Wyndham Garden Galena Hotel & Day Spa

Hotels
•
Wyndham Garden
9.2 (1367 reviews)
11383 Highway 20 West , Galena , US
+1 815-777-2043

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly and helpful staff
Good breakfast variety
Cons:
Dirty hallways
Room temperature issues
Double charge problem

Categories

Cleanliness
8.41
Several reviews noted cleanliness but also mentioned dirty hallways and a handprint on the bathroom door.
Service
9.88
Many reviews praised the outstanding service from staff who were helpful and friendly.
Location
9.42
The hotel is conveniently located close to downtown and activities.
Room Quality
9.07
Rooms were generally comfortable; however, some issues with temperature were noted.
Amenities
8.9
Decent amenities; however, some guests found the pool too cold.
Value for Money
8.96
Overall value mentioned as good, but a few comments on discrepancies in room expectations.
Food and Beverage
9.41
Breakfast options were noted to be very good and satisfying.
Overall Experience
9.58
Highlighted positive experiences, but some dissatisfaction noted towards specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 16:01

Property Description

Luxurious Spa and Indoor Pool
Indulge in relaxation at our on-site spa and salon, or take a dip in the indoor pool and hot tub for the ultimate pampering experience.

Scenic Views and Serene Surroundings
Enjoy the picturesque views from our wraparound deck overlooking 10 acres of beautifully landscaped gardens and a tranquil pond, providing a peaceful escape for our guests.

Convenient Amenities and Nearby Attractions
Start your day right with a complimentary continental breakfast and stay connected with free WiFi in every room. Explore nearby attractions such as the Belvedere Mansion and Gardens just a short drive away.

Book now for a rejuvenating stay at Wyndham Garden Galena Hotel & Day Spa.

Important information:

You must show a valid photo ID and credit card upon check-in. Minimum 21 years of age required to check in at this hotel. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DBQ

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9.2
Based on 1367 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.42
Room Quality: 9.07
Amenities: 8.9
Value for Money: 8.96
Food and Beverage: 9.41
Overall Experience: 9.58
L
Linda • extended_group • us
7
Pros:

Breakfast was not good, we ended up eating breakfast someplace else for 2 days.

Cons:

the food

2026-09-15 • via Nuitee
Z
Zoey • extended_group • us
8
Our stay was amazing. Pool and spa were nice and very decent size, staff was friendly and good
Pros:

The wrap around deck with the view was beautiful! Staff was very friendly and professional

Cons:

I wish we had got a room with a view as our room view was the parking lot but that is really the only downside of our stay.

2026-09-14 • via Nuitee
F
Franklin • solo_traveller • us
10
2026-09-14 • via Nuitee
L
Laura • extended_group • us
9
2026-09-14 • via Nuitee
V
Vasily • solo_traveller • us
10
2026-09-14 • via Nuitee
L
Liam • extended_group • us
10
I’m coming back
Pros:

Really good team. Friendly, attentive and cr was Ted a great atmosphere

Cons:

Location

2026-09-11 • via Nuitee
A
Amy • solo_traveller • us
8
Pros:

Very nice hotel, clean, good location, friendly staff.

Cons:

The outdoor deck was swarming with bees.

2026-09-09 • via Nuitee
Y
Yvonne • couple • us
10
2026-09-08 • via Nuitee
P
Patricia • family_with_children • us
10
Wonderful staff. Beautiful hotel. Amazing views.
2026-09-08 • via Nuitee
S
Shanna • couple • us
10
2026-09-05 • via Nuitee
J
Julissa • extended_group • us
10
2026-09-03 • via Nuitee
Y
Yolanda • solo_traveller • us
9
Pros:

The fact that there was a gaming room and a nice bar area and great bartender.

Cons:

I had no complaints.

2026-09-03 • via Nuitee
J
Jada • couple • us
10
2026-09-03 • via Nuitee
T
Trekel • couple • us
10
2026-09-01 • via Nuitee
P
Patricia • solo_traveller • us
9
2026-08-31 • via Nuitee
R
Ryan • solo_traveller • au
7
I would prefer to stay closer in to town next time as I thought it was walking distance.
Pros:

Large room, clean bathroom.
Lovely man at the front desk who was very helpful with recommendations of where to eat.

Cons:

There was a slight odour in the room I didn't like.

2026-08-30 • via Nuitee
J
Joseph G. • couple • us
10
Un soggiorno delizioso mentre siamo via
Pros:

The room was clean and comfortable. The facility was located in an accessible area. The breakfast was good and the staff was friendly. Thats really all that matters.

Cons:

We have no complaints. Everything was fine.

2026-08-28 • via Nuitee
J
Jose Luis • solo_traveller • us
10
Pros:

Everything was wonderful, the pool was Great 💯

Cons:

The weather outside

2026-08-26 • via Nuitee
C
Cathleen • couple • us
8
2026-08-26 • via Nuitee
D
Deborah • family_with_children • us
9
2026-08-24 • via Nuitee