Hôtel des Coutellier

Hotels
9.6 (614 reviews)
253, rue St-Paul , Quebec City , ca

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Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Confusion about amenity charges

Categories

Cleanliness
8.8
Some complaints about cleanliness mentioned in reviews.
Service
10
Staff was consistently described as friendly and helpful.
Location
9.8
Proximity to city center and convenient access praised.
Room Quality
9.8
Rooms were noted as clean, beautiful, and well-equipped.
Amenities
9.3
Good amenities but feedback on the refrigerator setup.
Value for Money
9.8
Overall perceived good value for the experience provided.
Food and Beverage
9.3
Breakfast delivery appreciated, but some confusion about costs.
Overall Experience
10
An overall high satisfaction level with the hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:14

Property Description

Modern Amenities and Services
This charming hotel in Quebec City offers a range of modern amenities including a business centre, fitness centre, and a 24-hour front desk. Guests can also enjoy the convenience of on-site laundry facilities and an on-site tour desk.

Comfortable Accommodation
Each room at Hôtel des Coutellier is equipped with a flat-screen cable TV, air conditioning, coffee machine, and minibar. Guests can expect a comfortable stay with all the necessary amenities provided.

Central Location
Ideally situated near the fortified walls of the Old City, this hotel places guests just moments away from popular attractions, historical sites, museums, and theatres. Explore the city with ease from this centrally located accommodation.

Book your stay at Hôtel des Coutellier for a memorable experience in Quebec City!

Important information:

Please note that for bookings more than 4 rooms , special cancellation policies will apply .Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for CAD 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CAD 17 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 614 reviews
Cleanliness: 8.8
Service: 10
Location: 9.8
Room Quality: 9.8
Amenities: 9.3
Value for Money: 9.8
Food and Beverage: 9.3
Overall Experience: 10
P
PIERRE • solo_traveller • fr
10
Parfait continuez comme cela :-))
Pros:

L’accueil du personnel, l’emplacement et la propreté.

Cons:

Rien

2026-05-20 • via Nuitee
S
Sarah • family_with_children • fr
9
2026-05-17 • via Nuitee
V
Véronique • solo_traveller • fr
7
Pros:

Centre ville , bien situé, parking payant juste en face

Cons:

Lits en 140 de longueur un peu réduite par la tête de lit.
Attention aux personnes de plus d’1m80 !
Le petit déjeuner porté dans un sac devant la chambre et peu copieux (1 croissant, 1 compote ,1 muffin)
La chambre encombrée par les bagages ne permettait pas de s’installer à table pour prendre le petit dejeuner

2026-05-16 • via Nuitee
Y
Yiching • extended_group • tw
8
Pros:

地理位置絕佳！前台服務友善

2026-05-15 • via Nuitee
J
Jean • solo_traveller • fr
9
2026-05-14 • via Nuitee
F
Fam. Zwolsman • couple • nl
10
Super !!!!
Pros:

Locatie was perfect, hotel uit naar rechts en de straat naar Old Quebec begint.
Kamer is heel mooi, ik zei tegen mijn vrouw "Dit is het mooiste hotel wat ik in heel Noord Amerika heb gezien"
Ontbijt op de kamer was heerlijk.
Douche/wc heel netjes.
Schoon!!!!
Parkeren aan de overkant, helemaal goed.

Cons:

Niks, hier kunnen andere hotels een voorbeeld aannemen

2026-05-09 • via Nuitee
M
Marina • couple • ca
10
2026-05-09 • via Nuitee
S
Sylvain • solo_traveller • ca
8
Pros:

Proximité de la gare et du vieux Québec

Cons:

Rénovation du restaurant occasionnant du bruit entre 7:00 et 21:00.

2026-05-07 • via Nuitee
G
Gehan • family_with_children • fr
8
Pros:

L.'emplacement

Cons:

L'hôtel en travaux nous as pas permis de profiter de l'hôtel

2026-05-06 • via Nuitee
C
Crystal • extended_group • ca
9
2026-05-05 • via Nuitee
M
Marieve • couple • ca
8
2026-05-05 • via Nuitee
C
Cheryl • couple • us
10
Great
Pros:

Close to cruise port. Very walkable to Quebec City tourist attractions.

Cons:

No complaints

2026-05-04 • via Nuitee
S
Sara • couple • fr
9
Cons:

El desayuno se toma en la habitación y no hay mucho espacio. Me pareció un poco incómodo.

2026-05-03 • via Nuitee
T
tetelle742 • solo_traveller • fr
10
2026-05-03 • via Nuitee
S
Spilo • solo_traveller • fr
6
Vraiment mitigés !
Pros:

Nous avons aimé l emplacement.

Cons:

Nous n avons pas aimé la literie, le fait de prendre le petit déjeuner dans notre chambre qui du coup ne propose pas un choix très diversifié, les travaux et le bruit du marteau piqueur a partir de 7h00 le matin juste sous notre chambre. Sans compter qu on s est fait visiter la voiture sur le parking pendant notre sejour et qu on nous a volé ! Et qu on a aussi pris une amende pour mauvais stationnement le temps du check in qui a duré 8 min au max! Le personnel a été a lnecoute et a fait un geste commercial mais cela laisse un goût amer !

2026-05-03 • via Nuitee
L
Laureen • couple • ca
10
2026-05-01 • via Nuitee
A
Andreas • family_with_children • ch
8
2026-05-01 • via Nuitee
S
Stéphanie • couple • ca
8
2026-04-30 • via Nuitee
D
Dominique • family_with_children • gp
8
Pros:

L'accueil du personnel, la chambre et surtout l'emplacement.

Cons:

le déjeuner du matin

2026-04-28 • via Nuitee
N
Nathalie • family_with_children • fr
10
2026-04-27 • via Nuitee