Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good coffee
Cons:
Noisy rooms
Poor housekeeping
Limited amenities

Categories

Cleanliness
8.43
Mixed sentiments; while the hotel was noted as clean, there were reports of unpleasant odors and food trays left unattended.
Service
9.4
Consistently praised for delightful staff and service.
Location
9.44
Highly appreciated; great for those visiting the University area and enjoying the local vibe.
Room Quality
7.89
Room quality mixed; some reports of malfunctioning amenities and noise issues.
Amenities
8.42
Noted for good amenities but lacked in certain essentials like safety and room furnishings.
Value for Money
8.88
Price was reasonable but mixed with complaints about costs and amenities.
Food and Beverage
8.93
Breakfast and restaurant received praise; mixed with minor complaints about service.
Overall Experience
9
Overall a pleasing experience despite some complaints; staff and atmosphere were highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:01

Property Description

Artistic Boutique Hotel in Austin's City Centre
Located just a short stroll from the University of Texas at Austin, Hotel Ella offers an elegant and artistic boutique experience.

Sophisticated Dining and Amenities
Indulge in a culinary journey at Goodall's Kitchen & Bar, serving global cuisine with a seasonal twist. Unwind with evening cocktails at the poolside bar, or pamper yourself with spa services.

Convenient Location and Event Spaces
With free WiFi, flat-panel cable TVs, and spacious meeting facilities, Hotel Ella caters to both leisure and business travelers. Explore the nearby 6th Street Entertainment District or host your event with style at this charming hotel.

Book now to experience luxury and convenience at Hotel Ella in Austin!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

If guests check-out prior to original departure date, a fee of one night’s stay plus applicable taxes will be added to the final bill.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 45 per day.

Location

Guest Reviews

8.8
Based on 424 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.88
Food and Beverage: 8.93
Overall Experience: 9
N
Norbert • couple • us
9
2026-05-21 • via Nuitee
S
Selina • family_with_children • us
10
2026-05-21 • via Nuitee
J
jose • couple • us
10
Great Location
Pros:

Everything

2026-05-05 • via Nuitee
S
Sandro • solo_traveller • ch
9
Cons:

Parking was a rip- off

2026-04-29 • via Nuitee
S
Shannon • solo_traveller • us
10
2026-04-20 • via Nuitee
J
jeff3545 • Business
4
Falling Apart, End of the Line
Pros:

This place should be my favorite place in Austin. But, it fails in so many ways that you just can't really stay here and expect a good experience. First the good. Checkin was pleasant. Bartender was great and bar food pretty good. Bar was empty on a Wednesday night so we had plenty of room. Grounds are nice place to sit during the day. Now the bad. Valet is blindingly incompetent, lost my car but still managed to charge $60 a night, before tax (and before they had found my car). Room was fair, but no desk, and in fact no real chair to sit in. Could use a deep clean and a paint job. You need to be very careful to fully close the door. Pull hard. If you have Room 218, you just have to accept that people from the balcony can enter your room through the sliding glass door that doesn't always lock effectively, Don't plan on a nap, or to engage in a phone call in your room in the afternoon, because the music in the pool area is rendered into a loud thump, thump, thump within the rooms from about Noon until sometime in the early evening. No place to work or read a book in the room. No desk or even a comfortable chair. Clunky little trendy looking stool you can balance on, but that is it. Shower was beyond water saving; more of a drip straight down the wall. You'll need to catch it in your hands and splash yourself. And breakfast in Goodall's was a complete disaster. 40 minutes after ordering, we still didn't have food or even coffee. The surly waiter took our order and never returned. Others were going back into the kitchen themselves to check on things. So we left, hungry. Manager at the front desk said he would talk to "Food and Beverage" about that, but didn't seem to think our experience warranted an apology. So, go for a drink and a flatbread but don't stay at the Ella. This place has been getting progressively worse over the last few years. Time to shut it down and start over.

2026-04-11 • via Tripadvisor
S
Scott • solo_traveller • us
10
2026-04-08 • via Nuitee
L
Lynette • solo_traveller • us
10
2026-04-03 • via Nuitee
G
gabikW8127SY • Couples
10
Hotel Ella + Cece = MAGIC
Pros:

My stay at Hotel Ella was truly unforgettable, and a big part of that was thanks to the incredible staff. From the moment my boyfriend and I arrived, everything felt so thoughtful and perfectly curated to make our experience special. Cece really went above and beyond to make our stay wonderful. She was so warm, attentive, and genuinely invested in making sure we were comfortable and happy the entire time. I enjoyed being with her when I stayed here last year, and I was ecstatic to have her taking care of me AGAIN this trip.

Hotel Ella created such a beautiful and relaxing atmosphere, and with Cece’s exceptional service, it made our time there feel even more memorable. It was the perfect getaway for me and my boyfriend, and we couldn’t have asked for a better experience. We will definitely be back!

2026-03-31 • via Tripadvisor
R
R2370AOmichaele • Solo travel
10
Hotel Ella
Pros:

Hotel Ella was a fantastic detour on my trip to Austin. I was visiting from Chicago to attend a friends wedding and Hotel Ella was recommended to me. Cece was great at the front desk and made sure I knew where all the cool spots were in the heart of Austin. When I went to Goodalls I had the French toast and it was amazing. Overall my hotel Ella experience is one I’ll never forget. Definitely a 10/10 and will recommend it to friends.

2026-03-30 • via Tripadvisor
M
Maurice • solo_traveller • us
9
2026-03-30 • via Nuitee
S
Stephanie • couple • us
10
Very nice and great stay!
Pros:

I love everything about the property!

Cons:

Nothing to complain about!

2026-03-30 • via Nuitee
C
Charles • couple • us
10
2026-03-23 • via Nuitee
K
kmdavis127 • Friends getaway • Austin, Texas
10
ATX | Central North
Pros:

A great stay, out of the downtown drama but still central. A great option if you need to be near UT.

2026-03-21 • via Tripadvisor
S
Samuel • couple • au
5
Pros:

A beautiful property, with lovely room and a decent location

Cons:

Unfortunately to park on the property you must use the valet for $50 per day. That unpleasant experience upon arrival leaves a bitter taste in your mouth.

2026-03-18 • via Nuitee
C
Carrie • solo_traveller • us
5
Pros:

Main building was a well-maintained historic building.

Cons:

The hotel was understaffed during a major event happening in the city. Service at front desk and restaurant were very slow due to lack of staff.

2026-03-18 • via Nuitee
S
Smileyrileyanne22 • Solo travel • Tyler, Texas
6
50/50
Pros:

Staff was excellent. Furniture in the room was a little beat up/scuffed up. Unable to utilize on site amenities due to a day party. Loud.

2026-03-17 • via Tripadvisor
F
FABI VIDAL • couple • ar
9
Excelente propiedad .
Pros:

Nos hicieron check in antes del horario, muy bien

Cons:

Me hubiese gustado que hablen en Español. Nos tuvimos que subir las maletas dos pisos , nadie nos ayudo.

2026-03-16 • via Nuitee
T
Trek54627199815 • Couples • Mount Maunganui, Tauranga, Bay of Plenty Region, North Island
10
Very cool historic hotel
Pros:

Very cool, historic building and comfortable, clean and friendly hotel. Only had one night here but would have liked to stay longer. Walking distance (20 mins) to university area.

2026-03-10 • via Tripadvisor
A
Adi • couple • il
10
מלון יפיפה, החדר היה מקסים, נעים ומרווח. המיטה נוחה, היתה מכונת קפה אמיתית של נספרסו - בונוס ענק!
Pros:

מלון יפיפה, החדר היה מקסים, נעים ומרווח. המיטה נוחה, היתה מכונת קפה אמיתית של נספרסו - בונוס ענק!
הצוות עזר בכל מה שצריך, היתה חניה קרובה, אנחנו מרוצים מאוד וממליצים על המקום.

2026-03-08 • via Nuitee