c-hotels Diplomat

Hotels
•
C-Hotels
9 (2979 reviews)
Via Luigi Alamanni 9 , Florence , it
+39 055 260 8400

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean and comfortable rooms
Delicious breakfast

Categories

Cleanliness
8.96
The hotel was very clean and staff friendly.
Service
9.43
Staff was incredibly welcoming and attentive, making guests feel at home.
Location
8.97
Perfect location near train station and old town.
Room Quality
8.92
Rooms were comfortable, clean, and included thoughtful touches like welcome notes.
Amenities
8.95
Great amenities including breakfast, welcome drinks, and upgrades.
Value for Money
8.91
High value for the quality of service and experience provided.
Food and Beverage
8.96
Breakfast was excellent with a lovely selection and delicious coffee.
Overall Experience
8.93
Overall, a fantastic stay with attentive service and excellent location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:43

Property Description

Luxurious Accommodation in the Heart of Florence

Modern Rooms with Stunning Views
Indulge in modern comforts at Hotel Diplomat with rooms featuring private bathrooms, satellite TV, and air conditioning. Select rooms offer picturesque views of Florence's charming rooftops. Enjoy complimentary tea, coffee, and cappuccino in your room for a cozy stay.

Delicious Breakfast and Cocktail Options
Start your day with a delectable breakfast served in the enchanting glass-covered inner courtyard. Unwind in the evening with a refreshing cocktail at the trendy Shift Bar, perfect for relaxing after a day of exploring the city.

Convenient Location and Additional Amenities
Benefit from the hotel's proximity to Florence Cathedral, Santa Maria Novella Train Station, and the city's main shopping center. For guests arriving by car, parking is available at a partner garage for added convenience. Explore Florence effortlessly from Hotel Diplomat.

Book now to experience the perfect blend of luxury and convenience at Hotel Diplomat.

Important information:

Please note, the garage is open from 07:00 and the price of parking varies and is based on the size of vehicle. Please contact the property for more information.

When traveling with pets, please note that an extra charge of 15,00€ per pet, per night applies. Please note that a maximum of 1 pet is allowed. Please note that the property can only allow pets with a maximum weight of 10 kilos.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

Location

Guest Reviews

9
Based on 2979 reviews
Cleanliness: 8.96
Service: 9.43
Location: 8.97
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 8.93
V
valerie • solo_traveller • fr
10
Pros:

Hotel tres confortable, calme et idéalement situé.
Literie parfaite et petit déjeuner varié.
Je recommande vivement

2026-07-25 • via Nuitee
P
Peter • couple • es
9
2026-07-24 • via Nuitee
B
Beto Bedeschi • solo_traveller • br
10
2026-07-24 • via Nuitee
S
Sholeh • couple • ca
9
It was wonderful to have all the attractions within short walk
Pros:

Good size room location friendly staff

2026-07-24 • via Nuitee
V
Valdez Paolasini • couple • es
10
Relación precio calidad perfecta
Pros:

Perfecto para una estancia breve en Firenze. Personal amable, sitio limpio, habitación cómoda. Muy bien!

Cons:

La música fuerte en el sector desayuno.

2026-07-24 • via Nuitee
A
Adriana • couple • co
9
2026-07-23 • via Nuitee
K
Kazuki • couple • jp
10
スイス・イタリア観光で宿泊した計7つのホテルのうち総合満足度No.1
Pros:

スタッフがとても親切で、空きがあるからとJr.スイートにグレードアップを提案してくれた。チェックイン時刻より前にホテルに着いたため荷物を預けて観光に出たが、後ほどホテルに戻ると荷物をすでに部屋に運んでいてくれた。
駅から徒歩1分とアクセスが抜群に良い。
ベッド、水回りなどがとても清潔に保たれている。ドライヤーも強力なものが置いてあった。

Cons:

路面電車が近くを通るため、早朝と夜でも通過のたびに音がする。

2026-07-23 • via Nuitee
P
Patrick • solo_traveller • fr
10
2026-07-22 • via Nuitee
M
Mawahib • solo_traveller • ma
10
Rapport qualité prix excellent
Pros:

J’ai aimé l'emplacement,l'acceuil et les petites intentions de bien venue et de départ ainsi que la véracité des photos

2026-07-22 • via Nuitee
S
Santeri • couple • fi
10
2026-07-22 • via Nuitee
A
Abdallah • solo_traveller • de
10
2026-07-22 • via Nuitee
M
monique • solo_traveller • be
9
2026-07-21 • via Nuitee
E
Esteban M • solo_traveller • ar
10
Siempre supera mis expectativas/:Always Exceeds My Expectations.
Pros:

Excelente experiencia. Lo que más destaco es la cordialidad de todo el personal, la calidez en la atención y la disposición constante para ayudar.

Quiero agradecer especialmente a Jessie, del comedor, por su amabilidad y por estar siempre atenta a cualquier necesidad. También al equipo de recepción, housekeeping y a la dirección del hotel por la cálida bienvenida.

Viajo con frecuencia por trabajo y soy huésped habitual. Sin duda, el trato humano y la calidad del servicio son las principales razones por las que siempre elijo volver.


Excellent experience. What stood out the most was the friendliness of the entire staff, their warm hospitality, and their constant willingness to help.

A special thank you to Jessie from the restaurant for her kindness and attentive service. I also appreciate the reception team, housekeeping staff, and the hotel management for their warm welcome.

I travel frequently for work and stay here regularly. The exceptional service and genuine hospitality are the main reasons I always choose to come back.

Cons:

Sinceramente, no hay nada que no me haya gustado. En alguna ocasión hice alguna sugerencia de mejora y me sorprendió gratamente ver que el equipo la tuvo en cuenta y la incorporó a su dinámica de trabajo. Eso demuestra su compromiso con la mejora continua y con la satisfacción de sus huéspedes.


Siempre supera mis expectativasHonestly, there was nothing I didn't like. On a previous stay, I made a small suggestion for improvement, and I was pleasantly surprised to see that the team took it into account and implemented it. It clearly shows their commitment to continuous improvement and guest satisfaction.

2026-07-21 • via Nuitee
T
todoroki • solo_traveller • jp
10
Pros:

お部屋がとても広くて清潔でよかったです。
スタッフの方々も親切でくつろげました！
また泊まりたいです。
駅前だし言う事なしです◯

Cons:

1つ難を言えば冷蔵庫が小さくあまり冷えなかった点です。

2026-07-21 • via Nuitee
K
Kexin • couple • cn
10
满意
Pros:

地理位置优越，走出车站就能看到，设施完善，空调制冷效果很好且服务非常周到，有手写欢迎信

Cons:

无

2026-07-21 • via Nuitee
C
CHEKAI • couple • tw
10
2026-07-20 • via Nuitee
T
Tinker Henriquez • solo_traveller • do
10
Fantástico estadía en Roma
Pros:

Sí excelente

Cons:

Todos estuvo dentro los paramentos que pedimos

2026-07-20 • via Nuitee
A
alperen08 • family_with_children • tr
9
Kesinlikle tavsiye ederim
Pros:

Otelin, konumu, odaların genişliği ve temizliği gayet güzeldi. Otelin, ufak jestler ile odaya çikolata bırakması, veda ederken ufak makarna hediye sunması gibi detaylar, insana hoş gelen güzel ayrıntılardı. Otel terminalden çıkınca hemen karşınızda oluyor ve merkezi bölgelere 10 dakika yürüyerek varabiliyorsunuz.

Cons:

Önünden tramvay geçmesi, gece bir tık rahatsız edebiliyor.

2026-07-20 • via Nuitee
I
Isaac • solo_traveller • es
10
10/10
Pros:

La localización, trato y la limpieza. Muchas gracias a Liana y Filippo por su ayuda y amabilidad

2026-07-20 • via Nuitee
P
Paul • solo_traveller • kr
10
2026-07-20 • via Nuitee