The Eliza Jane, Autograph Collection

Hotels
•
Unbound Collection by Hyatt
9 (716 reviews)
315 Magazine Street , New Orleans , us

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Spacious rooms
Cons:
Inconsistent room quality
Limited bar hours

Categories

Cleanliness
8.25
Some issues with darkness, stained carpet in rooms.
Service
9.75
Excellent service throughout with friendly staff.
Location
9.25
Fantastic and safe location, ideal for downtown activities.
Room Quality
8.25
Rooms generally spacious, but issues with noise and maintenance.
Amenities
9.25
Good food options and bar, but limited staffing during peak times.
Value for Money
9.25
Great value considering the location and service.
Food and Beverage
8.75
Good food with some wait times due to staffing.
Overall Experience
9.25
A wonderful hotel experience with unique charm.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:19

Property Description

Charming 19th Century Hotel in the Heart of New Orleans

Historic Charm: Nestled just 2 blocks from the French Quarter, The Eliza Jane New Orleans offers a unique stay in a beautifully restored 19th century building. Many rooms feature charming exposed brick walls, adding character to your experience.

On-Site Amenities: Enjoy modern comforts such as free WiFi, flat-screen TVs, and complimentary toiletries in every room. The hotel also boasts a fitness room, an atrium with a shaded terrace, and a lending library for guests to unwind and relax.

The Press Room Bar: Indulge in craft cocktails and coffee at the on-site bar, The Press Room Bar. With outside seating and a menu of small plates, it's the perfect spot to unwind after a day of exploring the nearby attractions.

Ready to experience the historic charm and modern amenities of The Eliza Jane New Orleans? Book your stay now and immerse yourself in the vibrant culture of the city!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 52 per day.

Location

Guest Reviews

9
Based on 716 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
N
Nicholas • couple • us
1
2026-06-08 • via Nuitee
T
Tammy • family_with_children • us
10
Overall this hotel is an awesome place to stay when visiting New Orleans! Would recommend!!
Pros:

The hotel was beautiful, the room was very spacious and the bed was really comfortable! They were doing a renovation on the lower level when we stayed there but I look forward to returning to see the finished space!

Cons:

There are no negatives as far as I am concerned. Everything at this hotel is thoughtfully picked out to make you have a wonderful experience. The location is also great and the hotel rooms were very quiet!

2026-06-04 • via Nuitee
J
Jasmine • family_with_children • nz
1
2026-06-04 • via Nuitee
A
Alidia • couple • us
10
2026-06-01 • via Nuitee
J
John • couple • us
10
2026-05-31 • via Nuitee
J
Jenny • solo_traveller • us
10
We had a short one night stay and slept comfortably at the Eliza Jane. Good breakfast and helpful staff.
Pros:

Great location, friendly staff, helpful.

Cons:

NA

2026-05-30 • via Nuitee
C
Christine • couple • us
5
I should have been warned that the hotel was under construction for my entire stay. Typically when people are on vacatio
Pros:

I like the history of the hotel

Cons:

I’m very disappointed that when I booked through booking.com that I was not told that this hotel would be under construction the entire stay. And being woken up with hammer and sewing at 7 AM and having to walk around a maze to find our room. Also that the beautiful bar that I planned on meeting friends for my 50th birthday was under construction and we could not use That part of the hotel. As well as the press room poorly represented I would’ve chosen another hotel since I had many friends flying in from Chicago to meet me to celebrate my birthday.

2026-05-27 • via Nuitee
C
Christy • solo_traveller • us
6
2026-05-26 • via Nuitee
J
Joseph • couple • us
10
2026-05-26 • via Nuitee
E
Eliza • solo_traveller • us
9
2026-05-24 • via Nuitee
L
Lisa • couple • us
9
Cons:

Rooms were a little dated

2026-05-20 • via Nuitee
A
Allison • couple • us
7
Pros:

Location was outstanding and the first floor spaces were very nice

Cons:

We were given 2 king bed rooms on the first floor street level. They were very very dark and extremely small even by New Orleans standards.

2026-05-19 • via Nuitee
L
Lucas • couple • us
10
Our stay was excellent and the staff was amazing!
Pros:

I loved everything about the property. Location, decor, staff, amenities, cleanliness, staff etc was exceptional

Cons:

There was nothing that we didn’t like.

2026-05-16 • via Nuitee
T
Tasha • couple • us
10
2026-05-14 • via Nuitee
K
Katie • couple • us
8
Beautiful boutique property in excellent NOLA location.
Pros:

The property is beautiful and in the perfect New Orleans location - just outside of the French Quarter but so easily walkable to the convention center or FQ if needed. The front desk staff person who checked us in - Brian - was wonderful. He was bright and friendly.

Cons:

The Eliza Jane was originally a Hyatt property when I booked our stay using Hyatt points. I'm a New Orleans native and was heading to town for a family wedding. A month before our stay we were told the property was switching from Hyatt to Marriott. I tried several times to contact hotel booking after the Marriott transition to see what my options were. There was no response. From anyone. Our reservation ended up being cancelled. When I called Mariott corporate, I was offered a $425 room rate. It was a mess. Ultimately we booked via Booking.com for a decent rate because there was very little available in the city for the weekend we were visiting. Ultimately Brian at the front desk - and the hotel facilities themselves- helped redeem this property for us. We ended up having a good experience and will return on our next trip.

2026-05-14 • via Nuitee
B
Briana • couple • us
2
Beautiful property terrible upkeep.
Pros:

Beautiful architecture and location

Cons:

A mouse was running around at the bar which was absolutely disgusting to see, particularly while eating. Also there was no hot water and we had to take a cold shower. After speaking with the front desk multiple times the issue was never resolved.

2026-05-13 • via Nuitee
I
Iraima • extended_group • us
10
Very pleasant stay.
Pros:

The ambiance amd the beds were superb!

Cons:

Rooms need more light.

2026-05-11 • via Nuitee
R
Riccardo • couple • us
8
Pros:

Concierge was extremely knowledgeable, complimentary breakfast was great, the bed was super comfortable and the location ideal.

Cons:

King room was smaller than I thought. Would have been a great value for money if the room was larger and a checkout without surcharge would have been allowed.

2026-05-11 • via Nuitee
V
Vanessa • couple • gb
8
2026-05-04 • via Nuitee
J
Jaclyn • extended_group • us
5
Pros:

Hotel was great.

Cons:

Being charged multiple times and going in circles with the front desk/management.

2026-04-30 • via Nuitee