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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Heating
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Express check-in/check-out
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Cycling
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Safety deposit box
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Fax/photocopying
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Tour desk
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Horse riding
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Golf course
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Facilities for disabled guests
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Ironing service
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Dry cleaning
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Packed lunches
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Spa/wellness center
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Currency exchange
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Bowling
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Babysitting/child services
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Squash
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Electric vehicle charging station
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Paid WiFi
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Wine/champagne
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Prime Location near Lake Rotorua
Experience stunning views of Lake Rotorua at ibis Rotorua, just a short 3-minute walk away. Enjoy the convenience of being 10 minutes from the city center and within walking distance to attractions like the Polynesian Spa and Rotorua Museum.
Comfortable Rooms with Essential Amenities
Relax in air-conditioned rooms offering picturesque lake, city, or garden views. Each room is equipped with cable TV, ironing facilities, and a tea/coffee maker. The private bathrooms feature quality amenities for your comfort.
Dining and Entertainment Options
Indulge in European cuisine at the Ibis Restaurant, open for breakfast and dinner. Unwind with a drink at iBar, the perfect spot for a social gathering.
Book your stay at ibis Rotorua now for a memorable experience by Lake Rotorua!
Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Internet
WiFi is available in all areas and charges are applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
People no matter the age stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
it was clean and new
There was construction going on.
When we arrived at atound 2:15pm on Friday, we could hear was the construction.
Then woke up the next day ( Saturday) at 8:30am with the same noise again and it was consstant until we checked out at 11am .
There was no information about it, nor we were told during check in
Location
That dining room we’re getting maintenance that the gym wasn’t accessible, noisy with repairs, no discount offered considering nor were we informed prior to booking i would never have booked this place. As a gym is something i use when I’m away for long periods
Great location and room was tidy. The bed was comfortable too
N/A
Location, bed was comfortable
Shower door did not close properly.
Location, views of the lake, staff were extremely friendly and our room was exactly what we needed.
Great location, and wonderful service
Bathrooms are dated, but they are clean
Excellent location and facilities, would highly recommend
Mix up with the room but was fixed very quickly, only a minor inconvenience, other than that the stay was perfect
Didn't have breakfast
check in speed, not enough staff
We went there at about 6pm our room was not ready. Because it was over booked we paid our room . And still the room was not ready. 2 towels were given when i booked for 3 of us. And the shower was filthy shower walls need a good scrub.And our friend was sent to the other hotel because the rooms were over booked.
Location
Need more ev chargers
Walking distance to town
Parking on site
Use of pool in Novotel
View of lake available
Late check out
Central
Too cold . Central heating didn’t seem to warm the room so had to ask for portable heater .
No electric blanket . Freezing cold
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