Metro Hotel Perth City

Hotels
200 Hay Street , Perth , au

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Potential for improvement
Cons:
Noise issues
Cleanliness concerns
Uncomfortable beds

Categories

Cleanliness
5.89
Several reviews noted issues with cleanliness and maintenance.
Service
7.86
While there were complaints, many reviews praised the friendly staff.
Location
8.4
Multiple reviews highlighted great location close to the city.
Room Quality
6.35
Reported issues with noise and comfort of beds influenced this rating.
Amenities
6.88
Mixed reviews on amenities, pointing out some missing items.
Value for Money
6.84
Value was mentioned positively, despite some complaints.
Food and Beverage
6.89
Food service available but limited feedback was provided.
Overall Experience
6.86
Overall experience reflects mixed sentiments, indicating room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:20

Property Description

Convenient Location
Metro Hotel Perth City is ideally located within walking distance of Royal Perth Hospital, Perth Mint, and the Swan River, offering easy access to the Perth CBD.

Comfortable Accommodation
Guests can enjoy a variety of spacious room types equipped with free WiFi, tea & coffee facilities, a small fridge, and a private ensuite bathroom.

Nearby Attractions
Situated in the leafy residential area of Hay Street, the hotel is just a short walk from the WACA and Gloucester Park, providing guests with a perfect blend of tranquility and entertainment.

Book now to experience the perfect combination of convenience, comfort, and entertainment at Metro Hotel Perth City.

Important information:

Please note, at check-in we will also require a security deposit of $100 AUD in the form of a credit card pre-authorization or $250 bond in the case of guests choosing to use cash, eftpos or Debit card (refunded on departure). Valid photo identification (in the same name as the credit card used for booking) must also be presented at check-in, of which a copy will be retained.

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card. Please note that there is a 2.5% charge when you pay with an American Express, Diners Club, JCB or China Union Pay credit card.

Please note that for 'breakfast included' accommodations, the provided breakfast is continental.

Please note that car parking is limited and subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 20 per day.

Location

Guest Reviews

Cleanliness: 5.89
Service: 7.86
Location: 8.4
Room Quality: 6.35
Amenities: 6.88
Value for Money: 6.84
Food and Beverage: 6.89
Overall Experience: 6.86
R
Rachael93 solo_traveller au
3
Pros:

Bed and view

2026-07-25 via Nuitee
J
Jonas couple au
3
Pros:

Location and parking

Cons:

Guest were very loud and room wasn’t very clean

Burn mark on carpet as arrived to room

2026-07-25 via Nuitee
A
Ayesha family_with_children au
7
2026-07-24 via Nuitee
D
Denise couple au
8
2026-07-24 via Nuitee
P
pete solo_traveller au
4
Pros:

Easy access

Cons:

Small Luke warm shower no pressure heating was poor

2026-07-19 via Nuitee
L
Linley extended_group au
6
It was adequate and the beds comfortable
Pros:

The complimentary parking was great. The position was awesome. The staff were exceptional and acted promptly to deal with the repairs.

Cons:

The toilet seat broken, a chair broken and the floor had not been vacuumed- lots of bits on floor

2026-07-18 via Nuitee
K
Kelsie solo_traveller au
4
Cons:

Room had a disability toilet
Had an ant problem ants in the bed and over the counters
Fridge didn't work was in but was more for show was turned up to max and still didn't keep things cold was more of an oven
Needed a microwave

2026-07-18 via Nuitee
A
Aleacka couple au
8
2026-07-17 via Nuitee
R
Raghav couple au
1
Bad
Pros:

Bad

Cons:

Bad

2026-07-16 via Nuitee
M
Mark solo_traveller au
10
2026-07-16 via Nuitee
R
Raghav couple au
1
Worst mistake of my life
Pros:

Bad

2026-07-16 via Nuitee
B
Busie solo_traveller au
4
2026-07-13 via Nuitee
H
Hazem family_with_children eg
10
Pros:

الفريق الذي يعمل بالمكان بالاضافه الي الاثاث جديد

2026-07-11 via Nuitee
T
Tomas solo_traveller au
10
Pros:

Free car park got me in.

2026-07-10 via Nuitee
Y
yacoub extended_group au
5
2026-07-09 via Nuitee
A
Ashlee couple au
7
it was good
Pros:

very friendly and loved the rooms

Cons:

how far away it was from everything but very worth it

2026-07-07 via Nuitee
L
Laken solo_traveller au
9
Pros:

Everything

Cons:

We loved our room no dislikes

2026-07-07 via Nuitee
N
Natalie family_with_children au
9
Parking availability was amazing
Pros:

Cosy and comfortable

Cons:

Bathroom needs a touch up

2026-07-06 via Nuitee
K
Karen family_with_children au
7
Perfect for our needs, a comfortable place to sleep
Pros:

Comfortable king bed

Cons:

No bottled water for the triple room

2026-07-06 via Nuitee
M
Matthew family_with_children au
6
2026-07-05 via Nuitee