Thermal Hotels & Walliser Alpentherme Leukerbad

Hotels
6.8 (1570 reviews)
Dorfplatz 1 , Leukerbad , CH

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent/central location with easy access to thermal baths
Thermal bath and pool access (often praised)
Several reports of very good or superb breakfast and attentive breakfast service
Helpful and smiling reception staff
Great views / pleasant pool area
Cons:
Poor cleanliness in spa/baths and bathrooms
Rooms are outdated, worn and sometimes small/uncomfortable
Perceived poor value for money / overpriced
Operational issues: empty minibar, no Wi‑Fi in some reports, no air conditioning, broken coffee machines
Inconsistent breakfast quality (some reports of low-quality or missing items)

Categories

Cleanliness
3.8
Repeated reports of insufficient bathroom and spa cleanliness, dirty pools/baths, worn/soiled carpeting in fitness areas; several guests explicitly call out poor hygiene and lack of upkeep.
Service
9
Mixed operational issues (no room service, empty minibar, occasional missing supplies) but multiple reviews praise a smiling, helpful reception and very attentive breakfast staff; overall front-desk and breakfast service received consistently positive mentions.
Location
10
Consistently praised: central/very good location, easy parking, excellent access to thermal baths and attractive mountain views.
Room Quality
4.5
Many comments about outdated, 1970s-style rooms, worn furniture, old carpets, uncomfortable beds, small rooms and problematic bathrooms (high tub step, poor shower).
Amenities
8
Strong positive for thermal bath access, pool and spa facilities and good breakfast setup in some stays; offset by reports of poorly maintained fitness equipment, lack of Wi‑Fi/minibar issues and no air conditioning in some rooms.
Value for Money
4
Multiple complaints that prices are excessive given the state of rooms, cleanliness and some services; guests explicitly call out poor quality/price ratio.
Food and Beverage
6.8
Polarized feedback: several guests praise a superb, large breakfast buffet and attentive service, while others report mediocre breakfast (no fresh fruit, dry pastries, broken coffee machines).
Overall Experience
8.3
Highly mixed guest experiences: many value the location, thermal baths and some excellent breakfasts, while a significant portion report severe disappointments (cleanliness, outdated rooms, value). Aggregate sentiment leans positive on location/service but is tempered by quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 20:52

Property Description

Luxurious Spa and Fitness Facilities
Thermal Hotels & Walliser Alpentherme Leukerbad offers a range of spa and fitness facilities amidst the stunning Valais Alps. Indulge in rejuvenating treatments at the Walliser Alpentherme thermal complex and enjoy the convenience of direct access.

Panoramic Mountain Views
Experience breathtaking panoramic mountain views from most rooms at this centrally located hotel. Each unit is equipped with bathrobes, slippers, and cable TVs for your comfort. Immerse yourself in the beauty of the surroundings right from your accommodation.

Fine Dining and Cozy Atmosphere
Start your day with a rich breakfast and savor Swiss delicacies at the Maison Blanche Restaurant. For a relaxing evening, unwind by the open fireplace at the Grand Bain Bar. The perfect blend of fine dining and cozy ambiance awaits you.

Book now to experience the ultimate blend of relaxation and luxury at Thermal Hotels & Walliser Alpentherme Leukerbad.

Important information:

Please note that dogs are not allowed in the restaurant and the spa area.

Access to the spa is free for all rooms.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

6.8
Based on 1570 reviews
Cleanliness: 3.8
Service: 9
Location: 10
Room Quality: 4.5
Amenities: 8
Value for Money: 4
Food and Beverage: 6.8
Overall Experience: 8.3
K
Ken • family_with_children • ch
9
2026-10-16 • via Nuitee
C
Cornel • solo_traveller • ch
2
Pros:

Das es Zentral gelegen war

Cons:

Hygiene, überall war Schimmel Pilz zu sehen und zum teil defekte armaturen
im Bad gingen ganz türen nicht mehr...

2026-10-15 • via Nuitee
M
Merz • solo_traveller • ch
8
Pros:

L accueil à la réception et au petit déjeûner.
L emplacement parfait pour tout faire à pied !

Cons:

La vétusté des rangements, notamment de la salle de bain.

2026-10-15 • via Nuitee
D
Delphine • family_with_children • ch
9
I love Loèche-les-Bains
Pros:

Le réceptionniste est avenant, souriant et très clair dans le besoin a la clientèle.
La chambre et agréable, propre et la literie est parfaite.
La proximité au divers restaurant, bain et activité au maximum 10 minute de l hôtel a pied.
Le petit déjeuner est très bon.
Merci pour ce séjour.

Cons:

L ascenseur est un peu vétuste

2026-10-14 • via Nuitee
C
Coline • couple • ch
4
2026-10-13 • via Nuitee
E
Emma • family_with_children • ch
7
Great location, great staff, the family room was adequate for our 1 night stay
Pros:

Great location, super helpful staff

Cons:

The sofa bed arrangement was a bit tight for our 9 and 11 y.o. Would have been great to at least have separate duvets.

2026-10-13 • via Nuitee
N
Nicolas • couple • ch
8
2026-10-12 • via Nuitee
B
Big B • solo_traveller • ch
8
2026-10-11 • via Nuitee
G
Gabor • solo_traveller • hu
1
Voll enttäuscht
Pros:

Nichts.

Cons:

Keine Personal, keine Restaurant, keine Termalbereich. Alles befindet sich in Nachbarachaft. Anfangs war es lediglich veraltet – aber wen hat das schon gestört? Es gab einen eigenen Thermalbadbereich. Dieser Bereich ist inzwischen geschlossen, doch das wird nicht erwähnt, wodurch die Gäste faktisch in die Irre geführt werden. Zudem ist der Preis ohne das Thermalbad für die gebotene Qualität zu hoch. Es wäre besser, wenn der Betrieb einfach abgestellt würde; die aktuelle Situation ist schlichtweg bedauerlich. Dies war unser vierter Besuch, doch da wir uns getäuscht und enttäuscht fühlen, wird es auch unser letzter sein. Auf niewiedersehen.

2026-10-11 • via Nuitee
E
Eva María Rodríguez Magdaleno • solo_traveller • gh
10
2026-10-10 • via Nuitee
S
Starkenburg • solo_traveller • nl
5
Pros:

Locatie.. prachtig dorpje

Cons:

Spookhotel.. geen receptie in hoofdgebouw, alles donker en uitgestorven

2026-10-08 • via Nuitee
J
Jérémie • solo_traveller • ch
5
2026-10-08 • via Nuitee
L
Luis • couple • pt
9
Peaceful
Pros:

We could use the spa on arrival and the day of the checkout. Friendly staff

Cons:

The only thing we might say was the arrival we were a little bit lost. But overall we loved!

2026-09-19 • via Nuitee
B
Bruno • couple • ch
6
2026-09-18 • via Nuitee
G
Grégoire • solo_traveller • ch
8
Très bien situé cadre magnifique
Pros:

Hôtel très bien situé et confortable

Cons:

Une seul récéption pour trois hôtel

2026-09-15 • via Nuitee
B
Bruno • couple • ch
5
Pros:

Sauber freundliches Personal

Cons:

Brot minimal

2026-09-15 • via Nuitee
V
Vero • solo_traveller • ch
10
Pros:

Les piscines ,la proximité

Cons:

Rien

2026-09-14 • via Nuitee
A
Angelica • couple • us
7
Would stay here again
Pros:

The location was lovely and it was nice that there was access to the thermal baths included in the price.

Cons:

The interior was very old and used. It didn’t take away the ability to sleep, but it wasn’t nice (anymore) by any means.

2026-09-14 • via Nuitee
G
Gzim • family_with_children • ch
9
2026-09-12 • via Nuitee
W
Willy • couple • ch
6
2026-09-09 • via Nuitee