Hotel Westbahn

Hotels
8.1 (8282 reviews)
Pelzgasse 1 , Vienna , at
+43 1 9821480

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Outdated rooms
High price for quality

Categories

Cleanliness
7.68
Several reviews mentioned issues such as mold in the bathroom and outdated facilities, reflecting a need for better maintenance.
Service
9.15
Consistently praised for friendly and helpful staff.
Location
9.19
Multiple reviews highlighted the excellent location near public transport and attractions.
Room Quality
7.14
Rooms were noted as outdated and in need of renovation, though some were clean and well-maintained.
Amenities
8.17
Basic amenities were present, but lacking in aspects like internal dining options at night.
Value for Money
6.63
Feedback indicated that the hotel may be overpriced for the quality provided.
Food and Beverage
8.68
Breakfast was well-received, noting a good variety of options available.
Overall Experience
8.15
Overall a mixed experience; some positives but significant negatives impacting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:46

Property Description

Convenient Location
Hotel Westbahn is ideally situated in the heart of Vienna, just steps away from major transportation hubs and popular attractions. Explore the city with ease, thanks to our prime location near shopping districts and cultural landmarks.

Modern Rooms and Amenities
Indulge in comfort and style in our modernly furnished rooms, equipped with all the essentials for a relaxing stay. Enjoy complimentary WiFi, satellite TV, and luxurious toiletries. Upgrade to a room with a seating area for added relaxation.

Charming Courtyard and Complimentary Services
Unwind in our peaceful courtyard garden or grab a complimentary bottle of water upon arrival. Sip on freshly brewed coffee available 24/7 in the lobby. Take advantage of our rental bikes and explore the city at your own pace.

Experience the best of Vienna at Hotel Westbahn. Book your stay with us now for a memorable and convenient getaway.

Important information:

Please note that when booking more than 5 rooms, different policies and additional supplements may apply.

Please note that there are limited parking places on the spot (reservation is not possible). The closest public parking garage is Lugner City Garage, in Gablenzgasse 11 (1150). It is a 10-minute walk from the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 8282 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.14
Amenities: 8.17
Value for Money: 6.63
Food and Beverage: 8.68
Overall Experience: 8.15
N
Nadine Neu • solo_traveller • de
8
2026-07-25 • via Nuitee
E
elif • extended_group • it
8
2026-07-25 • via Nuitee
E
Eduard • solo_traveller • ch
10
Pros:

Die Lage für einen Besuch in Wien ist super. Das Personal sehr freundlich. Wir waren eine Gruppe mit 6 Personen (3 Zimmer). 2 Zimmer mit Dusche und 1 Zimmer mit Badewanne. Die Zimmer sind sauber, haben eine angenehme Grösse.
Fazit: klare Empfehlung für Wien.

2026-07-24 • via Nuitee
M
Michelle • solo_traveller • sk
8
2026-07-24 • via Nuitee
G
Grzegorz • solo_traveller • pl
10
Pros:

Polecam

2026-07-24 • via Nuitee
P
Philipp • couple • de
8
Pros:

Klimaanlage.

2026-07-23 • via Nuitee
S
Sieglinde • solo_traveller • at
9
Pros:

Toplage! Ruhig und sehr sauber! Check in um rund um die Uhr besetzt. Super Personal und sehr freundlich. Danke.

2026-07-23 • via Nuitee
M
Marta • family_with_children • de
10
2026-07-23 • via Nuitee
N
Nadiya • solo_traveller • ua
10
2026-07-23 • via Nuitee
R
Roman • family_with_children • pl
8
2026-07-23 • via Nuitee
C
Clara • solo_traveller • de
8
2026-07-22 • via Nuitee
S
Silas • couple • de
9
Pros:

Top Preis Leistung

Cons:

An der Rezeption wurde ich nicht sonderlich freundlich begrüßt, ansonsten alles gut

2026-07-22 • via Nuitee
I
Ievgenii • family_with_children • no
9
2026-07-22 • via Nuitee
B
Beatrix • solo_traveller • hu
10
2026-07-22 • via Nuitee
A
Ana • extended_group • es
9
2026-07-22 • via Nuitee
J
JacMat • extended_group • pl
8
Wszystko było super
Pros:

Różnorodne i pyszne

2026-07-22 • via Nuitee
I
Irina • couple • ro
10
Pros:

Staff was nice, location very good, and overall a good experience.

2026-07-21 • via Nuitee
L
Lorena • couple • it
7
Wir waren zufrieden.
Pros:

Die Unterkunft ist für Bahnreisende sehr gut gelegen. Das Zimmer ist klein, aber sauber.
Das Personal sehr freundlich und entgegenkommend.

2026-07-21 • via Nuitee
S
Sophia • extended_group • de
7
2026-07-21 • via Nuitee
L
Luděk • family_with_children • cz
8
Hotel s výhodnou polohou u vlakového nádraží a dobrou dostupností do centra.
Pros:

Hotel má dobrou polohu u vlakového nádraží. Garáž byla bohužel plná, ale v okolí hotelu se dá najít místo na parkování.
Měli jsem pokoj orientovaný do klidného dvora, což bylo velmi příjemné.

Cons:

Zařízení hotelu je částečně původní, místy už trochu opotřebované.

2026-07-21 • via Nuitee