Crowne Plaza Sydney Macquarie Park by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.2 (2581 reviews)
7-11 Talavera Road , Sydney , AU
+61 2 9491 9555

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Convenient location (close to metro, freeway, Homebush and shopping centre)
Friendly, professional and helpful staff
Comfortable beds and spacious/attractive rooms for many guests
Good buffet breakfast with wide choices and coffee service
Well-equipped gym with a view
Nice onsite restaurant
Generally good value for many guests
Rooms are neat and easy to access
Cons:
Cleanliness issues: mould, rubbish in foyer, rooms not always cleaned properly
Shower and drainage problems; broken or sprayy shower heads
Occasional faulty beds and uncomfortable pillows
Glass bathroom wall affecting privacy/lighting
Limited or expensive room service
No car parking provided despite request
Noise/security concerns (lift access, noisy neighbours)
Some cosmetic wear in rooms (e.g., shabby bedhead)

Categories

Cleanliness
6.8
Mixed-to-negative. Multiple reviews call the hotel "unclean" or note rubbish in foyer, uncleaned rooms (used toothpaste tube), mould around taps; several stays did note clean beds/rooms but overall cleanliness was a recurring issue.
Service
9.2
Generally very positive. Many guests praised friendly, professional and helpful staff and good service at breakfast; a few operational issues (check-in problems, parking not provided as requested, concerns about lift access/security) were reported but service was a strong point overall.
Location
9.4
Strong positive. Numerous mentions of a convenient location: close to metro, shopping centre, Homebush, and main freeway (notably without road noise). Frequently cited as a key benefit for business and leisure stays.
Room Quality
7.6
Mixed. Many guests praised comfortable beds, large/neat rooms and attractive rooms, but several reported issues: faulty beds, broken or sprayy shower heads, glass bathroom walls affecting privacy/lighting, mould in bathrooms, small toilets and some cosmetic wear.
Amenities
8.8
Positive. Buffet breakfast, onsite restaurant and a well-equipped gym with a view were repeatedly praised. Some guests noted limited or unavailable room service at times, but overall amenities were a highlight.
Value for Money
7.6
Mixed. Several guests described good value and reasonable pricing, while at least one called it "overpriced" and others flagged expensive room service; overall value perception varied by stay but tended slightly positive-to-neutral.
Food and Beverage
9
Generally very positive. Buffet breakfast received multiple strong mentions (wide choice, quality, coffee delivered to table). A few notes about limited selections on specific days and pricey room service, but F&B was a strong contributor to positive stays.
Overall Experience
7.2
Mixed overall. Several guests reported lovely or brilliant stays thanks to location, staff and breakfast, while others experienced significant problems (cleanliness, bathroom/shower issues, bed problems, parking and security concerns). The stay experience is inconsistent across guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Scenic Views and Convenient Location

Modern Amenities and Technology

Shuttle Service and Fitness Center

Experience stunning views of Lane Cove National Park at Courtyard By Marriott Sydney- North Ryde. Conveniently located near Macquarie University and Macquarie Shopping Centre, this hotel offers modern rooms with the latest technology and access to a fully equipped fitness center. Don't forget to take advantage of the shuttle service within Macquarie Business Park. Book now for a memorable stay!

Important information:

Please note that there is a 1.95% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

8.2
Based on 2581 reviews
Cleanliness: 6.8
Service: 9.2
Location: 9.4
Room Quality: 7.6
Amenities: 8.8
Value for Money: 7.6
Food and Beverage: 9
Overall Experience: 7.2
R
Refren • family_with_children • au
8
2026-10-31 • via Nuitee
B
Belinda • solo_traveller • au
8
2026-10-31 • via Nuitee
D
Dean • couple • au
3
Overpriced, unclean and a waste of money
Pros:

The location was close for my business needs

Cons:

Terrible room , faulty bed, broken shower, rubbish left in foyer and around lift well,

2026-10-30 • via Nuitee
S
Sarmīte • couple • lv
8
2026-10-29 • via Nuitee
A
Ashlee • solo_traveller • au
9
2026-10-28 • via Nuitee
L
Lucinda • family_with_children • au
1
Pathetic
Pros:

Can’t check in

Cons:

No car space even when requested on booking

2026-10-25 • via Nuitee
L
lauren • family_with_children • au
9
2026-10-24 • via Nuitee
W
Wells • solo_traveller • au
10
Great option for work in Sydney
Pros:

Stayed at hotel for work. Convenient location for getting to Homebush. Close the major freeway without the noise.
Had the buffet breakfast. Individual coffee orders delivered to table and a wide choice of quality breakfast cold and hot options.
Bed was comfortable and the room was large.

2026-10-23 • via Nuitee
A
Adam • family_with_children • au
8
2026-10-20 • via Nuitee
E
Edward • couple • au
8
Pros:

Location close to metro and the bar staff were excellent.

2026-10-18 • via Nuitee
W
Wells • solo_traveller • au
10
Comfortable hotel close to main highway
Pros:

The hotel was close to the highway without the road noise. Bed was comfortable and clean. Professional staff at reception and they had a friendly demeanor, Will stay again when needed for work in future.

Cons:

NA

2026-10-17 • via Nuitee
N
Nathan • family_with_children • au
9
Pros:

Great breakfast and well equipped gym with a view

2026-10-16 • via Nuitee
R
Robert • family_with_children • au
10
2026-10-16 • via Nuitee
I
Ip • couple • au
10
2026-10-15 • via Nuitee
B
Beverley • couple • au
8
2026-10-12 • via Nuitee
M
Matt • family_with_children • au
10
2026-10-12 • via Nuitee
K
Krystal • family_with_children • au
8
Overall was a lovely stay.
Pros:

The beds weee comfortable, and breakfast was lovely.

Cons:

Some mould around bathroom taps and facilitys.
Room service food was quite expensive

2026-10-11 • via Nuitee
S
SuziTee • solo_traveller • au
10
Fab Stay
Pros:

Style and comfort

Cons:

Leaving

2026-10-11 • via Nuitee
S
Seth • couple • ke
10
2026-10-11 • via Nuitee
S
Seth • couple • ke
10
2026-10-11 • via Nuitee