Hotel RF San Borondon

Hotels
8.3 (3772 reviews)
Agustin Espinosa, 2 , Santa Cruz de Tenerife , es

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Nice pool
Cons:
Thin walls
Basic amenities
Inconsistent breakfast quality

Categories

Cleanliness
7.94
Generally clean as per multiple reviews, though some mention noise issues from thin walls and doors.
Service
8.91
Staff described as very friendly and helpful in multiple reviews.
Location
8.45
Location praised for being quiet yet close to the center and necessary amenities.
Room Quality
7.9
Rooms described as spacious and clean, though some noted basic amenities.
Amenities
8.43
Good amenities including a pool, though some guests felt the facilities were basic.
Value for Money
8.39
Value considered acceptable relative to the price, although some room quality inconsistencies noted.
Food and Beverage
7.94
Breakfast seen as good quality but not exceptional; some mentions of variations in the quality.
Overall Experience
8.41
Overall enjoyment of the stay widely noted despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:25

Property Description

Colonial Style Hotel Complex:
This small colonial style hotel complex in Puerto de la Cruz offers a charming and historic atmosphere for your stay.

Salt Water Swimming Pool and Gym:
Relax and rejuvenate in the large salt water swimming pool or keep up with your fitness routine at the on-site gym, providing the perfect balance of leisure and wellness during your vacation.

Central Location and Nearby Attractions:
Conveniently situated near Plaza del Charco, the bus station, and popular attractions like Lagos de Martianez and Loro Park, RF San Borondon ensures you can easily explore the best of Puerto de la Cruz during your visit.

Book now to experience the perfect blend of history, relaxation, and convenience at RF San Borondon!

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Please note that when booking more than 4 rooms, different policies and additional supplements may apply.In the event of an early departure, the property will charge you the full amount for your stay.
When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 3772 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 8.41
R
Raluca couple ro
10
2026-07-04 via Nuitee
M
Marina S Pricoli solo_traveller br
6
Ok.
Pros:

The pool is amazing and the location is really good. The breakfast is super complete.

Cons:

Wifi didn't work well, we complained every day and it was coming and going. The fan in the room was terrible, I even made a video to laugh about it. We asked to change but they changed only on the next day. The sheets had holes in it.
The staff was ok, not bad but not good.

2026-07-04 via Nuitee
J
JoninhoGF couple es
1
Terrible. Sucio y no cumplieron su palabra
Pros:

Nada

Cons:

Apenas estuvimos 1 hora porque por un problema familiar muy grave nos tuvimos que marchar. Hablamos en recepción para solventar el problema, nos dijeron que no nos preocupáramos porque se iba a poder cancelar la reserva, sin embargo después rechazaron lo que nos propusieron en persona.

En ese tiempo nos dio tiempo a ver que la habitación estaba vieja y sucia, había una cucaracha en la almohada, pelos púbicos en la ducha y un ventilador viejo como remedio para el calor. La ventana de la terraza (una terraza que compartes con 4-5 habitaciones más) costaba la vida abrir, ya que no rodaba.

2026-07-04 via Nuitee
H
HERRERA PERDOMO solo_traveller es
10
Relax aseyurafo
Pros:

La.amabilidad del personal y la.tranquilidad del complejo

2026-07-02 via Nuitee
P
Pedro solo_traveller es
8
Cons:

Al ducharte, el agua se salía del plato y dejaba el suelo de aquella manera.

2026-07-01 via Nuitee
S
Sara couple es
9
Pros:

La ubicación
El precio
El colchón muy cómodo

Cons:

La ventana no cerraba del todo y entraba frío

2026-06-30 via Nuitee
J
Jana couple es
10
2026-06-30 via Nuitee
A
Antonio solo_traveller es
7
Bien , estube trabajando fuera todo el tiempo.
Pros:

No lo use,

Cons:

El poder resrvar por tf

2026-06-30 via Nuitee
C
Claudia couple es
8
2026-06-30 via Nuitee
R
Rui Horta solo_traveller pt
10
Pros:

De tudo funcionários espectaculares, piscina excelente,bom pequeno almoço.

Cons:

Nada a apontar.

2026-06-29 via Nuitee
A
Alba couple es
9
Maravillosamente bien
Pros:

Sobre todo la ubicación y el trato

Cons:

Las vistas del balcón y que deberían poner más utensilios de cocina

2026-06-29 via Nuitee
R
Rui Horta solo_traveller pt
10
Pros:

Tudo bom piscina, pequeno almoço e funcionários.

Cons:

Nada a apontar.

2026-06-29 via Nuitee
K
Ksenija couple rs
9
Pros:

Good location and nice staff and pool. The rooms were cleaned every day and very big, no AC, just a fan, but not needed due to nice temperature.

Cons:

Big apartment but at the far left part of the hotel and we needed 5min from reception to reach it, from the lobby to the pool bar and then up the stairs, it’/s not connected to the main building. Also our balcony door was not sealed correctly and outdated so on the first night even if the door was shut we had a lot of mosquitos and couldn’t sleep. We then proceeded each night to shut the gaps with curtains so we don’t get bitten.

2026-06-29 via Nuitee
D
Diana couple es
8
Muy bien todo.
Pros:

Estaba muy bien en general.

Cons:

Le vendría bien aire acondicionado en las habitaciones.

2026-06-29 via Nuitee
A
Antonio couple es
9
2026-06-28 via Nuitee
K
Kathleen solo_traveller es
10
2026-06-28 via Nuitee
J
José Ángel solo_traveller es
10
2026-06-28 via Nuitee
P
Pietro family_with_children it
10
abbiamo soggiornato in questa struttura cinque notti, una bella esperienza direi...da ripetere
Pros:

struttura molto bella con una bella piscina e un buon posizionamento....Vicina a fermate autobus.supermercato e sopratutto alla spiaggia il che ne fa'una posizione comodissima.

Cons:

pulizia delle camere migliorabile...

2026-06-27 via Nuitee
L
László János family_with_children hu
7
Pros:

Garden was beautiful. Breakfast was perfect.

Cons:

We missed the refrigerator.

2026-06-27 via Nuitee
V
Valvanera family_with_children es
9
Agradable
Pros:

La ubicacion y el hotel muy bonito,el personal atento

Cons:

Que no tenia terracita

2026-06-27 via Nuitee