Chinatown Hotel Chicago

Hotels
5.8 (1668 reviews)
214 West 22nd Place , Chicago , us

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Affordable price
Cons:
Poor cleanliness
Uncomfortable rooms
Lack of amenities

Categories

Cleanliness
2.8
Numerous reviews indicate severe cleanliness issues, including dirty beds and bathrooms.
Service
6.8
Mixed feelings about staff; some reviews noted poor service but others highlighted helpfulness.
Location
8.8
Many reviews praised the hotel's location, citing it as a major positive aspect.
Room Quality
3.8
Several complaints about room comfort and maintenance; many rooms need refurbishment.
Amenities
5.3
Limited amenities noted; guests mentioned issues with basics like cleanliness and heating.
Value for Money
5.8
Mixed values reported; some felt it was cheap but not worth the price considering the issues.
Food and Beverage
7.8
No specific complaints about food; noted as not applicable in many cases.
Overall Experience
5.3
Overall guest experiences varied widely, with several negative experiences overshadowing the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 18:17

Property Description

Central Location in Chicago's Chinatown

This cozy hotel is situated in the heart of Chicago’s vibrant Chinatown, just a short distance from popular attractions like McCormick Place. The air-conditioned guestrooms offer a comfortable stay with amenities such as free WiFi and a work desk, ensuring both convenience and relaxation during your visit.

Convenient Amenities

Hotel Chinatown provides added conveniences to enhance your stay, including complimentary coffee and a public microwave in the lobby. The 24-hour front desk and business services cater to your needs around the clock, making your stay seamless and stress-free.

Easy Access to Attractions

With the Cermak-Chinatown Subway Station just a 5-minute walk away, exploring Chicago's top destinations like the Field Museum, Shedd Aquarium, and Soldier Field is effortless. Additionally, the hotel's proximity to local shops and restaurants offers a taste of the vibrant neighborhood.

Book your stay at Hotel Chinatown now for a memorable Chicago experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be aware that this hotel only accepts MasterCard and Visa credit cards are accepted as form of payment.

Guests must notify Chinatown Hotel Chicago in advance if arriving after 10 pm. If not, the reservation will be marked as a no-show.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

5.8
Based on 1668 reviews
Cleanliness: 2.8
Service: 6.8
Location: 8.8
Room Quality: 3.8
Amenities: 5.3
Value for Money: 5.8
Food and Beverage: 7.8
Overall Experience: 5.3
M
Mark solo_traveller us
7
2026-07-25 via Nuitee
R
Richard couple us
9
2026-07-24 via Nuitee
R
Ricky solo_traveller us
1
It wasn't worth my time or money staying there.
Pros:

I didn't like anything. The staff is extremely rude

Cons:

Everything. The staff is extremely rude

2026-07-24 via Nuitee
S
Sherry solo_traveller us
1
2026-07-22 via Nuitee
R
Rachel family_with_children us
6
I would come visit again, very happy to discover Chinatown in Chicago.
Pros:

We were so blessed by some wonderful help to get dish pizza from the front of the house , Bala is a gem. Thank you Bala!!!

Cons:

Only one night, but for the price I was satisfied. Our view was out back to an alleyway.

2026-07-22 via Nuitee
M
maged solo_traveller eg
6
Pros:

Well this was in season so price was within acceptable range

Cons:

The sink had a crack in it. My phone fell in the sink and the crack just opened up and the sink broke. They made me pay for it which is understandable but i kinda felt cheated. It was like the previous guest set up a trap for me and i paid the bill for it. They only made me pay partial repair not the full repair so i guess that was good on them.

2026-07-22 via Nuitee
G
Gerardo solo_traveller us
1
2026-07-20 via Nuitee
J
Johnny couple us
9
I like it
Pros:

Clean

2026-07-20 via Nuitee
E
Erika Paola Vides Meza family_with_children us
1
2026-07-19 via Nuitee
D
Daniel extended_group es
1
Todo mal todo el rato.
Pros:

No hay nada que me gustase en este alojamiento

Cons:

No me gustó el mal olor, las cucarachas, estaba todo muy sucio y roto, el aire acondicionado no funciona, los colchones son malísimos, te clavas todo el somier, moho en todas las juntas de la ducha, tapa wc con una raja que te da pellizcos al sentarte. Nos fuimos un día antes y no fueron dos porque Booking no nos da una respuesta, pero al segundo día ya no se podía aguantar más estar ahí, hacía demasiado calor en la habitación, no se podía ventilar porque daba a un patio interior que olía muy muy mal y entraba aire caliente de las máquinas exteriores de los aires acondicionados. Un absoluto desastre, NI SE TE OCURRA RESERVAR AQUÍ.

2026-07-19 via Nuitee
J
Jacob solo_traveller us
8
Perfect for the price, it was affordable but still full-service.
Pros:

The location was awesome and the hotel had pretty much everything I needed!

Cons:

The hotel itself was a little dingy but it’s an old building so it wasn’t that big of a deal.

2026-07-18 via Nuitee
J
James couple us
10
Awesome and so close to so many shops and amazing food definitely going back
Pros:

The Manager was really great and helpful

Cons:

Not much to not like really great for the price

2026-07-18 via Nuitee
S
sheela couple us
7
2026-07-16 via Nuitee
V
Victoria family_with_children gb
2
You get what you pay for - not in a good way
Pros:

Location; front desk staff was quite nice; it was possible to use the kitchen, hot water & the fridge for making own breakfast

Cons:

The room looked like it has never been cleaned, lots of dirt and litter under beds, we even found previous guests’ clothes on the cupboard shelf and one cockroach was detected in the bathroom. No room service during 5 days stay, no lift, everything is very run down.

2026-07-15 via Nuitee
S
Scott solo_traveller us
9
With a switch
Pros:

I like this hotel . It's a great location

Cons:

No lamp on the table so the room is really bright or just dark

2026-07-15 via Nuitee
S
Su solo_traveller us
5
Comfy but small
Pros:

Nice, peaceful and quiet a bit.

Cons:

Not a lot of service or good view of the city.

2026-07-15 via Nuitee
B
Baker solo_traveller us
10
2026-07-13 via Nuitee
K
Ksenia solo_traveller ca
9
I would stay here next time
Pros:

Nice location near metro, easy to find, good price, it has all needful

Cons:

It is an old hotel, level of cleaning is not excellent, no elevator, but it is cheap and worth its money.

2026-07-13 via Nuitee
G
Gopesh couple in
1
2026-07-12 via Nuitee
S
Steven family_with_children us
6
We enjoy our overnight stay
Pros:

It was near the trains we used to move around town

2026-07-11 via Nuitee