ibis Rotorua

Hotels
ibis
7.6 (4708 reviews)
Rangiuru Street , Rotorua , nz

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Poor internet connection
Issues with staff friendliness

Categories

Cleanliness
6.99
Clean rooms were mentioned, but some reviews note issues like run-down conditions.
Service
7.96
Most guests found the staff helpful and friendly, despite a few negative mentions.
Location
9
Multiple reviews highlight excellent locations near restaurants and attractions.
Room Quality
6.95
Rooms received mixed feedback; some were clean, but others felt basic and small.
Amenities
7.98
Guests appreciated free parking and laundry facilities, though some amenities lacked details.
Value for Money
7.44
The pricing was considered reasonable for the location and facilities provided.
Food and Beverage
6.49
Breakfast options could be better; some guests expressed disappointment.
Overall Experience
7.96
Generally, guests had a positive experience with comfortable transit stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:52

Property Description

Prime Location near Lake Rotorua
Experience stunning views of Lake Rotorua at ibis Rotorua, just a short 3-minute walk away. Enjoy the convenience of being 10 minutes from the city center and within walking distance to attractions like the Polynesian Spa and Rotorua Museum.

Comfortable Rooms with Essential Amenities
Relax in air-conditioned rooms offering picturesque lake, city, or garden views. Each room is equipped with cable TV, ironing facilities, and a tea/coffee maker. The private bathrooms feature quality amenities for your comfort.

Dining and Entertainment Options
Indulge in European cuisine at the Ibis Restaurant, open for breakfast and dinner. Unwind with a drink at iBar, the perfect spot for a social gathering.

Book your stay at ibis Rotorua now for a memorable experience by Lake Rotorua!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROT

Location

Guest Reviews

7.6
Based on 4708 reviews
Cleanliness: 6.99
Service: 7.96
Location: 9
Room Quality: 6.95
Amenities: 7.98
Value for Money: 7.44
Food and Beverage: 6.49
Overall Experience: 7.96
M
Melissa couple nz
8
Pros:

Place was clean, location great. Bed was comfortable.

2026-08-22 via Nuitee
Y
Yvonne extended_group nz
10
Amazing!
Pros:

Bed was so comfy.
Breakfast was absolutely delicious
Stay was nice, clean and presented well

Cons:

If I had to be really fussy. The pillows are so big/thick

2026-08-22 via Nuitee
M
Margaret solo_traveller nz
9
Pros:

Right in the city. Staff very friendly.

Cons:

No bars of soap or toilet brush.

2026-08-22 via Nuitee
N
Nellie extended_group nz
8
2026-08-20 via Nuitee
J
Jenny solo_traveller nz
10
2026-08-20 via Nuitee
R
Ranjit couple nz
10
2026-08-18 via Nuitee
E
Eugene solo_traveller au
8
2026-08-17 via Nuitee
S
Sofia solo_traveller nz
7
Good value for the money, however, short stay only. Night or two
Pros:

Convenient location, great view

Cons:

No option to open a window. Ventilation makes the air super dry

2026-08-17 via Nuitee
K
Karolina couple au
10
2026-08-16 via Nuitee
H
Hardik extended_group nz
8
2026-08-16 via Nuitee
L
Leah solo_traveller nz
8
2026-08-16 via Nuitee
P
Peter couple au
9
Comfortable and great location
Pros:

Was very comfortable and a great location to explore Rotorua from.

2026-08-16 via Nuitee
N
Nathan family_with_children nz
8
Pros:

Great breakfast good location close to eat street that had good restaurants

2026-08-14 via Nuitee
C
Carolyn couple nz
8
Lovely stay, staff nice and helpful
Pros:

Excellent location, very comfy room, excellent value with breakfast

Cons:

Cant think of anything

2026-08-13 via Nuitee
T
Tracey solo_traveller nz
10
Pros:

I had a good 3 days at this hotel, when arrived I was welcomed with excellent service and warm smile from front desk lady, got my key straight away and my room was warm n clean. Had no issues with the shower n the noise from level 2 was no issue as there renovating, the view was good seeing the lake. The only down fall is there was no plates, bowls and cutlery just cups n t spoons so couldn't really bring a meal back to really enjoy with nothing to put it on but the breakfast was always ready at 6am which was a really good filling breakfast with nice coffee. Really loved my stay.

Cons:

Having no plates, bowls n cutlery to enjoy a take away meal.

2026-08-12 via Nuitee
K
Kyle couple nz
6
2026-08-12 via Nuitee
S
sarah couple nz
8
Pros:

Close to town

2026-08-11 via Nuitee
C
Clare extended_group nz
9
Warm, friendly, will be back for sure
Pros:

Awesome location, nice and quiet and warm being it was very cold outside. Super handy to town and food places.

Cons:

Shower leaked out the door onto the bath mat and not just a little it was drenched. Easy fix if the seals just get replaced though.

2026-08-10 via Nuitee
B
Brenda couple nz
8
Excellent and comfortable stay with a fantastic location
Pros:

The location was perfect for us as I was in Rotorua for the Run the Forest event. The park pick-up point was only about a 5-minute walk from the hotel, which made the morning of the run so easy and convenient. It was also great being so close to Eat Streat, with plenty of places nearby to grab something to eat.

The bed was super comfy and spacious, and the air conditioning kept the room at the perfect temperature. After the run, it was definitely nice to come back to a comfortable room and relax!

Cons:

Only a very minor thing – there was no cutlery available in the room, which would have been handy when having a quick meal or takeaway.

2026-08-10 via Nuitee
S
Sally couple nz
10
Excellent location, room and comfort
Pros:

Excellent location, room was lovely, comfy bed and all you need.

Cons:

Tiny nit pick - parking on site was a little challenging

2026-08-10 via Nuitee