Bagni di Pisa Palace & Thermal Spa

Hotels
•
Italian Hospitality Collection
8.4 (111 reviews)
Largo Percy Bysshe Shelley, 18, San Giuliano Terme, PI, 56017 , San Giuliano Terme , IT
+39 050 88501

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Pets allowed

Facilities

Free breakfast
Full-service spa
Fitness facilities
Health or beauty spa nearby
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Great customer service
Kind staff
Clean pools
Cons:
High prices
Poor food variety
Cleanliness issues

Categories

Cleanliness
8.06
Comments about the dirty bathroom floor and lack of maintenance suggest cleanliness issues.
Service
9.53
Great customer service and staff kindness mentioned in reviews.
Location
9.07
Good accessibility for trains indicates a favorable location.
Room Quality
8.52
General positive sentiment but lacking specific praises in the reviews.
Amenities
8.55
Nice pools mentioned but could improve based on varying experience of services.
Value for Money
7.51
High prices for the quality of the property indicate poor value for money.
Food and Beverage
7.06
Lack of variety and multiple issues with breakfast buffet noted, not meeting expectations for a 5-star hotel.
Overall Experience
8.93
Despite some negative aspects, the overall sentiment is positive based on specific praises.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 12:44

Property Description

Experience unparalleled luxury at Bagni di Pisa Palace & Thermal Spa, where relaxation meets elegance in every detail.

Indulgent Spa Experience
Pamper yourself at our on-site spa offering exquisite massages, rejuvenating body treatments, and refreshing facials, ensuring a serene getaway.

Recreational Amenities
Dive into tranquility with four indoor swimming pools, soothing hot springs, and a modern health club that cater to your wellness needs.

Dining Delights
Savor delectable dishes at our restaurant, enjoy snacks from the deli, and unwind with your favorite drink at the bar/lounge, all complemented by a complimentary continental breakfast.

Don't miss out on the ultimate relaxation experience – book your stay at Bagni di Pisa Palace & Thermal Spa today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Hot springs access available from 9:00 AM to 7:00 PM.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 111 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.07
Room Quality: 8.52
Amenities: 8.55
Value for Money: 7.51
Food and Beverage: 7.06
Overall Experience: 8.93
J
Jonsson • family_with_children • is
10
2026-07-24 • via Nuitee
J
JAIME • couple • es
10
2026-07-23 • via Nuitee
G
Giulio • couple • it
8
2026-07-20 • via Nuitee
M
Monica • solo_traveller • it
10
Pros:

Tutto

Cons:

Niente

2026-07-20 • via Nuitee
L
Lukasz • family_with_children • it
10
2026-07-19 • via Nuitee
D
Dilys • couple • gb
10
Lovely, relaxing stay
Pros:

Very traditional, very grand. Loved the Spa pools. Lovely breakfast and dinner.

Cons:

Not much parking.

2026-07-18 • via Nuitee
G
Gianfrancesco • solo_traveller • it
9
2026-07-18 • via Nuitee
S
Sarah • couple • gb
10
As a couple retreat after a wedding it was perfect
Pros:

It was extremely beautiful with fantastic staff

2026-07-18 • via Nuitee
D
Dragos • couple • ro
9
2026-07-16 • via Nuitee
P
Padraig • solo_traveller • gb
9
2026-07-14 • via Nuitee
C
Catherine • couple • ie
6
Beautiful spot with great restaurant but needs investment and refreshing
Pros:

The restaurant was fabulous & staff there excellent

Cons:

Unfortunately it needs investment and renewal. Threadbare carpets that weren’t clean unfortunately and poor tired showers

2026-07-13 • via Nuitee
R
Rafał • family_with_children • pl
10
Excellent
Pros:

Swimming pools

Cons:

Nothing

2026-07-12 • via Nuitee
N
Narcisi • family_with_children • it
8
2026-07-11 • via Nuitee
B
Baptiste • solo_traveller • fr
10
2026-07-11 • via Nuitee
M
Massimo • couple • it
8
Tutto perfetto
Pros:

Bel posto con ottimo servizio. Belle le terme…

Cons:

Nulla da segnalare

2026-07-11 • via Nuitee
K
Kseniia • family_with_children • fr
7
2026-07-11 • via Nuitee
L
Liz • solo_traveller • gb
8
2nd time and would go again
Pros:

Breakfast amazing. Bed very comfy . Proximity to train station great. Some staff super friendly. Restaurant on evening outside very calm and peaceful with great menu

Cons:

Some tiles round pool cracked, some carpets threadbare . Some staff need more training on products.

2026-07-10 • via Nuitee
J
jenny • family_with_children • au
10
Beautiful palace.
Pros:

Very friendly staff and always helpful.

Cons:

Nothing

2026-07-09 • via Nuitee
A
Antonio • solo_traveller • it
5
Pros:

Posizione

Cons:

Molto anni 80

2026-07-09 • via Nuitee
F
Francois • solo_traveller • ch
7
Encore un gros potentiel mais…. Un gros coup de collier à fournir
Pros:

La gentillesse du personnel et la qualité de l’accueil. Le cadre est aussi assez séduisant, même si l’attribution du prix best spa 2016, pas mal d’eau a jailli de la source…

Cons:

Les équipements thermaux ne sont plus à la hauteur, raccords électriques apparents, corrosion apparente, peintures et plâtres craquelés, voir carrément manquants… un gros coup de mise à neuf est nécessaire

2026-07-08 • via Nuitee