Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Good breakfast
Cons:
Cleanliness issues
Small rooms

Categories

Cleanliness
7.16
Some reviews indicate issues with cleanliness and small room conditions.
Service
9.13
Staff was described as excellent and helpful in multiple reviews.
Location
9.17
Several guests praised the hotel's central location and proximity to attractions.
Room Quality
7.62
Some guests found the rooms to be satisfactory, though some experienced issues.
Amenities
8.15
Basic amenities were available, with some guests appreciating the rooftop breakfast.
Value for Money
8.11
Value perceived as high considering location and breakfast despite some cleanliness issues.
Food and Beverage
8.66
Breakfast is frequently mentioned positively; no major issues reported.
Overall Experience
8.43
Overall, guests expressed enjoyment of their stay with a few noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:25

Property Description

Panoramic Café Turchini:
Start your Neapolitan days with a stunning view at Café Turchini, planning your city adventures over an original espresso.

Central Location:
Palazzo Turchini is nestled in the vibrant heart of the city, conveniently near renowned theatres, universities, and transportation hubs.

Relaxation and Assistance:
Unwind at the bar or rooftop terrace after a day of exploration. Rely on our attentive concierge for dining reservations and local insights to enhance your sightseeing.

To experience the charm of Naples, book your stay at Palazzo Turchini today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 1445 reviews
Cleanliness: 7.16
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.43
T
Tiju Chacko • family_with_children • nl
8
Value for money
Pros:

location was great, staff was amazing - especially shan

Cons:

Breakfast was mediocre

2026-07-25 • via Nuitee
M
Martina • solo_traveller • sk
8
Pros:

Vyborna poloha hotela, prijemny personal

Cons:

Trochu staršie vybavenie izby a kupelne

2026-07-25 • via Nuitee
N
Nicole • couple • at
8
2026-07-24 • via Nuitee
F
Franck • couple • fr
9
Excellent séjour de cinq jours !
Pros:

L’emplacement, très pratique
Le personnel, à l’accueil et au restaurant
Le très bon petit déjeuner

2026-07-24 • via Nuitee
M
Marine • couple • am
8
Pros:

Location, staff , breakfast

Cons:

The room airconditioning is not working well, too cold or too hot , couldn’t control

2026-07-24 • via Nuitee
S
Shay • solo_traveller • il
6
2026-07-23 • via Nuitee
A
Andrei • family_with_children • ro
8
Pros:

Very kind staff.

2026-07-23 • via Nuitee
G
Georgi • couple • gb
8
2026-07-21 • via Nuitee
M
Marisol Fabregas SANTOS • solo_traveller • es
8
Pros:

Buena ubicación, desayuno y personal agradable

Cons:

La hora del check out. Antes de las 11 que ya cada vez es mas temprano para salir.

2026-07-21 • via Nuitee
V
Valentina Trivella • couple • za
10
2026-07-21 • via Nuitee
H
HollisterRanchGirl • Family • Chicago, Illinois
2
Don’t do it
Pros:

DON’T DO IT!! They do not allow you to control the temp of your room, it’s central and they cannot/won’t turn it town. It’s boiling hot in here and their only solution is a portable fan, which isn’t available. Despite the stifling heat, this place is not even close to a 4*. Booked an Executive room so really wonder what the other less expensive rooms look like. Feels very unsafe outside the entrance, you wouldn’t want to be out at night. Room and bathroom is pretty gross. Shower appalling. Front desk people are super nice, but that’s only positive. Absolutely ZERO stars, especially for almost $400/night.

2026-07-18 • via Tripadvisor
C
CYRIL • couple • fr
1
2026-07-18 • via Nuitee
F
Fernando • couple • es
8
Pros:

Desayuno: Perfecto.
Ubicación: Ideal.

2026-07-16 • via Nuitee
P
paola • solo_traveller • it
8
Ottima posizione
Pros:

Ottima posizione strategica!

Cons:

La colazione offerta era varia e abbondante, tuttavia non adeguata alle esigenze di chi ha problemi con glutine. Non erano presenti dolci dedicati, nè cereali o fette biscottate. C' erano dei biscotti. Era disponibile del pancarré ma mancava un tostapane dedicato, elemento necessario per evitare contaminazioni.

2026-07-16 • via Nuitee
C
Clara • solo_traveller • es
9
Cèntric, net i amable
Pros:

Molt net. El personal molt amable i molt bon producte local als esmorzars.

Cons:

Tot ha estat bé!

2026-07-12 • via Nuitee
M
Michelle • couple • ca
3
I wouldn’t stay again.
Pros:

Location

Cons:

Ac did not work - room reaching 27 degrees at night. WiFi did not work in our room. Very very expensive for quality of fittings and appearance of hotel. Breakfast was poor - eggs very greasy and coffee was bad!

2026-07-12 • via Nuitee
I
Iulian • couple • il
9
סך הכל היינו מרוצים
Pros:

טובה מאד

Cons:

המזגנים מאד חלשים..היינו חייבים לישון עם חלון פתוח..והיה רעש מטורף מהכביש

2026-07-11 • via Nuitee
A
Aurélie • solo_traveller • fr
9
Pros:

L'emplacement est vraiment au top, le personnel est souriant et serviable (ils parlent même francais)

2026-07-10 • via Nuitee
V
Vito • couple • it
10
Fantastico
Pros:

E' stato un soggiorno indimenticabile

2026-07-10 • via Nuitee
D
Dario • family_with_children • it
9
Ottimo rapporto qualità prezzo
Pros:

Ottima location, personale gentilissimo, buon rapporto qualità prezzo. Ci torneremo

2026-07-08 • via Nuitee