The Eliza Jane, Autograph Collection

Hotels
Unbound Collection by Hyatt
9 (741 reviews)
315 Magazine Street , New Orleans , us

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Spacious rooms
Cons:
Inconsistent room quality
Limited bar hours

Categories

Cleanliness
8.25
Some issues with darkness, stained carpet in rooms.
Service
9.75
Excellent service throughout with friendly staff.
Location
9.25
Fantastic and safe location, ideal for downtown activities.
Room Quality
8.25
Rooms generally spacious, but issues with noise and maintenance.
Amenities
9.25
Good food options and bar, but limited staffing during peak times.
Value for Money
9.25
Great value considering the location and service.
Food and Beverage
8.75
Good food with some wait times due to staffing.
Overall Experience
9.25
A wonderful hotel experience with unique charm.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:19

Property Description

Charming 19th Century Hotel in the Heart of New Orleans

Historic Charm: Nestled just 2 blocks from the French Quarter, The Eliza Jane New Orleans offers a unique stay in a beautifully restored 19th century building. Many rooms feature charming exposed brick walls, adding character to your experience.

On-Site Amenities: Enjoy modern comforts such as free WiFi, flat-screen TVs, and complimentary toiletries in every room. The hotel also boasts a fitness room, an atrium with a shaded terrace, and a lending library for guests to unwind and relax.

The Press Room Bar: Indulge in craft cocktails and coffee at the on-site bar, The Press Room Bar. With outside seating and a menu of small plates, it's the perfect spot to unwind after a day of exploring the nearby attractions.

Ready to experience the historic charm and modern amenities of The Eliza Jane New Orleans? Book your stay now and immerse yourself in the vibrant culture of the city!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 52 per day.

Location

Guest Reviews

9
Based on 741 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
2
262averys Family Hot Springs, South Dakota
10
This hotel is an experience of its own.
Pros:

The atmosphere at this hotel was just amazing. I love history and this was such a special hotel that we will be coming back to. We have three teenage sons and they actually sat in the library areas and enjoyed time outside of our room with us- which they have never done. We had the parm fries from the bar area and drinks- both fantastic. The outdoor area equally as wonderful. The bartender went out of his way to make it an experience for our children not just another hotel. The front desk staff- outstanding. We stayed in suite, traveling with five, large very accommodating room and i was surprised we didn’t pay more. There was no pool, which our children do enjoy, but given the location, and the atmosphere there, we didn’t miss it. Located right next to the Sazerac, afforded more as well. We did eat breakfast at the hotel- very well done and again, the staff was superb. Can’t wait to come back, although i may not leave the hotel. This is a hotel that is an experience in itself, it will enrich your experience in New Orleans.

2026-06-29 via Tripadvisor
M
Maggie couple us
10
I absolutely loved this stay. My new favorite in New Orleans 10/10
Pros:

The aesthetic was awesome. Beds were so comfy. Bar was such a good vibe and drinks were 10/10. So clean and feels luxury!

2026-06-29 via Nuitee
T
T3120MClr Solo travel
8
Top Notch Hospitality
Pros:

The Eliza Jane is beautiful. The staff were amazing and the hospitality was superb - especially Brian at the front desk - he went above and beyond in accommodating my fickle requests and continued to check-in with me throughout my stay.
The only reason I give 4 stars instead of 5 is that there were unexpected upgrades and work they were doing in some areas of the hotel which did impact me during my stay - but the staff doing the work - especially Howard in engineering - were also very kind and accommodating as best they could. Water pressure was also meh and the only disappointment.
I would stay here again and recommend it!

2026-06-27 via Tripadvisor
E
E3163YYdanielh Family
10
Great New Orleans accommodations
Pros:

Smooth check in with Orrione who was professional and friendly

2026-06-26 via Tripadvisor
A
Andrea solo_traveller us
9
2026-06-22 via Nuitee
M
Mark couple gb
8
Nice time in New Orleans
Pros:

The hotel was really nice, in a great location. The area felt safe and the staff were really helpful.

Cons:

I paid a little extra for a bigger room and it just seemed like the average room - nothing special and more expensive for what we got

2026-06-21 via Nuitee
C
Carolyn solo_traveller us
10
Pros:

Great vibes and the staff were wonderful! Was clean and felt very safe !!

Cons:

Nothing!

2026-06-19 via Nuitee
6
655feliciam Friends getaway
10
Beautiful hotel top notch service !!
Pros:

I had a great time at the Eliza Jane. The hotel is beautiful! Orrione checked us in-she was so helpful, so friendly, and professional. The hospitality there is second to none. We felt welcome and cared for. The food and drinks were great. I loved it there and would stay there again. Location is perfect, close to everything but on a less busy side street. The rooms were spacious and clean. We booked directly through Amex so we got a room upgrade. We also got early check in and late check out. We felt spoiled. I miss it!

2026-06-18 via Tripadvisor
E
Elizabeth couple gb
8
Pros:

Location, the reception staff were fab, but it seems booking.com did not put 2 rooms on the booking even though we had booked 2 rooms - not sure if it was the hotel or booking.com

Cons:

That we were charged for 5 rooms not 2 and had to call and sort out which was annoying!

2026-06-18 via Nuitee
D
deszm2026 Business
10
I love this hotel!!!
Pros:

Orrione was such a joy!! She really took great care of the group I was with!! From city recommendations to the hotel information and accommodation!! The room was beautiful and the hotel felt so inviting!!

2026-06-17 via Tripadvisor
L
Lamar solo_traveller us
10
2026-06-17 via Nuitee
C
Claudia solo_traveller us
10
Very hip New Orleans vibe
Pros:

Decorated beautifully
Wonderful staff
Easy walking to great restaurants

Cons:

Property was beautiful

2026-06-15 via Nuitee
A
Adames solo_traveller us
6
Pros:

Location and lobby

Cons:

Room was warm all night.

2026-06-15 via Nuitee
K
Karen couple us
3
Many hotels in New Orleans provide comfort and service; this isn’t one. A very poor value.
Pros:

Location was nice, lobby and bar would have been nice if not under construction.

Cons:

Our room was small and had zero, and I mean zero, lighting. We had to use cell phone flashlights to do anything. A request to provide a lamp was ignored. One night had booming construction and ventilation noise constantly, keeping us up all night. Calls to staff to try to find out what was going on yielded only indifference.

2026-06-14 via Nuitee
F
frankmL6050WL Family
10
Marvelous experience
Pros:

We thoroughly enjoyed the wonderful atmosphere at the Eliza Jane. Service was excellent at check in, the restaurants and maintenance. A clear standout is Orrione who greeted us as we checked in and kept checking on us constantly throughout our three night stay. She is a wonderful ambassador of the Eliza Jane!

2026-06-12 via Tripadvisor
2
264isabellc Friends getaway
10
10/10 Stay at the Eliza Jane Hotel
Pros:

Orrione is ICONIC! 10/10 service! I have absolutely no notes, the best hotel experience I’ve ever had.

2026-06-10 via Tripadvisor
1
103curtb Family Shawnee, Kansas
10
Best Place to Stay in New Orleans!
Pros:

The Elize Jane Hotel is a one of a kind hotel! No cookie cutter design here! Beautifully decorated making one feel right at home in New Orleans aesthetic. The hotel employees went above and beyond to enhance the experience. This was true of the front desk staff, concierge, restaurant employees, the bartenders and housekeeping. We received sightseeing tips and advice on how to best get around the City. And when it was time to leave, we received assistance with transportation to the airport. It was a full service experience. One of our favorite things was the live music! We so enjoyed the atmosphere and the music. There is also a beautiful outdoor space to relax and enjoy a cool beverage. Our room was comfortable, thoughtfully decorated and had plenty of space. We highly recommend the Eliza Jane!

2026-06-09 via Tripadvisor
J
Jet491489 Couples
10
Top tier in New Orleans
Pros:

We love staying at the Elijah Jane hotel in the CBD District in New Orleans. Orrione was fantastic. So welcoming and extremely hospitable upon check-in Neil and Adam at the hotel bar are top tier. Do yourselves a favor and book at this hotel for a great experience. Rooms are modern and clean. The environment is quiet and upscale.

2026-06-08 via Tripadvisor
N
Nicholas couple us
1
2026-06-08 via Nuitee
P
paigesJ8201AM Family
8
Great spot!
Pros:

Nice hotel. Love the swanky atmosphere and everyone was very nice, especially the bellman, Devon.

2026-06-07 via Tripadvisor