Hotel Caserio

Hotels
8.7 (1803 reviews)
Avenida Italia, 8 , Playa del Ingles , es

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Children allowed

Facilities

Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly and polite staff
Good location
Nice amenities
Cons:
Cleanliness issues
Food quality needs improvement

Categories

Cleanliness
7.95
Several reviews mentioned issues with bathroom cleanliness and maintenance.
Service
9.45
Most reviews highlight friendly and polite staff, although some issues with requests were noted.
Location
9.45
Excellent location with proximity to beaches mentioned in multiple reviews.
Room Quality
8.45
Rooms are generally good, but there were mentions of softness in beds and maintenance issues.
Amenities
8.95
Pools and in-house services are well-rated, but some management rules were seen as unnecessary.
Value for Money
8.45
Some complaints about additional charges at check-in, which may affect perceived value.
Food and Beverage
7.95
Mixed feelings on food quality and variety; mentioned as needing improvement.
Overall Experience
8.95
Despite minor flaws, the overall sentiment is very positive with recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:44

Property Description

Beachfront Location and Stunning Views
Caserio is a charming hotel just steps from the beach in Playa del Ingles. Enjoy breathtaking views of Maspalomas Dunes and Playa del Ingles from our rooftop chill out area.

Modern Facilities and Convenient Amenities
Our hotel is fully equipped with modern amenities and offers easy access to public transport, local restaurants, and shops. Indulge in delicious meals at our restaurant with show-cooking.

Relaxation and Entertainment
Unwind in the hot tub or soak up the sun on our rooftop terrace with sun beds. For the more adventurous, we have a separate nudist sunbathing area. Explore the vibrant nightlife, water sports, and golf courses nearby.

Experience the perfect blend of relaxation and excitement at Caserio. Book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCE

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 6 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 1803 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.95
E
ELEONORA • solo_traveller • it
9
2026-05-30 • via Nuitee
G
Gotti • solo_traveller • es
7
2026-05-30 • via Nuitee
M
Maria • couple • ar
8
2026-05-29 • via Nuitee
Y
Yvan • family_with_children • fr
9
2026-05-29 • via Nuitee
J
José Ignacio • couple • es
9
2026-05-28 • via Nuitee
M
Mykola • couple • de
9
2026-05-28 • via Nuitee
D
desmond79 • solo_traveller • it
10
Eccellente
Pros:

Staff meraviglioso e servizi top quality, fermata bus da e per aereoporto proprio sotto l'hotel

2026-05-27 • via Nuitee
I
Ilaria • solo_traveller • it
10
Pros:

Tutto perfetto, personale molto gentile, educato, disponibile. Cena e colazione molto ricca, e con moltissime opzioni. Consigliatissimo!!

Cons:

Nulla

2026-05-26 • via Nuitee
A
Alice Maria • extended_group • it
9
2026-05-25 • via Nuitee
S
Sara • couple • pt
9
No geral foi fantástica
Pros:

Ótimas condições, tudo limpo e staff simpático.

Cons:

A nível de alimentação tinha muita variedade e dias temáticos, mas a qualidade não era a melhor

2026-05-25 • via Nuitee
K
Keila • solo_traveller • es
10
2026-05-25 • via Nuitee
Z
Zaida • solo_traveller • es
8
Pros:

El personal

Cons:

La comida

2026-05-25 • via Nuitee
D
Daniel • family_with_children • de
9
2026-05-23 • via Nuitee
J
Jakub • family_with_children • pl
9
Mimo kilku wad, więcej jest zalet pobyt spełnił nasze oczekiwania
Pros:

Piękne widoki na dachu. Super lokalizacja, czysto w pokoju, wymiana ręczników przy basenie. Obfite i różnorodne śniadania i kolacje. Miły personel bardzo pomocny.

Cons:

Dość słabe animacje, bardzo mało ludzi brało w nich udział. Mimo obfitych i różnorodnych posiłków, niektóre dania były niezbyt świeże i mało ciepłe. To mój 5 pobyt na Gran Canarii i pierwszy raz spotkałem się z dodatkowym płaceniem za napoje przy kolacji. Pokój, pościel i ręczniki czyste, jednak drzwi do łazienki nie domykały się, co było problemem.

2026-05-22 • via Nuitee
L
Lesia • solo_traveller • es
10
Pros:

Esta muy bien ubicado, personal muy amable, los abitaciones muy limpias. Todo perfecto. No dudamos a volver.

2026-05-19 • via Nuitee
M
Monika • couple • it
7
Pros:

La piscina, la posizione, la stanza vista mare, il phon

Cons:

Il rumore nei corridoi, il personale delle pulizie alle 8.30 del mattino che pulisce rumorosamente la stanza di fronte

2026-05-17 • via Nuitee
S
Serhii • family_with_children • ua
9
Pros:

Персонал очень компетентен . Вид из окна на океан . Довольно комфортное спальное место . Питание ( полупансион) было неплохим .

Cons:

Требуется ремонт некоторый .

2026-05-17 • via Nuitee
M
Monica MIHAELA • family_with_children • ch
10
2026-05-17 • via Nuitee
R
Romy • solo_traveller • gb
10
2026-05-16 • via Nuitee
K
Kristen • solo_traveller • us
7
Pros:

Good selection of food at meals. Common areas are nice.

Cons:

The rooms desperately need remodeling- there are stains on the walls and counters. The whole room looks run down. They want to charge you extra for everything- you have to pay extra to use the safe in the room.

2026-05-16 • via Nuitee