Coconut Palms Beach Resort II, an Ascend Collection Hotel

Hotels
•
Ascend Collection
8.1 (596 reviews)
611 South Atlantic Avenue , New Smyrna Beach , us

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Laundry
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Review Highlights

Pros:
Beachfront location
Friendly, helpful staff
Nice pools (including heated pool)
Close to restaurants and shops
Clean and comfortable rooms reported by many
Cons:
Noisy or faulty air conditioning in some rooms
Additional paid parking fees
Maintenance and cleanliness lapses (dirty coils, odors, dirty kitchen items)
Limited on-site food/drink options (no tiki bar)
Small balconies / insect issues (noseeums) reported

Categories

Cleanliness
7.5
Mixed reports: several guests praised rooms and pools as very clean, but there are multiple complaints about filthy AC coils, dirty kitchen items, lingering odors in hallways and occasional maintenance-related cleanliness issues.
Service
9.1
Consistently positive: staff, front desk and management were praised for being helpful, accommodating (resolved booking issues, made anniversary special) and friendly throughout stays.
Location
9.3
Strongly positive: repeatedly described as right on the beach, close to restaurants and shops—one of the hotel's standout strengths.
Room Quality
7.8
Mixed: some guests found beds comfortable and rooms spacious, while others reported noisy or faulty A/C, uncomfortable beds for some, tiny balconies, wobbly fans and other maintenance issues.
Amenities
8.1
Generally good: pools (including a heated pool) and lounging areas are popular, but guests noted lack of poolside food/drink options (no tiki bar), occasional pool closures, and missing modern conveniences like USB outlets.
Value for Money
7.3
Below expectations for some guests due to perceived high rates and additional charges (notably paid parking fees), though occasional gestures (e.g., upgraded/extra rooms) improved perceptions for others.
Food and Beverage
6.8
Limited offerings: several guests pointed out there is essentially no on-site food service beyond a gift shop with pre-packaged items and no pool/bar service, leading to low marks in this area.
Overall Experience
8.9
Overall positive: many guests described relaxing, wonderful stays and intention to return, despite recurring maintenance, noise, parking and limited F&B issues that tempered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 21:08

Property Description

Luxurious Beachfront Resort
Nestled along the stunning coastline, Coconut Palms Beach Resort II offers a truly indulgent escape.

Diverse Amenities
Enjoy the convenience of 3 outdoor pools, a well-equipped fitness centre, and complimentary WiFi during your stay.

Gastronomic Delights and Nearby Attractions
Satisfy your taste buds at The Breakers Beach restaurant or Norwood’s Restaurant and Wine Shop, both just a short stroll away. Explore the area with ease, as the New Smyrna Museum of History and Publix supermarket are in close proximity.

Experience the epitome of relaxation and luxury at Coconut Palms Beach Resort II. Book now for an unforgettable beach getaway!

Important information:

Guests must be 21 years old or older to check-in.

Please note the Coconut Palms Beach Resort II is consisted of of multiple buildings. Not all rooms are located in the same building.

Please be advised that renovations are ongoing in the lobby and hallways in the main building. There will be construction during daytime hours in these areas.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DAB

Location

Guest Reviews

8.1
Based on 596 reviews
Cleanliness: 7.5
Service: 9.1
Location: 9.3
Room Quality: 7.8
Amenities: 8.1
Value for Money: 7.3
Food and Beverage: 6.8
Overall Experience: 8.9
R
Rebeca • couple • us
2
2026-08-24 • via Nuitee
A
Alyssa • couple • us
10
2026-08-24 • via Nuitee
K
KatPittman • solo_traveller • us
10
Pros:

The room was very well decorated. We loved the big porch. The beach was a short walk around a concrete path. Spacious 2 bedroom, 2 bathroom. We didn't cook but had x a dull kitchen and dining room.

Cons:

Nothing,

2026-08-21 • via Nuitee
S
Susan • couple • us
9
Very comfortable room with a nice partial ocean view. Great location and friendly staff.
Pros:

The location right in the beach was perfect. Nice pool with plenty of chairs. The room was comfortable.

Cons:

The room ceiling fan and return vent fan was full of dust and needed to be cleaned.

2026-08-16 • via Nuitee
N
Nicholas • couple • au
8
Nice hotel on the beach
Pros:

Located on the beach

2026-08-08 • via Nuitee
M
Michelle • family_with_children • us
10
Wonderful Staycation !! So relaxing
Pros:

It was a beautiful hotel . We had an amazing view and really enjoyed our time here . We will definitely be back .

Cons:

The noseeums little tiny bugs that were all over from the beach . Get spray for sure . This is not the hotels fault .

2026-08-04 • via Nuitee
D
David • couple • us
10
Everything was great
Pros:

The ease of everything nice an quiet staff great there is a problem with thr cars that park across thr front entrence so you can get buy to get in an out if there was ever a fire your company would be in trouble that is showen as a fire excape you staff was one of the car that did that this week end just a head up hope you can correct this problem i had to pick up the cart over the curb to get our stuff to the car thanks

Cons:

Blocking front door way with care read above

2026-08-04 • via Nuitee
N
Nicole • couple • us
8
Pros:

Great location

2026-08-03 • via Nuitee
C
Christy • extended_group • us
10
2026-07-24 • via Nuitee
K
Kristina • couple • us
10
Pros:

Clean

Cons:

On top of high rate, I had to pay for additional parking for each vehicle I had

2026-07-23 • via Nuitee
L
Lisa • family_with_children • us
8
It was lovely
Pros:

Location

Cons:

Bed

2026-07-19 • via Nuitee
K
Katie • couple • us
10
2026-07-16 • via Nuitee
S
Shannon • couple • us
9
Fun
Pros:

The beach was right there and a walk to restaurants and stores

Cons:

That I paid all that money and had to pay $20 parking

2026-07-15 • via Nuitee
J
Jessica • couple • us
10
2026-07-12 • via Nuitee
K
Kimberly • couple • us
9
Great spot to stay in NSB
Pros:

Nice place, staff and great location.

Cons:

Only negative for me was the noisy air conditioner that shuts on and off all night! No one else was bothered but I am light sleeper.

2026-07-06 • via Nuitee
G
Greg • couple • us
10
Beautiful weather beautiful experience thank you
Pros:

I don’t write these but they were outstanding our 30 anniversary and they really made us feel special from front desk, manger, grounds . Love it Close to everything right on beach 5+

Cons:

I can’t come up with a negative

2026-07-02 • via Nuitee
O
Olivia • extended_group • us
10
Loved this place. We will be back again soon
Pros:

Location. Booked a room at 2:30 am in the morning and when we got there there was an issue with that room. They in return gave us 2 rooms for the price of one. They didn’t have to do this but they made it right. Beds were so comfortable and rooms were nice. We will be back soon that’s for sure

2026-06-29 • via Nuitee
S
Sherry • couple • us
1
2026-06-17 • via Nuitee
A
Aileen • couple • us
7
buena estadia
Pros:

poder ver el mar tan cerca, el balcon de mi ventana

Cons:

el olor del lugar pasillos, olia a viejo y a mariguana y que una de las piscina estaba cerrada

2026-06-14 • via Nuitee
L
Linsey • couple • gb
8
2026-06-12 • via Nuitee