Complejo BLUESEA Puerto Resort compuesto por Hotel Canarife y Bonanza Palace

Hotels
7.6 (3133 reviews)
Aceviño, 8 , Puerto de la Cruz , ES

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Renovated rooms and new in-room appliances
Comfortable beds
Excellent/helpful staff (many reviews)
Very good location with nearby restaurants
Varied breakfast
Cons:
Repetitive buffet / limited variety
No kettle/tea/coffee in rooms and services shutting down at 23:00
Extra charges (safe, parking, drinks with half-board)
Noisy pool/late-night events and restricted pool hours
At least one report of rude staff and poor handling of a disabled guest

Categories

Cleanliness
8.5
Rooms described as very clean in multiple reviews; towels changed on request and no widespread cleanliness complaints.
Service
6.5
Mixed reports: several guests praise staff as excellent and helpful, but there is a severe complaint about rude, unsympathetic treatment of a guest with a disabled child.
Location
9
Repeatedly praised as very well located with many nearby restaurants and good surroundings.
Room Quality
8.8
Multiple mentions of renovated rooms, new appliances (fridge), terraces, very comfortable beds and spacious rooms; a few notes about small bathrooms.
Amenities
6.3
Several negatives: no in-room kettle/tea/coffee, strict shutdown of services at 23:00, limited pool hours, AC issue reported, charges for safe and parking, and worn/limited pool/hamaca area.
Value for Money
6
Concerns about extra charges (safe, parking, drinks with half-board) and guests feeling the buffet variety/quality is not commensurate with price.
Food and Beverage
6.8
Breakfast is described as varied by some, but the buffet is frequently called repetitive with limited variety and the dining area can be very noisy during themed evenings.
Overall Experience
8.9
Generally positive stays reported (clean, comfortable rooms, good location, friendly staff) but offset by noteworthy negative incidents for some guests (poor handling of disabled guest, service limits, noise). Overall more guests report a good experience than a bad one.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 21:11

Property Description

Outdoor Swimming Pools and On-Site Activities
Experience luxury at our resort with not one, but two buildings, offering outdoor swimming pools and a range of activities like tennis and basketball. Children will be entertained while you relax with sea or mountain views.

Relaxing Spa and Beauty Treatments
Indulge in ultimate relaxation at our spa with a sauna, spa bath, and a variety of massage treatments available. Pamper yourself with beauty treatments and unwind in a tranquil atmosphere.

Deluxe Rooms and International Dining
Stay in our air-conditioned rooms with scenic views, satellite TV, and a mini bar for your comfort. Start your day with an international buffet breakfast and end it with a delicious dinner. Don't forget to visit our snack bar and poolside bar for a delightful experience.

Book your stay at Blue Sea Hotel Puerto Resort now for a memorable vacation!

Important information:

- When booking more than 5 rooms, different policies and additional supplements may apply.

-Some services require a security deposit, which must be paid exclusively in cash and in the local currency.

-Half-board includes breakfast and dinner. It is not possible to substitute dinner for lunch. Only water is included with dinner under the half-board arrangement. Any other drinks will incur an additional charge.

-We have a private car park available for a fee, subject to availability. Bookings are handled exclusively at reception, once you have checked in.

-You must include all guests who will be staying in the room in your booking, including babies under 3 years of age who will be sleeping in a cot. All of them are considered guests and must be specified at the time of booking.

-Room allocation is subject to availability. We cannot guarantee adjoining rooms, specific room numbers or locations on particular floors.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Location

Guest Reviews

7.6
Based on 3133 reviews
Cleanliness: 8.5
Service: 6.5
Location: 9
Room Quality: 8.8
Amenities: 6.3
Value for Money: 6
Food and Beverage: 6.8
Overall Experience: 8.9
L
Lizandra • solo_traveller • es
10
Pros:

Todo genial

2026-10-31 • via Nuitee
M
Marius • family_with_children • gb
10
Pros:

Totul a fost super

2026-10-29 • via Nuitee
V
Violeta • solo_traveller • fr
9
2026-10-28 • via Nuitee
F
Fernández Gallego • couple • es
10
2026-10-27 • via Nuitee
C
Ciobanu • family_with_children • es
9
Pros:

El personal es lo mas valioso que tiene el hotel...

Cons:

Tuvimos problemas con el aire acondicionado

2026-10-26 • via Nuitee
S
Sastre • couple • es
9
Fueron unas vacaciones perfectas
Pros:

En general todo

2026-10-26 • via Nuitee
N
Nicolas • family_with_children • fr
7
tres bien malgré les quelques soucis.
Pros:

fuite d'eau dans la chambre puis changement de chambre est de nouveau un problème de fuite au niveau des wc mais le personnel a été réactif et disponible.

Cons:

le fait de faire payer les boissons au diner...

2026-10-25 • via Nuitee
V
Vicente • couple • es
9
2026-10-24 • via Nuitee
R
Román • couple • dk
8
2026-10-20 • via Nuitee
V
Vicente • family_with_children • es
8
2026-10-20 • via Nuitee
S
SUSANA • family_with_children • es
8
Confort , tranquilidad
Pros:

El desayuno muy correcto el bufet
La ubicación era lo que buscamos ni cerca ni lejos del centro

2026-10-20 • via Nuitee
A
Aragón • couple • es
4
2026-10-19 • via Nuitee
M
Martin • solo_traveller • es
5
Pros:

El personal del restaurante.

Cons:

El personal del bar de la piscina.

2026-10-19 • via Nuitee
O
oscar • family_with_children • es
7
2026-10-19 • via Nuitee
S
Sandra280992 • solo_traveller • es
9
Muy bien
Pros:

El personal era muy amable.

Cons:

No gustar nada. Si que hay cosas que se pueden mejorar, por ejemplo el baño de la habitación más accesible.

2026-10-18 • via Nuitee
A
Alvaro • family_with_children • es
10
2026-10-18 • via Nuitee
R
Rugama • solo_traveller • es
10
Pros:

La atención y amabilidad
Las habitaciones muy cómodas

Cons:

Todo estuvo bien

2026-10-17 • via Nuitee
J
José Manuel • family_with_children • es
8
Pros:

El hotel tieneuy buenas instalaciones

Cons:

Está muy lejos de la zona del paseo maritimo

2026-10-17 • via Nuitee
S
Sagouspe • family_with_children • fr
5
Attenttion etablissement avec animation le soir
Pros:

L emplacement l accueil le confort au top

Cons:

Si vous voulez des soirée calmes à a fuire !!!!
Il y a une soirée a thème tous les soirs.
Impossible de fermer l œil avant 23h 30

2026-10-16 • via Nuitee
A
Agustin Daniel • couple • es
4
2026-10-16 • via Nuitee