c-hotels Diplomat

Hotels
•
C-Hotels
9 (2926 reviews)
Via Luigi Alamanni 9 , Florence , it
+390552608400

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean and comfortable rooms
Delicious breakfast

Categories

Cleanliness
8.96
The hotel was very clean and staff friendly.
Service
9.43
Staff was incredibly welcoming and attentive, making guests feel at home.
Location
8.97
Perfect location near train station and old town.
Room Quality
8.92
Rooms were comfortable, clean, and included thoughtful touches like welcome notes.
Amenities
8.95
Great amenities including breakfast, welcome drinks, and upgrades.
Value for Money
8.91
High value for the quality of service and experience provided.
Food and Beverage
8.96
Breakfast was excellent with a lovely selection and delicious coffee.
Overall Experience
8.93
Overall, a fantastic stay with attentive service and excellent location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:43

Property Description

Luxurious Accommodation in the Heart of Florence

Modern Rooms with Stunning Views
Indulge in modern comforts at Hotel Diplomat with rooms featuring private bathrooms, satellite TV, and air conditioning. Select rooms offer picturesque views of Florence's charming rooftops. Enjoy complimentary tea, coffee, and cappuccino in your room for a cozy stay.

Delicious Breakfast and Cocktail Options
Start your day with a delectable breakfast served in the enchanting glass-covered inner courtyard. Unwind in the evening with a refreshing cocktail at the trendy Shift Bar, perfect for relaxing after a day of exploring the city.

Convenient Location and Additional Amenities
Benefit from the hotel's proximity to Florence Cathedral, Santa Maria Novella Train Station, and the city's main shopping center. For guests arriving by car, parking is available at a partner garage for added convenience. Explore Florence effortlessly from Hotel Diplomat.

Book now to experience the perfect blend of luxury and convenience at Hotel Diplomat.

Important information:

Please note, the garage is open from 07:00 and the price of parking varies and is based on the size of vehicle. Please contact the property for more information.

When traveling with pets, please note that an extra charge of 15,00€ per pet, per night applies. Please note that a maximum of 1 pet is allowed. Please note that the property can only allow pets with a maximum weight of 10 kilos.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

Location

Guest Reviews

9
Based on 2926 reviews
Cleanliness: 8.96
Service: 9.43
Location: 8.97
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 8.93
O
olga marchant • solo_traveller • cl
2
Sucio
Pros:

Sucio alfombras manchadas, un ventilador pequeño como de juguete
Personal de la recepción mal educados

Cons:

Sucio alfombras manchadas, un ventilador pequeño como de juguete
Personal de la recepción mal educados
Ducha casi pequeña

2026-07-04 • via Nuitee
A
Abdulrahim • couple • om
8
Good place to stay in Florence center
Pros:

Location, friendly and kind staff

Cons:

Room size is small compared with what was mentioned while booking

2026-07-04 • via Nuitee
B
Beatriz • solo_traveller • es
10
2026-07-04 • via Nuitee
A
Amy • couple • au
8
2026-07-03 • via Nuitee
D
Diego • couple • uy
9
2026-07-03 • via Nuitee
Евгений • couple • ua
10
2026-07-03 • via Nuitee
N
Nozipho • solo_traveller • et
9
Pleasant
Pros:

The breakfast and location.
Julia was incredibly helpful and kind!

Cons:

Small rooms

2026-07-02 • via Nuitee
S
Stefano • solo_traveller • it
10
Pros:

Cortesia del personale e posizione fanno la differenza

Cons:

Camera un po' piccola...ma per una persona ok!

2026-07-02 • via Nuitee
E
Eisuke • solo_traveller • jp
9
2026-07-02 • via Nuitee
L
Lena • couple • de
10
Alles perfekt, gerne wieder
Pros:

Außergewöhnliches Frühstück, ruhige und schallisolierte Zimmer, zentrale Lage zum Bahnhof. Der Aufenthalt ließ keine Wünsche übrig.

Cons:

-

2026-07-01 • via Nuitee
N
nicole • family_with_children • ch
8
Tolles Hotel mit feinem Frühstück.
Pros:

Super Lage beim Bahnhof

Cons:

Quartier beim Bahnhof ist abends mit den Menschenansammlungen eher unheimlich.

2026-07-01 • via Nuitee
M
Mariana • solo_traveller • br
10
2026-07-01 • via Nuitee
S
Scantamburlo • solo_traveller • it
9
2026-07-01 • via Nuitee
W
WANG • extended_group • gb
10
2026-06-30 • via Nuitee
L
lucia • family_with_children • es
10
Todo perfecto.
Pros:

Hotel reformado que está en muy buenas condiciones, muy bien ubicado justo fuera del anillo más turísticos pero con muy buena comunicación. Muy limpio, silencioso, cómodo, AC perfecto, buenas camas y muy buena atención. El desayuno muy agradable y perfecto en lo que ponen. Muy majas las personas de recepción, en especial Lianna y su compañera. Lo recomendaría sin ninguna duda.

Cons:

Nada.

2026-06-30 • via Nuitee
M
María Isabel • couple • es
10
2026-06-30 • via Nuitee
S
Sue • extended_group • gb
7
Good hotel, well situated.
Pros:

Clean room. The bed was comfortable and the reception staff were very helpful.
It was well situated and we could walk into the city from the hotel.

Cons:

Small bathroom with no shelving for toiletries.
Not a lot of space for clothing but we were only there for one evening so it wasn’t a problem for us.
There was work going on outside the hotel so it didn’t look great from the outside but it didn’t affect our stay.

2026-06-30 • via Nuitee
E
Elettra • couple • it
9
2026-06-30 • via Nuitee
M
Mahley • couple • us
10
Pros:

The hotel is stylish & clean. Good vibes all around. A welcome drink included with nice happy hour snacks. Awesome breakfast included. The staff is great! They give you a bag of Italian pasta as a departing gift! Highly reccomend! Best steal for the $!

Cons:

Location could be better but its an easy walk to the main square with tourist attractions, restaurants and shopping.

2026-06-30 • via Nuitee
L
LESLIE James • couple • it
5
2026-06-30 • via Nuitee