Four Points by Sheraton Shenzhen

Hotels
•
Four Points by Sheraton
5 Gui Hua Rd , Shenzhen , cn
+86 755 8359 9999

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Value for money
Decent breakfast
Cons:
Cleanliness issues
Dated rooms
Language barriers

Categories

Cleanliness
4.46
Issues with mold and bed bugs significantly impacted cleanliness.
Service
9.43
Service was generally rated positively with good staff interaction.
Location
8.97
Conveniently located for business and travel, near border crossings.
Room Quality
6.92
Rooms are dated and some have maintenance issues.
Amenities
7.95
Gym services were noted as underwhelming, but breakfast options were good.
Value for Money
9.41
Overall good value considering the price paid.
Food and Beverage
8.46
Breakfast was noted positively, though some found it overpriced.
Overall Experience
8.43
Mixed feelings but overall satisfactory for the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 15:43

Property Description

Luxurious Amenities and Services

Four Points by Sheraton Shenzhen offers a range of upscale amenities including an outdoor pool, spa, and fitness center. Guests can also indulge in delicious dining options at the various on-site restaurants and unwind at the lobby bar.

Comfortable and Stylish Accommodations

The modern guest rooms and suites at the hotel are designed for ultimate comfort. Each room is equipped with essential amenities such as a working desk, electric kettle, and a flat-screen TV. The private bathrooms feature shower facilities, complimentary toiletries, and a hairdryer.

Convenient Location and Access

Located just a short distance from major attractions and transportation hubs, Four Points by Sheraton Shenzhen provides easy access to key destinations in the city. Whether you're here for business or leisure, this hotel is the perfect choice for your stay.

Experience luxury and convenience at Four Points by Sheraton Shenzhen. Book your stay now for an unforgettable experience.

Important information:

Kindly note that shuttle bus from the hotel to Futian Checkpoint → Convention & Exhibition Center → Futian Railway Station is provided by the property from 09:00am to 16:00pm(weekday)/08:00am to 17:00pm(weekend). (Please check with the hotel concierge for detailed departure times.)
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZB

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

Cleanliness: 4.46
Service: 9.43
Location: 8.97
Room Quality: 6.92
Amenities: 7.95
Value for Money: 9.41
Food and Beverage: 8.46
Overall Experience: 8.43
Y
Yueming • family_with_children • sg
3
Not possible to tell if it’s clean or not because everything was too old. There were yellow spots in the headboard and c
Cons:

Decrepit

2026-06-21 • via Nuitee
A
Absar • couple • in
10
2026-06-20 • via Nuitee
A
Absar • solo_traveller • in
10
2026-06-20 • via Nuitee
A
Abdelkarim • solo_traveller • fr
10
Une équipe formidable à l’écouter et arrangeante.
Pros:

La personnalité, incroyable, disponible et arrangeant

Cons:

Quand on arrivé, la chambre avait une odeur de renfermée. Pour le reste. Edith était bien fait, la chambre était très propre et très spacieuse.

2026-06-11 • via Nuitee
R
Rudolf Cristian • couple • ro
10
2026-05-29 • via Nuitee
E
Elodie • solo_traveller • pf
8
Pros:

Ma chambre était très agréable avec une belle vue.

Cons:

La piscine est un peu decevante.

2026-05-29 • via Nuitee
I
Imre • solo_traveller • hu
10
2026-05-29 • via Nuitee
R
Rachel • solo_traveller • au
2
Cons:

Black mold and broken tiles in bathroom, carpet dirty

2026-05-26 • via Nuitee
N
Nura • couple • sg
10
2026-05-25 • via Nuitee
Z
Zahir • solo_traveller • pk
8
2026-05-20 • via Nuitee
B
Bruno • solo_traveller • hk
7
Pros:

Good money for value

Cons:

The room is not closed from the reception, need to walk a lot

2026-05-17 • via Nuitee
M
Mohammed • solo_traveller • in
10
2026-05-11 • via Nuitee
K
Karlheinz • solo_traveller • hu
10
2026-05-10 • via Nuitee
I
Ian • solo_traveller • hk
9
Reasonable price for a well maintained hotel with good facilities and food in a convenient location
Pros:

Location is convenient for the border crossing at Futian and also the metro. Room was spacious and comfortable, bed was very comfortable. The breakfast buffet was extensive and the food was very good. There is a large swimming pool and garden.

Cons:

The location is not good for taxi rides from the Futian checkpoint as the road system around the hotel is complex and frequently very busy. It is better to walk from the station which only takes about 10 minutes. The area around the hotel is not particularly well provided with restaurants, shops etc. but the nearby metro station provides quick links to such places.

2026-05-05 • via Nuitee
K
Kwai • solo_traveller • gb
9
Good for a few days.
Pros:

The location was so clean to the border, which is a benefit as I was on a business trip.

Cons:

The fixtures are old in the room.

2026-05-04 • via Nuitee
A
Aline • family_with_children • fr
9
Pros:

L accès a la piscine

Cons:

La vue sur le parking en travaux

2026-05-03 • via Nuitee
S
Sze Ki • couple • hk
6
2026-05-03 • via Nuitee
C
CAO • solo_traveller • gb
7
2026-05-01 • via Nuitee
F
Francisco • couple • ar
6
Buena estadía, volvería pero con movilidad propia
Pros:

El desayuno

Cons:

El personal no habla español y no era muy cómoda la ubicación para un turista sin movilidad

2026-04-25 • via Nuitee
O
Osama • family_with_children • au
6
2026-04-24 • via Nuitee