Protea Hotel by Marriott Mossel Bay

Hotels
•
Protea Hotels by Marriott
8.6 (1102 reviews)
Corner Church Street and Market Street , Mossel Bay , ZA
+27 44 691 3738

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Clean and modern rooms
Cons:
Cleanliness issues
Some amenities had additional costs

Categories

Cleanliness
7.74
Some guests noted issues with cleanliness, such as dirty floors in suites.
Service
9.21
Many reviews highlighted friendly and accommodating staff.
Location
8.75
The hotel is centrally located with views and access to various amenities.
Room Quality
8.2
Rooms were described as modern and comfortable, though some were outdated.
Amenities
8.23
Facilities were generally positive, with some comments on pool size and additional charges for breakfast.
Value for Money
8.69
Overall considered fair, although some guests mentioned extra costs for certain amenities.
Food and Beverage
9.24
Breakfast and dinner received many compliments for quality and variety.
Overall Experience
8.71
Most guests enjoyed their stay and expressed gratitude for the service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:49

Property Description

Ocean Views and Elegant Charm
Luxurious Accommodations
The rooms and suites at Protea Hotel Mossel Bay provide a comfortable stay with air conditioning, TV, and tea/coffee maker. The suites go above and beyond, offering a kitchenette, separate lounge, and a private balcony with stunning harbour views.
Dining and Entertainment
Indulge in fresh seafood delicacies at Café Gannet Seafood Restaurant or sip on cocktails at Blue Oyster Cocktail Bar, both boasting picturesque views of the Indian Ocean. For a unique experience, guests can create their own bottle of gin at Cape Saint Blaize Artisanal Distillery.
Relaxation and Convenience
Unwind by the outdoor swimming pool surrounded by lush gardens or take a leisurely stroll to Santos beach just minutes away. With a generator for backup electricity, guests can fully enjoy all the amenities this charming hotel has to offer.

Book your stay at Protea Hotel Mossel Bay now and experience luxury by the ocean.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRJ

Location

Guest Reviews

8.6
Based on 1102 reviews
Cleanliness: 7.74
Service: 9.21
Location: 8.75
Room Quality: 8.2
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 9.24
Overall Experience: 8.71
R
Randall • couple • au
10
The staff and there service is superior to many places and is
Pros:

The hotel is stunning. We had the two story/ level room and it is excellent.
The facilities, dining and bar also excellent. And gin masterclass excellent.

Cons:

Couldn’t fault it.

2026-09-17 • via Nuitee
J
Jonathan Jenkinson • solo_traveller • za
9
Couples get away
Pros:

Friendly staff, good facilities in a nice location...

2026-09-17 • via Nuitee
T
Theo Theo • solo_traveller • au
10
Pros:

Everything exceeded our expectations and we were treated like royalty. 🙏

Cons:

Leaving

2026-09-17 • via Nuitee
D
Declan • couple • gb
10
2026-09-16 • via Nuitee
P
Pia • solo_traveller • de
10
Pros:

Sehr schönes großes sauberes Zimmer über zwei Etagen mit zwei Balkonen und Meerblick, das Restaurant dazu ist auch sehr gut

2026-09-16 • via Nuitee
J
JUANJUAN • solo_traveller • cn
10
2026-09-15 • via Nuitee
M
MARTHINUS NICOLAAS • solo_traveller • za
10
2026-09-15 • via Nuitee
A
Angela • couple • za
8
Pros:

Room was lovely staff was great

Cons:

I want to bath but the water did not stay in the bath

2026-09-14 • via Nuitee
M
Maria Erasmus • solo_traveller • ch
9
2026-09-14 • via Nuitee
L
Lora • family_with_children • za
8
2026-09-13 • via Nuitee
D
Danielly • solo_traveller • br
8
2026-09-11 • via Nuitee
M
Mushari • couple • sa
6
2026-09-10 • via Nuitee
R
Rui • family_with_children • ae
5
So disappointed!
Pros:

免费停车，早餐还可以。

Cons:

管理混乱，酒店不知道自己到底还剩什么房间。还要一个一个房间找。订的双床，入住是大床。找了一圈也没找到。房间浴室有不好闻的味道。最让人匪夷所思的是万豪4星级酒店居然没有电梯。

2026-09-07 • via Nuitee
L
Laurence • couple • gb
10
2026-09-07 • via Nuitee
C
charlene • couple • za
10
View wad beautiful food was excellent, staff was exceptionally good❤️
Pros:

Felt smart and spoilt! Wonderful treatment by staff. Made us feel so special and told us history after asking

Cons:

Nothing loved it

2026-09-03 • via Nuitee
M
MARCELO • solo_traveller • br
10
2026-09-03 • via Nuitee
T
Trudie • solo_traveller • za
8
Pros:

friendly staff, luxury room, safe and secure

2026-08-31 • via Nuitee
J
JH1972 • couple • at
10
Pros:

Sehr freundliches Personal. Tolle Lage, super Aussicht. Schönes Zimmer + Badezimmer.

2026-08-30 • via Nuitee
J
John • extended_group • za
8
2026-08-27 • via Nuitee
P
Philippus • solo_traveller • gb
10
A welcoming comfortable stay with lovely rooms
Pros:

Catering and reception staff good and providing helpful and friendly service at all times.

2026-08-26 • via Nuitee