Bagni di Pisa Palace & Thermal Spa

Hotels
•
Italian Hospitality Collection
8.4 (111 reviews)
Largo Percy Bysshe Shelley, 18, San Giuliano Terme, PI, 56017 , San Giuliano Terme , IT
39-05-088501

listing image 1
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Pets allowed

Facilities

Free breakfast
Full-service spa
Fitness facilities
Health or beauty spa nearby
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Great customer service
Kind staff
Clean pools
Cons:
High prices
Poor food variety
Cleanliness issues

Categories

Cleanliness
8.06
Comments about the dirty bathroom floor and lack of maintenance suggest cleanliness issues.
Service
9.53
Great customer service and staff kindness mentioned in reviews.
Location
9.07
Good accessibility for trains indicates a favorable location.
Room Quality
8.52
General positive sentiment but lacking specific praises in the reviews.
Amenities
8.55
Nice pools mentioned but could improve based on varying experience of services.
Value for Money
7.51
High prices for the quality of the property indicate poor value for money.
Food and Beverage
7.06
Lack of variety and multiple issues with breakfast buffet noted, not meeting expectations for a 5-star hotel.
Overall Experience
8.93
Despite some negative aspects, the overall sentiment is positive based on specific praises.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 12:44

Property Description

Experience unparalleled luxury at Bagni di Pisa Palace & Thermal Spa, where relaxation meets elegance in every detail.

Indulgent Spa Experience
Pamper yourself at our on-site spa offering exquisite massages, rejuvenating body treatments, and refreshing facials, ensuring a serene getaway.

Recreational Amenities
Dive into tranquility with four indoor swimming pools, soothing hot springs, and a modern health club that cater to your wellness needs.

Dining Delights
Savor delectable dishes at our restaurant, enjoy snacks from the deli, and unwind with your favorite drink at the bar/lounge, all complemented by a complimentary continental breakfast.

Don't miss out on the ultimate relaxation experience – book your stay at Bagni di Pisa Palace & Thermal Spa today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Hot springs access available from 9:00 AM to 7:00 PM.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 111 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.07
Room Quality: 8.52
Amenities: 8.55
Value for Money: 7.51
Food and Beverage: 7.06
Overall Experience: 8.93
P
Paula • couple • gb
8
2026-07-02 • via Nuitee
L
Lucrezia • couple • it
10
2026-07-01 • via Nuitee
G
Giuseppe M • couple • it
9
Pros:

La Piscina all'aperto è oggettivamente un po' "ridotta"

Cons:

Qualche manutenzione in più sugli impianti potrebbero essere fatte (qualche soffione non lavorava al meglio)

2026-06-29 • via Nuitee
A
Anna • solo_traveller • it
10
2026-06-28 • via Nuitee
F
Frank • solo_traveller • be
4
Vergane glorie
Pros:

De mooie foto’s op internet

Cons:

Zeer verouderd en niet meer up to date om op dit niveau te verhuren.. is misleidend. De grandeur wat ooit was .. is totaal niet meer geüpdatet.

2026-06-28 • via Nuitee
A
ALEXANDER • solo_traveller • ru
6
Pros:

Персонал

Cons:

Отель чрезвычайно «уставший». Многое оборудование сломано (просто от старости). В частности: одна из дверей душевой кабины была сломана, у мини бара сломались ножки и дверь невозможно было открыть, фен не работал. Отделка очень старая и дешевая: плитка, смесители, кондиционеры, ковровое покрытие в коридоре протерто до основы.

2026-06-27 • via Nuitee
A
Anne • couple • fr
8
2026-06-26 • via Nuitee
S
Shalev • solo_traveller • il
4
Not recommended
Pros:

The staff was nice, the breakfast was nice

Cons:

The hotel is very old, not like in the pictures, empty of people, not very clean, location that only requires a car ride, bar and dinner are not recommended at all, they demand to pay a tip of 15% of the transaction diplomatically

2026-06-26 • via Nuitee
A
Andrea • couple • gb
9
True luxury with old Italian style
Pros:

The staff were lovely. The food was excellent and room was so beautiful

Cons:

I wish there was a cool swimming pool.
The pools were really lovely, but so warm.

2026-06-25 • via Nuitee
J
jenica • solo_traveller • it
9
Pros:

Ampiezza della struttura, la Spa, la colazione molto variegata e adatta a qualsiasi tipo di esigenza dietologica. Camera molto ampia, pulita e confortevole. Tranquillità e sensazione di calma e bien-être, professionalità del personale al Top. Chapeau, davvero!!!👏
Ristorante con servizio e cucina sl Top.
Ritorneremo sicuramente per poter usufruire maggiormente dei servizi della Spa.

Cons:

Nulla.

2026-06-22 • via Nuitee
A
Alex • couple • ro
10
2026-06-22 • via Nuitee
K
Katia • couple • it
10
2026-06-22 • via Nuitee
K
Kor • couple • nl
10
Pros:

Sauna

2026-06-21 • via Nuitee
N
Nicola • solo_traveller • gb
10
La Dolce Vita VIP experience.
Pros:

Parking onsite was a plus. Greeted by the Porter/Valet to informed us where reception was located. Friendly & informative receptionist who gave me an upgrade, arranged for luggage to be taken to the room & showed us to our magnificent room - one of the most unique, elegant & classically beautiful rooms I have ever stayed in! Everything was so high quality.
Spa & pool facilities are out of this world, was given a tour.
Restaurant experience was superb, thoughtful touches made this very special and memorable. We felt like we were given the VIP treatment and living La Dolce Vita.
Eagerly hoping to stay again in future :)

2026-06-21 • via Nuitee
T
tracie • couple • gb
10
2026-06-21 • via Nuitee
L
Luigi • couple • it
8
2026-06-18 • via Nuitee
A
Angela • solo_traveller • it
9
2026-06-17 • via Nuitee
J
Julie • couple • gb
10
It was my husbands 60th birthday whilst we were there and we have come away with a lovely memory of our experience.
Pros:

We had a fabulous room. The spa facilities were beyond our expectations. The building itself is beautiful and set within a lovely community. The staff were friendly and helpful and the food was very good. We had a great time and will return.

2026-06-16 • via Nuitee
G
Garbo • couple • no
10
2026-06-16 • via Nuitee
F
fabio • solo_traveller • it
8
Pros:

Gentilezza a cortesia dello staff

Cons:

Struttura da ristrutturare in alcune parti

2026-06-15 • via Nuitee