Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Old room features
Overpriced

Categories

Cleanliness
6.69
Multiple mentions of cleanliness issues, including dirty rooms and poor bathroom facilities.
Service
10
Staff is consistently described as friendly and helpful.
Location
9.16
Convenient location close to district 1 and other attractions.
Room Quality
7.7
Rooms mentioned as spacious but some reports of outdated features.
Amenities
8.65
Facilities are well maintained, but there were issues with some amenities like hot spa jets.
Value for Money
7.68
Exorbitant prices mentioned, particularly for the quality of cleanliness and amenities.
Food and Beverage
8.64
Breakfast and food quality generally praised, but there are mentions of limited options.
Overall Experience
8.69
Overall enjoyable experience, although some major issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:46

Property Description

Luxurious Accommodation at Windsor Plaza Hotel

Rooftop Swimming Pool and Award-Winning Dining
Enjoy a refreshing dip in our rooftop swimming pool while taking in panoramic views of Ho Chi Minh City. Indulge in culinary delights at the prestigious Ngan Dinh Cantonese Restaurant, offering an unforgettable dining experience.

Modern Comforts and Convenient Location
Relax in air-conditioned rooms boasting stunning city views through large windows. Unwind in the spacious seating area and catch up on your favorite shows on the TV. Conveniently located next to An Dong Shopping Centre, our hotel provides easy access to popular attractions like the Reunification Palace and Ben Thanh Market.

Wellness and Business Facilities
Stay active at the fitness centre, rejuvenate with a soothing massage, or plan your city excursions at the tour desk. With currency exchange services and a fully-equipped business centre, we ensure a seamless stay for both leisure and business travelers.

Book your stay at Windsor Plaza Hotel now for an unforgettable experience in Ho Chi Minh City.

Important information:

Guests must produce same credit card at the time of online booking and at check-in to verify that it matches the original credit card holder name.

Please note that Kid’s club is offered complimentary to guests, it runs subject to change depending on the minimum number of participants. Please directly contact our Front desk for more information.

Children from 7 years to under 12 years of age are charged USD 10 per night per child for breakfast when using existing beds.

Please note that the hotel offers a FREE Shuttle Bus service on a first-come, first-served basis. You can enjoy:
• City-center 2 route (9:00 & 17:00 daily): Bến Thành Market, Noter Dame Cathedral, Nguyen Hue Boulevard stop points.
The bus departs hourly from the hotel and drops by tourist attractions.
The bus routine is attached for your reference. Time may vary pending traffic or road closures.


Please be informed that as part of our regular safety and maintenance work we are cleaning the entire exterior surface of the building.

We will be commencing work on November 03rd and plan to finish the project on November 20th, 2025.

Daily work will take place between 8:00am to 18:00, except the bad weather days (rainy, windy, stormy...).

Method of work: rope access and scaffolding.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 224,000 per person per night when using an existing bed.
    People no matter the age stay for VND 942,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1475 reviews
Cleanliness: 6.69
Service: 10
Location: 9.16
Room Quality: 7.7
Amenities: 8.65
Value for Money: 7.68
Food and Beverage: 8.64
Overall Experience: 8.69
J
Jhyni • couple • gb
8
Comfortable, pleasant stay
Pros:

I stayed at Windsor Plaza Hotel for 3 weeks. Overall, it was a decent and comfortable stay, especially for a longer visit.
The main advantage is the room size — the room was very spacious, which made it much more livable for a 3-week stay. The staff were generally kind and accommodating, and I appreciated the small gestures for long-stay guests like receiving cake every week and being invited to a BBQ grill event. The location was convenient, with cafes, restaurants, and a 7/11 just across the road. It’s also only about a 10-minute drive to District 1, and the hotel provides a shuttle bus at 11am and 3pm.

Cons:

That said, the hotel is definitely showing its age. The rooms feel outdated, especially the bathroom, which could use renovation. The hallway also often smelled like cigarettes or felt a bit musty, which wasn’t pleasant. Overall, the hotel could benefit from a proper revamp.
Still, for a longer stay, the spacious room and friendly staff made it a pleasant experience.

2026-05-15 • via Nuitee
L
Luu • couple • au
9
Feel good
Pros:

Good location

Cons:

Look good

2026-05-15 • via Nuitee
Y
Yen • solo_traveller • ch
10
2026-05-15 • via Nuitee
L
Linh • couple • au
8
2026-05-11 • via Nuitee
J
Jennie • solo_traveller • us
10
2026-05-09 • via Nuitee
P
Phat • extended_group • ch
8
Angenehm. Personal sind sehr freundlich. Wir kommen trotzdem gerne wieder
Cons:

SEHR schlechte TV Programm. Wir waren viele Jahre im Hotel. Unsere Feedback wurden anscheinend nicht ernst genommen.

2026-05-09 • via Nuitee
T
Traveler40790695426 • Couples
10
Dinner
Pros:

Trong is a very nice guy. very cooperative,very smart, very understanding . Hospitality is very good. Om Namah Shivay

2026-05-08 • via Tripadvisor
Y
Yen • solo_traveller • ch
10
Pros:

Friendly staff, clean, good breakfast and nice spa/gym facility.

2026-05-05 • via Nuitee
M
Michael • solo_traveller • au
10
Pros:

Great place to stay, very comfortable

2026-05-04 • via Nuitee
K
Kimberly • couple • us
10
2026-04-30 • via Nuitee
G
Graham • couple • gb
10
2026-04-28 • via Nuitee
J
Jimmy • extended_group • us
10
Feeling good
Pros:

Very Convinced

Cons:

N/A

2026-04-27 • via Nuitee
E
Elisa • couple • be
10
2026-04-26 • via Nuitee
C
Curious14388477232 • Couples
10
Great BBQ buffet with a wonderful view
Pros:

Great bbq meat & seafood buffet. Love the grilled oysters, shrimps, beef, quail and hot items (tofu dish, stir fried noodles), sushi, salad and desserts. Also wonderful superb service. Thank you, Long and Nhung… and all the staff. Will definitely have this again next time in town.

2026-04-25 • via Tripadvisor
P
PHU VAN • solo_traveller • us
9
2026-04-25 • via Nuitee
L
Le Kieu • family_with_children • au
8
Pretty good
Pros:

Bf are good. But for small eater like me feeling it is waste money. I like the roof top sauna. But very pity while we stay the facility for kid is renovation. So my 2 kids are miss out.

Cons:

Every things in the bathroom are too high for me.

2026-04-23 • via Nuitee
W
Wee Chiek • solo_traveller • sg
8
2026-04-23 • via Nuitee
R
rosagB3848JU • Solo travel • Sydney, New South Wales
10
Great rooftop bar
Pros:

Had the most enjoyable time staying at the Windsor Plaza hotel. I was there for five nights thoroughly enjoyed the breakfast and I do need to commend Tam when I was enjoying the happy hour cocktail on level 25 where he asked for my opinion and he took on board what I had to say and he gave us complementary nibbles like peanuts as I was saying it would be nice to have something to nibble on while enjoying the cocktails.

2026-04-19 • via Tripadvisor
L
Lương • family_with_children • vn
7
2026-04-19 • via Nuitee
S
SitesAndFood • Solo travel • California
6
Ok hotel in ok area, avoid the breakfast buffet
Pros:

Staff at the front of the hotel was friendly and helpful.
Place is kind of old but its not too expensive and location is alright.

Breakfast - I ate there and didn't get sick, but the breakfast there is bad. Its comparable to some of the cheapest buffets in America, but at the cheap buffets in America, I don't have to get my own coffee. They have a lot of staff working at the breakfast buffet but mostly just standing around and clearing plates. For about $11 USD in vietnam, it is a rip off. The hk cafe around the corner has hk and western breakfast sets for less than $5 USD, you get to pick what you want, its made to order, includes a drink, and served to you.

Most of what I said about this hotel was related to how bad the breakfast was, it was bad, but I think I might stay at this place again, just not pay for breakfast and eat breakfast elsewhere.

2026-04-16 • via Tripadvisor