SureStay Hotel by Best Western Oklahoma City West

Hotels
•
SureStay Hotel by Best Western
8.1 (831 reviews)
321 S. Rockwell Ave , Oklahoma City , us
+1 405-787-1350

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Express check-in/check-out
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Quiet environment
Friendly staff
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
6.35
Several reviews mentioned dirty rooms, stained towels, and issues with cleanliness.
Service
9.35
Some reviews noted friendly staff and acceptable service.
Location
8.85
Proximity to restaurants and the airport was appreciated, but traffic congestion and location drawbacks noted.
Room Quality
7.35
Reports of horrible smells, torn bed sheets, and noise issues impacted the rating.
Amenities
8.35
The absence of advertised amenities and concerns over basic features led to a lower rating.
Value for Money
9.85
The price was considered fair for the level of service and accommodation.
Food and Beverage
6.35
Multiple reviews criticized the breakfast quality and variety.
Overall Experience
8.35
Mixed experiences noted with significant areas for improvement, but some guests found value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:22

Property Description

Convenient Location
Located just five miles from downtown Oklahoma City and close to popular attractions like White Water Bay water park and Bricktown entertainment district.

Western Spirit
Immerse yourself in the Western and cowboy culture of Oklahoma City, with easy access to rodeos, museums, and historical sites.

Amenities Galore
Enjoy complimentary coffee, high-speed internet, and local calls. Pet-friendly rooms are available, and business travelers will appreciate copy and fax services.

Experience the best of Oklahoma City at SureStay Hotel by Best Western Oklahoma City West I-40. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKC

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.1
Based on 831 reviews
Cleanliness: 6.35
Service: 9.35
Location: 8.85
Room Quality: 7.35
Amenities: 8.35
Value for Money: 9.85
Food and Beverage: 6.35
Overall Experience: 8.35
T
Tyria • couple • us
10
2026-08-27 • via Nuitee
A
Andrea • couple • it
8
2026-08-26 • via Nuitee
J
James • family_with_children • us
7
2026-08-25 • via Nuitee
C
Christopher • solo_traveller • us
10
2026-08-21 • via Nuitee
M
Marco • couple • it
10
2026-08-21 • via Nuitee
M
Madia • family_with_children • it
10
Fantastico!
Pros:

Albergo stile motel pulitissimo, molto comodo per il nostro in the road; rapporto qualità prezzo ottimo!

2026-08-20 • via Nuitee
Y
Yagmur • couple • kr
10
2026-08-20 • via Nuitee
S
simmons • solo_traveller • us
7
2026-08-19 • via Nuitee
X
Xavi01 • solo_traveller • es
6
Pros:

Price

Cons:

Poor facilities, not very clean dining room

2026-08-18 • via Nuitee
J
Jones • solo_traveller • us
10
Complete
Pros:

I like the area and good air conditioning nice staffs nobody's hanging out it's was great area

Cons:

I didn't like the bed comforter it had cigarettes holes in it .the floor was bubbling up both beds had cigarettes holes in it the microwave was messed up wasn't cleaned for years in the top of it bad very bad plus last toilet handle broke they needs to revamp that while room it'll be great If they can and willing to

2026-08-18 • via Nuitee
M
Magnolia • couple • co
9
Bueno calidad/precio
Pros:

Muy buena ubicación, a 10 minutos del aeropuerto. Parqueadero gratis. Las camas cómodas y todo estaba limpio. El baño y la presión del agua súper bien. Tenía todas las amenidades, microondas, nevera, plancha, secador, TV, escritorio. Todo súper bien

Cons:

El desayuno es rico pero no es variado ni tiene nada de plato fuerte, solo cereales, bebidas y pan.

2026-08-16 • via Nuitee
V
VANIA • couple • it
7
2026-08-14 • via Nuitee
G
Georgios • extended_group • gr
3
2026-08-11 • via Nuitee
A
Asier • couple • es
8
Limpio y barato
Pros:

Es un motel limpio y barato, con desayuno. Está cerca de la carretera principal este-oeste que cruza Oklahoma City.

Cons:

Los 40 dólares de depósito.

2026-08-11 • via Nuitee
M
Marvin • solo_traveller • us
9
Pros:

Pricing was good

Cons:

There was nothing to complain about for the cheap price except for some of the guest had trouble with the police

2026-08-11 • via Nuitee
G
Grammer • solo_traveller • us
3
Trash hotel don't recommend
Cons:

The photo advertised was not at all the condition of the hotel the sheets had stains the room reeked of marijuana the bathroom exhaust was extremely loud

2026-08-10 • via Nuitee
O
O'dell • couple • us
8
2026-08-10 • via Nuitee
T
Teresa • solo_traveller • us
10
2026-08-10 • via Nuitee
V
Valentina • family_with_children • it
1
Colazione non pessima, proprio inesistente
Pros:

Nulla

Cons:

Tutto

2026-08-09 • via Nuitee
L
luca • couple • it
6
Cons:

Colazione molto povera

2026-08-08 • via Nuitee