Thistle London Hyde Park Kensington Gardens

Hotels
•
Thistle
8.1 (4594 reviews)
104 Bayswater Rd , London , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Friendly staff
Cons:
Small rooms
Cleanliness issues
Lack of amenities

Categories

Cleanliness
7.1
Many reviews cited cleanliness issues, including unclean rooms and lack of proper cleaning.
Service
9.1
Generally good service reported, though some comments indicated areas for improvement.
Location
9.6
Highly praised for its excellent location close to attractions.
Room Quality
6.6
Multiple comments on rooms being very small and uncomfortable.
Amenities
7.6
Basic amenities were mentioned but lacking in several reviews.
Value for Money
7.6
Some reviews suggest it does not provide good value for the price paid.
Food and Beverage
8.6
Breakfast and dining options received some praise but were not a primary focus.
Overall Experience
8.6
Overall a mixed experience, but the location and service made it moderately favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:03

Property Description

Luxurious Accommodation Opposite Hyde Park and Kensington Gardens

Stylish Rooms and Business Facilities

The hotel offers stylish, air-conditioned rooms with free Wi-Fi and stunning views over Kensington Gardens and Hyde Park. Business facilities are available for those traveling for work.

Gastronomic Delights and 24-Hour Room Service

Indulge in modern British and European dishes at the light and airy restaurant. The lounge and bar serve light bites, full meals, traditional afternoon tea, bespoke cocktails, and craft beers. Enjoy the convenience of 24-hour room service.

Convenient Location and Nearby Attractions

Located on the scenic Bayswater Road, the hotel is near Queensway and Bayswater London Underground stations. Explore Kensington Palace and the Princess Diana Memorial Garden just a short stroll away.

Experience luxury and convenience at Thistle London Hyde Park Kensington Gardens.

Important information:

All children under 2 years old stay free of charge in children's cots/cribs in Double Deluxe rooms and Standard Family rooms.

For advance purchase rates, the card used to make the booking must be presented upon arrival along with the appropriate ID.

Guests are required to show a photo identification and credit card upon check-in.

If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.

Please note that all Special Requests are subject to availability and additional charges may apply.

Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises.

The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.1
Based on 4594 reviews
Cleanliness: 7.1
Service: 9.1
Location: 9.6
Room Quality: 6.6
Amenities: 7.6
Value for Money: 7.6
Food and Beverage: 8.6
Overall Experience: 8.6
L
Lorna • solo_traveller • gb
10
2026-09-19 • via Nuitee
R
Rakan • extended_group • sa
10
2026-09-19 • via Nuitee
F
fahad • couple • sa
6
Pros:

اعجبني قربه من الهايد بازك

Cons:

سعر الافطار غالي وليس بالمستوى المأمول وخياراتهم في المنيو قليله
كما ان نظام تنظيف الغرف هو لمره واحد في اليوم ولو احتجت لتنظيف شيءٍ طارئ يرفض مشرف النظافه ذلك

2026-09-19 • via Nuitee
K
Kirsten Bregnhoved • family_with_children • dk
10
2026-09-18 • via Nuitee
ناصر • couple • sa
4
2026-09-16 • via Nuitee
M
Michelle • solo_traveller • cy
10
Excellent hotel will great transport links into London
Pros:

Very handy for transport links into London near to underground station and bus stops and hop on off tour bus stopped right outside
Lovely to be able to walk in Kensington gardens directly opposite hotel
There is a shop under the hotel which sells all the essentials

Cons:

The bath was difficult to get in and out of as shower was in the bath

2026-09-16 • via Nuitee
O
Oonagh • couple • gb
8
2026-09-15 • via Nuitee
F
Fabio • solo_traveller • it
7
Non male ma qualcosa da rivedere
Pros:

Ottima posizione e buona colazione e cena.

Cons:

Per il costo a notte la stanza standard è troppo piccola e poco insonorizzata, troppi rumori interni ed esterni.

2026-09-15 • via Nuitee
C
Chieh Jui • couple • tw
9
Pros:

The staffs are really friendly and nice.

2026-09-15 • via Nuitee
M
M DOLORES • solo_traveller • es
10
Magnífica.
Pros:

Me encantó. El sitio es privilegiado, muy bien comunicado en bus y caminando. Muy limpio. El personal súper atento.

2026-09-15 • via Nuitee
L
Lauren • family_with_children • gb
9
Beautiful view, lovely vibe
Pros:

Lovely staff, lovely breakfast :)

Cons:

Damp in bathrooms , needs a working vent!

2026-09-14 • via Nuitee
R
Robbe Dams • solo_traveller • be
9
Een absolute aanrader voor een trip naar Londen
Pros:

De ligging was prachtig, recht tegenover Hyde Park/Kensington Gardens. De Underground is op enkele minuutjes wandelen en er zijn tal van gezellige en heerlijke restaurantjes in de buurt. Het ontbijt was goed en het personeel was enorm behulpzaam en vriendelijk.

Cons:

De airco was moeilijk in te stellen en relatief luid. (Net zoals alles in Londen is het hotel een beetje prijzig, al valt het enorm mee om op de rand van Zone 1 naar 2 te zitten.)

2026-09-14 • via Nuitee
C
Chris • couple • gb
5
Pros:

Breakfast was decent, breakfast and reception staff were pleasant and welcoming. Good location.

Cons:

Room was very hot - air con did not work - tried to call reception at approx 2145 to discuss this and had no reply.

2026-09-14 • via Nuitee
S
Selma • couple • tr
3
2026-09-13 • via Nuitee
E
Eiko • couple • jp
7
Pros:

部屋が広めで、眺めがよく静か

Cons:

連泊中の清掃がいい加減。
水回りの設備が古く、使いにくい。

2026-09-12 • via Nuitee
M
Marta • solo_traveller • it
8
Pros:

Ottima pulizia della camera.

2026-09-11 • via Nuitee
S
Sule Apak • family_with_children • tr
8
beklentilerimizi karşıladı.
Pros:

Kahvaltısı yeterli, odanın manzarası harika, genişliği güzel, otelin konumu çok iyi.

Cons:

banyo çok eskiydi, duşakabin uzunluğu yeterli değildi, yerler su oluyordu. Terlik yoktu :(

2026-09-10 • via Nuitee
J
Jonas • extended_group • se
7
Skulle kunna bo här igen
Pros:

Nära både Queensway och Bayswater tunnelbanestationerna,bussen till Oxford circus utanför dörren. Bra frukost samt noga med att fråga om allergier

Cons:

Vi klagade på rummet,tog 2 dygn innan vi fick nytt rum.

2026-09-10 • via Nuitee
M
Marjo • couple • fi
8
Rauhallinen perushotelli hyvällä palvelulla keskeisellä sijainnilla.
Pros:

Aamupala oli kattava ja hyvä. Vaihtelua olisi voinut olla hieman, sillä neljänä aamuna lähes täysin sama aamiainen ei enää niin maistu. Esim. lämpimälle puolelle olisi voinut lisätä kasvisvaihtoehtoja näkyville ilman, että niitä tulee pyytää erikseen.

Hotelli oli sijainnistaan huolimatta todella hiljainen.

Cons:

Huone oli perus siisti, varsinkin kylpyhuone, mutta varsinaisen huoneen matto kaipaa kyllä jo vaihtamista.

2026-09-10 • via Nuitee
N
Nicolas • solo_traveller • fr
9
Bon hôtel sur Londres
Pros:

La 3ème fois que nous venons dans cet hôtel.
La chambre est d’une surface correcte, plus grande que ses concurrents
L’emplacement est bien, juste en face d’Hyde Park et bien placé pour rejoindre l’hyper centre facilement
Petit déjeuner OK
Raport qualité prix OK pour Londres

Cons:

L’isolation n’est pas idéale

2026-09-10 • via Nuitee