EPIC SANA Marquês Hotel

Hotels
•
SANA Hotels
9.2 (5785 reviews)
Av. Fontes Pereira de Melo, 8 , Lisbon , pt

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Excellent breakfast
Cons:
Issues with room maintenance
Inconvenient spa hours

Categories

Cleanliness
9.18
Most reviews mention cleanliness positively, but there were some concerns about the spa and pool usage.
Service
9.65
Overwhelmingly positive sentiment regarding service, especially at the reception and bar.
Location
9.49
Many reviews highlight the great location of the hotel in the city center.
Room Quality
9.14
Rooms are generally described as comfortable, with some mention of design and finishing touches.
Amenities
8.97
While amenities like the gym and spa were praised, there were some complaints about availability.
Value for Money
8.63
Value for money is noted, but some reviews suggest that improvements could be made.
Food and Beverage
9.18
Breakfast options and dining experiences received positive feedback overall.
Overall Experience
9.35
Guests generally had a very positive experience, with notable mentions of staff helpfulness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:41

Property Description

Luxurious Accommodation and Stunning Views
Experience the epitome of luxury at EPIC SANA MARQUÊS, offering elegantly designed suites with fantastic views of Lisbon and the Tagus River. Enjoy amenities such as private bathrooms, LCD TVs, and well-being products for a truly indulgent stay.

Culinary Delights and Dining Experiences
Indulge your taste buds at the hotel's various dining options, from a buffet breakfast at The Garden to Japanese cuisine at KOJI Bar and Restaurant. Treat yourself to authentic Italian dishes at Allora Restaurant, showcasing the finest ingredients from Italy's regions.

Wellness Oasis and Event Spaces
Unwind at SAYANNA WELLNESS & SPA with exclusive treatments and facilities, or stay active at the Fitness Center. With a Congress Center featuring 18 rooms, including event halls, the hotel caters to both leisure and business travelers seamlessly. Book now for an unforgettable stay at EPIC SANA MARQUÊS.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

Children aged 15 and under are not allowed in the interior swimming pool.

Please note when booking more than 9 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 5785 reviews
Cleanliness: 9.18
Service: 9.65
Location: 9.49
Room Quality: 9.14
Amenities: 8.97
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 9.35
C
Carlos • couple • pt
10
2026-06-12 • via Nuitee
L
LUIS CARLOS • extended_group • br
10
2026-06-12 • via Nuitee
V
Vicki • couple • gb
10
2026-06-12 • via Nuitee
R
Rafael • solo_traveller • es
9
Pros:

Recepción
Piscina
Desayuno

Cons:

Habitantacion: Pequeña, visiblemente anticuada y deteriorada.

2026-06-11 • via Nuitee
M
Mina • couple • bg
10
Exceptional service and unforgettable hospitality. A heartfelt thank you to Diogo Piteira for his warmth, professionali
2026-06-11 • via Nuitee
H
Hrafnhildur • solo_traveller • is
10
2026-06-11 • via Nuitee
B
Besnik • solo_traveller • ch
7
2026-06-10 • via Nuitee
C
cesar • couple • es
8
Très bien
Pros:

Tous

Cons:

Propre et agréable

2026-06-10 • via Nuitee
I
INOCENCIA • solo_traveller • ao
8
Pros:

People

Cons:

Needs maintenance

2026-06-10 • via Nuitee
D
David • couple • ie
10
2026-06-10 • via Nuitee
D
doyle • extended_group • ie
10
Good value for money - spotless and pool is great
Pros:

Spotless. Great staff and good food

2026-06-09 • via Nuitee
M
Maccari Neto • couple • br
9
2026-06-08 • via Nuitee
O
Oleksandr • couple • ua
10
2026-06-08 • via Nuitee
H
Hilde Tuhus • family_with_children • no
10
2026-06-08 • via Nuitee
N
N • couple • nl
8
2026-06-08 • via Nuitee
M
Michaela • extended_group • sk
10
2026-06-07 • via Nuitee
C
Christoph • couple • de
10
2026-06-07 • via Nuitee
C
Charles • couple • br
10
Excelência
Pros:

Tudo perfeito na estadia desde check out com Diego, todo apoio dado pelo concierge Karin e Carolina tb

Cons:

Foi tudo perfeito

2026-06-07 • via Nuitee
V
Vitor • extended_group • gb
10
2026-06-07 • via Nuitee
C
Chris • couple • nz
3
Creep vibes from duty manager(s)
Pros:

Gym is ok

Lobby and reception staff great.

Cons:

Got an unexpected visit from (creepy) duty manager 10 mins after room access … him and his friend acting very weird - did not expect us (me and my wife) to be in the room - they said they were coming by to ask how our journey was…. Left us feeling unsafe and unsure of what was really going on.

Never had this in a hotel before - and nothing like it in Portugal so far !! Creep vibes and pretentious !

2026-06-07 • via Nuitee