Metro Hotel Perth City

Hotels
200 Hay Street , Perth , AU

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Potential for improvement
Cons:
Noise issues
Cleanliness concerns
Uncomfortable beds

Categories

Cleanliness
5.89
Several reviews noted issues with cleanliness and maintenance.
Service
7.86
While there were complaints, many reviews praised the friendly staff.
Location
8.4
Multiple reviews highlighted great location close to the city.
Room Quality
6.35
Reported issues with noise and comfort of beds influenced this rating.
Amenities
6.88
Mixed reviews on amenities, pointing out some missing items.
Value for Money
6.84
Value was mentioned positively, despite some complaints.
Food and Beverage
6.89
Food service available but limited feedback was provided.
Overall Experience
6.86
Overall experience reflects mixed sentiments, indicating room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:20

Property Description

Convenient Location
Metro Hotel Perth City is ideally located within walking distance of Royal Perth Hospital, Perth Mint, and the Swan River, offering easy access to the Perth CBD.

Comfortable Accommodation
Guests can enjoy a variety of spacious room types equipped with free WiFi, tea & coffee facilities, a small fridge, and a private ensuite bathroom.

Nearby Attractions
Situated in the leafy residential area of Hay Street, the hotel is just a short walk from the WACA and Gloucester Park, providing guests with a perfect blend of tranquility and entertainment.

Book now to experience the perfect combination of convenience, comfort, and entertainment at Metro Hotel Perth City.

Important information:

Please note, at check-in we will also require a security deposit of $150 AUD in the form of a credit or debit card pre-authorisation or $250 bond in the case of guests choosing to use cash or EFTPOS cards.

At check-out, if no charges are outstanding, the credit/debit pre-authorisation or EFTPOS transaction will be reversed. Please allow up to 14 days for your bank to process the release of funds. Cash bonds will be refunded in full at check-out.

Valid photo identification (in the same name as the payment card used for booking) must also be presented at check-in, of which a copy will be retained.

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 2.5% charge when you pay with an American Express, Diners Club, JCB or China Union Pay credit card.

Please note that for 'breakfast included' accommodation, the provided breakfast is continental.

Please note that car parking is limited and subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PER

Location

Guest Reviews

Cleanliness: 5.89
Service: 7.86
Location: 8.4
Room Quality: 6.35
Amenities: 6.88
Value for Money: 6.84
Food and Beverage: 6.89
Overall Experience: 6.86
M
Matthew • solo_traveller • au
7
2026-09-16 • via Nuitee
N
Natasha • solo_traveller • au
7
2026-09-14 • via Nuitee
M
Mehroash • solo_traveller • au
7
Pros:

Location

Cons:

Dirty. Had small cockroaches
Bed mattress was very firm and gave me back pain. Sheets r dirty overall very bad cleaning

2026-09-13 • via Nuitee
A
Ahmed • solo_traveller • au
10
2026-09-10 • via Nuitee
B
Bec • family_with_children • au
7
Pros:

Great location and restaurant across the road

2026-09-08 • via Nuitee
C
Carol • solo_traveller • au
10
2026-09-08 • via Nuitee
M
Maurice • family_with_children • my
10
Nice place for short stays
2026-09-07 • via Nuitee
A
Andre • family_with_children • au
8
2026-09-05 • via Nuitee
B
Brett • couple • au
8
2026-09-04 • via Nuitee
B
Bagya Nadishani PERERA • solo_traveller • au
7
Pros:

Location
Service

Cons:

No parking available

2026-08-31 • via Nuitee
M
Mike • solo_traveller • au
5
It did the job.
Pros:

Good location. Short walk into the centre. Room was basic, no frills. Walls are thin and could hear other guests getting down to business. Staff were friendly and accommodating.

Cons:

Room decor could be better. Smarten up the bathrooms.

2026-08-30 • via Nuitee
R
RUSSELL • solo_traveller • au
7
2026-08-30 • via Nuitee
P
Prashantran • solo_traveller • au
1
2026-08-25 • via Nuitee
P
Parsons • solo_traveller • au
10
2026-08-22 • via Nuitee
J
Jinhee • solo_traveller • au
4
Pros:

Location was good enough

Cons:

Poor I am extremely disappointed with my stay. I found loose nails scattered dangerously on the floor and broken picture glass in my room. Furthermore, there was zero soundproofing; I could hear conversations and singing from neighboring rooms all night, making it impossible to sleep.

2026-08-19 • via Nuitee
M
Michelle • solo_traveller • au
10
2026-08-18 • via Nuitee
R
Ram • solo_traveller • my
2
Cons:

Under bed there were used socks from previous guest. Called receptionist, change to a different romm and again under bed was not clean. Empty water bottles. Cleanliness is zero

2026-08-17 • via Nuitee
Q
Q7343FJmimib • Couples
6
Comfortable & very basic
Pros:

Our stay was fairly average overall. The room itself was clean and comfortable, but quite basic. The bedrooms only have a kettle, with no microwave or toaster, which would have been handy for a longer stay.

The beds were comfortable and the room was serviced daily, which we appreciated. The TV also had internet access, which was a nice bonus.

Breakfast was included with our stay, with a choice of hot or cold options, and this was definitely one of the better parts of the accommodation.

Overall, it was a comfortable enough place to stay and had everything we needed for sleeping and getting ready, but the rooms are quite basic and could benefit from a few extra amenities.

2026-08-15 • via Tripadvisor
J
Jonelle • solo_traveller • au
9
2026-08-15 • via Nuitee
P
Penny and David • solo_traveller • au
7
Great Hospitality
Pros:

The staff are fabulous. Our TV didn't work, a very lovely staff member came to our room to see if she could fix it, she wasn't able to and immediately moved us into another room.

Cons:

The rooms are clean and quite comfortable, but need updating. We thought there was a restaurant on site but it is only open for breakfast.

2026-08-09 • via Nuitee