Hôtel des Coutellier

Hotels
9.6 (652 reviews)
253, rue St-Paul , Quebec City , ca

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Confusion about amenity charges

Categories

Cleanliness
8.8
Some complaints about cleanliness mentioned in reviews.
Service
10
Staff was consistently described as friendly and helpful.
Location
9.8
Proximity to city center and convenient access praised.
Room Quality
9.8
Rooms were noted as clean, beautiful, and well-equipped.
Amenities
9.3
Good amenities but feedback on the refrigerator setup.
Value for Money
9.8
Overall perceived good value for the experience provided.
Food and Beverage
9.3
Breakfast delivery appreciated, but some confusion about costs.
Overall Experience
10
An overall high satisfaction level with the hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:14

Property Description

Modern Amenities and Services
This charming hotel in Quebec City offers a range of modern amenities including a business centre, fitness centre, and a 24-hour front desk. Guests can also enjoy the convenience of on-site laundry facilities and an on-site tour desk.

Comfortable Accommodation
Each room at Hôtel des Coutellier is equipped with a flat-screen cable TV, air conditioning, coffee machine, and minibar. Guests can expect a comfortable stay with all the necessary amenities provided.

Central Location
Ideally situated near the fortified walls of the Old City, this hotel places guests just moments away from popular attractions, historical sites, museums, and theatres. Explore the city with ease from this centrally located accommodation.

Book your stay at Hôtel des Coutellier for a memorable experience in Quebec City!

Important information:

Please note that for bookings more than 4 rooms , special cancellation policies will apply .Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for CAD 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CAD 17 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 652 reviews
Cleanliness: 8.8
Service: 10
Location: 9.8
Room Quality: 9.8
Amenities: 9.3
Value for Money: 9.8
Food and Beverage: 9.3
Overall Experience: 10
M
Maria Eugenia family_with_children co
10
2026-07-04 via Nuitee
T
Tore solo_traveller no
9
2026-07-03 via Nuitee
M
mar_aeugenial824 Family
10
Beautiful Quebec city
Pros:

The hotel is located close to the main points of interest in Old Quebec. The room is beautiful, comfortable, and has everything you need and more.

2026-07-02 via Tripadvisor
K
K9891TSrobertb Family
4
Basic & poor. Not as advertised.
Pros:

This was advertised as a 5 star hotel. It is not even a 4 star hotel! Twin full beds where the feet of a 6ft man extend over the end. No service except to collect fees. No one on duty after 10 pm! The hotel was clean but it simply was a modest inn. False advertising comes to mind. Never again.

2026-06-30 via Tripadvisor
D
Dream288015 Family
10
Great location
Pros:

Location was perfect for my event as was the atmosphere. The room was clean and comfortable as was the hotel as a whole.

2026-06-30 via Tripadvisor
T
Tim couple ca
10
2026-06-30 via Nuitee
Y
yogalisa Couples Albuquerque, New Mexico
10
Great Find!!
Pros:

The location was perfect! Walkable to old town and train station, yet much quieter then staying in the center. Staff was welcoming, a delicious breakfast served at your door each morning and the bed was comfy. The robe they supplied was so phenomenal I went back after check out to buy one to bring home. We will be back!

2026-06-29 via Tripadvisor
M
Meander556471 Couples
10
Highly Recommend
Pros:

This is the best hotel ever! Friendly and engaging staff, perfect location for not having a car -1 block to the hop on hop off tour bus, bed and linens were amazing, robes and umbrellas in the room and the best part is the excellent breakfast brought to your door every morning! This is a genius idea that fosters relaxing and slowing down. Espresso machine in the room but also regular coffee in the lobby. Jean Sebastian and Justin made us feel at home and greeted us by name every time we came thru the lobby. Overall 10/10 Kudos to you and your team Jean Sebastian!!!
The Famous Mrs Coye😉

2026-06-27 via Tripadvisor
J
johnrL7341YN Friends getaway
10
Quiet, centrally located hotel with helpful staff
Pros:

We stayed here 3 nights at the end of a bike tour. Jean Sebastien at the front desk was helpful, friendly and efficient getting our bikes put away and answering our questions. The hotel is close to the Quebec port and a few blocks from Rue St Jean, one of the main tourist areas with restaurants and shops. We will stay here again on our next trip

2026-06-25 via Tripadvisor
D
dragonchica Family San Jose, California
10
A great stay!
Pros:

We are a family of 4 (2 adults, 2 teens). This was our first time in Quebec. Hotel des Coutellier was a great choice for our family. It was within walking distance from the train station and not too far from the airport. It's located just right outside the walls so it's less crowded but still close enough to get to the Old Town. The farthest we walked was to the Citadel and that was about 30 min. There's a gas station across the street that had basic items one might need. The hotel itself seems small but the rooms were spacious. The room was modern looking, clean, and looked updated. There was plenty of storage for our clothes. The full-size beds were comfortable. The bathroom, while small was still a good size. They provided L'Occitane products and the bath towels were nice and soft. They have a Nespresso in the room for use. Every morning our continental breakfast was delivered by lunch bags hung on a hook outside our room. It consisted of two pastries (always croissants and another type of pastry), butter/jam, juice, and another item such as yogurt or applesauce. Every staff person we encountered have been welcoming and friendly. If we ever make it back to Quebec I would definitely stay here again!

2026-06-25 via Tripadvisor
I
Inspire06759157041 Couples
10
Charming hotel
Pros:

A charming, picturesque hotel in a prime location

2026-06-20 via Tripadvisor
J
jaimegM8406VP Friends getaway
6
Pricey for what you get
Pros:

This hotel is located in a great spot right near the old city and the Gare de Palais Bus/train station (6 min walk). The room was clean and spacious. They have a cute breakfast bag packed outside your door when you wake up. And the staff we very helpful and nice.

Unfortunately the TV in my room was broken and so ce we retuylate after dinner no one was at the front desk to help. Also the water pressure in the shower is very light. And I wish they would have offey2 bottles of water for free vs 1 free and 1 to buy. It would be nice to have to go cups for the coffee in the room too.

Overall, it was ok but pricey for what you get.

2026-06-20 via Tripadvisor
C
Christine couple gb
9
Pros:

The room- very comfortable. Breakfast very tasty

2026-06-20 via Nuitee
A
ana solo_traveller es
7
2026-06-19 via Nuitee
J
Jeongyeon couple ca
10
2026-06-17 via Nuitee
S
slocal Couples Cayucos, San Luis Obispo County, California
10
Excellent small hotel choice
Pros:

This small hotel offers a premium experience, just outside the old town. The rooms have been updated and are larger than most. As it is a very old building, so it’s not surprising that the floor is a bit irregular. The clean quiet rooms offer all the amenities, except for a kettle, that’s available from the front desk. There is a coffee machine in the room. The bed is unusually comfortable. The small bathroom has a tub. Breakfast is delivered to your door daily, and consists of orange juice, croissants, rolls and cheese or yogurt. Tea and fruit are available at the front desk all day. The hotel is near several Michelin restaurants and a Esso fast stop.

2026-06-16 via Tripadvisor
P
P6793ENmarciam Couples
10
A lovely place to stay.
Pros:

We stayed three nights and only have good things to say. The hotel was quiet and the beds were very comfortable. The bedding and soaps were lovely. We enjoyed breakfast in our room and loved the complimentary apples and beverages in the lobby.

2026-06-16 via Tripadvisor
A
Autumn couple us
10
Beautiful property in a perfect location
Pros:

The property was beautiful, and the bed was very comfortable. The continental breakfast was delicious! The location is perfect for sightseeing and the staff was kind and helpful.

2026-06-16 via Nuitee
A
Autumn698 Couples Jacksonville, Illinois
10
Beautiful hotel, and a great location
Pros:

Location was perfect for sightseeing. Staff was very friendly and helpful. The room was beautiful and the breakfast was delicious! We would definitely return to this property.

2026-06-15 via Tripadvisor
P
Patrick solo_traveller ca
10
2026-06-15 via Nuitee