The Embassy Inn

Hotels
8.8 (4163 reviews)
520 Menzies Street , Victoria , CA
+1 250-382-8161

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable beds
Cons:
Paid parking
Construction noise
Breakfast quality issues

Categories

Cleanliness
8.44
Guests noted clean rooms, but some indicated issues with odors and ongoing renovations.
Service
9.41
Friendly staff mentioned frequently across multiple reviews.
Location
9.45
Perfect location highlighted in several reviews.
Room Quality
8.9
Rooms were reported as clean and comfortable but some mentioned air conditioning issues.
Amenities
8.43
Some guests found amenities lacking, especially with paid parking and limited TV options.
Value for Money
8.89
Value is decent considering location, though some expected more for the price.
Food and Beverage
7.94
Breakfast received mixed reviews, with some guests dissatisfied with quality.
Overall Experience
8.91
Overall a good experience highlighted by location and service, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:34

Property Description

Central Location by the Inner Harbour
This hotel, just 190m from the British Columbia Parliament Buildings, offers a prime location by Victoria's Inner Harbour.

Comfortable and Convenient Amenities
Each guest room is spacious and includes a balcony, refrigerator, and tea/coffee facilities. Enjoy free WiFi, local calls, and cable TV during your stay.

Complimentary Breakfast and Parking
Start your day with a free breakfast buffet offering a variety of options. Additionally, take advantage of the free underground and surface parking available for all guests.

Experience the best of Victoria with us - book your stay now!

Important information:

Please note that pets will incur an additional charge of CAD 20 per pet, per day.

Please note that a maximum of 1 pet is allowed per room.

Please note that pets cannot be left unattended in the property.

Please note that renovation work will be carried out from October 14th to March 28th, and some rooms may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Location

Guest Reviews

8.8
Based on 4163 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
A
Anne • solo_traveller • ca
9
Easy access to harbour area and manageable walk to James Bay sea wall. For an older hotel, very clean and comfortable.
Pros:

Cleanliness and friendly staff

Cons:

Nothing to dislike

2026-11-04 • via Nuitee
W
Wendy • couple • ca
9
Pros:

Always a nice place, great breakfast.

Cons:

They renovated, the one bedroom with 2 queens no longer exists. Unfortunately next visit we’ll have to stay somewhere else that has that option.

2026-11-04 • via Nuitee
A
Asta • couple • ca
9
2026-11-02 • via Nuitee
K
King • couple • au
5
2026-10-30 • via Nuitee
M
Mohit • family_with_children • ca
10
Will come back here!
Pros:

Everything

Cons:

Nothing, everything is excellent starting from the check in to check out! Staff, location, experience and the breakfast

2026-10-30 • via Nuitee
A
Anabell • extended_group • ca
10
2026-10-29 • via Nuitee
A
Anabell • solo_traveller • ca
10
It was an excellent experience!
Pros:

Cleanliness is impeccable. Accommodating staff.

2026-10-29 • via Nuitee
V
Valerie Jo • extended_group • ca
9
Nice property and lovely staff
2026-10-27 • via Nuitee
C
Céline • couple • fr
9
Belles prestations pour ces deux nuits à Victoria
Pros:

Chambre spacieuse et confortable. Très bien situé et petit déjeuner généreux avec des produits frais.

2026-10-22 • via Nuitee
A
Anne-Marie • couple • ca
8
Terrific
Pros:

The hotel was lovely and in such a great part of Victoria. We had a nice-sized room with a kitchenette and had a comfortable stay. Our dog was welcomed nicely. The breakfast each morning was great and the staff were welcoming and thoughtful. Thank you!

2026-10-22 • via Nuitee
C
Candace • couple • ca
7
Other than what I thought was overpricing, I enjoyed my stay.
Pros:

Enjoyed location.. Breakfast and efficiency of breakfast staff. Room was adequate in size and clean.

Cons:

I was very annoyed at the pricing difference between what was advertised on line and at the desk. It should be made much clearer that we are dealing in American funds. I stayed here two years ago, paid much less and had a much better room. This is a Canadian hotel, This “bait and switch” is not acceptable! The front desk person tried to explain the poor value on our exchange rate which I thought was beside the point. Canadian hotel/Canadian funds.

2026-10-22 • via Nuitee
A
Alfrida • solo_traveller • no
5
2026-10-20 • via Nuitee
J
Jennifer • couple • us
10
Pros:

Ideal location, clean, helpful staff, amazing complimentary breakfast

2026-10-20 • via Nuitee
S
Suzanne • couple • ca
10
Love the hotel queen suite space and above all love the location.
Pros:

Location !! Space of Queen Suite !! Provided us with a particular room. Complimentary breakfast a nice feature.

2026-10-20 • via Nuitee
J
Jean-Guy • couple • ca
8
Very enjoyable stay
Pros:

Great breakfast, great location and spacious room with kitchenette

Cons:

Lack of storage space in bathroom, TV screen too small

2026-10-20 • via Nuitee
R
Roger • couple • de
9
Sehr zentrale Lage und trotzdem ruhig
Pros:

Die Lage und das tolle Personal

2026-10-18 • via Nuitee
T
Tina • couple • gb
10
Pros:

The room was clean and comfortable breakfast was brilliant plenty of choice staff were very helpful and friendly.

Cons:

There was nothing to dislike really only the view from our room wasn't great but not a problem

2026-10-17 • via Nuitee
D
Deborah • couple • ca
10
Fantastic
Pros:

The Embassy Inn was centrally located. It was a modern and clean hotel . The staff were friendly and helpful. I would definitely stay there again and strongly recommend it.

2026-10-17 • via Nuitee
F
Flavio • extended_group • br
9
2026-10-15 • via Nuitee
B
Brian • family_with_children • ca
10
Can’t think of anything
Pros:

Excellent facility. Clean, great staff, lovely breakfast. Location is brilliant for walking around the waterfront.

2026-10-15 • via Nuitee