Hotel Westbahn

Hotels
8.1 (8188 reviews)
Pelzgasse 1 , Vienna , at

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Outdated rooms
High price for quality

Categories

Cleanliness
7.68
Several reviews mentioned issues such as mold in the bathroom and outdated facilities, reflecting a need for better maintenance.
Service
9.15
Consistently praised for friendly and helpful staff.
Location
9.19
Multiple reviews highlighted the excellent location near public transport and attractions.
Room Quality
7.14
Rooms were noted as outdated and in need of renovation, though some were clean and well-maintained.
Amenities
8.17
Basic amenities were present, but lacking in aspects like internal dining options at night.
Value for Money
6.63
Feedback indicated that the hotel may be overpriced for the quality provided.
Food and Beverage
8.68
Breakfast was well-received, noting a good variety of options available.
Overall Experience
8.15
Overall a mixed experience; some positives but significant negatives impacting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:46

Property Description

Convenient Location
Hotel Westbahn is ideally situated in the heart of Vienna, just steps away from major transportation hubs and popular attractions. Explore the city with ease, thanks to our prime location near shopping districts and cultural landmarks.

Modern Rooms and Amenities
Indulge in comfort and style in our modernly furnished rooms, equipped with all the essentials for a relaxing stay. Enjoy complimentary WiFi, satellite TV, and luxurious toiletries. Upgrade to a room with a seating area for added relaxation.

Charming Courtyard and Complimentary Services
Unwind in our peaceful courtyard garden or grab a complimentary bottle of water upon arrival. Sip on freshly brewed coffee available 24/7 in the lobby. Take advantage of our rental bikes and explore the city at your own pace.

Experience the best of Vienna at Hotel Westbahn. Book your stay with us now for a memorable and convenient getaway.

Important information:

Please note that when booking more than 5 rooms, different policies and additional supplements may apply.

Please note that there are limited parking places on the spot (reservation is not possible). The closest public parking garage is Lugner City Garage, in Gablenzgasse 11 (1150). It is a 10-minute walk from the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 8188 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.14
Amenities: 8.17
Value for Money: 6.63
Food and Beverage: 8.68
Overall Experience: 8.15
M
Min • extended_group • tw
6
The staff was nice but the facility doesn't really worth for this price
Pros:

They have basic things you need.

Cons:

The facility isn't very nice. You would expect more for this price

2026-06-20 • via Nuitee
J
Josef • extended_group • at
9
Alles OK, kommen gerne wieder!
Pros:

Alles bestens, gute Lage, freundliches Personal !

2026-06-20 • via Nuitee
H
Hsin-Ching • couple • gb
4
Cons:

浴缸不給盛水，連熱水壺跟拖鞋都沒有

2026-06-20 • via Nuitee
H
Halarewicz • solo_traveller • pl
8
2026-06-19 • via Nuitee
O
Orban • solo_traveller • ro
10
2026-06-19 • via Nuitee
S
Sonja • solo_traveller • at
9
Pros:

Alles sauber, tolles Bett, überraschend gutes und reichhaltiges Frühstück (Preis leistung super!!)

Cons:

Garage kann nur während des Aufenthalts (max. 11 Uhr am Abreisetag) genutzt werden. Ich hatte beruflich noch zu tun in Wien und bis 14 Uhr Termine, daher nutzte ich dann die Wipark Garage gegenüber. Da war die Tagespauschale zwar 2 Euro mehr aber man konnte 24 Stunden auch stehen bleiben.

2026-06-19 • via Nuitee
W
Walter • solo_traveller • at
10
Pros:

Tolles Hotel ,super Frühstück.Gerne wieder.

2026-06-19 • via Nuitee
A
Andreas • solo_traveller • it
7
2026-06-18 • via Nuitee
P
PANTELITSA • solo_traveller • cy
10
Pros:

Location, cleanliness, welcoming staff

2026-06-18 • via Nuitee
R
Ronald • solo_traveller • at
9
2026-06-18 • via Nuitee
C
Christian • couple • at
7
2026-06-17 • via Nuitee
B
Bernd • solo_traveller • at
6
2026-06-17 • via Nuitee
R
Rötter • solo_traveller • de
9
Super Lage und gutes Hotel :-)
Pros:

Es war prima dass wir in unserem 3-Bettzimmer 3 richtige Betten hatten. Die Betten waren sehr liebevoll mit den Handtüchern dekoriert und es gab für jeden ein Wäffelchen und Ohrenstöpsel
Das Frühstück war sehr lecker 😋

2026-06-16 • via Nuitee
B
Burçin • couple • tr
8
2026-06-16 • via Nuitee
C
Christa • solo_traveller • at
10
Klein und fein
Pros:

Kleines, feines Zimmer, gerade richtig für eine Nacht in Wien

2026-06-16 • via Nuitee
M
Martin • couple • at
8
2026-06-16 • via Nuitee
C
Corinna29 • solo_traveller • at
8
Hotel Westbahn
Pros:

Das Hotel liegt in unmittelbarer Nähe zum Westbahnhof und der Mariahilfer Straße.
Das Zimmer war groß.
Das Bett und der Polster waren bequem.
Es war sehr sauber.
Das Frühstück war sehr gut, besonders der Kaffee.
Ein schön eingerichteter Frühstücksraum.

Cons:

Es waren schon Ohrstöpsel am Nachttisch, das war ein Zeichen. Die Straße war ohrenbetäubend laut.
Man konnte nicht mit offenem Fenster schlafen.

Im Zimmer gab es nur einen schmalen Tisch als Ablage.... da wäre eine Kommode noch toll, oder Sideboards.

Der Gepäckraum ist das Büro des Hotels, das war sehr eng und komisch.

2026-06-16 • via Nuitee
M
Marlene • solo_traveller • at
5
2026-06-16 • via Nuitee
R
Roland • solo_traveller • at
8
2026-06-16 • via Nuitee
M
Marijana • solo_traveller • at
10
2026-06-15 • via Nuitee