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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Hiking
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Laundry
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Luggage storage
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Fishing
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Horse riding
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Golf course
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Ironing service
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Meeting/banquet facilities
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Canoeing
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Dry cleaning
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Diving
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Packed lunches
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Snorkelling
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Bowling
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Kid meals
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Public transport tickets
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Plunge pool
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Key card access
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Tour/class on local culture
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Themed dinner nights
Review Highlights
Categories
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Property Description
Ocean Views and Elegant Charm
Luxurious Accommodations
The rooms and suites at Protea Hotel Mossel Bay provide a comfortable stay with air conditioning, TV, and tea/coffee maker. The suites go above and beyond, offering a kitchenette, separate lounge, and a private balcony with stunning harbour views.
Dining and Entertainment
Indulge in fresh seafood delicacies at Café Gannet Seafood Restaurant or sip on cocktails at Blue Oyster Cocktail Bar, both boasting picturesque views of the Indian Ocean. For a unique experience, guests can create their own bottle of gin at Cape Saint Blaize Artisanal Distillery.
Relaxation and Convenience
Unwind by the outdoor swimming pool surrounded by lush gardens or take a leisurely stroll to Santos beach just minutes away. With a generator for backup electricity, guests can fully enjoy all the amenities this charming hotel has to offer.
Book your stay at Protea Hotel Mossel Bay now and experience luxury by the ocean.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
all went well
fine
Our arrival and welcome at the hotel were truly amazing. From the moment we arrived, the reception staff made us feel incredibly welcome. Whitney and Olivia were so friendly, warm and eager to assist with anything we needed.
A very special mention must go to Lourens and Layla, who are absolute assets to the hotel. Lourens, in particular, went above and beyond. Even though he was off duty, he went out of his way to get us an umbrella and personally walked with us all the way to our rooms in the rain. That kind of genuine hospitality and willingness to go the extra mile really stood out. Every time we saw him, including when he served us in the Gannet Restaurant, he was friendly, attentive and made us feel welcome.
The bar staff were equally fantastic. The service throughout was friendly and professional, and the overall atmosphere made our stay feel very special.
The wonderful staff and exceptional hospitality really made an impression on us. Whitney, Olivia, Lourens and Layla deserve special recognition for the way they represent the hotel. People like them are what turn a hotel stay into a memorable experience.
Thank you for making us feel so welcome!
Unfortunately, there was one issue with the room. The air-conditioning unit kept dripping water directly onto my head, which was quite uncomfortable and definitely needs some attention. They could have given Marriott’s member a better price for the gin tasting as it was our birthdays. Ashlea was reprimanding a staff member in front of guests.
Staff were very friendly. Had a restaurant and gin distillery onsite which was fab. Room was lovely and comfortable. Whitney at reception was amazing.
Nothing
Location
Der Blick auf das Meer.
Der Empfang war freundlich. Weil die Eismaschine nicht funktionierte, brachte man uns unseren Willkommensdrink (Gin) aufs Zimmer.
Das Restaurant zum Abendessen. Tolle Auswahl und alles sehr frisch.
Zimmer bisschen eng für 2 Koffer.
The room was nice and clean, and the hotel kindly upgraded us and I had a balcony with seas view which was a lovely. The location is amazing, right on the waterfront. The staff were fantastic—friendly, welcoming, and helpful throughout our stay. Breakfast was very good and included some halal options, which we really appreciated.
nothing
The staff specially Ms Olivia from the front desk
Nice staff
Friendly staff, amazing facilities.
Nothing
Beautiful stylish luxury old hotel with nice ocean view!
Staff is very friendly and helpful and the food is the best!
To leave!
Enjoyed my stay. Beautiful view from my room terrace!
A little more maintenance attention needed in my room
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