c-hotels Diplomat

Hotels
•
C-Hotels
9 (3135 reviews)
Via Luigi Alamanni 9 , Florence , IT

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean and comfortable rooms
Delicious breakfast

Categories

Cleanliness
8.96
The hotel was very clean and staff friendly.
Service
9.43
Staff was incredibly welcoming and attentive, making guests feel at home.
Location
8.97
Perfect location near train station and old town.
Room Quality
8.92
Rooms were comfortable, clean, and included thoughtful touches like welcome notes.
Amenities
8.95
Great amenities including breakfast, welcome drinks, and upgrades.
Value for Money
8.91
High value for the quality of service and experience provided.
Food and Beverage
8.96
Breakfast was excellent with a lovely selection and delicious coffee.
Overall Experience
8.93
Overall, a fantastic stay with attentive service and excellent location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:43

Property Description

Luxurious Accommodation in the Heart of Florence

Modern Rooms with Stunning Views
Indulge in modern comforts at Hotel Diplomat with rooms featuring private bathrooms, satellite TV, and air conditioning. Select rooms offer picturesque views of Florence's charming rooftops. Enjoy complimentary tea, coffee, and cappuccino in your room for a cozy stay.

Delicious Breakfast and Cocktail Options
Start your day with a delectable breakfast served in the enchanting glass-covered inner courtyard. Unwind in the evening with a refreshing cocktail at the trendy Shift Bar, perfect for relaxing after a day of exploring the city.

Convenient Location and Additional Amenities
Benefit from the hotel's proximity to Florence Cathedral, Santa Maria Novella Train Station, and the city's main shopping center. For guests arriving by car, parking is available at a partner garage for added convenience. Explore Florence effortlessly from Hotel Diplomat.

Book now to experience the perfect blend of luxury and convenience at Hotel Diplomat.

Important information:

Please note, the garage is open from 07:00 and the price of parking varies and is based on the size of vehicle. Please contact the property for more information.

When traveling with pets, please note that an extra charge of 15,00€ per pet, per night applies. Please note that a maximum of 1 pet is allowed. Please note that the property can only allow pets with a maximum weight of 10 kilos.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

9
Based on 3135 reviews
Cleanliness: 8.96
Service: 9.43
Location: 8.97
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 8.93
J
Jeka • couple • bg
8
Pros:

Отличное расположение, удобный номер, комфортная кровать.

Cons:

Маленькая душевая кабина, неудобные подушки, отсутствие холодильника в номере

2026-09-19 • via Nuitee
T
Tandon • couple • in
10
Thanks alot
Pros:

Thank you for such a wonderful stay

Cons:

Nothing

2026-09-18 • via Nuitee
R
RJ • couple • ph
10
will recommend to friends
Pros:

centrally located. near a lot of good steak houses!

Cons:

nothing bad to say

2026-09-17 • via Nuitee
A
Ana cristina • solo_traveller • br
9
Pros:

Quarto grande com local para colocar as 2 malas. Banheiro espaçoso

2026-09-17 • via Nuitee
M
marco • solo_traveller • it
8
Pros:

La struttura e gli arredi della camera

Cons:

Il fatto che l'hotel mi abbia richiesto in privato di assegnare una valutazione Booking di almeno 9 o 10 per soddisfare le loro aspettative (lo fanno sempre, ad ogni prenotazione). L'ho trovato molto sgradevole e non particolarmente corretto, ed è l'unico motivo per cui ho dato 8.

2026-09-16 • via Nuitee
Q
Qian • family_with_children • cn
9
性价比高,值得入住
Pros:

地理位置非常得好,性价比高,就在火车站的对面,旁边也有电车站,走路去圣母百花也不远

Cons:

我感觉作为四星级酒店可以在精致一点

2026-09-16 • via Nuitee
S
Saeed • couple • ae
9
2026-09-16 • via Nuitee
C
chia lun • extended_group • tw
9
Pros:

飯店就在車站旁,過馬路就可以到,方便行李搬運,另早餐很豐盛。

Cons:

飯店臨馬路旁,夜晚房間會聽見馬路電車的聲音。

2026-09-16 • via Nuitee
A
Asako • solo_traveller • jp
10
Thank you for such a warm welcome to Italy and for making the beginning of my first trip to Italy so special.
Pros:

I would especially like to thank Liana and Giovanna, and also the gentleman with glasses.

I arrived at the hotel around 12:00, earlier than the official check-in time of 3:00 pm, but they kindly welcomed my luggage. To my surprise, they also upgraded my room to a beautiful room on the fifth floor.

The location, just a few steps from the station, was also incredibly helpful for me, as I was travelling with quite a lot of luggage.

I was able to relax in the spacious room, read a few of the books on the bookshelf, and walk to Santa Maria Novella before check-in time, so I had a really lovely time.

I was also very happy with the room, especially the view from the balcony.

2026-09-16 • via Nuitee
F
Francesco • solo_traveller • it
8
2026-09-15 • via Nuitee
J
Jit-aree • couple • th
9
2026-09-15 • via Nuitee
S
Saad • couple • sa
7
Pros:

I really enjoyed my stay. The location was excellent, and the room was comfortable, clean, and well maintained. Overall, it was a pleasant experience, although I felt the price was slightly high compared to the overall value.

Cons:

The main things I didn’t like were the lack of free parking, as I had to pay €30 per day, and the fact that complimentary bottled water was not provided daily.

2026-09-14 • via Nuitee
산달오리아빠 • couple • kr
9
편안한 기차 여행을 위한 최고의 위치
Pros:

피렌체 기차역 바로 앞으로 짐 들고 이동하기 좋습니다. 체크인이 일찍 되어 좋았습니다. 조식도 좋고 방음도 잘 됩니다. 직원들이 친절해요.

Cons:

유일한 단점은 냉장고 입니다. 냉장고 안에 판매용 음료가 가득 들어가 있어 사용을 할 수가 없어요.

2026-09-14 • via Nuitee
G
Gabriela • couple • ar
8
El hotel está bien pero al ser enfrente a la estación de tren a la noche no es lindo atravesar la llegada
Pros:

El cuarto

Cons:

La ubicación

2026-09-14 • via Nuitee
D
Daniella • couple • us
10
Wonderful close team from airport and close to bus station
Pros:

Nice selection

Cons:

The shower didn’t drain well

2026-09-14 • via Nuitee
S
SHUAN YUEH • couple • tw
9
2026-09-14 • via Nuitee
M
Michele • solo_traveller • it
10
Ho soggiornato presso la struttura per una notte e
Pros:

Accoglienza, organizzazione, pulizia, servizio di altissimo livello. La colazione migliore che abbia mai trovato in una struttura.

2026-09-14 • via Nuitee
M
Marja • couple • ee
10
Pros:

Very good location, short walk to city center and right by the airport train stop. very clean spacious rooms. Lots a cafes nearby.

2026-09-13 • via Nuitee
Éva • solo_traveller • hu
9
2026-09-13 • via Nuitee
D
Daria • solo_traveller • ie
5
2026-09-12 • via Nuitee