Chinatown Hotel Chicago

Hotels
5.8 (1587 reviews)
214 West 22nd Place , Chicago , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Affordable price
Cons:
Poor cleanliness
Uncomfortable rooms
Lack of amenities

Categories

Cleanliness
2.8
Numerous reviews indicate severe cleanliness issues, including dirty beds and bathrooms.
Service
6.8
Mixed feelings about staff; some reviews noted poor service but others highlighted helpfulness.
Location
8.8
Many reviews praised the hotel's location, citing it as a major positive aspect.
Room Quality
3.8
Several complaints about room comfort and maintenance; many rooms need refurbishment.
Amenities
5.3
Limited amenities noted; guests mentioned issues with basics like cleanliness and heating.
Value for Money
5.8
Mixed values reported; some felt it was cheap but not worth the price considering the issues.
Food and Beverage
7.8
No specific complaints about food; noted as not applicable in many cases.
Overall Experience
5.3
Overall guest experiences varied widely, with several negative experiences overshadowing the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 18:17

Property Description

Central Location in Chicago's Chinatown

This cozy hotel is situated in the heart of Chicago’s vibrant Chinatown, just a short distance from popular attractions like McCormick Place. The air-conditioned guestrooms offer a comfortable stay with amenities such as free WiFi and a work desk, ensuring both convenience and relaxation during your visit.

Convenient Amenities

Hotel Chinatown provides added conveniences to enhance your stay, including complimentary coffee and a public microwave in the lobby. The 24-hour front desk and business services cater to your needs around the clock, making your stay seamless and stress-free.

Easy Access to Attractions

With the Cermak-Chinatown Subway Station just a 5-minute walk away, exploring Chicago's top destinations like the Field Museum, Shedd Aquarium, and Soldier Field is effortless. Additionally, the hotel's proximity to local shops and restaurants offers a taste of the vibrant neighborhood.

Book your stay at Hotel Chinatown now for a memorable Chicago experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be aware that this hotel only accepts MasterCard and Visa credit cards are accepted as form of payment.

Guests must notify Chinatown Hotel Chicago in advance if arriving after 10 pm. If not, the reservation will be marked as a no-show.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: ORD

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

5.8
Based on 1587 reviews
Cleanliness: 2.8
Service: 6.8
Location: 8.8
Room Quality: 3.8
Amenities: 5.3
Value for Money: 5.8
Food and Beverage: 7.8
Overall Experience: 5.3
T
theckmann • solo_traveller • de
1
Bruchbude in Chinatown
Pros:

Sehr freundliches Personal.

Cons:

Sehr heruntergekommenes Hotel ohne Ausstattung. Kein Stuhl, keine Kleiderhaken oder Kleiderbügel. Keine Lampe am Bett. Insgesamt sehr ungepflegt.

2026-05-30 • via Nuitee
S
Sarah • solo_traveller • us
4
2026-05-27 • via Nuitee
L
Laundru • couple • us
5
If your a 3.5 to 5 star person this is not for you.
Pros:

Price, location, Free street parking ( if you find a spot. Just don't move your vehicle) new 36 inch Roku TV with Amazon remote , great hotel WIFI connection, very hot water

Cons:

Water was shut off for several hours due to a plumbing problem that was being fixed.
I had to request things , fix things myself. Because hotel service was a (2 out of 5) 1. No toilet paper, 2 blown light bulbs, 3. No face cloth, 4. Delta faucet handle was loose, toilet was the small round one. 4. Bath room floor felt sticky like someone spilled pop.5. HVAC unit on wall was questionable as working properly,

2026-05-26 • via Nuitee
A
Antonio • couple • us
6
2026-05-25 • via Nuitee
S
Subroto • couple • us
6
Good location but pricey
Pros:

Location was Great and very convenient

Cons:

Booking.com charged me $30 more for the same room that was available at the Hotel Counter and via other booking sites. The room was not worth the $30.00 premium Booking.com charged.

2026-05-25 • via Nuitee
C
Cesar • couple • us
1
Pros:

Terrible

Cons:

Room smell like pee

2026-05-25 • via Nuitee
J
Jose • extended_group • pe
3
Regular
Pros:

La ubicación

Cons:

No tiene ascensor
No limpiaron durante la estancia

2026-05-22 • via Nuitee
T
Terry • solo_traveller • us
3
Cons:

My room wasn’t cleaned before I came, there were food crumbs all over the bed and in the sink. Both garbage cans were full of beer bottles and liquor cans. There were also stains on the bathroom towels that were left on the floor.

2026-05-22 • via Nuitee
J
Jörgen • solo_traveller • se
7
Helt ok enligt förväntan
Pros:

Ingen frukost på boendet

Cons:

Många trappor

2026-05-21 • via Nuitee
S
Semaj • solo_traveller • us
5
2026-05-20 • via Nuitee
K
Krona • couple • us
1
After spending$250+ on my stay , they felt a reason to make me pay for there mistake
Pros:

😐

Cons:

They upgraded my room without my consent or telling me then wanted after my stay and this was the female front desk clerk wear the ha jab on 18th and I quote” obviously you see the room it’s $30” and I ask what was obviousness when they done it with out my knowing then proceeded to say “ I’m not obligated to handle this situation”

2026-05-19 • via Nuitee
L
Ladonna • solo_traveller • us
1
2026-05-19 • via Nuitee
M
Michelle • solo_traveller • us
1
2026-05-19 • via Nuitee
T
Tai • family_with_children • us
1
Very dirty place.
Pros:

Good location for chinatown area

Cons:

Dirty room. No elevators. Unprofessional staff.

2026-05-18 • via Nuitee
J
jordan • couple • us
1
Run as fast as you can anywhere else.
Pros:

We couldn’t even stay here. We walked in the room which was the size of a closet, cockroaches the size of mice came running from the bed. The floors had trash on them, the bathroom didn’t have toilet paper, the toilet wasn’t clean, sink had hair in it. Assuming probs bed bugs by the looks of the sheets. Run as fast as you can anywhere else. They double charged me, no elevator, tiny stairs

Cons:

Everything. Disgusting. I’ve been to other 1-3 star hotels and at the very least it felt clean. They tried. This place did not try at all. It was so disgusting. Straight from a movie. Or how I met your mother the Arcadian and the cockamouse. NASTY

2026-05-18 • via Nuitee
I
Iwona • solo_traveller • pl
2
Pros:

Lokalizacja jest genialna. W pobliżu stacja metra i autobusu - 200 m. Hotel otoczony restauracjami chińskimi. Piekarnia -cukiernia Paris baguette obok. Niedaleko centrum handlowe chińskie oraz Walgreens. Do pierwszego parku nad jeziorem spacerem około 30 minut. Do muzeum historii naturalnej Field - 41 minut.

Cons:

Brak czystości, niesprzątane pokoje, niewymieniane ręczniki jeżeli się o to nie poprosiło, brak suszarki, brak papieru toaletowego, ogólne zaniedbanie. Meble są niewyczyszczone- biurko śmierdziało. Brak w pilocie do telewizora baterii. Niewyparzona wykładzina
Brak małych lampek i stolików nocnych. Jest tylko oswietlenie na suficie

2026-05-18 • via Nuitee
S
stephanie • couple • us
5
Pros:

The staff was friendly and the location was perfect for our needs.

Cons:

The bed and pillows are not there to provide comfort. The air conditioner did not work, the room had a strange smell, and the bathroom was dirty.

2026-05-17 • via Nuitee
V
Vladimir • solo_traveller • sk
4
2026-05-16 • via Nuitee
S
Shannon • extended_group • us
7
Thanks for upgrade
Pros:

People

Cons:

Upkeep

2026-05-13 • via Nuitee
M
Michael • solo_traveller • us
2
Didnt get much sleep in this hotel straight out of a horror movie
Pros:

They had 24 hour check in and it was close to some delicious food

Cons:

It’s was creepy, dirty, the sink didn’t work, the walls were thin like mattress. Pretty sure people also live there

2026-05-13 • via Nuitee