The Tower Hotel, by Thistle

Hotels
8 (20000 reviews)
St Katherines' Way , London , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Nice location
Friendly staff
Clean and comfortable rooms
Cons:
Needs modernisation
Some maintenance issues reported

Categories

Cleanliness
7.5
The hotel was lovely and clean, though some reviews mentioned issues with room maintenance.
Service
9
Staff were pleasant and helpful, enhancing the overall experience.
Location
9
Position of the hotel was excellent with stunning views of the Tower Bridge.
Room Quality
7
Rooms were clean but some guests noted they were dated and needed updates.
Amenities
7
Amenities were satisfactory but there were mentions of missing essentials like a fridge.
Value for Money
8
Generally considered good value, though some felt breakfast was overpriced.
Food and Beverage
8.5
Breakfast received praise for quality, but was noted as expensive.
Overall Experience
8
Guests enjoyed their stay overall, appreciating the special celebration.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:53

Property Description

Prime Location

Nestled between the River Thames and St Katherine’s Dock, and next to Tower Bridge, The Tower Hotel, London offers the perfect base for exploring the city.

Luxurious Amenities

Each room at The Tower boasts a flat-screen TV, Freeview channels, and a work desk, ensuring a comfortable stay for every guest.

Dining with a View

Indulge in modern fusion cuisine at the on-site restaurant while enjoying breathtaking views of the iconic Tower Bridge and the Shard skyscraper.

Book your stay at The Tower Hotel, London, and experience luxury and convenience in the heart of the city.

Important information:

For advance purchase rates the card you booked with must be presented on arrival, along with a photo ID.

Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises

Plesae note that If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.

Please note the name on the card used to secure the reservation must match the name of the guest.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 2 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 29 per day.

Location

Property Video

Guest Reviews

8
Based on 20000 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 7
Amenities: 7
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
A
Alfio couple it
7
Vale la pena solo per la posizione della camera con vista sul ponte (a pagamento).
Pros:

Tutti i voti positivi riguardano la vista sul TowerBridge (a pagamento) e in minima parte alla colazione e a uno dei resposabili.

Cons:

ASSURDO mettersi a lavorare nella stanza sopra con il martello elettrico, trapani a tardo pomeriggio; la gente rientra dai giri per rilassarsi qualche ora per poi riuscire la sera e loro fanno un baccano assurdo finchè non li chiami e li fanno smettere per riprendere il mattino della partenza alle 9!!!!
La doccia vascata con lo scarico parzialmente intasato che usandola l'acqua arrivava alle caviglie con fughe nere alle mattonelle e una tendina del Brico. Lamentandoci han mandato un inserviente che ha migliorato leggermente ma assolutamente non risolto nulla. E tutto questo sul conto non ha influito perchè sconti zero!

2026-05-30 via Nuitee
H
Harnam couple gb
10
Overall wonderful experience. Staff lovely and would stay again just for the view
Pros:

The view

Cons:

No room service at night / no one answered the phones

2026-05-30 via Nuitee
T
Thalie444 solo_traveller be
9
2026-05-30 via Nuitee
K
Kerstin family_with_children gb
8
Pros:

Convenient and central

2026-05-30 via Nuitee
J
Jacqui solo_traveller gb
1
Pros:

The concierge was very helpful.

Cons:

On our honeymoon, hotel was being remodelled. Power tools also digging up the road under our window. Manager couldn't/ wouldn't move us. Offered a sister hotel in marble arch, nowhere near the tower!! We came home without staying. Very disappointed.

2026-05-30 via Nuitee
J
Jacqueline couple gb
8
Central hotel, friendly staff, sound proof rooms. Great views.
Pros:

Friendly staff
Stunning bedroom view of Tower Bridge
Central

Cons:

Shower was broken on arrival. Requested it to be fixed and it did get fixed.
Toilet flush didn’t always work. Low pressure.
Very very hot room, a fan was provided.

2026-05-30 via Nuitee
P
Patrick couple gb
2
Worst hotel I have experienced .
Pros:

Location

Cons:

No A/cin room , and room temp never went below 28 c
Room is shabby and tired , the bathroom is a disgrace .
The reception area is a building site , so noisy one cannot talk clearly with staff ( this should be informed to customer when booking)

2026-05-30 via Nuitee
M
mark couple gb
8
Very good central hotel, warm welcome
Pros:

The location was excellent, staff very helpful

Cons:

Air conditioning didn’t work, had to be moved rooms,

2026-05-30 via Nuitee
N
Noel couple ch
8
Pros:

Frühstücke und die Lage.

Cons:

Personal war teilweise überfordert.

2026-05-30 via Nuitee
N
Nicky solo_traveller gb
9
Amazed
Pros:

Massive hotel. Wonderful view of tower bridge. Few problems. Like construction we were not informed about. However we were out all day so missed 90% of the noise. Very hot in room. No AC. fan was ok. Friendly professional staff. Powerful shower and a deep bath and of course the views. Lovely. Will return

Cons:

Hot bedroom. Too busy in breakfast

2026-05-30 via Nuitee
R
Rachel solo_traveller gb
5
Average. Costly for what we got.
Pros:

The location is great.

Cons:

Renovations that we were not told about.
Room is seriously dated.
Bathroom was just about ok. Mouldy grout and sealant around the bath/shower and cracked floor tiles in bathroom.
Could barely get round both sides of the bed.

2026-05-30 via Nuitee
B
Bernal Cortes couple es
5
Pros:

Ubicación

Cons:

Limpieza

2026-05-30 via Nuitee
J
Julie solo_traveller gb
7
2026-05-30 via Nuitee
P
Petra couple nl
7
Goede locatie, heerlijk ontbijt, kamers niet zo,
Pros:

De locatie, het ontbijt

Cons:

Geen airco

2026-05-30 via Nuitee
T
Tim Rielly couple au
10
Pros:

Absolute perfect location. Overlooked tower bridge. Superb. Good food. comfy rooomy room

Cons:

nothing

2026-05-30 via Nuitee
M
Marylou family_with_children au
4
The room was a sauna
Pros:

The view was amazing, but the room felt like a sauna because the air conditioning did not work. At 1:00 AM, it was 27 degrees inside, and I had to beg for a fan and ice to keep my two young children safe from overheating. Front desk staff unhelpfully told us to just close the curtains, completely ruining the view we paid for. For a luxury hotel, this is unacceptable. They need to invest in clear window tinting to block the heat without blocking the view.

Cons:

The constant heat in the room with no relief

2026-05-30 via Nuitee
N
Neil couple gb
8
2026-05-30 via Nuitee
C
Cilona solo_traveller it
7
2026-05-30 via Nuitee
W
Warda solo_traveller fr
10
2026-05-30 via Nuitee
T
Thomaz couple br
10
2026-05-30 via Nuitee