Candlewood Suites San Antonio - Fort Sam Houston

Hotels
IHG
6.8 (102 reviews)
6900 N Interstate 35, San Antonio, Texas, 78218 , San Antonio , US

Pets allowed

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Continental breakfast
Designated smoking area
Wheelchair accessible
Outdoor pool - seasonal
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Very clean rooms (many mentions)
Spacious rooms and kitchen areas
Comfortable beds
Friendly, attentive staff
Convenient location close to stores and easy highway access
Good value / great price
Well-equipped room kitchens
Cons:
No breakfast at this location (frequent mention)
No pool
Construction and noise (highway/train/renovation)
Occasional cleanliness issues (ants, nail clippings, missed cleaning)
Hot water outage / slow resolution
Thermostat/temperature problems; room can be hot
TV/internet reliability issues

Categories

Cleanliness
6.2
Many guests praise rooms as very clean and spacious, but there are notable negative incidents (ants, nail clippings, occasional missed floor cleaning) and inconsistencies likely tied to ongoing construction.
Service
8.2
Staff repeatedly described as friendly, attentive and amazing; generally responsive and helpful despite a few slow responses (e.g., hot water issue took time to resolve).
Location
7.5
Frequently called convenient and close to stores/amenities with easy highway access; some rooms are noisy due to proximity to highway/train and construction.
Room Quality
7.2
Rooms are often described as spacious, comfortable with good beds and kitchen areas; some maintenance problems reported (thermostat not working, missing buttons, door handle issues).
Amenities
5.8
Kitchen amenities are praised, but multiple guests note lack of promised amenities (no pool, no breakfast at this location), occasional TV/internet reliability issues, and missing pull-out couch.
Value for Money
8.5
Numerous comments highlight great price and strong value for cost—several call it an amazing or cheap price for what is offered.
Food and Beverage
4
Consistent complaints about no breakfast availability at this location and generally limited F&B offerings.
Overall Experience
7
Many guests loved their stay and would return, praising cleanliness, space, staff and value; however, issues like construction noise, occasional cleanliness lapses, and service delays tempered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-30 01:27

Property Description

Discover a comfortable retreat at Pulse Point Suites at Fort Sam Houston, where relaxation meets ample recreation options.

Recreation Opportunities
Unwind in our refreshing outdoor pool or stay active at our state-of-the-art 24-hour fitness center. Whether you prefer a leisurely swim or a vigorous workout, you’ll find the perfect way to recharge.

Delicious Complimentary Breakfast
Start your day right with our complimentary continental breakfast, served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM, ensuring a delightful morning for guests of all kinds.

Convenient Amenities
Enjoy hassle-free stays with features like complimentary wireless internet access, a 24-hour business center, and free self-parking. Our 66 air-conditioned rooms come equipped with microwaves, ensuring the comforts of home are never far away.

Book your unforgettable stay today!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Events/parties allowed

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

6.8
Based on 102 reviews
Cleanliness: 6.2
Service: 8.2
Location: 7.5
Room Quality: 7.2
Amenities: 5.8
Value for Money: 8.5
Food and Beverage: 4
Overall Experience: 7
E
ernesto family_with_children mx
9
2026-06-04 via Nuitee
B
Brenda extended_group us
10
2026-06-04 via Nuitee
R
Randy couple us
10
2026-05-29 via Nuitee
L
Lakesha couple us
8
2026-05-26 via Nuitee
D
Duran solo_traveller us
10
Pros:

Secure

2026-05-22 via Nuitee
C
Claudia extended_group co
8
Pros:

Su habitación súper cómoda

Cons:

Que estaban en obra y nos dio gripe

2026-05-09 via Nuitee
P
Pauline solo_traveller us
10
2026-05-08 via Nuitee
F
Family family_with_children us
6
Good and convenient but hot
Pros:

The price was fairly decent the beds were nice.

Cons:

It was hot in the room and the thermostat didn’t work

2026-05-07 via Nuitee
A
Aidee couple us
10
Everything was great
Pros:

Everything, staff, room, etc

Cons:

Nothing

2026-05-04 via Nuitee
F
Fabiola couple us
10
Loved the stay and will come back
Pros:

Very clean and staff is amazing

Cons:

Nothing really

2026-04-30 via Nuitee
M
Michael solo_traveller us
8
2026-04-27 via Nuitee
C
Carlos family_with_children us
6
Pros:

Attentive staff

Cons:

They no longer have a pool and do not offer breakfast

2026-04-27 via Nuitee
F
Fabiola couple us
10
2026-04-23 via Nuitee
Y
Yasufumi solo_traveller us
10
Pros:

No issues with lodging when my wife was checking in.

Cons:

N/A

2026-04-16 via Nuitee
family_with_children us
10
2026-04-14 via Nuitee
J
Julio solo_traveller us
6
It was convenient but I'm not coming back.
Pros:

It was close to where I needed to go.

Cons:

No breakfast. Please change that.

2026-04-11 via Nuitee
M
Maria extended_group us
10
2026-04-07 via Nuitee
A
Ahmed family_with_children us
10
2026-04-06 via Nuitee
A
Ashley family_with_children us
10
Loved it, will book again!
Pros:

Very clean & very spacious!

Cons:

N/A

2026-04-06 via Nuitee
C
CARL solo_traveller us
10
Hotel stay was great. Rooms were spacious and clean. @pinCgatorgear
Pros:

Hotel stay was great. Rooms were spacious and clean. @pinCgatorgear

Cons:

Hotel stay was great. Rooms were spacious and clean. @pinCgatorgear

2026-04-05 via Nuitee