Thistle London Hyde Park Kensington Gardens

Hotels
•
Thistle
8.1 (4424 reviews)
104 Bayswater Rd , London , gb
+44 20 7523 5058

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Friendly staff
Cons:
Small rooms
Cleanliness issues
Lack of amenities

Categories

Cleanliness
7.1
Many reviews cited cleanliness issues, including unclean rooms and lack of proper cleaning.
Service
9.1
Generally good service reported, though some comments indicated areas for improvement.
Location
9.6
Highly praised for its excellent location close to attractions.
Room Quality
6.6
Multiple comments on rooms being very small and uncomfortable.
Amenities
7.6
Basic amenities were mentioned but lacking in several reviews.
Value for Money
7.6
Some reviews suggest it does not provide good value for the price paid.
Food and Beverage
8.6
Breakfast and dining options received some praise but were not a primary focus.
Overall Experience
8.6
Overall a mixed experience, but the location and service made it moderately favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:03

Property Description

Luxurious Accommodation Opposite Hyde Park and Kensington Gardens

Stylish Rooms and Business Facilities

The hotel offers stylish, air-conditioned rooms with free Wi-Fi and stunning views over Kensington Gardens and Hyde Park. Business facilities are available for those traveling for work.

Gastronomic Delights and 24-Hour Room Service

Indulge in modern British and European dishes at the light and airy restaurant. The lounge and bar serve light bites, full meals, traditional afternoon tea, bespoke cocktails, and craft beers. Enjoy the convenience of 24-hour room service.

Convenient Location and Nearby Attractions

Located on the scenic Bayswater Road, the hotel is near Queensway and Bayswater London Underground stations. Explore Kensington Palace and the Princess Diana Memorial Garden just a short stroll away.

Experience luxury and convenience at Thistle London Hyde Park Kensington Gardens.

Important information:

All children under 2 years old stay free of charge in children's cots/cribs in Double Deluxe rooms and Standard Family rooms.

For advance purchase rates, the card used to make the booking must be presented upon arrival along with the appropriate ID.

Guests are required to show a photo identification and credit card upon check-in.

If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.

Please note that all Special Requests are subject to availability and additional charges may apply.

Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises.

The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 35 per day.

Location

Guest Reviews

8.1
Based on 4424 reviews
Cleanliness: 7.1
Service: 9.1
Location: 9.6
Room Quality: 6.6
Amenities: 7.6
Value for Money: 7.6
Food and Beverage: 8.6
Overall Experience: 8.6
P
Paweł • solo_traveller • pl
10
2026-07-25 • via Nuitee
D
Desmond • solo_traveller • ie
10
2026-07-25 • via Nuitee
L
Lana • couple • gb
9
Exactly what was needed for our city break
Pros:

Location

2026-07-25 • via Nuitee
R
Reem • solo_traveller • eg
1
Cons:

Rude, beyond unprofessional

2026-07-25 • via Nuitee
S
Salim Almashrafi • family_with_children • om
8
Good location but costly
Pros:

The location

Cons:

It is too expensive

2026-07-24 • via Nuitee
Z
zulkefli • couple • my
10
2026-07-24 • via Nuitee
A
Angela • extended_group • gb
9
2026-07-23 • via Nuitee
L
Lisa • solo_traveller • gb
9
Pros:

Comfortable beds, clean and tidy, good facilities, nice bathroom. Tasty breakfast.

Cons:

Bottles of water in the fridge, and biscuits with the tea and coffee would have been nice.

2026-07-23 • via Nuitee
P
Piet • solo_traveller • nl
8
Pros:

Prima hotel, goede bedden, mooi gelegen aan het Hyde park. En diverse metrostations dichtbij.

2026-07-23 • via Nuitee
R
Rebecca • solo_traveller • gb
9
Location, Staff and comfort all great
Pros:

The location opposite Kensington Gardens meant we could easily walk in the park. It's a five minute walk to Queens way tube station.

2026-07-23 • via Nuitee
M
Mimi • couple • au
10
Excellent stay and definitely return if i am again to visit London.
Pros:

Walking distance to restaurant and transportation.

Cons:

None

2026-07-22 • via Nuitee
R
robert • couple • gb
9
2026-07-22 • via Nuitee
M
Malik • couple • sa
10
Pros:

اطلالتها جميلة على الهايد بارك وحديقة الكنسينغتون واسعة مقارنة بغرف باقي فنادق لندن
طاقم الفندق متعاون ويلبي لك اللي تبيه وبالنهاية اكيد موقعها جدا ممتاز تحتها بقالة وامام الفندق محطة باص وقريبة من محطات المترو

2026-07-22 • via Nuitee
D
Darien • solo_traveller • us
10
2026-07-21 • via Nuitee
A
afnan • couple • sa
8
Pros:

موقع الفندق وبشاشة الموظفين

Cons:

ضيق الغرف

2026-07-21 • via Nuitee
N
NATHALIE • couple • fr
9
Hotel bien placé. Chambre, propre, salle de bain, petite mais fonctionnelle.
Pros:

Emplacement Pratique pour visiter

Cons:

Tarifs du petit déjeuner élevé

2026-07-20 • via Nuitee
E
Enda • solo_traveller • gb
8
2026-07-20 • via Nuitee
W
Wendy • solo_traveller • nl
9
Ideaal voor een tripje Londen
Pros:

De locatie en de fijne bedden.
Wij boekten een iets grotere kamer (20m2), waar we erg blij mee waren

Cons:

Ontbijt vond ik minder (voor een 4 sterrwn hotel.)

2026-07-20 • via Nuitee
W
Wolstenholme • couple • gb
9
Keep coming back 3 times a year so says it all
Pros:

Been many many times always excellent

Cons:

Nothing

2026-07-19 • via Nuitee
J
Jane • family_with_children • gb
8
Pros:

The location was fine. Rooms and bedding very clean.

Cons:

Bar - drinks were disgusting. Lagers from pump undrinkable. Coffees disgusting and cold. Advise drinking bottled beer and coke only.

2026-07-19 • via Nuitee