Thistle London Hyde Park Kensington Gardens

Hotels
•
Thistle
8.1 (4594 reviews)
104 Bayswater Rd , London , GB
+44 20 7523 5058

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Friendly staff
Cons:
Small rooms
Cleanliness issues
Lack of amenities

Categories

Cleanliness
7.1
Many reviews cited cleanliness issues, including unclean rooms and lack of proper cleaning.
Service
9.1
Generally good service reported, though some comments indicated areas for improvement.
Location
9.6
Highly praised for its excellent location close to attractions.
Room Quality
6.6
Multiple comments on rooms being very small and uncomfortable.
Amenities
7.6
Basic amenities were mentioned but lacking in several reviews.
Value for Money
7.6
Some reviews suggest it does not provide good value for the price paid.
Food and Beverage
8.6
Breakfast and dining options received some praise but were not a primary focus.
Overall Experience
8.6
Overall a mixed experience, but the location and service made it moderately favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:03

Property Description

Luxurious Accommodation Opposite Hyde Park and Kensington Gardens

Stylish Rooms and Business Facilities

The hotel offers stylish, air-conditioned rooms with free Wi-Fi and stunning views over Kensington Gardens and Hyde Park. Business facilities are available for those traveling for work.

Gastronomic Delights and 24-Hour Room Service

Indulge in modern British and European dishes at the light and airy restaurant. The lounge and bar serve light bites, full meals, traditional afternoon tea, bespoke cocktails, and craft beers. Enjoy the convenience of 24-hour room service.

Convenient Location and Nearby Attractions

Located on the scenic Bayswater Road, the hotel is near Queensway and Bayswater London Underground stations. Explore Kensington Palace and the Princess Diana Memorial Garden just a short stroll away.

Experience luxury and convenience at Thistle London Hyde Park Kensington Gardens.

Important information:

All children under 2 years old stay free of charge in children's cots/cribs in Double Deluxe rooms and Standard Family rooms.

For advance purchase rates, the card used to make the booking must be presented upon arrival along with the appropriate ID.

Guests are required to show a photo identification and credit card upon check-in.

If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.

Please note that all Special Requests are subject to availability and additional charges may apply.

Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises.

The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.1
Based on 4594 reviews
Cleanliness: 7.1
Service: 9.1
Location: 9.6
Room Quality: 6.6
Amenities: 7.6
Value for Money: 7.6
Food and Beverage: 8.6
Overall Experience: 8.6
S
sami • solo_traveller • kw
9
2026-10-14 • via Nuitee
J
Jenna • solo_traveller • fi
7
Pros:

Hotellin henkilökunta oli todella mukavaa ja ystävällistä.

Cons:

Hissit pienet kun matkustaa rattaiden kanssa ja hotellihuoneeseen kuuluu todella selkeästi käytävän melu ja normi puhe.

2026-10-13 • via Nuitee
O
Othman • extended_group • kw
5
Pros:

the room space is acceptable. near to the underground

Cons:

the room service is poor, for two days did not clean my room and towels are dirty.
the service overall is not that much comparing same grade hotels.

2026-10-12 • via Nuitee
G
GEMMA • family_with_children • gb
8
Convenient for hyde park, clean , comfortable hotel.
Pros:

Convenient location for Royal park half marathon. Quiet room on top floor roadside. Clean.

Cons:

Complementary water in the room would have been appreciated

2026-10-12 • via Nuitee
J
Jorden • couple • be
6
2026-10-12 • via Nuitee
H
Helen • couple • se
8
Trevligt hotell med bra läge.
Pros:

Bra läge vid Hyde park med nära till både bussar och tunnelbana. Trevlig personal. Sköna sängar.

2026-10-11 • via Nuitee
N
Nuno Costa • solo_traveller • pt
9
2026-10-10 • via Nuitee
M
M.NM • solo_traveller • sg
4
2026-10-10 • via Nuitee
A
Aref • solo_traveller • sa
6
Cons:

Breakfast limited to Halal varieties and coffee machine is very slow

2026-10-10 • via Nuitee
M
michela • extended_group • it
10
Soggiorno perfetto e staff eccezionale; pulitissimo , ottima colazione e posizione.
2026-10-09 • via Nuitee
O
Oğşarim • solo_traveller • tr
10
2026-10-08 • via Nuitee
S
Seda • extended_group • tr
8
2026-10-08 • via Nuitee
J
julie • couple • gb
7
We enjoyed being close to Kensington Gardens and Hyde Park. There were plenty of restaurants and pubs close by.
Pros:

We liked the location

Cons:

Being above a petrol station.

The breakfast was not worth the price. The fruit salad was poor.

2026-10-08 • via Nuitee
O
Oğşarim • solo_traveller • tr
10
2026-10-08 • via Nuitee
M
MELKON • extended_group • fr
5
un sejour court
Pros:

amabilité du personnel

Cons:

Chambre

2026-10-07 • via Nuitee
T
Thomas • couple • de
5
Für einen Kurzurlaub hat es vollkommen gereicht.
Pros:

Sie lag direkt am Hyde Park fussläufig nach Notting Hill. Direkt vor der Tür waren Bushaltestellen. Das Frühstück war gut.

Cons:

Das Zimmer war sehr klein.

2026-10-07 • via Nuitee
M
Maxime • couple • fr
10
Emplacement idéal, chambre spacieuse et confortable, personnel merveilleux.
Pros:

Emplacement parfait devant Hyde Park, à deux pas des jardins italiens.
Chambre spacieuse, avec lit king size super confortable.
Grande douche qui ne fuit pas (rare dans les hotels) avec une super pression d'eau.
Café Nespresso disponible.
Personnel au top
Nous avons du reserver en urgence suite à l'annulation de derniere minute de notre hôtel initialement prévu qui avait fermé définitivement sans prévenir. Pran nous a accueilli immédiatement avec une grande gentillesse et efficacité, et se souciant de notre situation difficile.

Cons:

Tout était parfait, mais la télévision pourrait être une smart TV ou permettre de diffuser depuis son téléphone (afin de pouvoir regarder Netflix ou Youtube...) mais c'est un detail, je ne suis pas à Londres pour regarder la TV de toute façon.

2026-10-07 • via Nuitee
P
Patricia Zaccarelli • solo_traveller • br
9
Bom hotel de rede
Pros:

Bem localizado, basico, confortavel na medida. Cafe da manha bom, funcionarios simpáticos. Quartos médios, banheiro pequeno mas ok e camas boas

Cons:

Cafe da manha poderia ser mais variado

2026-10-07 • via Nuitee
C
Christian • solo_traveller • mt
10
Pros:

Location, view, reception hospitality

2026-10-07 • via Nuitee
C
Carole • couple • gb
4
2026-10-07 • via Nuitee