Hotel do Canal

Hotels
Bensaude Hotels Collection
8.4 (685 reviews)
Largo Drº Manuel de Arriaga , Horta , pt

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Good breakfast
Cons:
Noisy rooms
Occasional spa unavailability
Food temperature issues

Categories

Cleanliness
8.5
Positive mentions of cleanliness in reviews.
Service
8.7
Staff were described as friendly and helpful.
Location
8.6
Great location mentioned multiple times.
Room Quality
8.2
Some comments about rooms being noisy or needing improvements.
Amenities
8.3
Mention of spa and gym facilities, though some were occasionally unavailable.
Value for Money
8.4
Fair price for the quality as noted in reviews.
Food and Beverage
8.1
Breakfast received good reviews, but some improvements noted.
Overall Experience
8.4
Overall positive experiences shared.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:19

Property Description

Luxurious Accommodation with Stunning Views

The boutique 4-star Hotel do Canal in Horta offers modern rooms with panoramic views of Pico Mountain and the bay. Enjoy VIP treatment, free WiFi, and a fitness center with massage treatments and a sauna.

Dining and Relaxation Options

Indulge in local specialties at Clipper Restaurant, or unwind at the bar overlooking the Atlantic Ocean. Take advantage of the sauna, Turkish steam bath, and car rental services provided by the 24-hour reception.

Convenient Location and Amenities

Located just 100 meters from the beach, the hotel is a short walk from Horta Marina and a quick drive from Horta Airport. With free private parking on site, Hotel do Canal ensures a hassle-free stay.

Ready to experience luxury and relaxation at Hotel do Canal? Book your stay now!

Important information:

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 19 per person per night when using an available extra bed.
    People 13 years old and over stay for € 38 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 685 reviews
Cleanliness: 8.5
Service: 8.7
Location: 8.6
Room Quality: 8.2
Amenities: 8.3
Value for Money: 8.4
Food and Beverage: 8.1
Overall Experience: 8.4
A
AMÉRICO solo_traveller pt
7
2026-05-30 via Nuitee
A
Axel solo_traveller de
8
2026-05-30 via Nuitee
S
silvana couple ch
8
2026-05-29 via Nuitee
J
João couple pt
7
Foi boa.
Pros:

Pequeno almoço bom.
Hotel muito bem situado perto de restaurantes e zonas de lazer.

Cons:

Televisão a funcionar muito mal muito tremida.
Internet nunca funcionou .

2026-05-28 via Nuitee
J
Jenn solo_traveller us
8
2026-05-28 via Nuitee
R
Rita couple pt
9
2026-05-28 via Nuitee
R
Ronald couple us
10
Nice hotel, friendly helpful staff
Pros:

Location, breakfast included, cleanliness

2026-05-27 via Nuitee
G
Geneviève solo_traveller fr
10
Pros:

Très agréable. Emplacement top. Personnel adorable.

Cons:

Rien.

2026-05-23 via Nuitee
G
Geneviève solo_traveller fr
10
Pros:

Accueil et générosité.

Cons:

Rien

2026-05-23 via Nuitee
J
Jonathan couple il
10
2026-05-16 via Nuitee
A
Adelina solo_traveller pt
9
Pros:

Confortável,
Excelente localização

2026-05-14 via Nuitee
I
Ishai solo_traveller il
9
Great hotel in great location in Horta
Pros:

Location, room, staff friendliness.

2026-05-12 via Nuitee
I
Isabel Gonçalves solo_traveller pt
10
Pros:

Do local, do silêncio, do quarto

Cons:

Nada a não gostar, talvez mais variedade de fruta laminada no PA

2026-05-08 via Nuitee
A
Ana family_with_children pt
8
Cons:

Não ter piscina

2026-05-08 via Nuitee
S
Stmoulin couple fr
9
2026-05-08 via Nuitee
O
Orit Kapon solo_traveller il
8
Pros:

Good breakfast

Cons:

Large, a bit old fasion, hotel
Shower inside a bath, old Matts that are not comfortable.

2026-05-07 via Nuitee
V
VILSON solo_traveller br
7
Pros:

Atendimento dos funcionários e localização.

Cons:

Quarto encostado na rua com barulho de carro a noite toda. Pedimos para trocar de quarto e fomos imediatamente atendidos. Mas, mesmo assim, se escuta pessoas falando nos quartos ao lado e o barulho lá fora. Deveriam investir em janelas acústicas. Tomadas para carregar celular não funcionam com a luz desligada à noite......

2026-05-06 via Nuitee
R
Réka couple hu
8
Következő alkalommal is ezt valasztanám
Pros:

Sétatávolságra van a központtól, bőséges reggeli

Cons:

Nem működött a hűtő és a fürdőkád automata lefolyója

2026-05-06 via Nuitee
S
sergiootorre couple pt
9
Grande opção e excelente localização!
Pros:

Muito bem localizado, o hotel proporcionou-nos todas as condições para um bom descanso com um bom quarto, com vista para o Pico, acompanhado de um bom pequeno almoço.

Cons:

A insonorização dos quartos não é boa. Acordamos sempre com os hóspedes dos quartos vizinhos. Deviam melhorar isso.

2026-05-05 via Nuitee
D
Diogo extended_group pt
10
2026-05-04 via Nuitee