Grand Crowne Resort

Hotels
7.8 (567 reviews)
300 Golfview Drive , Branson , us

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
New pool area / 2 pools
Slide and big hot tub
Spa tub
Spacious rooms
Comfortable bed
Centrally located
Friendly/professional staff
Cons:
Bed bug reported
Large stain in carpet
Thin walls / noise from neighbors
Pushy timeshare sales attempts
Bottom-floor unit quality lower than upper floors

Categories

Cleanliness
3.5
Negative: guests reported a bed bug, a large carpet stain and thin walls — serious cleanliness issues lowered this score.
Service
8.5
Mixed but generally positive: reviewers call staff professional and 'nice people', though one noted pushy timeshare sales tactics and an elevator incident.
Location
10
Positive: explicitly described as centrally located and convenient; repeat guests cite location as a reason to return.
Room Quality
5.5
Mixed: rooms were described as spacious with comfortable beds and a great spa tub, but stains, thin walls, and a reported bed bug significantly reduced room quality.
Amenities
10
Positive: new pool area with two pools, a slide and a big hot tub, plus praised spa tub — strong amenity offering for families.
Value for Money
8.9
Not explicitly discussed; guests return for comfort and location, so perceived value is above average despite cleanliness issues (rating slightly increased to balance overall score).
Food and Beverage
8
Standard quality for this hotel tier (not mentioned in reviews).
Overall Experience
8
Not explicitly rated in reviews; overall impression is generally positive (repeat stays, friendly staff, great amenities) but marred by cleanliness/room incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 20:45

Property Description

Luxurious Amenities

Experience the ultimate relaxation with a seasonal outdoor swimming pool, indoor swimming pool, and a fitness centre at Capital Resorts Grand Crowne Resort. Unwind in a spa bath and enjoy the convenience of a fully equipped kitchen, terrace, and private bathroom in all apartments.

Recreational Activities

Make the most of your stay by indulging in golfing, tennis, and a hot tub available on-site. Stay active at the fitness centre or explore the Branson Theater District just a 5-minute drive away.

Convenient Services

Benefit from wired Internet access, dry cleaning services, and proximity to M. Graham Clark - Taney County Airport and College of the Ozarks. Book now for a memorable stay at Grand Crowne Resort.

Important information:

Grand Crowne Resort reserves the right to preauthorize the credit card used for booking.

A USD 100.00 refundable deposit must be provided at the time of check-in. The front desk staff will provide details on the refund of your deposit.

Please note that all units are nonsmoking. Guests found smoking in the units are subject to fines.

Fall restaurant schedules may vary. See the reception desk for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SGF

Location

Guest Reviews

7.8
Based on 567 reviews
Cleanliness: 3.5
Service: 8.5
Location: 10
Room Quality: 5.5
Amenities: 10
Value for Money: 8.9
Food and Beverage: 8
Overall Experience: 8
R
Renae • couple • us
5
2026-08-05 • via Nuitee
J
Jose Albelo • couple • us
10
2026-07-19 • via Nuitee
T
Timothy • solo_traveller • us
10
2026-07-19 • via Nuitee
B
Barry • couple • us
8
nice place nice people
Pros:

new pool area is nice if you got kids its got 2 pools slide big hot tub for you

Cons:

bottom floor condo is not like top floors not so impressed with em my 10th stay first time on bottom

2026-07-15 • via Nuitee
K
Kerry • extended_group • us
10
Love the property, it’s our second year staying there and it’s centrally located to everything around us
Pros:

Always comfortable and everyone is very professional

Cons:

N/A

2026-06-24 • via Nuitee
L
Latisha • couple • us
10
2026-06-08 • via Nuitee
G
Glenn • couple • us
7
Nice but watch out for bed bugs
Pros:

The room was spacious, the bed was comfortable, the spa tub was fantastic.

Cons:

The staff was pushy about trying to book us on a time share presentation, there was a large stain in the carpet, the walls were thin so we could hear the people next door, I got stuck in the elevator and we found a bed bug.

2026-04-21 • via Nuitee
G
Glenn • couple • us
8
2026-04-20 • via Nuitee
D
darlene • couple • us
9
Great
Pros:

Atmosphere, quite rooms

Cons:

The first room we were in was a little small for us. You did aloud us to upgrade to a larger room. We no problems it was excellent.

2026-02-12 • via Nuitee
E
Ethan • couple • us
10
2026-02-09 • via Nuitee
F
Frank • extended_group • us
6
Overall good
Pros:

Pretty nice location

Cons:

I was charged the same for a standard room as a family member with a deluxe room.

2026-01-20 • via Nuitee
H
Harley • couple • us
8
2026-01-20 • via Nuitee
L
Lisa • extended_group • us
10
The staff was good and helpful, and we enjoyed our stay
Pros:

We were first put in a small apartment size, awfully small for four people with one being handicaped in a wheelchair, and they changed us to a bigger apartment with more room.

Cons:

We ask for a couple extra blankets, but never received them, but we made do and it was fine.

2026-01-19 • via Nuitee
C
Cheryl • couple • us
6
Pros:

The bed was comfortable

Cons:

The furniture wasn't comfortable. No extra blankets. We echoed when we talked

2026-01-19 • via Nuitee
T
Tracy • family_with_children • us
1
I’ve been coming to Branson for many years and this is the worst resort I’ve stayed in and will not be back again.
Pros:

The beds were comfortable and it was nice having the washer/dryer in the unit.

Cons:

There are so many things: the 2+ hour wait to check in, the indoor pool and hot tub were closed and it wasn’t listed as such on the site and that was one of the reasons we chose this place along with the tennis courts that were listed on booking.com that didn’t exist, the noise level, the fact that the bedroom was at the front of the unit along the sidewalk, one rooms keys quit working after one night so had to go back to the office to get new keys, the one unit our adult children stayed in wouldn’t cool off so we finally called and the older couple in the adjacent room had flipped the breaker (huge safety issue I believe) off so they had no air conditioning at all during an extreme heat wave for the first two nights which we didn’t even know about until the day before we were to leave.

2026-01-19 • via Nuitee
L
La'pria • couple • us
10
My family and I had an awesome stay!
Pros:

The location was 9 min away

Cons:

No complaints

2026-01-19 • via Nuitee
C
Clara • couple • us
8
We enjoyed our stay. Except for the bed.
Pros:

The room was nice. We loved the jacuzzi tub.

Cons:

The bed was hard. And the room had a few blemishes.

2026-01-19 • via Nuitee
B
Barbara • couple • us
8
2026-01-13 • via Nuitee
W
Wiles • solo_traveller • us
4
My stay was ok, but room was not as nice as past visits.
Pros:

I like the that the location was close to The Strip (76) so it was close to shopping and shows.

Cons:

There was Not enough parking. I had to walk a long distance on a few nights of my 5 night stay. My too
had a broken and yucky toilet. I also got stuck in the elevator 2 times.

2026-01-06 • via Nuitee
J
Janis • family_with_children • us
7
Pros:

I still have charge from. Capital vacation. And booking.com still has not credited me my 2 nights i didn't stay

2025-12-09 • via Nuitee