Hotel do Canal

Hotels
•
Bensaude Hotels Collection
8.4 (795 reviews)
Largo Drº Manuel de Arriaga , Horta , PT
+351 292 202 120

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Good breakfast
Cons:
Noisy rooms
Occasional spa unavailability
Food temperature issues

Categories

Cleanliness
8.5
Positive mentions of cleanliness in reviews.
Service
8.7
Staff were described as friendly and helpful.
Location
8.6
Great location mentioned multiple times.
Room Quality
8.2
Some comments about rooms being noisy or needing improvements.
Amenities
8.3
Mention of spa and gym facilities, though some were occasionally unavailable.
Value for Money
8.4
Fair price for the quality as noted in reviews.
Food and Beverage
8.1
Breakfast received good reviews, but some improvements noted.
Overall Experience
8.4
Overall positive experiences shared.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:19

Property Description

Luxurious Accommodation with Stunning Views

The boutique 4-star Hotel do Canal in Horta offers modern rooms with panoramic views of Pico Mountain and the bay. Enjoy VIP treatment, free WiFi, and a fitness center with massage treatments and a sauna.

Dining and Relaxation Options

Indulge in local specialties at Clipper Restaurant, or unwind at the bar overlooking the Atlantic Ocean. Take advantage of the sauna, Turkish steam bath, and car rental services provided by the 24-hour reception.

Convenient Location and Amenities

Located just 100 meters from the beach, the hotel is a short walk from Horta Marina and a quick drive from Horta Airport. With free private parking on site, Hotel do Canal ensures a hassle-free stay.

Ready to experience luxury and relaxation at Hotel do Canal? Book your stay now!

Important information:

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOR

Location

Guest Reviews

8.4
Based on 795 reviews
Cleanliness: 8.5
Service: 8.7
Location: 8.6
Room Quality: 8.2
Amenities: 8.3
Value for Money: 8.4
Food and Beverage: 8.1
Overall Experience: 8.4
T
Tristan • couple • fr
7
Pros:

Chambre prête plus tôt que prévu

Cons:

Prix exorbitants pour laver quelques vêtements, 65€ pour 4 t-shirts, une robe, deux shorts et des sous vêtements.. même pas repasser à ce prix là

2026-09-19 • via Nuitee
O
Olga • couple • ua
9
2026-09-17 • via Nuitee
S
Sonja • couple • at
6
sehr bemüht, aber doch verbesserungswürdig
Pros:

Die Lage, die Parkgarage und das freundliche Personal sowohl an der Rezeption als auch am Frühstücksbuffet.

Cons:

Im Zimmer waren mehr als 10 Stechmücken zu erschlagen, das Fenster ohne Insektenschutzgitter konnte daher nicht geöffnet werden, über Nacht wurde es etwas stickig.
Wenige Steckdosen vorhanden, noch weniger haben funktioniert.

2026-09-16 • via Nuitee
M
Maryse • solo_traveller • fr
9
2026-09-16 • via Nuitee
R
Raluca • solo_traveller • ro
9
Capturing the history of the place in a modern way
Pros:

Stylish and comfortable.

Cons:

At breakfast, more local products could be included.

2026-09-15 • via Nuitee
C
Cristina • solo_traveller • pt
8
Pros:

Bom pequeno almoço
Localização

2026-09-15 • via Nuitee
B
Brigitte • solo_traveller • de
9
Pros:

Das Hotel liegt zentral in Horta, das Personal ist sehr freundlich. Ich bedauere, dass die meisten Zimmer nur mit Badewanne ausgestattet sind. Sonst war alles hervorragend

2026-09-14 • via Nuitee
R
Rani • extended_group • ca
4
Great location, but expect a 3 star level hotel at vest.
Pros:

The breakfast was the best part of the stay. But, even there, the service was mixed.

Cons:

The rooms were cramped, clean towels were not provided one day in spite of the dirty towels being on the floor, there was food in the hallway scattered all over the floor for an entire afternoon (which I had to report to the front desk), and the front desk staff were not helpful with issues.

2026-09-14 • via Nuitee
A
Andreas • couple • de
8
2026-09-11 • via Nuitee
J
joel • extended_group • fr
10
Très agréable
Pros:

L’emplacement le confort la propreté la chambre spacieuse

2026-09-11 • via Nuitee
J
Jaroslava • couple • cz
9
2026-09-10 • via Nuitee
S
Sara • solo_traveller • it
9
2026-09-08 • via Nuitee
A
Ana • couple • pt
7
2026-09-07 • via Nuitee
S
Samuel E Ana • solo_traveller • pt
8
2026-09-06 • via Nuitee
B
Benedict • couple • de
9
2026-09-05 • via Nuitee
D
Dagnija • solo_traveller • lv
10
2026-09-04 • via Nuitee
A
Ankita • couple • nl
7
2026-09-03 • via Nuitee
R
Roberta • couple • it
5
2026-08-31 • via Nuitee
M
marta • couple • it
7
2026-08-30 • via Nuitee
W
Werner • solo_traveller • at
8
2026-08-30 • via Nuitee