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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Meeting/banquet facilities
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Electric vehicle charging station
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Toilet with grab rails
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Emergency cord in bathroom
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Outdoor furniture
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Picnic area
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Tour/class on local culture
Review Highlights
Categories
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Property Description
Historic Charm and Modern Comforts
Experience the unique blend of history and modernity at Gretna Hall manor. Dating back to 1710, our hotel offers en suite rooms with traditional charm alongside modern amenities like free parking and complimentary toiletries.
Convenient Location
Located just a 2-minute walk from Gretna Green Rail Station, our hotel provides easy access to transportation. Explore the nearby Blacksmith's Courtyard, famous for hosting numerous marriages, adding to the rich history surrounding our property.
Culinary Delights
Indulge in a variety of dining options at Gretna Hall. From hot and cold meals served all day at the Gretna lounge bar to a sophisticated a la carte menu at Anvil restaurant in the evenings, we cater to all tastes.
Book your stay at Gretna Hall manor and create unforgettable memories in this historic setting.
If you are booking as part of a wedding party, please note the Wedding parties name's in the special request section.
WiFi is available in the public areas only.
Please note that not all our rooms have baths.
Baths have to be requested at the time of booking.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Had to change room numerous stains on carpets.
Friendly and helpful staff. Room was well equipped and comfortable. Good location being in the centre of town
Bathroom was small. Nowhere to hang wet towels.
Breakfast was fine. Staff member looking after us was pleasant and helpful
Staff member at check in was not at all pleasant. Bedroom was fine but too warm. Bedlinen was incredibly basic. Bathroom didn’t have anywhere to hang a towel. Looked nice but not at all practical.
Great location
Nice
Fantastic
Nothing
Clean and great welcome at reception
Little far from middle
Excellent.
Everything
The hotel is in a fabulous location and the staff were really lovely. The rooms were clean and as you’d expect.
We had booked afternoon tea for a set time for 7 adults and 2 children but we still had over a half hour wait until we were served the 3 racks of food. We wouldn’t mind but the children were really hungry by this time and the place was empty apart from us. The card machine wasn’t working which also took up some our time trying to sort. The staff were really lovely but the service was a bit poor…shame really 😟
Too hot in room, no fans or air conditioner
Lovely clean room Lovely friendly helpful staff
Central location
Room had no air conditioning. Double bed was two single beds pushed together. Extremely uncomfortable and had little sleep because of this. Had a sore back each morning when getting up. No single sheet to lay under and only a duvet in the middle of a heatwave. Went down for dinner before 8pm and were told it had finished early. Supposed to serve until 9. Room service knocked on the room at about 15:15 when we were attempting to catch up on some sleep. We told them we were in bed but they knocked again about a minute later. Sink in bathroom took a age to empty. For nearly £160 per night we were seriously disappointed. Never is it a 4 star hotel!!!
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