Hotel do Canal

Hotels
•
Bensaude Hotels Collection
8.4 (795 reviews)
Largo Drº Manuel de Arriaga , Horta , pt
+351 292 202 120

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Good breakfast
Cons:
Noisy rooms
Occasional spa unavailability
Food temperature issues

Categories

Cleanliness
8.5
Positive mentions of cleanliness in reviews.
Service
8.7
Staff were described as friendly and helpful.
Location
8.6
Great location mentioned multiple times.
Room Quality
8.2
Some comments about rooms being noisy or needing improvements.
Amenities
8.3
Mention of spa and gym facilities, though some were occasionally unavailable.
Value for Money
8.4
Fair price for the quality as noted in reviews.
Food and Beverage
8.1
Breakfast received good reviews, but some improvements noted.
Overall Experience
8.4
Overall positive experiences shared.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:19

Property Description

Luxurious Accommodation with Stunning Views

The boutique 4-star Hotel do Canal in Horta offers modern rooms with panoramic views of Pico Mountain and the bay. Enjoy VIP treatment, free WiFi, and a fitness center with massage treatments and a sauna.

Dining and Relaxation Options

Indulge in local specialties at Clipper Restaurant, or unwind at the bar overlooking the Atlantic Ocean. Take advantage of the sauna, Turkish steam bath, and car rental services provided by the 24-hour reception.

Convenient Location and Amenities

Located just 100 meters from the beach, the hotel is a short walk from Horta Marina and a quick drive from Horta Airport. With free private parking on site, Hotel do Canal ensures a hassle-free stay.

Ready to experience luxury and relaxation at Hotel do Canal? Book your stay now!

Important information:

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOR

Location

Guest Reviews

8.4
Based on 795 reviews
Cleanliness: 8.5
Service: 8.7
Location: 8.6
Room Quality: 8.2
Amenities: 8.3
Value for Money: 8.4
Food and Beverage: 8.1
Overall Experience: 8.4
R
RUTH • solo_traveller • il
7
Pros:

המיקום והצוות

Cons:

המלון קצת ישן ויש גם ריח לוואי. שיש אמבטיה ןלא דוש

2026-08-27 • via Nuitee
P
PASCAL • couple • fr
8
Pros:

Qualité trés bien - Le petit déjeuner est de bonne qualité , le niveau 4 étoiles septicisme.

Cons:

Le personnel dédié au petit déjeuner est trop expéditif (retire vos denrées ou assiette sans portée attention si le petit déjeuner est fini ou non). Les installations de détente ne fonctionnaient pas toutes.

2026-08-26 • via Nuitee
M
magnaghi • extended_group • it
6
Pros:

la posizione dell'hotel era ottima a 5 minuti di distanza a piedi dalla spiaggia e dal centro del paese , le camere erano pulite ed la colazione molto buona

Cons:

abbiamo dovuto chiedere svariate volte di sistemare il bidet in camera perche' non scendeva l'acqua , ci hanno lasciato le tazzine sporche del caffe' in camera dopo aver fatto le pulizie , non hanno sostituito le cialde del caffe', l'aspiratore in bagno non funzionava

2026-08-25 • via Nuitee
I
ilse • family_with_children • be
9
Hotelgasten worden verwend.
Pros:

Ruime kamers. Receptie personeel was heel vriendelijk en hulpzaam. We hebben onze koffers langer in de receptie mogen zetten. Dicht bij de haven en café Peter.
Fitness aanwezig. Welkomdrankjes altijd beschikbaar. Dus we waren welkom ☺️

Cons:

Personeel bij ontbijt waren minder vriendelijk en ruimden iets te snel af. We waren soms nog aan het eten en ons bord werd al weg genomen.

2026-08-25 • via Nuitee
A
Alberto • solo_traveller • pt
10
2026-08-25 • via Nuitee
S
Sandra • extended_group • de
10
Pros:

Gutes Zimmer, sehr gute Lage auch zu anderen Restaurants. Zimmer sehr geräumig. Frühstück gut. Tiefgarage umsonst.

2026-08-24 • via Nuitee
C
Caterina • solo_traveller • it
8
2026-08-24 • via Nuitee
U
Udi • solo_traveller • il
9
2026-08-24 • via Nuitee
J
J. M. S. • solo_traveller • at
9
2026-08-24 • via Nuitee
A
Attila • solo_traveller • hu
9
2026-08-23 • via Nuitee
L
Luca • solo_traveller • it
10
2026-08-23 • via Nuitee
A
Ana • couple • pt
9
2026-08-23 • via Nuitee
L
Ladislau Artur • couple • pt
9
2026-08-22 • via Nuitee
C
Calin • family_with_children • ro
10
2026-08-20 • via Nuitee
D
Donatella • extended_group • it
10
Super location!
Pros:

It is a nice hotel in a super convenient location. They have a garage. Breakfast was excellent! The room was not too big but ok. The staff is very nice and helpful.

2026-08-20 • via Nuitee
R
Rachel • couple • ca
5
Great location, good staff. Rooms are dated. Gym needs updating and AC.
Pros:

Great location!! Right off the marina
Really loved the outside seating area on the first floor. Bartenders and staff were very friendly and accommodating.

Cons:

Rooms seemed dated. Old carpet. Looked dirty around the edges. Rooms were noisy. Heard a lot of street noise. Needs a good update.
Gym had no weights. No fan. No AC.

2026-08-20 • via Nuitee
S
Susana • solo_traveller • pt
8
Pros:

Da localização, bom atendimento, bom pequeno-almoço.

2026-08-19 • via Nuitee
C
Christian • solo_traveller • fr
8
A good, old type classic hotel.
Pros:

The location is good enough.

Cons:

At breakfast, they only offer scrambled eggs and not any other kinds.

2026-08-19 • via Nuitee
J
Jan • family_with_children • be
7
Functioneel
Pros:

Ligging, netheid van de kamer, late checkout

Cons:

Binnenplaats werd niet gebruikt en was ongezellig. Ook het mooie buitenterras boven was gesloten. De jacuzzi was ronduit vuil

2026-08-18 • via Nuitee
D
David Craig • solo_traveller • fr
8
Great base to explore the island
Pros:

Superb location
Underground parking

Cons:

Breakfast service good but a bid clinical at times; less friendly than the reception staff

2026-08-18 • via Nuitee