Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Quality meals
Cons:
Aging facilities
Uncomfortable pillows
Less smiling personnel

Categories

Cleanliness
6.99
The equipment is aging and cleanliness concerns were mentioned.
Service
8.46
Staff were described as friendly and helpful.
Location
8.5
Multiple reviews highlighted the good location.
Room Quality
7.45
Spacious and comfortable rooms, but some mentions of aging amenities.
Amenities
6.48
Reported need for upgrades including wifi and other facilities.
Value for Money
7.44
Standard quality for this hotel tier.
Food and Beverage
7.99
Good quality of meals was appreciated.
Overall Experience
7.46
Mixed experience overall; enjoyed certain aspects but with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:51

Property Description

Luxurious Accommodation
The Diwane Hotel in Marrakesh offers spacious guestrooms decorated in warm authentic colors, equipped with modern amenities such as free Wi-Fi and flat-screen TVs.

Relaxation and Wellness
Guests can unwind after a day of exploring the city by indulging in the hotel's spa facilities, including a hammam and massage treatments. The outdoor swimming pool and sun loungers provide the perfect setting for relaxation.

Culinary Delights
Experience a taste of Morocco and international cuisine at the Diwane restaurant, offering a delightful culinary journey for guests to enjoy during their stay.

Book now to experience the perfect blend of luxury, relaxation, and culinary delights at Diwane Hotel & Spa Marrakech.

Important information:

Please note that the safety-deposit box is available at an additional cost.

All couples must present a valid marriage certificate upon check-in.

The night of the 31 dec 2023 the gala diner is included in the prices.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Location

Guest Reviews

7.6
Based on 485 reviews
Cleanliness: 6.99
Service: 8.46
Location: 8.5
Room Quality: 7.45
Amenities: 6.48
Value for Money: 7.44
Food and Beverage: 7.99
Overall Experience: 7.46
D
Didier • solo_traveller • fr
7
Hôtel de charme Marocain pour les voyageurs qui souhaitent être en plein centre ville dans un hôtel du pur jus Marocain,
Pros:

J’adore cet hôtel plein centre-ville au Gueliz aux vrais couleurs du Maroc, à peine entré dans le hall, on est ébahi par la hauteur de la voûte et les balcons intérieurs des escaliers, il y a un vrai esprit des hôtels d’époque Marocain.
Une piscine, un bar et un restaurant simple mais sympathique.
Un bémol, la wifi ne passe pas bien dans les chambres, la tv ne propose que des chaînes Marocaine sauf une d’information internationale en Anglais.
Et à titre personnel je regrette que le bar et le restaurant ne propose aucun alcool.

Cons:

Voir plus haut

2026-10-17 • via Nuitee
M
Mahdi elouafi • solo_traveller • ma
3
Pros:

L'emplacement

Cons:

La communication du personnel, ainsi l'absence d'un bureau dans les chambres

2026-10-12 • via Nuitee
J
jan • solo_traveller • fr
1
Painful stay as the receptionist was rude
Pros:

This hotel is in need of total revamp. The aircon was leaking water very badly. It also was not cold. The restaurant was full of cats and birds enjoying the food on the buffet line. They also kept a tortoise in the restaurant.

Cons:

The noise from the aircon compressor kept us awake. The mattress springs creeks.

2026-10-11 • via Nuitee
O
Omar • solo_traveller • ma
8
2026-09-16 • via Nuitee
M
MC • family_with_children • pt
8
Pros:

Quarto espaçoso e boa piscina com espreguiçadeiras.

Cons:

Pequeno almoço podia ser melhor. Muito ao estilo marroquino, pouca fruta, o pão é muito fraco. Muito à base de saladas...

2026-09-16 • via Nuitee
R
Robert • couple • gb
8
Pros:

Central location and friendly staff

Cons:

Couldn’t stay extra nights because it was fully booked

2026-09-15 • via Nuitee
V
Veneta • couple • bg
5
2026-09-12 • via Nuitee
M
Madiha • couple • qa
7
2026-09-12 • via Nuitee
L
Lahcen • solo_traveller • nl
6
2026-09-09 • via Nuitee
M
Mariam • couple • se
8
2026-08-30 • via Nuitee
N
N • extended_group • nl
5
2026-08-25 • via Nuitee
A
Avraham • solo_traveller • il
2
2 night not sleep good for smell bad
Pros:

Sorry I don’t like nothing dirty Bad smell in room dirty in breakfast to

Cons:

Noting

2026-08-24 • via Nuitee
P
Pascale • couple • fr
6
Pros:

L’emplacement

Cons:

Petit déjeuner restreint et débit de douche très faible pourtant dans une chambre rénovée

2026-08-23 • via Nuitee
A
Abdellah • couple • be
10
2026-08-22 • via Nuitee
N
Nadia • solo_traveller • ma
8
Pros:

Tres belle hotel.
L emplacement ideal. Tres proche du centre ville et autres.
Personnel tres profesionnel, tres souriant.

Cons:

La personne qui s occupe du SPA ne viens pas voire tout les client et c est fort dommange.
Elle selectionne, car j aurais aimer qu elle viennent me voire comme les autres clientes. Et me presente les diffetentes formules.
Salle de sport nest pas du tout pareil que sur les photo.
Je pense qu il faudrait le mettre a jour sir le cite pour que les clients ne sois pas dessus, quand il veront reellement la salle.

2026-08-21 • via Nuitee
E
Elmahjoub • family_with_children • nl
4
Verblijf was oké
Pros:

Locatie.!

Cons:

Personeel in de kantine waren constant aan het ruziën met elkaar.!

2026-08-20 • via Nuitee
F
Fatima ezzahra • family_with_children • ch
5
2026-08-18 • via Nuitee
O
Omar • solo_traveller • ma
8
2026-08-15 • via Nuitee
S
sonia • solo_traveller • om
4
Bad
Pros:

I liked only the staff of the pool area, and during the breakfast, the waiters, the lady and who make the msemen that's the only think that I like it during my staying.

Cons:

Firstly, when I just checked after midnight , I informed the receptionist that my cousin would join me the day after. He told me that he just needed her ID card. During the afternoon, another receptionist informed me that I hadn't booked for 2 pax , it's mentioned only 1pax and he didn't let my cousin in. Telling me to pay the supplement. 30 euro and I was ready to pay it and he sent me to another lady for payment telling me 60 euro that's makes me more angry. I asked the lady and told me that 30 euro is pet night . I came back to the receptionist. I told him why he didn't explain to me with a cold attitude that already informed me . And I reply him I'm in my country you should talk to me in Dirhams second things I didn't sleep well first day , I fel like I'm in the aeroport pple carrying their luggage at 3 am, in the booking.com it's mentioned that u serve alcohol that it's no more in ur hotel and small gesture to provide as a amenities or discount during the payment of the supplement.
I'm questioned the receptionist why 4*hotel not providing at least 2 bottles of water per day , no toothpaste. Coffee and tea in the room , it's a shame for and hotel 4*, breakfast was also worst as I mentioned before only msmen and begurir are Wow.
That I really didn't appreciate it.
You have 4 years to work on it. If you want to welcome tourists of World Cup 2030, otherwise to be a mess.

2026-08-09 • via Nuitee
M
Mariam • couple • se
10
2026-08-05 • via Nuitee