Share this hotel
Facilities
Property facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Non-smoking rooms
-
Air conditioning
-
Fitness center
-
24-hour front desk
-
Restaurant
-
Room service
-
Heating
-
Garden
-
Lift / Elevator
-
Luggage storage
-
Express check-in/check-out
-
Safety deposit box
-
Bar
-
Fax/photocopying
-
Tour desk
-
Facilities for disabled guests
-
Meeting/banquet facilities
-
Valet parking
-
Non-smoking throughout
-
Private parking
-
Daily housekeeping
-
Shared lounge/TV area
-
Concierge service
-
Wheelchair accessible
-
ATM/cash machine on site
-
Toilet with grab rails
-
Outdoor furniture
-
Wine/champagne
-
Visual aids: Braille
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Physical distancing in dining areas
-
Key access
-
Food delivered to guest room
-
CCTV outside property
-
CCTV in common areas
-
Process in place to check health of guests
-
Access to health care professionals
-
Screens / Barriers between staff and guests for safety
-
Face masks for guests available
-
Delivered food - securely covered
-
Thermometers for guests provided by property
-
Breakfast takeaway containers
-
Key card access
-
Live music/performance
-
Happy hour
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Charming 19th Century Hotel in the Heart of New Orleans
Historic Charm: Nestled just 2 blocks from the French Quarter, The Eliza Jane New Orleans offers a unique stay in a beautifully restored 19th century building. Many rooms feature charming exposed brick walls, adding character to your experience.
On-Site Amenities: Enjoy modern comforts such as free WiFi, flat-screen TVs, and complimentary toiletries in every room. The hotel also boasts a fitness room, an atrium with a shaded terrace, and a lending library for guests to unwind and relax.
The Press Room Bar: Indulge in craft cocktails and coffee at the on-site bar, The Press Room Bar. With outside seating and a menu of small plates, it's the perfect spot to unwind after a day of exploring the nearby attractions.
Ready to experience the historic charm and modern amenities of The Eliza Jane New Orleans? Book your stay now and immerse yourself in the vibrant culture of the city!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Video
Guest Reviews
Everything was amazing. Loved the old building new look. Great stylish decor! Great location within walking distance of a lot of things we were there to do. Very clean and smells so good when you walk in the doors.
Not property specific but the $150 per incidental fee I feel is bit much.
It was clean ,staff were welcoming and attentive.
super cute and clean, good location
The girl at check in was nice but seemed a bit out of it. We were almost triple charged for an incidental fee that i had no clue about. We were both misinformed and uninformed about the credit that they give when you check in. It was 3 of us and we were each given a voucher and was told it was an $18 credit for restaurant/bar. We went to lunch then came back and tried to use our “credit” for a drink/dessert and was told we could only use one PER ROOM. We weren’t told that at time of check in but we went ahead and paid. The waitress was very sweet and apologized and told us to speak to the manager about it so i walked over to inform the manager of what just happened. I was not rude, I actually had a pretty mild approach. I was immediately met with attitude and cut off by the manager. She was extremely dismissive and off putting. I can’t believe how she handled the situation. I was just trying to let her know that the issue was not us having to pay for anything, the issue was that one of her employees needs to be educated on their vouchers and third parties so that people have the proper expectations. Also the bartender at the actual bar…RUDE. If i never stayed there again, id be alright.
The charm, hospitality
That I wasnt there longer
Molto bella la struttura e comoda la posizione.
La camera assegnata non corrispondeva a quella vista su Booking. Sebbene disponibili camere più comode ci è stata assegnata una più piccola.
This hotel was absolutely beautiful, and I genuinely enjoyed my stay—except for the service.
When we checked in, we were given a room that wasn’t ready. We went upstairs only to find the room still messy, so we had to come back downstairs and have our room changed.
Unfortunately, the issues didn’t end there. When we checked out, we received an invoice for the city tax, which we expected and paid. Two days later, however, I noticed additional charges on my credit card. I called the hotel three separate times to ask what the charges were for. Each time, I was told they weren’t sure, that someone would call me back, and no one ever did.
I came to The Eliza Jane after transferring from another Marriott property that did not meet my expectations, and after a very frustrating experience with Marriott Bonvoy customer service, I decided to call the hotel directly—and I’m so glad I did.
Brian was incredibly friendly, accommodating, and truly went above and beyond to turn a bad situation into a great stay. He has exceptional people skills and made us feel genuinely welcomed and cared for.
When he left for the day, Orrionne took over and was just as wonderful. She has such a warm New Orleans personality that instantly makes you feel at home. Her restaurant recommendations were absolutely spot on—trust her!
Brian and Orrionne exemplify true hospitality. They completely turned my experience around, and I can’t thank them enough. The Eliza Jane is lucky to have them, and I will definitely be back!
Our stay at The Eliza Jane during Mardi Gras 2025 fell completely short of expectations. Despite paying premium holiday rates, we were assigned a tiny, windowless room that was incredibly claustrophobic and ill-suited for a family of five. On top of the dismal room layout, the service from the front desk was consistently unprofessional and unhelpful. We came to New Orleans for a family wedding, but the overall experience here ended up ruining what should have been a special vacation. I would strongly advise families to look elsewhere
It was chic and comfortable, it felt like a home away from home!
They charge you for things you didn’t use and say they can’t refund them. And suggest you do a claim with your credit card company per Vaughn Collins manager. Also, that is after he said he would call me back but did not many times!!!
Orrione was amazing with customer services. Orrione explained everything and answered all of my questions. Mario the valet was amazing as well. I wanted to give a special thank you to these two. I will definitely stay here again!
I wish I had more time at this hotel. I only flew in for a day, and was upgraded to the Publisher’s Suite. This is quite possibly one of the best suites of which I’ve stayed. The dual walk-in shower + standalone tub was amazing. There was enough room for me to work separately and not feel cramped. The decor of the hotel was dark and vintage. I loved it all. The bartender, Adam, serves up amazing drinks, and Orrione (st the desk) was amazing throughout my stay. I’ll definitely be back.
Okkione took very good care of me, I travel a lot and she went above and beyond on making me feel right at home
Your guide to the flawless travel experience
Popular Countries
Get our app
