The Tower Hotel, by Thistle

Hotels
8 (20000 reviews)
St Katherines' Way , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Nice location
Friendly staff
Clean and comfortable rooms
Cons:
Needs modernisation
Some maintenance issues reported

Categories

Cleanliness
7.5
The hotel was lovely and clean, though some reviews mentioned issues with room maintenance.
Service
9
Staff were pleasant and helpful, enhancing the overall experience.
Location
9
Position of the hotel was excellent with stunning views of the Tower Bridge.
Room Quality
7
Rooms were clean but some guests noted they were dated and needed updates.
Amenities
7
Amenities were satisfactory but there were mentions of missing essentials like a fridge.
Value for Money
8
Generally considered good value, though some felt breakfast was overpriced.
Food and Beverage
8.5
Breakfast received praise for quality, but was noted as expensive.
Overall Experience
8
Guests enjoyed their stay overall, appreciating the special celebration.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:53

Property Description

Prime Location

Nestled between the River Thames and St Katherine’s Dock, and next to Tower Bridge, The Tower Hotel, London offers the perfect base for exploring the city.

Luxurious Amenities

Each room at The Tower boasts a flat-screen TV, Freeview channels, and a work desk, ensuring a comfortable stay for every guest.

Dining with a View

Indulge in modern fusion cuisine at the on-site restaurant while enjoying breathtaking views of the iconic Tower Bridge and the Shard skyscraper.

Book your stay at The Tower Hotel, London, and experience luxury and convenience in the heart of the city.

Important information:

For advance purchase rates the card you booked with must be presented on arrival, along with a photo ID.

Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises

Plesae note that If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.

Please note the name on the card used to secure the reservation must match the name of the guest.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 2 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 29 per day.

Location

Property Video

Guest Reviews

8
Based on 20000 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 7
Amenities: 7
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
M
Mary • couple • gb
9
Would go back
Pros:

It was very relaxing great location, would recommend

Cons:

Our room looked tired mould on bathroom ceiling mirror had the edging stripped off

2026-06-13 • via Nuitee
T
Tamara • couple • us
10
Beautiful views, friendly staff.
Pros:

The view of the bridge and little food truck walkway by the river is great.

2026-06-13 • via Nuitee
T
Tushar • couple • bd
1
2026-06-13 • via Nuitee
A
Andrew • solo_traveller • gb
5
2026-06-13 • via Nuitee
Y
Yvonne • solo_traveller • at
8
2026-06-13 • via Nuitee
M
Michaela • family_with_children • gb
5
Second stay and it did not live up to our first time!
Pros:

The location was great!

Cons:

The building works were underrated in the description, when we arrived they were so loud and went from 0800-1700 Monday - Friday. The air conditioning also couldn’t handle a heat wave!! We moved rooms a number of times due to this.

2026-06-13 • via Nuitee
A
Abbey • couple • gb
8
2026-06-13 • via Nuitee
I
ian • couple • gb
8
Fantastic location
Pros:

Great location on the banks of the Thames with Tower Bridge framing the scene.

2026-06-13 • via Nuitee
J
Joseph • couple • us
9
Pros:

The location was fabulous

Cons:

Rooms were small

2026-06-13 • via Nuitee
T
Tracey • couple • gb
10
Comfortable Hotel next to Tower Bridge
Pros:

Rooms clean and comfortable. Check in was very easy and automated. Bar area was lovely and great view of Tower Bridge.staff very friendly and helpful. I would stay again.

Cons:

Would have preferred room with just walk in shower rather than shower over bath but that’s just my personal preference.

2026-06-13 • via Nuitee
A
Andreas • solo_traveller • at
10
2026-06-13 • via Nuitee
L
Linda • solo_traveller • gb
8
Pros:

Hotel in great location staff very pleasant and helpful breakfast very good

Cons:

Few cleaning issues let reception know when leaving

2026-06-13 • via Nuitee
M
Maximillian • solo_traveller • jp
5
Good For Location But...
Pros:

The location of the hotel is excellent. Hop on hop off bus is only about 19 minutes away as well as the nearest underground station being close by as well.

Cons:

The facilities themseleves were not that great. Are room as expensive as it was did not have a refrigerator and the bath area was pretty filthy and hard for my family to use and feel clean. I did let hotel staff know the first day but nothing was done

2026-06-12 • via Nuitee
C
Colin • couple • au
8
Great location
Pros:

Location was great with a view of the Tower Bridge
Comfortable bed
Didn’t eat there but plenty of pubs nearby to choose from

Cons:

Some need of a refurbishing some cupboards had loose doors

2026-06-12 • via Nuitee
F
fiona • solo_traveller • gb
9
Pros:

The location

Cons:

Rooms and bathrooms need up dating for the price paid

2026-06-12 • via Nuitee
S
Samantha • solo_traveller • gb
9
Stunning view
Pros:

Location. Location. Location.
This hotel couldn't have been in a more perfect spot for the best view of the Tower Bridge. We selected a Bridge view specifically so may have paid slightly more than if we had a room round the back, but boy it was worth it.
The rooms themselves are slightly dated but the beds & pillows were super comfy. The room was quiet, airy & had good facilities. The tv could have been better if it were a smart tv as we were forced to watch terrestrial tv but we didn't spend a lot of time in the room so it wasn't too much of a big deal.
Easy check in & check out as there were multiple self check in machines in the lobby. It did lack human interaction though so may not suit everyone.
I would definitely stay here again.

2026-06-12 • via Nuitee
S
Susan Penfold • couple • gb
10
Pros:

The whole experience

Cons:

Birthday cake was in the room with wine. Absolutely beautiful. Above and beyond

2026-06-12 • via Nuitee
C
Chris • solo_traveller • gb
7
2026-06-12 • via Nuitee
P
Pauline • solo_traveller • gb
1
Definitely not 4 star
Pros:

The only good thing was the view of the tower bridge which you pay extra for

Cons:

This hotel is advertised as a 4-star property, but the reality is a 1-star. The room was dirty, freezing, and neglected.

The room was incredibly dusty, the desk lamp was filthy, the carpets were uncleaned, and there were marks on the walls. There was no central heating; the provided portable radiator was broken, missing a wheel, and had a faulty temperature gauge.

Maintenance was terrible: the bathroom had chipped surfaces, no toilet brush, a broken ceiling light, and cheap, poorly painted wardrobe doors. There was also a severe lack of electrical sockets, and by 3:30 PM, the room still had not been serviced. Avoid this place.

2026-06-12 • via Nuitee
A
Anastasiia • couple • gb
10
Враження чудові, неймовірний вид з вікна, зручна постіль, добре працює душ.
Pros:

Сподобався вид на міст.

Cons:

Відсутність холодильника.

2026-06-12 • via Nuitee