Hôtel des Coutellier

Hotels
9.6 (686 reviews)
253, rue St-Paul , Quebec City , ca

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Confusion about amenity charges

Categories

Cleanliness
8.8
Some complaints about cleanliness mentioned in reviews.
Service
10
Staff was consistently described as friendly and helpful.
Location
9.8
Proximity to city center and convenient access praised.
Room Quality
9.8
Rooms were noted as clean, beautiful, and well-equipped.
Amenities
9.3
Good amenities but feedback on the refrigerator setup.
Value for Money
9.8
Overall perceived good value for the experience provided.
Food and Beverage
9.3
Breakfast delivery appreciated, but some confusion about costs.
Overall Experience
10
An overall high satisfaction level with the hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:14

Property Description

Modern Amenities and Services
This charming hotel in Quebec City offers a range of modern amenities including a business centre, fitness centre, and a 24-hour front desk. Guests can also enjoy the convenience of on-site laundry facilities and an on-site tour desk.

Comfortable Accommodation
Each room at Hôtel des Coutellier is equipped with a flat-screen cable TV, air conditioning, coffee machine, and minibar. Guests can expect a comfortable stay with all the necessary amenities provided.

Central Location
Ideally situated near the fortified walls of the Old City, this hotel places guests just moments away from popular attractions, historical sites, museums, and theatres. Explore the city with ease from this centrally located accommodation.

Book your stay at Hôtel des Coutellier for a memorable experience in Quebec City!

Important information:

Please note that for bookings more than 4 rooms , special cancellation policies will apply .Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Location

Guest Reviews

9.6
Based on 686 reviews
Cleanliness: 8.8
Service: 10
Location: 9.8
Room Quality: 9.8
Amenities: 9.3
Value for Money: 9.8
Food and Beverage: 9.3
Overall Experience: 10
H
Helene family_with_children fr
5
Déçue du rapport qualité /prix
Pros:

L’emplacement est très bien.

Cons:

L’accueil du personnel reste à désirer.

2026-08-10 via Nuitee
L
Ludivine family_with_children fr
9
Pros:

Hotel sympathique à 10-15 mn à pieds des lieux d'intérêt. Petit-déjeuner en chambre agréable mais surtout un accueil chaleureux et aimable du personnel et surtout de Jean-Sébastien qui a pris le temps de nous donner plein d'indications pour la suite de notre voyage.

2026-08-09 via Nuitee
8
871joannac Family
8
Lovely small hotel
Pros:

Lovely management of this small hotel well situated in downtown Quebec City. Very friendly people, . Good bike rental nearby. Bike path is right there. 10 minute walk from train station. Croissants and coffee for breakfast and other restaurants nearby.

2026-08-06 via Tripadvisor
J
Jan solo_traveller au
10
2026-08-06 via Nuitee
E
Esther couple es
8
Desayuno diferente pero muy correcto
Pros:

Localización y limpieza

Cons:

La manera de ofrecer el desayuno (en una bolsa isotérmica a las 7:00am en la puerta de la habitación), me esperaba buffet pero al final desayunamos bien.

2026-08-06 via Nuitee
C
Christine solo_traveller fr
10
Pros:

Bon emplacement en bas du vieux quebec et très bel hôtel

2026-08-04 via Nuitee
T
Tinap178 Couples Adelaide, Greater Adelaide, South Australia
10
A little gem in Quebec that excels!
Pros:

A gem in Quebec! I read a lot of reviews before booking and this quaint hotel, just on the outskirts of the old town excelled my expectations.
5 min walk from the railway station, 5 mins to "all the action" (so a bit quieter), comfy king bed, refreshing lemon slushie at reception (great after a long day walking!), friendly helpful staff, and the continental breakfast left in its own insulated bag outside the room at 7am . We stayed 3 nights so also got free bus tickets to use.
Just proves you dont need to be 5 star hotel to offer 5 star service.
Thsnk you so much for making our stay in Quebec memorable!

2026-07-29 via Tripadvisor
Z
Z8265UAgaryp Solo travel Gold Coast, Queensland
8
Comfortable
Pros:

A comfortable hotel very close to the Old Town. Nice staff

2026-07-28 via Tripadvisor
9
953lynetteb Family
10
Fabulous stay in a fabulous place
Pros:

Fabulous hotel, great, helpful staff, wonderful location. Love Quebec City.

2026-07-25 via Tripadvisor
O
O8508OYkarenc Couples
10
Perfect couples getaway
Pros:

Lovely couples getaway! Our second time staying at this lovely hotel. Will definitely be back!

2026-07-24 via Tripadvisor
F
fabrice family_with_children fr
7
Petit déjeuner dans la chambre pas terrible par rapport au prix de la prestation
2026-07-22 via Nuitee
T
thomaskZ9569ZM Couples
10
Anniversary Trip
Pros:

Our first visit to Quebec and Hotel de Coutellier helped make it an amazing experience. The staff was professional, friendly, and welcoming. The room was beautiful and clean with exceptional amenities, including a wonderful daily breakfast delivered to our door. Thank you for a truly memorable stay!

2026-07-21 via Tripadvisor
C
Christian couple ca
9
2026-07-21 via Nuitee
K
Karen family_with_children ca
10
Lovely stay and would love to return!
Pros:

Excellent, friendly staff. Room was clean and comfortable. Loved the “ delivered to the room” breakfast- an exceptional touch. Perfect location. Would definitely go back!

Cons:

It is expensive.

2026-07-20 via Nuitee
M
Marta Paulina solo_traveller pl
10
2026-07-20 via Nuitee
L
Louis couple us
10
Pros:

Wonderful location clean and quiet brief walk to the lower city of old Quebec

2026-07-19 via Nuitee
P
Pascal couple ca
10
2026-07-18 via Nuitee
A
Agnieszka family_with_children pl
10
Niezapomniany
Pros:

Klimat, wystrój pokoju, lokalizacja, sąsiedztwo restauracji

Cons:

Nie ma czegoś takiego; jedyna rzecz inna od standardu to śniadanie dostarczone co rano do pokoju co nie każdemu może się podobać

2026-07-16 via Nuitee
C
christine couple gb
10
2026-07-14 via Nuitee
N
N3528AHesthers Family
10
Perfect location and great service
Pros:

THe hotel is a 5 minute walk from the train station. With shops and restaurants close by - it is an easy flat walk to the funicular. The front desk staff is very attentive and helpful. The continental breakfast arrives at your room every morning. There is also a gym. We thoroughly enjoyed our stay and would highly recommend the Hotel des Coutellier to anyone - it made the perfect base camp to explore the city.

2026-07-12 via Tripadvisor