Best Western Premier Suites Hotel & Spa Liverpool-Knowsley

Hotels
•
Best Western Premier
7.6 (125 reviews)
Ribblers Lane, Knowsley, Liverpool, England, L34 9HA , Liverpool , GB
44-151-5492222

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Facilities

Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Sauna
Wheelchair accessible
Steam room
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great shower
Cons:
Cleanliness issues
Dated decor
Inadequate food service

Categories

Cleanliness
6.74
There were mentions of dirty, dated rooms and a bathroom that didn’t feel super clean.
Service
8.71
Multiple reviews highlighted friendly and welcoming staff.
Location
7.75
Located on an industrial estate but described as quiet at night; may be isolated.
Room Quality
7.2
Rooms were spacious but some reports of them looking dated and in need of refurbishment.
Amenities
7.73
Amenities include a pool and spa, which were well-received, but the spa was closed for two days.
Value for Money
8.19
Generally considered good value considering the size of the rooms for the price paid.
Food and Beverage
6.74
Food quality was average with a chaotic breakfast experience reported and limited options.
Overall Experience
7.71
Guests were generally pleased with their stays, despite some listed issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:10

Property Description

Discover the charm of Best Western Premier Knowsley Suites Hotel & Spa, your perfect getaway in the heart of Liverpool.

Recreational Oasis
Unwind in our inviting indoor pool and rejuvenate in the sauna, offering the ideal escape from the hustle and bustle of daily life.

Culinary Delights
Savor exquisite meals at our on-site restaurant or grab a quick snack at the coffee shop. Enjoy the convenience of 24-hour room service and a bar/lounge to quench your thirst after a long day.

Comfort & Connectivity
Stay connected with complimentary Wi-Fi in one of our 96 spacious guestrooms, equipped with all modern conveniences, including digital programming, hair dryers, and on-demand housekeeping.

Embrace the comfort and elegance of Best Western Premier Knowsley Suites Hotel & Spa—book your memorable stay today!

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

7.6
Based on 125 reviews
Cleanliness: 6.74
Service: 8.71
Location: 7.75
Room Quality: 7.2
Amenities: 7.73
Value for Money: 8.19
Food and Beverage: 6.74
Overall Experience: 7.71
M
Michelle • solo_traveller • gb
5
Our stay was. disappointing also but could not fault the staff
Pros:

Staff were lovely and accommodating. The breakfast was lovely.

Cons:

The rooms need upgrading. The steam room was out of order and was very disappointing as we wanted to have full use of all facilities

2026-05-30 • via Nuitee
M
Muhammed • couple • gb
9
Pros:

Everything was really good
Customer service was great
Love the spa

Cons:

The menu for lunch and dinner is good but could do with way more vegetarian options
The breakfast was very expensive again could do with more vegetarian options

2026-05-29 • via Nuitee
N
Nathan • solo_traveller • gb
3
Pros:

The pool and sauna
Bed was comfy

Cons:

Shaving hair in the back pocket of the toilet where tissues are. Same again when moved to different room this time there was a hair inside the box in the bathroom and more shaving hair. The manager rubbed her finger over and said it was dust. Please explain how small hair along with a hair that was the size of a pube got there then if it was clean

2026-05-29 • via Nuitee
M
Mark • couple • gb
9
2026-05-28 • via Nuitee
S
simon • solo_traveller • gb
7
2026-05-28 • via Nuitee
R
Riyaz • solo_traveller • gb
3
Requires serious modernisation
Pros:

Staff were friendly and the gym was better than I had expected.

Cons:

There was no fridge in the bedroom, some of the lights were not working and the shower looked very old. The hotel itself is a very old hotel which has not been modernised. It feels like one big pub rather than a proper 4 star hotel.

2026-05-26 • via Nuitee
L
lewis • solo_traveller • gb
4
Pros:

Staff and rooms were fine

Cons:

No air conditioning as only booked for this reason because of hot weather,changed room and still none remaining rooms on floor were known to have none and was told maintenance guy was not available, this should have been flagged on booking not good enough really as like the place in general

2026-05-26 • via Nuitee
E
Emma • solo_traveller • gb
10
2026-05-26 • via Nuitee
A
Andrew • couple • gb
7
2026-05-25 • via Nuitee
J
John • solo_traveller • gb
3
Cheap, and you get what you pay for.
Cons:

Food in the restaurant wasn’t great.

2026-05-25 • via Nuitee
K
KAZA • couple • gb
9
2026-05-23 • via Nuitee
H
Hakim • couple • gb
10
2026-05-21 • via Nuitee
J
Jenna • solo_traveller • gb
7
Pros:

The room was clean and spacious, the staff were friendly and helpful

Cons:

Restaurant wasn't great

2026-05-21 • via Nuitee
T
Tracy • solo_traveller • gb
9
Pros:

Staff v friendly

Cons:

Food

2026-05-21 • via Nuitee
C
Christopher • solo_traveller • gb
7
Mostly good , but a few niggles .
Pros:

Pool,parking,breakfast

Cons:

Faulty tele ,no attendant at pool after 6 .
Smashed door at steam room.

2026-05-20 • via Nuitee
E
emma • solo_traveller • gb
6
Pros:

The staff were lovely. The pool was good

Cons:

The room was not great. The bathroom hot tap didn't turn on and the shower was either too hot or too cold couldn't get it right temperature

2026-05-18 • via Nuitee
S
Samantha • couple • gb
10
Great food great hotel
Pros:

Rooms are large and comfortable

Cons:

N/A

2026-05-18 • via Nuitee
E
Eddi • solo_traveller • gb
10
Pros:

Comfortable bed and brilliant staff

2026-05-18 • via Nuitee
P
Patrick • solo_traveller • gb
10
Pros:

Everything, lovely hotel Great food and great staff

Cons:

Nothing

2026-05-17 • via Nuitee
E
Erin • couple • gb
10
Pros:

Staff were lovely stayed here a good few times and we had problems with the tv working they upgraded us were amazingly helpful

2026-05-15 • via Nuitee