SureStay Hotel by Best Western Oklahoma City West

Hotels
SureStay Hotel by Best Western
8.1 (805 reviews)
321 S. Rockwell Ave , Oklahoma City , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Express check-in/check-out
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Quiet environment
Friendly staff
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
6.35
Several reviews mentioned dirty rooms, stained towels, and issues with cleanliness.
Service
9.35
Some reviews noted friendly staff and acceptable service.
Location
8.85
Proximity to restaurants and the airport was appreciated, but traffic congestion and location drawbacks noted.
Room Quality
7.35
Reports of horrible smells, torn bed sheets, and noise issues impacted the rating.
Amenities
8.35
The absence of advertised amenities and concerns over basic features led to a lower rating.
Value for Money
9.85
The price was considered fair for the level of service and accommodation.
Food and Beverage
6.35
Multiple reviews criticized the breakfast quality and variety.
Overall Experience
8.35
Mixed experiences noted with significant areas for improvement, but some guests found value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:22

Property Description

Convenient Location
Located just five miles from downtown Oklahoma City and close to popular attractions like White Water Bay water park and Bricktown entertainment district.

Western Spirit
Immerse yourself in the Western and cowboy culture of Oklahoma City, with easy access to rodeos, museums, and historical sites.

Amenities Galore
Enjoy complimentary coffee, high-speed internet, and local calls. Pet-friendly rooms are available, and business travelers will appreciate copy and fax services.

Experience the best of Oklahoma City at SureStay Hotel by Best Western Oklahoma City West I-40. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.1
Based on 805 reviews
Cleanliness: 6.35
Service: 9.35
Location: 8.85
Room Quality: 7.35
Amenities: 8.35
Value for Money: 9.85
Food and Beverage: 6.35
Overall Experience: 8.35
L
luca couple it
6
Cons:

Colazione molto povera

2026-08-08 via Nuitee
D
Deb solo_traveller us
7
It was decent for the price we paid. The desk Clerk was very nice and very accommodating!
Pros:

We liked the location right off the interstate and near all the fine dining facilities! The bathroom was very small and The door would not close properly. The breakfast was fine, but the carton of milk was sour and we asked for a new gallon and that one was perfect! Our group of 11 people were quite satisfied for the price. We all were safe with our surroundings.

Cons:

The sour milk in the morning, and there were no scrambled eggs or sausages.

2026-07-24 via Nuitee
D
Doug solo_traveller us
5
2026-07-24 via Nuitee
R
Robert couple us
8
2026-07-23 via Nuitee
V
Vicente Osvaldo couple us
10
2026-07-17 via Nuitee
D
Domenico family_with_children it
9
2026-07-17 via Nuitee
E
Eelco solo_traveller nl
9
2026-07-16 via Nuitee
A
Andrea couple it
2
Non consigliato
Pros:

Camera spaziosa e pulita. Parcheggio privato gratis e ventilazione funzionante.

Cons:

Camera molto calda, impossibile accendere il condizionatore a causa della gente poco raccomandabile che sostava davanti alle camere fumando marijuana in auto e col motore acceso. É stato veramente difficile riposare perché le camere sono poco insonorizzate e gli inquilini dei piani di sopra e accanto hanno fatto caos tutta la notte. Non consigliato se, come noi, dovete riposare per affrontare un lungo viaggio in auto.

2026-07-11 via Nuitee
T
Tyler price solo_traveller us
1
Pros:

Nothing it's was nasty

Cons:

All of it

2026-07-11 via Nuitee
K
Kevin solo_traveller us
8
2026-07-10 via Nuitee
N
Nick solo_traveller us
8
2026-07-10 via Nuitee
C
Claire couple us
7
Not bad. Get what you pay for.
Pros:

Decent overall

Cons:

A little sparse on furniture/decor, dark location

2026-07-07 via Nuitee
C
Caudle solo_traveller us
9
2026-07-07 via Nuitee
S
Sarah solo_traveller us
10
2026-07-03 via Nuitee
T
Thelma couple us
10
Comfortable and affordable
Pros:

Clean, friendly, - much nicer than expected based on price

Cons:

Should show you need a deposit on site

2026-07-03 via Nuitee
R
Roberts couple gb
5
2026-06-22 via Nuitee
R
Rodolfo couple ar
10
Excelente hotel, práctico, limpio y económico
Pros:

La limpieza

Cons:

Debe mejorar la cerradura de las puertas

2026-06-22 via Nuitee
M
Miguel Angel solo_traveller ar
9
Pros:

Estuvimos muy poco. Muy tranquilo, limpio y personal atento

Cons:

El horario del desayuno termina a las 9 am y lo que se ofrece es bastante exiguo. Bebidas calientes, jugos, mufin y tostadas con manteca

2026-06-21 via Nuitee
M
Marcelo couple ar
8
2026-06-21 via Nuitee
R
ROBERT solo_traveller us
8
2026-06-20 via Nuitee