The Embassy Inn

Hotels
8.8 (3984 reviews)
520 Menzies Street , Victoria , ca

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable beds
Cons:
Paid parking
Construction noise
Breakfast quality issues

Categories

Cleanliness
8.44
Guests noted clean rooms, but some indicated issues with odors and ongoing renovations.
Service
9.41
Friendly staff mentioned frequently across multiple reviews.
Location
9.45
Perfect location highlighted in several reviews.
Room Quality
8.9
Rooms were reported as clean and comfortable but some mentioned air conditioning issues.
Amenities
8.43
Some guests found amenities lacking, especially with paid parking and limited TV options.
Value for Money
8.89
Value is decent considering location, though some expected more for the price.
Food and Beverage
7.94
Breakfast received mixed reviews, with some guests dissatisfied with quality.
Overall Experience
8.91
Overall a good experience highlighted by location and service, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:34

Property Description

Central Location by the Inner Harbour
This hotel, just 190m from the British Columbia Parliament Buildings, offers a prime location by Victoria's Inner Harbour.

Comfortable and Convenient Amenities
Each guest room is spacious and includes a balcony, refrigerator, and tea/coffee facilities. Enjoy free WiFi, local calls, and cable TV during your stay.

Complimentary Breakfast and Parking
Start your day with a free breakfast buffet offering a variety of options. Additionally, take advantage of the free underground and surface parking available for all guests.

Experience the best of Victoria with us - book your stay now!

Important information:

Please note that pets will incur an additional charge of CAD 20 per pet, per day.

Please note that a maximum of 1 pet is allowed per room.

Please note that pets cannot be left unattended in the property.

Please note that renovation work will be carried out from October 14th to March 28th, and some rooms may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3984 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
I
Irmela • couple • de
5
Erträglich für 2 Nächte, aber unverschämt teuer
Cons:

Altes, in die Jahre gekommenes Haus, Ausstattung retro, Küche im Zimmer eklig und schlecht ausgestattet, sanierte Zimmer mit sehr lauter Lüftungsanlage/Heizung

2026-05-23 • via Nuitee
P
pam • couple • ca
10
It was wonderful, the staff were very friendly! Would stay there again!!
Pros:

The cleanliness and the breakfast buffet was excellent!!

2026-05-23 • via Nuitee
M
Margo • family_with_children • ca
10
Such a beautiful property in the perfect location. The breakfast everyday was such a treat!
Pros:

The breakfast was incredible! And the location of it was amazing, with the courtyard and outdoor tables!

2026-05-22 • via Nuitee
E
Elisa • couple • es
8
Calidad precio por el desayuno y la poca amabilidad del
Pros:

La habitación ok. El desayuno pobre para el
Precio

Cons:

El desayuno y falta de amabilidad del
Personal del restaurante en el desayuno

2026-05-22 • via Nuitee
C
Charith • couple • ca
10
2026-05-22 • via Nuitee
P
pasajero22 • family_with_children • mx
10
Excelente Hotel
Pros:

La ubicación es perfecta para recorrer la parte turistica de Victoria, el desayuno bien para empezar tu dia.

2026-05-21 • via Nuitee
L
Londa • couple • us
10
The Embassy is a gem!
Pros:

Close to downtown, great breakfast, friendly staff

2026-05-21 • via Nuitee
J
JEANNIE • extended_group • au
10
Pros:

The staff were excellent, and check-in was quick (and early, thank you). The rooms were very comfortable; however, the aircon in our room did not work, and it became very stuffy during the night. The location is excellent and the breakfast very good. Apart from the aircon, all good, and we would certainly stay there again.

2026-05-21 • via Nuitee
T
tanja • extended_group • ch
9
2026-05-21 • via Nuitee
C
Carole • solo_traveller • ca
9
J’y retournerais volontiers
Pros:

Emplacement exceptionnel près des attractions touristiques

Cons:

Pas de fromage au déjeuner
Pas de charcuterie non plus

2026-05-20 • via Nuitee
D
Di & James • couple • gb
10
The staff were polite, friendly and informative
Pros:

Breakfast excellent. Location of hotel perfect

2026-05-19 • via Nuitee
M
Mengyao • couple • ca
10
Great hotel will be back again
Pros:

Bed so comfortable

Cons:

None

2026-05-19 • via Nuitee
J
Jennifer • family_with_children • ca
10
Would recommend. Will stay again in the future.
Pros:

Location, cleanliness, value, free breakfast, staff

Cons:

They didn’t have water refilling stations

2026-05-19 • via Nuitee
L
Lesley • solo_traveller • ca
8
Pros:

Good selection at breakfast.
Room cleaners were very good.

2026-05-19 • via Nuitee
I
Ian and Gail • solo_traveller • ca
8
Overall good hotel with minor inconveniences
Pros:

Great location, good breakfast

Cons:

No nightstands next to bed for eyeglasses or water. No waste in the bedroom, not enough towels for three guests.

2026-05-17 • via Nuitee
B
bilbar • solo_traveller • ca
4
Cons:

The accomodation is expensive but they don't provide water for guest

2026-05-16 • via Nuitee
D
Daniela • solo_traveller • de
8
2026-05-12 • via Nuitee
H
Hansinee • extended_group • ca
9
2026-05-10 • via Nuitee
J
Jose Luiz • extended_group • br
9
Tudo perfeito, atendimento da recepção e a chefe do café da manhã
Pros:

Quartos

Cons:

Não tem

2026-05-10 • via Nuitee
D
Deborah • extended_group • ca
10
I have to give it a 10
Pros:

It’s very clean breakfast was excellent and all the staff were great

2026-05-09 • via Nuitee