The Embassy Inn

Hotels
8.8 (4127 reviews)
520 Menzies Street , Victoria , ca

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable beds
Cons:
Paid parking
Construction noise
Breakfast quality issues

Categories

Cleanliness
8.44
Guests noted clean rooms, but some indicated issues with odors and ongoing renovations.
Service
9.41
Friendly staff mentioned frequently across multiple reviews.
Location
9.45
Perfect location highlighted in several reviews.
Room Quality
8.9
Rooms were reported as clean and comfortable but some mentioned air conditioning issues.
Amenities
8.43
Some guests found amenities lacking, especially with paid parking and limited TV options.
Value for Money
8.89
Value is decent considering location, though some expected more for the price.
Food and Beverage
7.94
Breakfast received mixed reviews, with some guests dissatisfied with quality.
Overall Experience
8.91
Overall a good experience highlighted by location and service, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:34

Property Description

Central Location by the Inner Harbour
This hotel, just 190m from the British Columbia Parliament Buildings, offers a prime location by Victoria's Inner Harbour.

Comfortable and Convenient Amenities
Each guest room is spacious and includes a balcony, refrigerator, and tea/coffee facilities. Enjoy free WiFi, local calls, and cable TV during your stay.

Complimentary Breakfast and Parking
Start your day with a free breakfast buffet offering a variety of options. Additionally, take advantage of the free underground and surface parking available for all guests.

Experience the best of Victoria with us - book your stay now!

Important information:

Please note that pets will incur an additional charge of CAD 20 per pet, per day.

Please note that a maximum of 1 pet is allowed per room.

Please note that pets cannot be left unattended in the property.

Please note that renovation work will be carried out from October 14th to March 28th, and some rooms may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Location

Guest Reviews

8.8
Based on 4127 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
I
Isaac couple ca
9
Pros:

Proximity to Government street and stores. We liked the breakfast and their staff. Very helpful and friendly.

Cons:

No pool

2026-08-08 via Nuitee
E
Ed family_with_children us
8
Pros:

Breakfast was fantastic. Close to the ferry.

Cons:

Paid parking. Was very disappointed we had to pay for parking. Had it been stated on booking.com we had to pay extra I would have booked a different location.

2026-08-08 via Nuitee
B
bbaugh2021 Couples
10
We were visiting our daughter. The Embassy was a perfect home base.
Pros:

Nothing glamorous or terribly exciting about this hotel, but it offers comfortable rooms and a pretty decent breakfast (although there are three breakfasts on rotation, supplemented by make-your-own waffles, bagels, etc). The location is great, close to the provincial legislature and the harbour. A Red Barn grocery lies a block away and there is a Thrifty’s within easy walking distance.

2026-08-07 via Tripadvisor
J
Joielene solo_traveller ca
9
2026-08-07 via Nuitee
J
jose ernesto family_with_children us
10
highly recommend this place than staying in venice area .
Pros:

close to our final destination and tourist spot trips

Cons:

none

2026-08-07 via Nuitee
S
Shannon extended_group ca
9
2026-08-07 via Nuitee
H
HJ couple nl
8
Mooi hotel op prima locatie
Pros:

Goede locatie, vlakbij jachthaven/centrum. Alles op loopafstand. Ontbijt was goed (buffet) en inbegrepen in de prijs. Goed internet, prima sanitair en airco. Mooie moderne en ruime kamer

Cons:

Eigenlijk viel niets tegen. Parkeren is voor de deur maar wel tegen betaling ( niet heel duur ).

2026-08-07 via Nuitee
J
joyce couple us
10
I highly recommend this hotel. We enjoyed the central location and the friendly staff.
Pros:

Very convenient location. Clean. Kind staff. Nice lounge area.

Cons:

The coffee wasn’t a priority.

2026-08-06 via Nuitee
M
MLange solo_traveller de
9
Pros:

Das Hotel liegt nur 100m vom inneren Hafen entfernt und somit in idealer Lage.
Die Zimmer entsprechen dem normalen Standart und sind sehr sauber und die Betten sind bequem. Es gibt einen Kühlschrank, Mikrowelle und eine Kaffeemaschine. Ein kleiner Tresor ist ebenfalls vorhanden.
Das Frühstück ist unerwartet gut und reichhaltig. Sehr lecker sind die Waffeln mit Erdbeeren. Das Personal ist freundlich und unglaublich aufmerksam. Die Tische werden sofort gereinigt und am Buffet wird alles sofort nachgelegt was fehlt.

Cons:

Das Bad ist sehr klein.
Parkgebühren 25$ pro Tag.

2026-08-06 via Nuitee
G
Gregory extended_group us
8
Our go-to hotel in the Victoria Harbour area. Have stayed here before and will do so again.
Pros:

Centrally located with good access to amenities. Nicely appointed rooms with all of the needed items.

Cons:

Room could have used better lighting in some of the areas, but the inconvenience was minor.

2026-08-06 via Nuitee
T
Terry solo_traveller ca
10
Pros:

Helpful staff, good service, friendly chef, good hot breakfast

2026-08-05 via Nuitee
T
Tania couple ca
10
The staff are exceptional, they work hard to accommodate requests and are always polite and friendly.
Pros:

It is in an excellent location close to everything. Rooms are very clean. Staff are wonderful.

2026-08-04 via Nuitee
S
Stacy family_with_children us
10
Great hotel experience in Downtown Victoria for family of 4.
Pros:

Breakfast was filling and delicious, great way to start the day with a family. Staff at the front desk and kitchen were outstanding. I also loved the location, it was so close to downtown and the harbor, we walked everywhere for our entire stay. I would definitely return again.

Cons:

nothing

2026-08-03 via Nuitee
J
Janice couple us
8
Nice property, close to everything.
Pros:

The location was great. The breakfast was adequate. Most staff were excellent.

Cons:

The breakfast chef was unpleasant. He was an older gentleman in a white coat. Luckily all other staff were nice,, so our overall experience was good.

2026-08-03 via Nuitee
L
Lilla couple pl
9
2026-08-03 via Nuitee
D
Debbie couple nz
8
2026-08-02 via Nuitee
U
Ugyen couple ca
5
2026-08-02 via Nuitee
J
Juna solo_traveller ph
9
Pros:

Location and staff

2026-08-02 via Nuitee
L
Lesley couple ca
9
2026-08-02 via Nuitee
L
Lesley couple ca
9
Fantastic
2026-08-02 via Nuitee