Thistle London Hyde Park Kensington Gardens

Hotels
Thistle
8.1 (4536 reviews)
104 Bayswater Rd , London , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Friendly staff
Cons:
Small rooms
Cleanliness issues
Lack of amenities

Categories

Cleanliness
7.1
Many reviews cited cleanliness issues, including unclean rooms and lack of proper cleaning.
Service
9.1
Generally good service reported, though some comments indicated areas for improvement.
Location
9.6
Highly praised for its excellent location close to attractions.
Room Quality
6.6
Multiple comments on rooms being very small and uncomfortable.
Amenities
7.6
Basic amenities were mentioned but lacking in several reviews.
Value for Money
7.6
Some reviews suggest it does not provide good value for the price paid.
Food and Beverage
8.6
Breakfast and dining options received some praise but were not a primary focus.
Overall Experience
8.6
Overall a mixed experience, but the location and service made it moderately favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:03

Property Description

Luxurious Accommodation Opposite Hyde Park and Kensington Gardens

Stylish Rooms and Business Facilities

The hotel offers stylish, air-conditioned rooms with free Wi-Fi and stunning views over Kensington Gardens and Hyde Park. Business facilities are available for those traveling for work.

Gastronomic Delights and 24-Hour Room Service

Indulge in modern British and European dishes at the light and airy restaurant. The lounge and bar serve light bites, full meals, traditional afternoon tea, bespoke cocktails, and craft beers. Enjoy the convenience of 24-hour room service.

Convenient Location and Nearby Attractions

Located on the scenic Bayswater Road, the hotel is near Queensway and Bayswater London Underground stations. Explore Kensington Palace and the Princess Diana Memorial Garden just a short stroll away.

Experience luxury and convenience at Thistle London Hyde Park Kensington Gardens.

Important information:

All children under 2 years old stay free of charge in children's cots/cribs in Double Deluxe rooms and Standard Family rooms.

For advance purchase rates, the card used to make the booking must be presented upon arrival along with the appropriate ID.

Guests are required to show a photo identification and credit card upon check-in.

If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.

Please note that all Special Requests are subject to availability and additional charges may apply.

Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises.

The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.1
Based on 4536 reviews
Cleanliness: 7.1
Service: 9.1
Location: 9.6
Room Quality: 6.6
Amenities: 7.6
Value for Money: 7.6
Food and Beverage: 8.6
Overall Experience: 8.6
T
Torben extended_group dk
9
Levede op til forventningerne
Pros:

Rolig placering. Rent. Lækre store badehåndklæder.

2026-08-08 via Nuitee
A
Ameena family_with_children bh
5
Fair stay
Cons:

Too small and small elevators

2026-08-08 via Nuitee
K
Kouadria solo_traveller fr
10
2026-08-08 via Nuitee
S
Simon solo_traveller gb
9
5th annual visit as a reliablly good hotel
Pros:

Staff all very friendly and helpful, very comfortable bed and pleasant view overlooking trees of the park.

Cons:

Nothing, all good

2026-08-08 via Nuitee
S
SHARMA solo_traveller in
1
Pros:

NA

Cons:

NA

2026-08-07 via Nuitee
A
Atty extended_group gb
10
Pleasant staff and great location
2026-08-07 via Nuitee
M
Mohammed couple sa
6
2026-08-07 via Nuitee
E
Elizabeth family_with_children gb
8
Pros:

Clean lovely area

Cons:

Under staffed

2026-08-06 via Nuitee
M
Mohammed couple sa
6
Pros:

بشكل عام الفندق جيد مقابل السعر

Cons:

للاسف لا يوجد المياة الخاص بالقهوة بالغرفة

2026-08-06 via Nuitee
R
Rose Bugeja solo_traveller au
9
Pros:

The location was amazing across the road from Kensington Gardens close to shops

2026-08-06 via Nuitee
A
Ayumi family_with_children ch
10
2026-08-06 via Nuitee
A
angela solo_traveller gb
10
2026-08-06 via Nuitee
M
Morgan solo_traveller gb
6
2026-08-05 via Nuitee
D
Dawn extended_group gb
9
Lovely location for Hyde park - good value for Central London
Pros:

We have stayed here twice now and it is always very comfortable for three adults staying in one room. Good size room with everything you need. The reception staff are always very helpful and the room was even ready before official check in time which was brilliant!

Cons:

It’s not the prettiest hotel to look at but the location right next to Hyde park is amazing! The housekeeping staff were a little dismissive when we were incorrectly told we could watch a streaming service on the room TV but not enough to dampen the stay.

2026-08-05 via Nuitee
S
Shaun couple gg
8
Pros:

Perfect location, simple check in process, lift from reception to room very easy and underground parking in Central London which really helps

2026-08-05 via Nuitee
H
Hamid couple pk
2
Pros:

We booked 5 nights on one rate but hotel charged us different rates on all 5 days and charges were not according to the facilities available

Cons:

A small gym

2026-08-04 via Nuitee
H
Hamers family_with_children be
9
Pros:

L’emplacement correspondait parfaitement à ce que nous recherchions : un quartier calme, à l’écart de l’agitation du centre-ville, à proximité d’un parc et desservi par la ligne centrale du métro.

L’hôtel était propre et bien entretenu. À notre arrivée, nous avons été un peu surpris de constater qu’il était situé au-dessus d’une station-service. Cependant, cela s’est finalement révélé être un véritable atout. Nous avons pu y acheter nos boissons et quelques produits du quotidien à des prix bien inférieurs à ceux pratiqués dans le centre-ville. La station-service, ouverte 24h/24, dispose également d’un petit magasin très pratique. Malgré cette situation particulière, aucun désagrément n’a perturbé notre séjour ni notre repos.

L’accès à l’hôtel est très facile en métro, en descendant à la station Queensway. De nombreux restaurants proposant des cuisines variées se trouvent également à proximité.

Le service de chambre était excellent et le personnel très agréable. Propreté super. Je recommande volontiers cet hôtel.

Cons:

Les deux seuls points que nous avons moins appréciés concernaient le lit double et les ascenseurs. Le lit était équipé de roulettes d'un coté, ce qui le faisait légèrement bouger lorsque l’on s’asseyait dessus (pratique pour le nettoyage amis moins pour la stabilité - le lit simple lui était sans roulette). Cela dit, la literie était de très bonne qualité et nous avons très bien dormi (cela n'a causé aucun problème durant la nuit). Par ailleurs, les ascenseurs étaient assez lents, ce qui pouvait parfois entraîner un peu d’attente aux heures de pointe.

2026-08-04 via Nuitee
K
KOKKINOS extended_group cy
8
2026-08-04 via Nuitee
K
Karen solo_traveller gb
10
Pros:

Near tube station, facilities and was quiet

Cons:

Nothing!

2026-08-04 via Nuitee
S
Sandra solo_traveller ca
10
Pros:

Für London ein ausreichend großes Zimmer, ruhig und alles in der Nähe was man braucht

2026-08-03 via Nuitee