Bagni di Pisa Palace & Thermal Spa

Hotels
•
Italian Hospitality Collection
8.4 (111 reviews)
Largo Percy Bysshe Shelley, 18, San Giuliano Terme, PI, 56017 , San Giuliano Terme , IT
39-05-088501

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Pets allowed

Facilities

Free breakfast
Full-service spa
Fitness facilities
Health or beauty spa nearby
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Great customer service
Kind staff
Clean pools
Cons:
High prices
Poor food variety
Cleanliness issues

Categories

Cleanliness
8.06
Comments about the dirty bathroom floor and lack of maintenance suggest cleanliness issues.
Service
9.53
Great customer service and staff kindness mentioned in reviews.
Location
9.07
Good accessibility for trains indicates a favorable location.
Room Quality
8.52
General positive sentiment but lacking specific praises in the reviews.
Amenities
8.55
Nice pools mentioned but could improve based on varying experience of services.
Value for Money
7.51
High prices for the quality of the property indicate poor value for money.
Food and Beverage
7.06
Lack of variety and multiple issues with breakfast buffet noted, not meeting expectations for a 5-star hotel.
Overall Experience
8.93
Despite some negative aspects, the overall sentiment is positive based on specific praises.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 12:44

Property Description

Experience unparalleled luxury at Bagni di Pisa Palace & Thermal Spa, where relaxation meets elegance in every detail.

Indulgent Spa Experience
Pamper yourself at our on-site spa offering exquisite massages, rejuvenating body treatments, and refreshing facials, ensuring a serene getaway.

Recreational Amenities
Dive into tranquility with four indoor swimming pools, soothing hot springs, and a modern health club that cater to your wellness needs.

Dining Delights
Savor delectable dishes at our restaurant, enjoy snacks from the deli, and unwind with your favorite drink at the bar/lounge, all complemented by a complimentary continental breakfast.

Don't miss out on the ultimate relaxation experience – book your stay at Bagni di Pisa Palace & Thermal Spa today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Hot springs access available from 9:00 AM to 7:00 PM.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 111 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.07
Room Quality: 8.52
Amenities: 8.55
Value for Money: 7.51
Food and Beverage: 7.06
Overall Experience: 8.93
M
Marco • solo_traveller • it
9
2026-05-23 • via Nuitee
J
Jürgen • couple • de
9
Wohnen wie die Fürsten
Pros:

Haus mit Atmosphäre, Zimmer mit Fresken an der Decke außergewöhnlich. Personal mehr als freundlich und hilfsbereit.

Cons:

Etwas außerhalb von Pisa.

2026-05-22 • via Nuitee
P
pier uigi • couple • it
10
2026-05-19 • via Nuitee
D
David • extended_group • au
9
A touch of old-style luxury
Pros:

Superb dinner; wonderful spa pools, nice outdoor bar terrace. Fantastic help from desk with travel problem

Cons:

A lot of time walking round looking for places. Got lost walking from station despite desk directions. The little hillside trail needs a lot of attention - no viewing spot as it is overgrown

2026-05-18 • via Nuitee
H
Hubert • couple • be
7
2026-05-18 • via Nuitee
A
Aitor • couple • ar
9
2026-05-18 • via Nuitee
A
ALVYDAS • family_with_children • de
10
2026-05-18 • via Nuitee
A
Alice • solo_traveller • it
10
2026-05-17 • via Nuitee
V
Veronica • couple • mt
2
2026-05-15 • via Nuitee
J
Jackie • couple • gb
10
Fantastic hotel fantastic staff n best spa facilities we have ever experienced
Pros:

It was fantastic

2026-05-14 • via Nuitee
E
Elisa • couple • it
10
2026-05-14 • via Nuitee
M
Marine • couple • fr
7
Pour le spa
Pros:

Grande chambre, spa avec les différents bassins, parking, chien accepté, bon petit déjeuner

Cons:

pas de bouilloire dans la chambre, la porte de notre chambre semblait pouvoir s’ouvrir d’un coup d’épaule…, une prise ne tenait plus au mur, dans l’ensemble des travaux d’entretien semblent nécessaires

2026-05-13 • via Nuitee
D
DAVID • couple • gb
5
Not worth a visit
Pros:

Spa was okay dated and need of a lick of paint

Cons:

Room had an unpleasent drain smell which they tried tomesk by pouring cleaner down every plug hole , it worked for a few hours
The hotel manager did nt seem overly concerned as it was a one off but it spoilt our visit

2026-05-13 • via Nuitee
D
David • couple • gb
9
Interesting location and building. A lovely feel of Tuscany.
Pros:

Location, room, general ambiance, staff service

Cons:

The bathroom should be updated

2026-05-08 • via Nuitee
M
Marco • couple • it
5
2026-05-07 • via Nuitee
A
Alessandro • solo_traveller • it
9
Pros:

mi piacciono molto le piscine

2026-05-07 • via Nuitee
C
carole • couple • fr
6
Cons:

Chambre sur rue aucune isolation phonique et très sombre ne correspond pas à la description

2026-05-05 • via Nuitee
J
Jackie • couple • gb
10
Very enjoyable will return
Pros:

Beautiful hotel tastefully restored
Fantastic staff

2026-05-04 • via Nuitee
L
Lorenzo • couple • it
9
relax e bellezza
Pros:

struttura perfetta moderna in un palazzo storico, pulita e staff presente e disponibile

Cons:

piscina esterna pochi posti e tutti occupati da asciugamani, dispiace anche se comprensibile visto che era il ponte del primo maggio

2026-05-04 • via Nuitee
G
Giusy • couple • it
7
Bene ma non benissimo
Pros:

La Spa e la Piscina esterna

Cons:

Poco personale.
Piscina esterna non presidiata.
Mancavano cestini adeguati in tutta la struttura e le relative indicazioni.

2026-05-04 • via Nuitee