The Eliza Jane, Autograph Collection

Hotels
Unbound Collection by Hyatt
9 (741 reviews)
315 Magazine Street , New Orleans , us

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Spacious rooms
Cons:
Inconsistent room quality
Limited bar hours

Categories

Cleanliness
8.25
Some issues with darkness, stained carpet in rooms.
Service
9.75
Excellent service throughout with friendly staff.
Location
9.25
Fantastic and safe location, ideal for downtown activities.
Room Quality
8.25
Rooms generally spacious, but issues with noise and maintenance.
Amenities
9.25
Good food options and bar, but limited staffing during peak times.
Value for Money
9.25
Great value considering the location and service.
Food and Beverage
8.75
Good food with some wait times due to staffing.
Overall Experience
9.25
A wonderful hotel experience with unique charm.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:19

Property Description

Charming 19th Century Hotel in the Heart of New Orleans

Historic Charm: Nestled just 2 blocks from the French Quarter, The Eliza Jane New Orleans offers a unique stay in a beautifully restored 19th century building. Many rooms feature charming exposed brick walls, adding character to your experience.

On-Site Amenities: Enjoy modern comforts such as free WiFi, flat-screen TVs, and complimentary toiletries in every room. The hotel also boasts a fitness room, an atrium with a shaded terrace, and a lending library for guests to unwind and relax.

The Press Room Bar: Indulge in craft cocktails and coffee at the on-site bar, The Press Room Bar. With outside seating and a menu of small plates, it's the perfect spot to unwind after a day of exploring the nearby attractions.

Ready to experience the historic charm and modern amenities of The Eliza Jane New Orleans? Book your stay now and immerse yourself in the vibrant culture of the city!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 52 per day.

Location

Guest Reviews

9
Based on 741 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
L
Lori couple us
10
2026-07-22 via Nuitee
1
172larkint Business
10
Great job Okkione
Pros:

Okkione took very good care of me, I travel a lot and she went above and beyond on making me feel right at home

2026-07-15 via Tripadvisor
P
P8280MMpatrickm Business
10
Great service.
Pros:

This place is great service was amazing. I made a mistake on my check out date Orrione and was business at the conference. She held my room, rebooked me and did it all with a smile. It was completely my fault and she handled it like a pro. The service at the front desk and the bartender were both amazing. I highly recommend.

2026-07-14 via Tripadvisor
C
Candace couple us
8
Beautiful hotel and the valet attendants were very nice. The room was just like the picture and it was very clean and be
Pros:

I liked that it was central located to everything that I had planned to do. The room was very clean and beds were very comfortable.

Cons:

-The $100 fee
-The water took a long time before it got hot
-I was not able to get my bill when I checked out and still have yet to receive it.
-The guy that checked me in did not tell me I had a $18 credit per day to use at the bar or restaurant. I found out because I overheard him tell 2 guests on my second day there and when I asked about it he didn’t apologize for not telling me therefore I since I found out late I didn’t get to fully use it all.

2026-07-14 via Nuitee
M
Michelle couple us
10
2026-07-12 via Nuitee
P
P1660YJmichaelb Business Dallas, Texas
10
Great experience, 5th stay
Pros:

Great hotel for business or pleasure!! Rooms are well appointed and timeless, so many unique public spaces to relax and unwind. From the Doorman to the front Desk agent, Orrione, to the Press Room bartender Adam, everyone is gracious and genuine

2026-07-09 via Tripadvisor
W
W8333BTbetho Business
10
Awesome
Pros:

The best hotel and Orrione is the best!! She’s such great customer service and one reason I keep coming back

2026-07-09 via Tripadvisor
K
karal865 Business
10
Great stay
Pros:

Orrione provided a fabulous check in! Beautiful room and experience overall. Will come back!

2026-07-09 via Tripadvisor
S
stephaniecS3708AE Business
10
Luxury and Fun
Pros:

Orrione was absolutely fantastic!!! She was so welcoming and explained everything! She alone would make us our permanent New Orleans Hotel!

2026-07-08 via Tripadvisor
2
257nikitah Family Ocala, Florida
10
Great place to stay
Pros:

Family trip for Essence Festival. This is located in the perfect location to walk to Bourbon St or the French Quarter. We could easily walk to Caesars Superdome for the concerts and the Convention Center. The hotel is beautiful and the rooms were clean. The staff were all very kind and helpful. Breakfast in the Couvant was delicious. We will definitely stay here again.

2026-07-08 via Tripadvisor
C
courtneywV2037LB Business
10
Great Hotel
Pros:

My stay at the Eliza Jane was one of the better hotel stays I’ve had in a while and I will be back. The rooms are clean and the bar and restaurant are good. The service was what really put it over the top. Everyone was accommodating and Orrione went above and beyond to help me get resettled when my flight out was cancelled and I had to stay overnight. It’s in a great location also that has an interesting history.

2026-07-06 via Tripadvisor
S
Sasi089 Family Munich, Upper Bavaria, Bavaria
10
Excellent Staff! Thanks to Brian and Shasteen
Pros:

Wonderful location and very friendly staff! I really want to highlight Brian from front desk and Shasteen ( Room Director) as they gave us a perfectly warm welcome and helped us without hesitation in a very busy moment! Thanks a lot for having us !

2026-07-06 via Tripadvisor
M
Marie&co family_with_children ch
10
Un hôtel parfait pour être proches de tous les lieux emblématiques
Pros:

La situation géographique de l’hôtel, très proche de toutes les attractions phares de la Nouvelle Orleans, l’ambiance art déco du lieu, la senteur très agréable dès l’entrée dans le lobby, la qualité du matelas.

Cons:

Le manque de pression de la douche, qui ne coulait pas assez fort pour bien se laver les cheveux. Un peu trop de fauteuil dans la chambre, ce qui empêche d’avoir de la place quand on a 4 grosses valises.

2026-07-06 via Nuitee
P
Phelesha couple us
10
Good vibes. Great Location. Helpful staff.
Pros:

Amazing decor and vibes

Cons:

Everything was great

2026-07-06 via Nuitee
6
636fritzd Business
10
Staff Review : Orrione
Pros:

Orrione was not only a phenomenal hostesses but always was very considerate of the people she was serving. She’s an amazing woman and so glad to have been in her services

2026-07-05 via Tripadvisor
P
petr0uchkab Business
10
Orrione is such a great host
Pros:

Orrione is a wonderful and helpful person ! She made the Eliza Jane stay even better then ever!

2026-07-05 via Tripadvisor
E
Escape60027071589 Couples
10
Amazing
Pros:

Orionne checked us in a she was so nice and friendly!

2026-07-04 via Tripadvisor
P
P6791ZQrobinw Couples
10
Weekend Trip
Pros:

Absolutely love this hotel, my first time here and the service is chef's kiss 🤌🏾. Adding to my top 5 places to stay in NOLA! The bar tenders are cool and the front desk don't just give you an answer and send you off, they confirm and make sure everything is good.

2026-07-04 via Tripadvisor
C
cdJ6854DI Couples
10
Go Orrione!!!
Pros:

Orrione was great. Gave me all the information I needed to get each day started!

2026-07-03 via Tripadvisor
2
262averys Family Hot Springs, South Dakota
10
This hotel is an experience of its own.
Pros:

The atmosphere at this hotel was just amazing. I love history and this was such a special hotel that we will be coming back to. We have three teenage sons and they actually sat in the library areas and enjoyed time outside of our room with us- which they have never done. We had the parm fries from the bar area and drinks- both fantastic. The outdoor area equally as wonderful. The bartender went out of his way to make it an experience for our children not just another hotel. The front desk staff- outstanding. We stayed in suite, traveling with five, large very accommodating room and i was surprised we didn’t pay more. There was no pool, which our children do enjoy, but given the location, and the atmosphere there, we didn’t miss it. Located right next to the Sazerac, afforded more as well. We did eat breakfast at the hotel- very well done and again, the staff was superb. Can’t wait to come back, although i may not leave the hotel. This is a hotel that is an experience in itself, it will enrich your experience in New Orleans.

2026-06-29 via Tripadvisor