Hotel Westbahn

Hotels
8.1 (8508 reviews)
Pelzgasse 1 , Vienna , at

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Outdated rooms
High price for quality

Categories

Cleanliness
7.68
Several reviews mentioned issues such as mold in the bathroom and outdated facilities, reflecting a need for better maintenance.
Service
9.15
Consistently praised for friendly and helpful staff.
Location
9.19
Multiple reviews highlighted the excellent location near public transport and attractions.
Room Quality
7.14
Rooms were noted as outdated and in need of renovation, though some were clean and well-maintained.
Amenities
8.17
Basic amenities were present, but lacking in aspects like internal dining options at night.
Value for Money
6.63
Feedback indicated that the hotel may be overpriced for the quality provided.
Food and Beverage
8.68
Breakfast was well-received, noting a good variety of options available.
Overall Experience
8.15
Overall a mixed experience; some positives but significant negatives impacting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:46

Property Description

Convenient Location
Hotel Westbahn is ideally situated in the heart of Vienna, just steps away from major transportation hubs and popular attractions. Explore the city with ease, thanks to our prime location near shopping districts and cultural landmarks.

Modern Rooms and Amenities
Indulge in comfort and style in our modernly furnished rooms, equipped with all the essentials for a relaxing stay. Enjoy complimentary WiFi, satellite TV, and luxurious toiletries. Upgrade to a room with a seating area for added relaxation.

Charming Courtyard and Complimentary Services
Unwind in our peaceful courtyard garden or grab a complimentary bottle of water upon arrival. Sip on freshly brewed coffee available 24/7 in the lobby. Take advantage of our rental bikes and explore the city at your own pace.

Experience the best of Vienna at Hotel Westbahn. Book your stay with us now for a memorable and convenient getaway.

Important information:

Please note that when booking more than 5 rooms, different policies and additional supplements may apply.

Please note that there are limited parking places on the spot (reservation is not possible). The closest public parking garage is Lugner City Garage, in Gablenzgasse 11 (1150). It is a 10-minute walk from the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Location

Guest Reviews

8.1
Based on 8508 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.14
Amenities: 8.17
Value for Money: 6.63
Food and Beverage: 8.68
Overall Experience: 8.15
S
Szulc solo_traveller pl
10
Pros:

Hotel znajduje się przyjemniej spokojnej okolicy przyjemne pokoje i czyste obsługa bardzo miła śniadania bardzo smaczne i różnorodne

2026-09-12 via Nuitee
J
Joanne solo_traveller de
7
2026-09-12 via Nuitee
T
Tobrov couple at
8
Wir waren zwei Nächte dort waren ansonsten sehr zufrieden vor allem weil es sehr ruhig war.In der T.
Pros:

Frühstück war gut.Der Pancake Automat war leider kaputt. Die Lage war top zwei Minuten zur U-Bahn.Ubsere Zimmer waren sehr ruhig weil nicht Strassenseite.

Cons:

Klimaanlage lhaben wir eingeschaltet als wir zurück kammen war jemand im Zimmer und hat sie höher eingestellt und gesperrt lies sich nicht mehr verstellen.

2026-09-12 via Nuitee
B
Brigitte solo_traveller at
6
Pros:

Tolle Lage, sehr gutes Frühstück, nettes Personal, Klimaanlage

Cons:

Spartanische Einrichtung im Einzelzimmer, dünnes Kopfkissen, Fenster zum Lichtschacht

2026-09-12 via Nuitee
A
Alžbeta solo_traveller sk
10
2026-09-12 via Nuitee
B
Beatriz couple es
8
2026-09-12 via Nuitee
N
Ninni solo_traveller fi
9
Hyvä perusmajoitus
Pros:

Hotelli vastasi odotuksia. Yhden hengen huone oli tilava ja mukavuuksiltaan riittävä, ilmastointi ja jääkaappi tekivät oleskelusta helpompaa. Sänky oli sopivan napakka. Päivittäinen siivous mukava lisä, muutenkin huone ja hotellin yleiset tilat olivat siistit. Aamupala oli riittävän monipuolinen. Hotellin sijainti oli optimaalinen, hyvät julkiset kulkuyhteydet koko kaupunkiin ihan kävelymatkan päässä.

Cons:

Vanhassa rakennuksessa äänieristys oli heikko - äänet niin käytävältä, viereisistä huoneista kuin myös kadulta kuuluivat turhan voimakkaasti.

2026-09-12 via Nuitee
K
Karin solo_traveller at
7
2026-09-11 via Nuitee
N
Nenad couple rs
10
2026-09-11 via Nuitee
H
Han solo_traveller tw
10
2026-09-10 via Nuitee
H
Herbert Derfler solo_traveller at
9
2026-09-10 via Nuitee
N
Notsch couple at
5
2026-09-09 via Nuitee
O
Otto couple at
8
2026-09-09 via Nuitee
J
Julian solo_traveller br
8
2026-09-09 via Nuitee
D
Deka solo_traveller at
5
2026-09-09 via Nuitee
B
Bumberger solo_traveller at
8
Sehr angenehmer Aufenthalt, Personal sehr freundlich, optimale Lage, gerne wieder
Pros:

Personal sehr freundlich und hilfsbereit
Lage direkt am Westbahnhof, optimale Verkehrsanbindung
Zimmer einfach aber sauber und zweckmäßig

Cons:

TV defekt (oder kostenpflichtig?)

2026-09-08 via Nuitee
F
Francisco solo_traveller es
10
2026-09-08 via Nuitee
M
Martin solo_traveller at
8
Tolles, zentral gelegenes Hotel!
Pros:

Der Scharm des alten wiener Gebäudes, gepaart mit zeitgemäßer Einrichtung. Dazu die sehr freundlichen und zuvorkommenden Mitarbeiter. Das Frühstück bietet alles was das Herz begehrt. Wir waren rundum zufrieden und kommen sehr gerne wieder!

Cons:

Nichts!

2026-09-08 via Nuitee
L
Luschnig solo_traveller at
8
2026-09-08 via Nuitee
M
Marina solo_traveller it
8
Consigliato
Pros:

Pulizia, silenzio, colazione super

Cons:

Niente

2026-09-07 via Nuitee