Best Western Ai Cavalieri Hotel

Hotels
•
Best Western
8.4 (911 reviews)
Via Sant'Oliva 8 , Palermo , IT
+39 091 583282

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Inconsistent cleanliness
Outdated rooms
Breakfast quality issues

Categories

Cleanliness
7.81
Rooms reported as needing renovation and cleanliness issues mentioned.
Service
9.28
Several reviews highlight friendly and helpful staff.
Location
9.32
Location consistently praised for its convenience and central accessibility.
Room Quality
7.77
Mixed sentiment; some rooms outdated and uncomfortable mentioned.
Amenities
8.3
Basic amenities noted but limited freshness in breakfast offerings.
Value for Money
8.26
Generally considered a good value, but still requiring improvements.
Food and Beverage
7.81
Breakfast received negative comments, but other aspects of dining were acceptable.
Overall Experience
8.68
Location and service consider strong positives, yet room and amenity issues recognized.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 17:32

Property Description

Luxurious Accommodation
Indulge in well-equipped and elegantly furnished rooms at this luxurious hotel, located in the heart of Palermo's historical and business center.

Gastronomic Delights
Start your day with a rich American breakfast buffet in the peaceful hotel garden. Unwind with a drink at the bar offering a unique selection of famous aperitifs and cocktails.

Business and Events
Conduct your business seamlessly with Wi-Fi access in the elegant lobby. Host successful meetings or events in the hotel's two meeting rooms accommodating up to 135 people.

Experience luxury, comfort, and convenience at our hotel in Palermo. Book now for an unforgettable stay!

Important information:

Small pets are allowed up to a weight of 12 kg.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMO

Location

Guest Reviews

8.4
Based on 911 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 7.81
Overall Experience: 8.68
S
servet • couple • tr
9
Gute Lokation, gute Mitarbeiter, empfehlenswert
Pros:

Lokation, Mitarbeiter an der Rezeption

Cons:

Wasser im Zimmer sollte als Gratis angeboten werden. Regenschirm an der Rezeption sollte verfügbar sein.

2026-09-18 • via Nuitee
R
Roman • solo_traveller • de
9
Pros:

Sauberes Hotel, gutes Frühstück ,sehr gute Altstadtlage.Gutes Preis/Leistungsverhältnis.

Cons:

Nichts auffällig Negatives.

2026-09-17 • via Nuitee
W
Wolfgang • extended_group • de
6
Für einen Kurzaufenthalt ok
Pros:

Zentrale Lage, geräumiges Zimmer, schöner Frühstücksraum

Cons:

Zimmer sehr hellhörig, Baustellenlärm am Tag und Partylärm in der Nacht, Personal nicht sehr freundlich und mit limitierten Englischkenntnissen, Frühstück italienisch überschaubar

2026-09-17 • via Nuitee
F
Fabio • solo_traveller • it
9
2026-09-16 • via Nuitee
D
Duncan • family_with_children • ie
8
Great location for a Palermo visit
Pros:

Great location. Quiet at night in the rooms. Staff at the desk were helpful.

Cons:

Although the breakfast location is in a nice sunny room - the food is not so good. The selection is poor and the hot stuff is not very hot. The coffee in the pot is awful but the staff will usually offer to make you a fresh cup - so take that offer!

2026-09-13 • via Nuitee
C
Claude • solo_traveller • ch
8
2026-09-10 • via Nuitee
J
Jacopo • couple • it
8
2026-09-10 • via Nuitee
D
David • couple • us
9
Pros:

Great rooms and breakfast

2026-09-09 • via Nuitee
A
Anton • couple • sk
9
2026-09-08 • via Nuitee
M
Mireia • family_with_children • es
9
2026-09-08 • via Nuitee
I
Ivonne • solo_traveller • de
9
Alles bestens!
Pros:

Sehr freundliche Mitarbeiter.
Sehr gute Lage.
Historisches Gebäude mit Charme.

2026-09-05 • via Nuitee
V
Vyacheslav • solo_traveller • de
4
Not really recommended, Hotel needs renovation
Pros:

Friendly personel, good breakfast

Cons:

This Hotel needs serious renovation. Dirty walls in the room, very loud old air conditioner. In general it is old hotel

2026-09-03 • via Nuitee
X
Xinyue • solo_traveller • se
10
2026-09-01 • via Nuitee
L
lafokalina • solo_traveller • pl
10
Pros:

Blisko dwóch głównych deptaków, Teatru , mercato storico. Usytuowany jednocześnie w dość cichej uliczce. Pyszne śniadania, szczególnie ciasto pistacjowe, personel zarówno w recepcji , jadalni i porządkowy przesympatyczny.

2026-09-01 • via Nuitee
G
Giuseppe • solo_traveller • it
7
2026-08-31 • via Nuitee
D
Donatella • couple • it
8
Per una/due notti ok
Pros:

Struttura pulita, in ottima posizione e con staff molto gentile e disponibile.

Cons:

Camere un po’ âgé, odore di fogna molto forte in camera e sistema di condizionamento molto rumoroso.

2026-08-30 • via Nuitee
J
Joan • solo_traveller • es
9
2026-08-28 • via Nuitee
A
Albert • solo_traveller • nl
10
Pros:

Everything.

Cons:

Nothing

2026-08-28 • via Nuitee
R
Roberto • solo_traveller • br
9
2026-08-28 • via Nuitee
H
HUGUES • couple • fr
10
Pros:

L accueil
Et tout le reste !!!!
Super hôtel

2026-08-27 • via Nuitee