Embassy Suites by Hilton Albuquerque

Hotels
Embassy Suites Hotels
8.6 (1454 reviews)
1000 Woodward Place Northeast , Albuquerque , us

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
7.76
Multiple mentions of cleanliness issues in rooms.
Service
9.03
Staff was generally friendly, but there were isolated incidents of poor service.
Location
9.27
Great location, convenient for travelers.
Room Quality
8.22
Rooms were generally comfortable, but some issues reported with amenities.
Amenities
8.75
Good breakfast options and nice pool area.
Value for Money
8.71
Generally good value with a strong breakfast offering.
Food and Beverage
8.26
Food quality was decent; breakfast appreciated, but issues with coffee vendor.
Overall Experience
8.83
Overall positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:19

Property Description

Luxurious All-Suite Hotel with Full-Service Spa

Spa and Indoor Pool
Indulge in relaxation at the full-service spa or take a refreshing dip in the indoor pool. Unwind and rejuvenate during your stay at the Embassy Suites by Hilton Albuquerque.

Suite Comforts and Amenities
Enjoy the convenience of a coffee maker, microwave, and refrigerator in each spacious 2-room suite. Watch your favorite shows on cable TV with HBO or opt for a balcony suite for a breath of fresh air.

Convenient Facilities and Nearby Attractions
Take advantage of the on-site gym, spa services, and dining options including room service. Explore nearby attractions like the University of New Mexico campus and the vibrant Old Town area. Book your stay now for an unforgettable experience at Embassy Suites by Hilton Albuquerque.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 4.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1454 reviews
Cleanliness: 7.76
Service: 9.03
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 8.83
M
Matthew solo_traveller us
7
2026-06-13 via Nuitee
O
Ortega couple us
1
Never again
Pros:

Never going back sucky service

Cons:

The staff suck never get back to me for what I asked for the respond to me once I have to check out would not go here they suck

2026-06-11 via Nuitee
C
Cheryl solo_traveller us
10
2026-06-10 via Nuitee
R
Rosemary family_with_children us
10
Pros:

Very clean good breakfast. Very nice Pool

2026-06-09 via Nuitee
F
Foreverfun solo_traveller us
10
WORLD'S TEEN NM IN ALBUQUERQUE FOR THE 2026 LOWRIDER SUPER SHOW
Pros:

We loved Zoe at the front desk! She went above and beyond to help get the stuff we forgot returned very important items!!! She is very welcoming when you enter and makes you feel like your at home and ready to relax.
We also love the breakfast always hot and fresh.

Cons:

The pool is very small and dingy looking it becomes overcrowded very easily and we could see people turning away from the pool because it was full also there isn't a hot tub.

2026-06-09 via Nuitee
H
Herbert solo_traveller us
10
Very reasonable price and great breakfast
Pros:

Good price good breakfast

Cons:

Gym could be better

2026-06-09 via Nuitee
M
Mario family_with_children it
9
Pros:

Colazione imperiale, c'era di tutto

2026-06-08 via Nuitee
D
Darrius family_with_children us
10
Very comfortable and beautiful place, staff was amazing.
Pros:

Such a beautiful place and my family had a great time

Cons:

The pool was pretty small especially for the amount of people that were in there

2026-06-07 via Nuitee
M
Martine couple ca
10
Reposant et cozy!
Pros:

Le personnel de l'hôtel est très efficace , chaleureux et très poli. Le petit déjeuner est vraiment excellent et varié. la localisation de l'hôtel est très pratique. les chambres sont spacieuses et confortable.
Nous reviendrons avec plaisir!

2026-06-07 via Nuitee
S
Sanchez couple us
7
It was okay out of the way for where we having an event, we usually stay at double tree, it’s closer to the center of to
Pros:

The format of how the layout is layered and how the lounge is centralized .

Cons:

The maid woke us up at like 9am, we had got in at 1am , the door didn’t have a standard “do not disturb”.
Only one entrance there wasn’t any other way to enter besides the main entrance that I had noticed.

2026-06-07 via Nuitee
E
Erba family_with_children us
10
2026-06-07 via Nuitee
D
Deloria couple us
9
Very enjoyable.
Pros:

Location to I-25 and I-40. Easy access.

Cons:

N/A

2026-06-06 via Nuitee
C
Cody solo_traveller us
10
2026-06-06 via Nuitee
M
Michael couple us
10
2026-06-06 via Nuitee
J
Jodeena family_with_children us
8
Good value and nice breakfast.
Pros:

This property was nice and comfortable. It was the end of our vacation and a great place to stay.

Cons:

Plumbing problems we had to call twice to have the toilet plunged. The first time was when we had not even used the bathroom. Apparently this a problem at this hotel we were told.

2026-06-05 via Nuitee
K
Kathy extended_group us
10
Awesome
Pros:

awesome

Cons:

It was great

2026-06-04 via Nuitee
S
Sapcutt-Taylor solo_traveller us
10
2026-06-03 via Nuitee
D
David couple us
10
Very pleased with our stay. Would go there again.
Pros:

Friendly and respectful at front desk. Good cafe/restaurant. Amazing breakfast.
Room was clean and hotel was close to airport.

Cons:

Don’t know

2026-06-03 via Nuitee
T
Tamera solo_traveller us
5
Lacks cleanliness
Pros:

The rooms are spacious and well appointed, breakfast buffet, friendly staff

Cons:

There was a blob of hair left on the bathtub nozzle, and the coffee bar had dirty glasses and nit stocked well, and there was trash left behind the bed

2026-06-03 via Nuitee
L
Laura family_with_children us
8
2026-06-02 via Nuitee