Eurostars Palacio de Santa Marta

Hotels
•
Eurostars Hotels
8.8 (3451 reviews)
Ballesteros, 6 , Trujillo , ES

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Attentive service
Delicious food
Cons:
Parking difficulties
Minor noise issues

Categories

Cleanliness
8.26
Some concerns about noise from the HVAC system during mornings, which may affect overall cleanliness perception.
Service
9.23
Consistent positive feedback on staff attentiveness and help provided during the stay.
Location
9.27
Many reviews highlight the hotel's excellent location near historical sites and city center.
Room Quality
8.22
Room quality received mixed feedback; some rooms are noted as outdated, particularly the bathrooms.
Amenities
8.75
Amenities are generally appreciated but have some room for improvement, particularly regarding parking.
Value for Money
8.71
Good value considering overall service and location, despite parking issues.
Food and Beverage
8.76
Breakfast and dining experience received positive remarks regarding quality.
Overall Experience
9.23
Overall positive experiences reflected in many reviews, though some minor areas could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 11:04

Property Description

Elegant Historic Charm
Experience a blend of history and modernity at Eurostars Palacio De Santa Marta. Dating back to the 16th century, the hotel's characteristic building offers a unique charm that complements its magnificent surroundings.

Comfortable Accommodations
Indulge in elegantly decorated rooms that exude a quiet and warm atmosphere. Wooden floors and wengué colored furniture create a cozy ambiance, while offering stunning views of Plaza Mayor or the castle to wake up to.

Convenient Amenities
Relax by the hotel's swimming pool during the summer or stay connected with free Wi-Fi throughout the property. Located in Trujillo's historic center, with easy access to nearby attractions, including a variety of traditional restaurants.

Book now to immerse yourself in the rich history and modern comfort of Eurostars Palacio De Santa Marta.

Important information:

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

No pets allowed in the rooms. The hotel provides secured kennels.

Kindly note that when booking 3 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BJZ

Location

Guest Reviews

8.8
Based on 3451 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 9.23
R
Rosario • couple • es
10
RELAX TOTAL!!
Pros:

Desayuno muy bueno y muy completo!

2026-09-18 • via Nuitee
D
Dirk • solo_traveller • be
10
2026-09-18 • via Nuitee
B
Bordelais • solo_traveller • fr
9
2026-09-18 • via Nuitee
D
DiegoGilRamirez • solo_traveller • es
10
Muy buen hotel en Trujillo
Pros:

Todo y en particular el desayuno buffet que es excelente

Cons:

La dificultad de aparcamiento al ser calle muy estrecha.

2026-09-17 • via Nuitee
C
Carmen • family_with_children • es
10
Pros:

El desayuno y la piscina

2026-09-17 • via Nuitee
J
Jan • couple • nl
10
2026-09-17 • via Nuitee
P
Pablo • couple • es
7
Buen hotel, pero quizá no de 4 estrellas
Pros:

- La cama estaba bien, dentro de mi odisea por encontrar camas cómodas, y el juego de almohadas eran verdaderas almohadas, no finas capas de plumas.
- La ubicación es casi inmejorable, a 20 segundos de la plaza.
- Apenas escuchas nada ni fuera ni dentro del hotel.
- El desayuno estaba bien, sigo echando en falta más variedad, pero estaba bien.

Cons:

- Me dio la sensación de no ser un hotel acorde a las 4 estrellas. Evidentemente es un buen hotel, pero este mismo verano estuve en otro de 4 estrellas en Córdoba que estaba mucho mas adecuado a su número de estrellas. Ejemplo:

El baño tenía bastante moho, y siendo un hotel así, esperaba mas limpieza en ese sentido.
El parqué hacia mucho ruido, estaba abombado, por lo que andar con delicadeza era complicado.
Me sorprende que no tengan enchufes cerca de la cama, vamos, que están en la otra punta de la habitación.

2026-09-17 • via Nuitee
H
Harrison • couple • gb
10
Very convenient stopover on our way to France
Pros:

Perfect location with car parking and good selection of restaurants

Cons:

Nothing

2026-09-16 • via Nuitee
O
OSCAR • extended_group • es
10
Ubicación y lugar precioso
Pros:

Un lugar muy bonito

2026-09-16 • via Nuitee
E
Elisa • solo_traveller • es
10
Pros:

La piscina

Cons:

Que no tenía sitio en el parking

2026-09-15 • via Nuitee
M
Maria Carmen • couple • es
9
Pros:

Ubicación muy buena. desayuno no tomamos y aparcamiento no lo utilizamos porque nos dijerom que era mejor dejarlo fuera.

2026-09-15 • via Nuitee
W
Wolfgang • solo_traveller • de
9
2026-09-15 • via Nuitee
J
Joseph • couple • gb
8
A very pleasant stay in a lovely location. Hotel staff very pleasant.
Pros:

Breakfast was good and staff very pleasant

Cons:

Although bedroom very clean we feel the individual shower needs some attention as quite a lot of black mould in corners and on tiles.

2026-09-14 • via Nuitee
J
jose • couple • pt
7
A não voltar
Pros:

A localização e o atendimento dos funcionários, que merecem um hotel melhor

Cons:

Um hotel com estrelas a mais !!!
Sem Bar/Cafetaria
Sem restaurante
Um parking, miserável, que cobra Eur.10,00/dia

2026-09-14 • via Nuitee
F
Fernandez • solo_traveller • es
10
Una maravilla
Pros:

Todo perfecto

2026-09-14 • via Nuitee
S
Sonsoles • couple • es
9
Fantástico
Pros:

Ubicación y la cama!

Cons:

Dónde dejar el coche..

2026-09-13 • via Nuitee
M
Margarita • solo_traveller • es
10
Pros:

La habitación y la piscina

2026-09-13 • via Nuitee
A
Ana • extended_group • es
8
2026-09-12 • via Nuitee
S
Silvia • couple • es
10
Un día estupendo
Pros:

Todo fue genial

2026-09-12 • via Nuitee
C
Carmen • couple • es
10
Visitando Trujillo
Pros:

La ubicación, esta centrico, la habitación grande y comoda, con parkin ( 10 eu. al dia) el desayuno muy bueno , y muy limpio todo. Y te pueden guardar las maletas mientras esperas y das una vuelta si llegas antes y no esta apunto la habitación , personal muy amable.

Cons:

Por poner algo, que tienes que coger 2 ascensores dependiendo donde tengas la habitación, un poco lio. Y el aire acondicionado hacia mucho y tuvimos que apagarlo para poder dormir.

2026-09-11 • via Nuitee