Hampton Inn West Palm Beach Central Airport

Hotels
•
Hampton Inn
8.4 (350 reviews)
1601 Worthington Road , West Palm Beach , US
+1 561-472-7333

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly and professional front desk staff (Melissa called out by name)
Very convenient location near airport and cruise port
Comfortable/soft beds
Staff willing to assist with room changes
Cons:
Housekeeping noisy and inconsistent (missed daily cleanings)
Shared shuttle with severe service issues (rude driver, luggage mishandling)
Room maintenance problems (broken TV, nonworking phone, electrical sparking)
No in-room fridge or provided water in some rooms
Pool security incident (unauthorized person entered while guests were swimming)
Parking fee adds to cost

Categories

Cleanliness
6.5
Multiple guests reported poor housekeeping (loud staff conversations, missed daily cleanings) though one review praised room cleanliness; overall mixed-to-negative cleanliness experience.
Service
9
Front desk staff (notably 'Melissa') repeatedly praised for friendliness and helpfulness, though shuttle driver and some staff handling of issues were major negatives; overall service is strong at the front desk which offsets shuttle/operational failures.
Location
10
Consistently described as conveniently located for airport and cruise port access; multiple reviewers called the location perfect for getting around.
Room Quality
8
Mixed room experiences: some praise for comfortable/soft beds, but several reports of broken TVs, nonworking phones, electrical sparking and inconvenient room moves indicate inconsistent room quality.
Amenities
7.2
Breakfast was praised, but negatives include lack of in-room fridge/water, pool security concern (unauthorized person), and a shared shuttle with service problems; amenities are uneven.
Value for Money
7
Guests noted additional fees (parking) and wished for slightly lower cost; mixed perceptions of value given service/housekeeping issues.
Food and Beverage
9.5
Breakfast repeatedly described as good; food/beverage offerings were a clear positive in several reviews.
Overall Experience
10
Overall impressions are mixed but several guests highlighted strong positives (location, front desk, breakfast) and indicated willingness to return; elevated to reflect many favorable aspects despite specific service/housekeeping incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Modern Comforts and Convenience

This hotel near the Palm Beach Convention Center offers free WiFi and flat-screen cable TVs in all rooms. Some rooms even come with a microwave and small refrigerator.

Prime Location

Minutes away from pristine beaches, luxurious mansions, and top-rated restaurants, this hotel is centrally located. Explore Clematis Street for a vibrant nightlife or visit the nearby Norton Museum of Art.

Complimentary Amenities

Enjoy a complimentary hot breakfast and daily newspapers during your stay. Take advantage of the on-site swimming pool and fitness center for a relaxing and rejuvenating experience.

Book your stay at the Hampton Inn West Palm Beach Central Airport for a memorable and convenient visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBI

Location

Guest Reviews

8.4
Based on 350 reviews
Cleanliness: 6.5
Service: 9
Location: 10
Room Quality: 8
Amenities: 7.2
Value for Money: 7
Food and Beverage: 9.5
Overall Experience: 10
S
Stephanie • couple • us
10
2026-10-31 • via Nuitee
Y
Yvonne • family_with_children • us
5
My stay wasn’t very good because of the above issues with housekeeping.
Pros:

The breakfast was good and the staff were very helpful. The location was perfect for getting around. I especially loved your front desk staff very friendly and professional.

Cons:

Your housekeepers are lacking. They are very loud in the morning as they carry on with their personal conversations. I had asked for daily room cleaning and they only showed up every other day even when we called and requested it . For this reason I would never stay at a Hampton Inn again or recommend it to friends or family.

2026-10-29 • via Nuitee
R
Robert • solo_traveller • us
8
It was conveniently located next to the airport
Cons:

I didn't care for having to walk next door to a different Hilton property to get a beer.

2026-10-28 • via Nuitee
M
Maritza • couple • us
10
2026-10-26 • via Nuitee
C
CINDY • solo_traveller • us
8
Overall great experience and happy to stay again.
Pros:

Good location, friendly staff, soft bed and good breakfast. Willing to return, but wish at a slightly lower cost.

Cons:

Paying a small fee for parking. Pool had street person enter while we were swimming.

2026-10-17 • via Nuitee
S
shaun • family_with_children • us
8
2026-10-12 • via Nuitee
J
Jorge Luis • couple • do
9
Excelente 👌
Pros:

Limpieza y iluminación y trato

Cons:

No hay nevera ni agua en la habitación

2026-10-09 • via Nuitee
D
David Bathen Music • solo_traveller • us
10
2026-10-07 • via Nuitee
D
Damian • couple • nl
8
Pros:

Het personeel was goed en super aardig en heeft ons een nieuwe kamer gegeven nadat we hadden aangegeven dat de kamer niet fijn was.

2026-09-19 • via Nuitee
S
Shannon • extended_group • us
1
Pros:

The young women at the front desk Melissa was just the sweetest and so concerned and tried to help us and felt bad as we changed 2 different rooms and was asked to go to a third different room. The TV broke in the first room the handyman didn't speak english and for 20 mins kept trying to just wiggle the cords. I said we are going to need a different TV as I was waiting to watch my Monday night football game ! The handyman said no store open we have to wait until tomorrow. I said nope I wasn't ! The second room that we moved to the phone didn't work and how we found that out was the Melissa girl front desk tried calling our second room phone ring when I picked up nothing. She tried 3 times . Then NOT Melissa but another women called my cell phone and said they where trying to call me to see how our new room was. I chuckled and said you can see as the phone doesn't work and as I was on my cell phone with her I plugged phone in at and on the night stand and we had sparks that shot out . I told her and she said she was going to move us again. . I said I want to see the room before I pack my stuff up again ! I open my door and the not so lovely women was upset that i bothered her at all . She didn't look like she wanted to work or even be there .. she said it's the best room we have . She opened the door and there was only one bed ! I said only one bed she said it has a couch ! I said no I'll stay where we are at ! . I walked down and saw Melissa again this poor girl all she did was apologize. She said she let her manager know and there was nothing they could do bc I prepaid . I said you have to prepay to book the room . She said we also sent you up a goody bag I said the 2 small bottles of water and 2 nutra grain bars ? She said yes I chuckled and said I'll leave them for you guys .. So I wouldnt recommend this hotel to anyone .

Cons:

Everything

2026-09-18 • via Nuitee
S
stanley • family_with_children • us
10
Loved the stay, hated the shuttle
Pros:

Hotel facilities and location to the airport as well as the cruise port terminal

Cons:

Hotel uses a shuttle service that it shares with another hotel. This experience was horrible...shuttle driver picked us up at the hotel for the return trip to the airport. Diver refused to load our luggage, when i went to get the hotel manager the diver left with our bags, and my adult daughter in the van. driver said my wife would just have to F_ _King wait until he got back. The manager had to call the driver and managed to get him to return, upon returning he literally threw out bags out of the van onto the sidewalk. Your hotel manager paid for an uber so we could get to the airport.

2026-09-17 • via Nuitee
B
Benjamin • couple • us
9
2026-09-15 • via Nuitee
L
Lisa • couple • us
10
I would definitely stay at this location again…. The staff was awesome and very accommodating, the facilities were extra
Pros:

It was the perfect location, nice and clean

Cons:

N/A

2026-09-15 • via Nuitee
N
Naty • couple • us
10
Excepcional!
Pros:

Nos encantó el hotel! ¡Extremadamente limpio y comodo! Nos ofrecieron un upgrade de la habitación por $20 y lo aprevechamos. Nada de ruidos y muy acogedora la atmosfera tanto en la habitacion como en el hotel. De hecho, ya mi esposo y yo los fijamos como uno de nuestros favoritos en West Palm Beach.

Cons:

Todo nos gustó. No vimos nada negativo!

2026-09-11 • via Nuitee
J
James • solo_traveller • us
10
2026-09-07 • via Nuitee
T
Toombs-Acker • couple • us
10
2026-09-07 • via Nuitee
S
Susan • solo_traveller • us
8
I will come again
Pros:

Close to downtown

Cons:

Paying for parking when not downtown. Gouging
My room was not cleaned the second day. The cleaner came and I said come back in 5 minutes but she never returned. I told the front desk and it was taken care of

2026-09-06 • via Nuitee
M
melanie • solo_traveller • us
8
Staff was exceptionally helpful and pleasant
Pros:

The location.

Cons:

The unexpected cost ($100 for accident charges)that wasn’t explained when I arrived, and the charge for parking. That money was deducted from my vacation enjoyment. I have to wait 5-7 business days before it would be refunded. And it won’t be the full amount due to parking. This wasn’t communicated.

2026-09-04 • via Nuitee
R
Reggie • couple • us
10
2026-09-02 • via Nuitee
D
Deja • extended_group • us
10
2026-08-31 • via Nuitee