Hotel do Canal

Hotels
•
Bensaude Hotels Collection
8.4 (723 reviews)
Largo Drº Manuel de Arriaga , Horta , pt

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Good breakfast
Cons:
Noisy rooms
Occasional spa unavailability
Food temperature issues

Categories

Cleanliness
8.5
Positive mentions of cleanliness in reviews.
Service
8.7
Staff were described as friendly and helpful.
Location
8.6
Great location mentioned multiple times.
Room Quality
8.2
Some comments about rooms being noisy or needing improvements.
Amenities
8.3
Mention of spa and gym facilities, though some were occasionally unavailable.
Value for Money
8.4
Fair price for the quality as noted in reviews.
Food and Beverage
8.1
Breakfast received good reviews, but some improvements noted.
Overall Experience
8.4
Overall positive experiences shared.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:19

Property Description

Luxurious Accommodation with Stunning Views

The boutique 4-star Hotel do Canal in Horta offers modern rooms with panoramic views of Pico Mountain and the bay. Enjoy VIP treatment, free WiFi, and a fitness center with massage treatments and a sauna.

Dining and Relaxation Options

Indulge in local specialties at Clipper Restaurant, or unwind at the bar overlooking the Atlantic Ocean. Take advantage of the sauna, Turkish steam bath, and car rental services provided by the 24-hour reception.

Convenient Location and Amenities

Located just 100 meters from the beach, the hotel is a short walk from Horta Marina and a quick drive from Horta Airport. With free private parking on site, Hotel do Canal ensures a hassle-free stay.

Ready to experience luxury and relaxation at Hotel do Canal? Book your stay now!

Important information:

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 19 per person per night when using an available extra bed.
    People 13 years old and over stay for € 38 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 723 reviews
Cleanliness: 8.5
Service: 8.7
Location: 8.6
Room Quality: 8.2
Amenities: 8.3
Value for Money: 8.4
Food and Beverage: 8.1
Overall Experience: 8.4
Z
Zita • couple • us
10
I would definitely recommend this property to anyone interested,
Pros:

Was excellent overall

2026-07-04 • via Nuitee
V
Viktoria • couple • at
10
Pros:

Die Lage ist super, man ist direkt beim Hafen und bei Porto Bim. Es gibt eine Garage für das Auto. Das Frühstück war auch ausreichend.

Cons:

Der Nutellaspender beim Frühstück war leider defekt
.

2026-07-03 • via Nuitee
J
Jane • solo_traveller • gb
7
2026-06-30 • via Nuitee
M
Martin • couple • gb
10
Nice clean comfortable hotel in a great central location.
Pros:

Nice clean comfortable hotel in a great central location in Horta. Friendly helpful staff and good facilities.

Cons:

Nothing.

2026-06-30 • via Nuitee
R
Rahul • couple • us
9
Awesome location
Pros:

Right on the harbor, great location, parking, friendly staff and overall a very comfortable stay

2026-06-28 • via Nuitee
A
André • solo_traveller • fr
6
Pros:

La chambre spacieuse,la literie impeccable et le buffet du petit déjeuner

Cons:

La clim inopérante pour plusieurs chambres ,pour 1 4 étoiles dans ces pays et aces dates c est carrément inadmissible.
Le personnel a l accueil qui ne sait pas la différence entre chambre double et chambre twin

2026-06-28 • via Nuitee
V
van Veen • couple • nl
8
2026-06-28 • via Nuitee
N
Nabila • couple • us
8
Bon hôtel qui a besoin d’ajustements.
Pros:

Sa situation géographique. Le personnel à l’accueil.

Cons:

Les prises électriques, les femmes de chambres( peu aimables ) et la qualité du petit déjeuner malgré la diversité et le choix.

2026-06-27 • via Nuitee
A
Arkadiusz • extended_group • pl
9
2026-06-18 • via Nuitee
B
Benny • couple • be
10
Perfecte uitvalsbasis op Faial
Pros:

Zeer mooi hotel op een geweldige locatie. Leuke bar, goed restaurant en vriendelijk personeel.

Cons:

Geen stopcontacten in de badkamer. De stopcontacten in de kamer leken enkel te werken als je het licht aandeed.

2026-06-16 • via Nuitee
K
Kay • extended_group • es
8
Conveniently situated at Horta's harbour
Pros:

This was the biggest hotel we stayed in during our two-week Azores adventure. The location was central yet surprisingly quiet. As the weather wasn't the best during our stay, it was fabulous to have the hotel at hand when the heavy rain came down.

Cons:

The breakfast was a little chaotic, jams in one place, yoghurt in another, and spoons elsewhere. With so many guests, it caused a little stress.

2026-06-16 • via Nuitee
F
filipe • solo_traveller • fr
9
Pros:

Chambre spacieuse, quadre agréable et idéalement situé près du port.

2026-06-15 • via Nuitee
C
Carolina • extended_group • pt
7
Boa, mas com pontos de melhoria.
Pros:

Gostámos da nossa estadia.

Cons:

Podia ser melhor limpo, e mais moderno.

2026-06-15 • via Nuitee
A
Axelle • couple • ch
8
2026-06-15 • via Nuitee
S
Silvia • solo_traveller • de
8
Pros:

Sehr nettes Personal und die Lage direkt am Hafen ideal, Tiefgarage für Mietwagen vorhanden und kostenfrei nutzbar.
Die Ausstattung völlig ausreichend und Frühstück ebenfalls in Ordnung.

2026-06-13 • via Nuitee
M
MarkW • couple • nl
9
2026-06-13 • via Nuitee
C
Carolina • extended_group • pt
8
2026-06-12 • via Nuitee
A
ANNE-MARIE fRANCOISE • extended_group • fr
10
Je recommande Tout etait parfait
Pros:

Tout était super

Cons:

Rien

2026-06-12 • via Nuitee
R
Rafeiro Perfumado • solo_traveller • pt
8
No coração da Horta
Pros:

Excelente localização, simpatia dos colaboradores, que inclusive nos deixaram entrar antes da hora do check-in.

Cons:

Nada a apontat

2026-06-10 • via Nuitee
S
Stephan • couple • de
8
Gute Unterkunft mit mäßigem Frühstück
Pros:

große Zimmer, sehr zentrale Lage am Hafen

Cons:

Das Frühstück war leider nicht 4 Sterne wert

2026-06-10 • via Nuitee