Everything was great

Cons:

If occupancy was low , we were hoping for a late check out to 3 or 4 pm

2026-07-13 • via Nuitee
M
Mira • family_with_children • kz
10
2026-07-12 • via Nuitee