Hibatullah Hotel Makkah

Hotels
8.3 (11902 reviews)
Um Al Qura Street Al Hafayer , Makkah , sa
+966 12 549 8855

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Value for money
Cons:
Cleanliness issues
Room amenities lacking

Categories

Cleanliness
7.68
Noted issues with cleanliness in some reviews.
Service
9.15
Many reviews praised the helpfulness and kindness of the staff.
Location
8.69
Close proximity to Haram mentioned positively.
Room Quality
7.64
Some guests noted issues with room amenities.
Amenities
8.17
Basic amenities mentioned but some reviews noted the lack of hot water.
Value for Money
8.43
Reviewers mentioned good value for the price.
Food and Beverage
8.18
Food quality was appreciated but some basic options lacking.
Overall Experience
8.45
Overall experience was generally very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 13:53

Property Description

Modern Rooms with Satellite TV
Hibatullah Hotel Managed By Accorhotels, just a 10-minute walk from Mecca’s Holy Mosque, offers modern rooms with satellite TV for your entertainment and relaxation.

Delicious Dining Options
Indulge in a wide selection of traditional Arabian dishes and international cuisine at Al Khalil restaurant, while enjoying panoramic views of the city. For a quick bite or a variety of beverages, head to Al Majlis Cafe.

Convenient Amenities and Services
Experience comfort with air-conditioned rooms featuring warm colors, wooden furniture, free mineral water, a minibar, and 24/7 room service. Benefit from the 24-hour reception's currency exchange service and free internet access in the lobby.

Book now to enjoy a delightful stay at Hibatullah Hotel Managed By Accorhotels, where luxury meets convenience.

Important information:

Some nationalities can get an entry permit stamped in their passport upon arrival at the airport. Please check your visa requirements before traveling.

Because of local law, only Muslim guests can access the hotel and the Holy City of Mecca.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: JED

Location

Guest Reviews

8.3
Based on 11902 reviews
Cleanliness: 7.68
Service: 9.15
Location: 8.69
Room Quality: 7.64
Amenities: 8.17
Value for Money: 8.43
Food and Beverage: 8.18
Overall Experience: 8.45
B
Bassam • extended_group • eg
9
Rooms are always clean and tight, the housekeeping “Nour al Amin” is very helpful and always smiling, location is near
Pros:

Rooms are always clean and tight, location is near to Haram
Staff is very friendly

2026-08-29 • via Nuitee
A
Asma • solo_traveller • qa
8
Good stay
Pros:

The location is 10 to 15 minutes walk from Haram but it’s a bit challenging cause it was on hills.

Cons:

Nice staff at the reception, clean room and washroom

2026-08-29 • via Nuitee
H
Haytham • solo_traveller • ca
8
Pros:

Location

Cons:

Some bas odor in the toilet

2026-08-29 • via Nuitee
M
Mohamed • family_with_children • eg
8
2026-08-28 • via Nuitee
M
Mohamed • solo_traveller • sa
7
Close to haram but not the best compared to other 3 stars hotels
Pros:

I didn’t take the breakfast at that day

Cons:

Room entertainment, poor carpet, poor coffee corner

2026-08-28 • via Nuitee
M
Mouhsin • solo_traveller • ma
8
2026-08-28 • via Nuitee
I
Ismail • couple • nl
10
Pros:

De medewerker Jamal met nummer 10. Hij heeft erg zijn best gedaan en was gastvrij. Flexibele mensen, schone kamers en goede service. 10 minuten lopen van al haram.

2026-08-27 • via Nuitee
K
Kiyan • couple • sa
10
2026-08-27 • via Nuitee
B
Brahim • couple • tn
3
2026-08-26 • via Nuitee
A
AyoBalogun • solo_traveller • us
10
2026-08-25 • via Nuitee
N
Nida • solo_traveller • tr
8
Pros:

Kâbe'ye yakın olması, güleryüzlü personeller

Cons:

Odanın kliması çalışmıyordu

2026-08-24 • via Nuitee
C
Cumhur • solo_traveller • tr
10
2026-08-24 • via Nuitee
B
Bukar • couple • ng
10
it was worth it.
Pros:

They were accommodating

2026-08-24 • via Nuitee
H
Hodhaifa • family_with_children • dz
7
2026-08-23 • via Nuitee
M
Mohammed • solo_traveller • sa
10
2026-08-23 • via Nuitee
N
Naiera • solo_traveller • qa
10
Great hotel
Pros:

Not my first stay and definitely will come many times again.. Everything in this place is really great.. Especially the staff from the receptionist and Yehia in the cafeteria.. Room service is always responding, making sure everyone is happy

Cons:

All was great
Value for money👌

2026-08-22 • via Nuitee
L
Linda • family_with_children • fr
10
Pros:

Très bon rapport prix/emplacement . La gentillesse du personnel en particulier Amine qui s’est occupé de notre chambre et a veillé à ce qu’on ne manque de rien , un grand merci à lui.

2026-08-22 • via Nuitee
M
Muhammad • extended_group • pk
6
Pros:

Staff is very good , Abdulah cleaning man and reseption lady are very nice

Cons:

Bathroom rooms are very bad and old and small

2026-08-22 • via Nuitee
S
Sidibe • solo_traveller • ne
7
Séjour agréable
Pros:

La proximité avec le Haram

Cons:

Le fait qu’il n’y ai pas de restaurant

2026-08-21 • via Nuitee
S
Soukaina • couple • ma
6
Pros:

الغرفة نظيفة
منظفي الغرفة يمرون كل يوم

Cons:

الفندق بعيد لا انصح به لكبار السن والذين لا يتوفرون على بنية جسمانية جيدة لان به هضبة صعبة عند الذهاب إلى الحرم

2026-08-21 • via Nuitee