Hôtel des Coutellier

Hotels
9.6 (623 reviews)
253, rue St-Paul , Quebec City , ca

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Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Confusion about amenity charges

Categories

Cleanliness
8.8
Some complaints about cleanliness mentioned in reviews.
Service
10
Staff was consistently described as friendly and helpful.
Location
9.8
Proximity to city center and convenient access praised.
Room Quality
9.8
Rooms were noted as clean, beautiful, and well-equipped.
Amenities
9.3
Good amenities but feedback on the refrigerator setup.
Value for Money
9.8
Overall perceived good value for the experience provided.
Food and Beverage
9.3
Breakfast delivery appreciated, but some confusion about costs.
Overall Experience
10
An overall high satisfaction level with the hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:14

Property Description

Modern Amenities and Services
This charming hotel in Quebec City offers a range of modern amenities including a business centre, fitness centre, and a 24-hour front desk. Guests can also enjoy the convenience of on-site laundry facilities and an on-site tour desk.

Comfortable Accommodation
Each room at Hôtel des Coutellier is equipped with a flat-screen cable TV, air conditioning, coffee machine, and minibar. Guests can expect a comfortable stay with all the necessary amenities provided.

Central Location
Ideally situated near the fortified walls of the Old City, this hotel places guests just moments away from popular attractions, historical sites, museums, and theatres. Explore the city with ease from this centrally located accommodation.

Book your stay at Hôtel des Coutellier for a memorable experience in Quebec City!

Important information:

Please note that for bookings more than 4 rooms , special cancellation policies will apply .Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for CAD 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CAD 17 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 623 reviews
Cleanliness: 8.8
Service: 10
Location: 9.8
Room Quality: 9.8
Amenities: 9.3
Value for Money: 9.8
Food and Beverage: 9.3
Overall Experience: 10
E
EUGENIO • couple • cl
8
2026-06-13 • via Nuitee
N
Nathalie • couple • fr
10
2026-06-12 • via Nuitee
C
Christian • solo_traveller • ch
9
2026-06-12 • via Nuitee
W
wayne • couple • ae
8
Pros:

Very close to the old town and to the train station.

Cons:

Just a small thing…..The bed in the room had a gap between the top of the mattress and the headboard. Our pillows needed to be placed in there to fill the gap.

2026-06-11 • via Nuitee
G
Gisele • couple • ca
9
Agréable,hôtel très bien situé
Pros:

Accueil à la réception très chaleureux et professionnel.
Lit extrêmement confortable avec belle literie

Cons:

Le petit déjeuner où il n’y a pas de protéine;j’aurais aimé un morceau de fromage et un yogourt

2026-06-09 • via Nuitee
J
Jean-Antoine • couple • fr
8
2026-06-03 • via Nuitee
R
Regina • family_with_children • us
7
Enjoyed our visit to Quebec. Not sure I would recommend this hotel. It was pleasant but not special
Pros:

Good location, nice breakfast, no lobby to speak of. Hotel was good but not great. Staff was pleasant

Cons:

No lobby, odd room with column posts. Very dim lighting. Our shades were problematic to operate.

2026-06-01 • via Nuitee
E
Eméry • solo_traveller • fr
8
2026-06-01 • via Nuitee
K
Karin • couple • us
10
2026-05-30 • via Nuitee
J
Julie • solo_traveller • gb
10
Great stay
Pros:

Friendly staff, clean and comfortable room. While we were there the restaurant was being refurbished so we really appreciated the breakfast bags every morning! Great location close to the railway station and a walk up the hill to the old city.

2026-05-29 • via Nuitee
L
Luiz Claudio • solo_traveller • br
9
Conforto e localização na cidade de Quebéc
Pros:

Quarto muito confortável. Tem elevador. Localização excelente na cidade baixa, na ponta da animada Rue Saint-Paul, a cerca de 5 min a pé da estação ferroviária/rodoviária, de um ótimo supermercado e de uma boitique de vinhos.

Cons:

Tivemos um pequeno contratempo com o ar condicionado (não respondia ao controle no quarto, e a recepção também não conseguiu ajustar via sistema). Provavelmente, um problema temporário de manutenção, que deve ser resolvido. Se não fosse esse pequeno problema, a nota de avaliação seria 10!

2026-05-25 • via Nuitee
S
Sophie • solo_traveller • ch
8
Séjour très agréable dans une belle chambre un peu bruyante.
Pros:

Très belle chambre. Lit vraiment confortable. Linge doux et agréable. Propreté. Beaucoup de services. Mini bar. Emplacement idéal.

Cons:

Les bruits constants de la tuyauterie, de la ventilation et des voisins. Peu de lumière.

2026-05-25 • via Nuitee
L
Lan Ting • family_with_children • tw
8
位置離舊城區及港區不遠，方便性好，停車費一晚18元加稅，所以我們停在附近停車場一天11元超划算。意外的是沒有餐廳，早餐是餐盒式，包括麵包優酪柳橙汁，送到房間。房間有咖啡機使用方便，一樓櫃檯旁有冷熱水。房間不大但是浴室大且有大浴缸，整體不錯，
2026-05-24 • via Nuitee
D
Dominique • couple • fr
8
2026-05-24 • via Nuitee
P
PIERRE • solo_traveller • fr
10
Parfait continuez comme cela :-))
Pros:

L’accueil du personnel, l’emplacement et la propreté.

Cons:

Rien

2026-05-20 • via Nuitee
S
Sarah • family_with_children • fr
9
2026-05-17 • via Nuitee
V
Véronique • solo_traveller • fr
7
Pros:

Centre ville , bien situé, parking payant juste en face

Cons:

Lits en 140 de longueur un peu réduite par la tête de lit.
Attention aux personnes de plus d’1m80 !
Le petit déjeuner porté dans un sac devant la chambre et peu copieux (1 croissant, 1 compote ,1 muffin)
La chambre encombrée par les bagages ne permettait pas de s’installer à table pour prendre le petit dejeuner

2026-05-16 • via Nuitee
Y
Yiching • extended_group • tw
8
Pros:

地理位置絕佳！前台服務友善

2026-05-15 • via Nuitee
J
Jean • solo_traveller • fr
9
2026-05-14 • via Nuitee
F
Fam. Zwolsman • couple • nl
10
Super !!!!
Pros:

Locatie was perfect, hotel uit naar rechts en de straat naar Old Quebec begint.
Kamer is heel mooi, ik zei tegen mijn vrouw "Dit is het mooiste hotel wat ik in heel Noord Amerika heb gezien"
Ontbijt op de kamer was heerlijk.
Douche/wc heel netjes.
Schoon!!!!
Parkeren aan de overkant, helemaal goed.

Cons:

Niks, hier kunnen andere hotels een voorbeeld aannemen

2026-05-09 • via Nuitee