Kyoto Tokyu Hotel

Hotels
8.6 (2735 reviews)
Shimogyo-ku Horikawa-dori Gojo-sagaru , Kyoto , JP

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Lack of cleanliness
Limited amenities
High food prices

Categories

Cleanliness
8.06
Mixed reviews regarding cleanliness; dustbins were unclean and rooms felt worn out.
Service
9.53
Staff were consistently described as friendly and helpful, contributing positively to overall experience.
Location
8.57
Good location with shuttle service, but somewhat inconvenient due to distance from amenities.
Room Quality
8.52
Rooms were generally comfortable and well-designed, but some reported old furniture.
Amenities
8.05
Limited amenities noted; absence of certain facilities negatively impacted guest satisfaction.
Value for Money
9.01
Good value for location and services provided, although some found prices for amenities high.
Food and Beverage
8.06
Breakfast options were considered overpriced and not up to standard.
Overall Experience
9.03
Guests enjoyed their stay overall and were satisfied with their experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 12:39

Property Description

Luxurious Accommodation and Convenient Location
Experience comfort and convenience at Kyoto Tokyu Hotel, just 5 minutes from Kyoto Station. Enjoy modern rooms with Tempur comfort pillows, satellite LCD TV, and free WiFi. Relax with a drink from the minibar or unwind in the private bath.

Dining Options and Fitness Facilities
Indulge in diverse culinary experiences at 3 restaurants offering Western, Japanese, and Chinese cuisine. Keep fit at the on-site gym or savor drinks at The Terrace in the serene courtyard.

Exceptional Services and Nearby Attractions
Benefit from complimentary access to the fitness center, 24-hour concierge service, and front desk assistance. Explore Nishi Honganji Temple nearby or take a short ride to Gion and Kiyomizu-dera Temple.

Book now for a memorable stay at Kyoto Tokyu Hotel!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Location

Guest Reviews

8.6
Based on 2735 reviews
Cleanliness: 8.06
Service: 9.53
Location: 8.57
Room Quality: 8.52
Amenities: 8.05
Value for Money: 9.01
Food and Beverage: 8.06
Overall Experience: 9.03
O
Omar • family_with_children • mx
10
Pros:

The free shuttle from the Station

2026-10-31 • via Nuitee
M
michiharu • extended_group • jp
10
2026-10-30 • via Nuitee
J
Joanne • couple • ca
8
2026-10-30 • via Nuitee
S
Satyanarayana • extended_group • au
10
2026-10-29 • via Nuitee
T
Tamami • solo_traveller • jp
9
2026-10-28 • via Nuitee
F
FrancescoForte • extended_group • it
8
2026-10-28 • via Nuitee
M
Maria • extended_group • au
8
2026-10-28 • via Nuitee
T
Talita • couple • ch
9
Good, but the staff could have been more accommodating.
Pros:

The place is beautiful. The rooms were clean and not so small for Japan. The staff takes our luggages to our rooms when we arrive and we can easily send luggages to the our next trip from the front desk.

Cons:

Not very accommodating for allergies. The staff asked me to book the breakfast one day in advance because of my restrictions, which I did the next day. When I arrived to the desk, they told me that they would not have any option for me (I’m coeliac) and could not ask for some food directly from the kitchen to avoid cross-contamination. It was disappointing as in every hotel I went (high or low standing) people always found a way to order (at least some eggs) from the kitchen. I don’t know what the problem was here.

Furthermore, there were not a lot of places where I could eat breakfast nearby.

2026-10-28 • via Nuitee
K
Kamola • extended_group • uz
6
Overrated hotel
Pros:

Location- it’s close to the Kyoto station and hotel has a free shuttle bus from and to station every 30’.

Cons:

Hotel is overrated in this app. Room size in standard room was quite spacious for Japan, but bathroom was extremely small.
Only one coffee machine in breakfast restaurant which makes only espresso. So it was always crowded around.

2026-10-27 • via Nuitee
G
Gerd • solo_traveller • de
8
Overall good value for the money.
Pros:

Very friendly staff, free hotel shuttle from and to the station. Great spacious lobby which gives you a real 5 star feeling. I also liked the hotel bar which has somewhat of a 60s vibe.

Cons:

A bit far away from the main attractions. You have to take the bus or a taxi to get there. Room interior was a bit dated. The room was also a bit too dark.

2026-10-27 • via Nuitee
I
Irena • family_with_children • il
6
2026-10-26 • via Nuitee
P
peter • couple • au
6
well located hotel but not a lot of atmosphere and a little dated....more of a business hotel.
Pros:

a little austere, more of a business hotel than a leisure hotel

Cons:

atmosphere, facilities

2026-10-26 • via Nuitee
N
natori • solo_traveller • jp
1
不愉快な気持ちになり帰りました
Pros:

雰囲気は良かった

Cons:

スタッフ対応が悪い
電話で受付する担当とフロントの連携が取れていなく朝食の料金が一般客と同じになった
一旦電話対応するシステムが無責任な対応を生じていそう

2026-10-25 • via Nuitee
T
Tosiaki • solo_traveller • jp
8
2026-10-25 • via Nuitee
J
Juergen • couple • de
9
4 Tage in Kyoto
Pros:

Kostenloser Hotel Shuttle vom/zum Bahnhof Kyoto, dieser fährt 2 mal pro Stunde. Sehr umfangreiches Frühstücksbuffet. Ruhige und für japanische Verhältnisse ausreichend große Zimmer. U-Bahn / öffentliche Verkehrsmittel in Laufdistanz. Alle Sehenswürdigkeiten sind somit zu erreichen.

Cons:

Teure Restaurants im Hotel - im Japanischen Restaurant wurden wir ohne Reservierung sehr unfreundlich abgewiesen.

2026-10-24 • via Nuitee
E
eleonora • solo_traveller • gb
7
Pros:

The spacious facilities

Cons:

The breakfast.
There was no coffee. Just 1 station for such a large venue. And it was finished.
It was messy. Not kept in good order as you would expect.

2026-10-23 • via Nuitee
R
Rok • couple • si
9
The hotel is well adapted to Western standards.
Pros:

The hotel is well adapted to Western standards. A special highlight was the shuttle service to and from the main station, running every 30 minutes, which made getting around very convenient.

2026-10-22 • via Nuitee
N
Nafiseh • extended_group • au
10
2026-10-22 • via Nuitee
N
Neelam • couple • gb
10
I would stay there again
Pros:

It was beautiful. Nice rooms too.

Cons:

Nothing wrong - good shuttle buses

2026-10-21 • via Nuitee
D
Darshan • couple • nl
10
2026-10-21 • via Nuitee