Hotel Copernicus

Hotels
•
Relais & Châteaux
9.1 (860 reviews)
ul. Kanonicza 16 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Lovely amenities
Cons:
Cleanliness issues
Subpar breakfast
Noise disturbances

Categories

Cleanliness
7.99
The cleanliness was a concern with unmotivated staff and lack of proper hygiene practices mentioned.
Service
9.96
Most staff were kind and courteous, although there were some complaints about specific staff behavior.
Location
10
The location was highly praised for being in a romantic street near Wawel Castle.
Room Quality
9
Rooms were described as nice and comfortable but there were mentions of noise issues.
Amenities
9.95
Spa and pool facilities were noted as lovely with good quality toiletries.
Value for Money
8.98
While the hotel is five-star, breakfast and service details were underwhelming relative to expectations.
Food and Beverage
6.94
Breakfast was criticized for quality and the expectation for better options at a five-star hotel.
Overall Experience
9.99
Overall experience was positive despite some detailed criticisms, contributing to a strong impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:54

Property Description

Historic Charm and Modern Luxury

The 5-star Hotel Copernicus in Kraków’s Old Town offers a unique stay in a Renaissance building. The historic interiors, sauna, and swimming pool in vaulted cellars provide a luxurious experience.

Elegant Rooms and Top-notch Amenities

Spacious rooms at Copernicus feature wooden ceilings, 14th-century decorations, free Wi-Fi, and marble bathrooms. Guests enjoy complimentary mineral water and newspapers.

Fine Dining and Relaxation

The hotel's terrace offers stunning views of the Wawel, while the Michelin Guide-recommended restaurant serves seasonal Polish cuisine. With 24-hour front desk service, spa facilities, and proximity to top attractions, Hotel Copernicus ensures a memorable stay.

Ready to experience the blend of history and luxury at Hotel Copernicus? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 14 years old stay for 150 zł per person per night when using an existing bed.
    Children up to and including 2 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs PLN 150 per day.

Location

Guest Reviews

9.1
Based on 860 reviews
Cleanliness: 7.99
Service: 9.96
Location: 10
Room Quality: 9
Amenities: 9.95
Value for Money: 8.98
Food and Beverage: 6.94
Overall Experience: 9.99
Z
Ziemowit • couple • pl
10
2026-05-27 • via Nuitee
E
Esther • couple • de
10
Pros:

Friendly, clean, proximity to town square

Cons:

Nothing

2026-05-27 • via Nuitee
V
Veronika • couple • de
7
Great location, not so great experience.
Pros:

The hotel is perfectly located to visit the important sites. Almost all are in a short walking distance It's very close to the Wawel castle, the Peter & Paul cathedral and the main market square. The staff at reception was professional, helpful and competent.

Cons:

Many rooms ( including ours) have no view and only a window facing the inner ( covered) courtyard which serves as a lobby. The room felt pretty dark, difficult to get fresh air. The breakfast was a pain - there is a small buffet , but mostly you have to order a la cart and the kitchen is extremely slow even when there are just few guests for breakfast ( 30 min waiting time for a boiled egg) and they mix up orders.

2026-05-26 • via Nuitee
W
WAMJOHN • couple • us
10
Warm service in a pristine comfy home away from home.
Pros:

Even though the facility was beautiful and comfortable the very best part of the place was the superb friendly staff. The location couldn't be beat.

Cons:

Everything was perfect. We didn't want to leave. There really wasn't anything that we didn't like about this wonderful hotel. Some might balk at the price but we certainly got what we paid for and would love to return.

2026-05-22 • via Nuitee
S
simone81 • couple • ch
8
Pros:

Hotel situato nel centro di Cracovia a due passi dal Castello e dalla piazza principale. L'hotel è un edificio storico molto ben tenuto. Il cibo è molto curato e consigliamo la cena gourmet stellata. La spa è piccola ma molto curata e accogliente. Usufruito di massaggi di buona qualità.

Cons:

Le stanze standard sono un po' carenti in diversi punti e non proprio all'altezza di un 5 stelle (poco luminose, affaccio interno e non all'esterno, il letto è attaccato a una scala, bilancia non funzionante). Abbiamo chiesto un upgrade e gentilmente lo staff si è proposto di assegnarci una magnifica suite di ottimo livello che consigliamo in fase di prenotazione.

2026-05-18 • via Nuitee
C
Chris • solo_traveller • es
10
2026-05-11 • via Nuitee
K
Karol • couple • pl
9
2026-05-10 • via Nuitee
K
KAZUKI • solo_traveller • jp
10
最高！みなさんありがとうございました。クラクフで会った全ての人に感謝を伝えたい。
Pros:

スタッフが非常に親切で、あらゆる場面で助けてくれた。分からないことがあっても丁寧に答えていただき、安心に過ごすことができた。

Cons:

シャワー関係。水の出が悪かった印象がある。ただこれは欧州全体に共通することかもしれない。

2026-05-06 • via Nuitee
P
Piotr • couple • pl
9
Polecam :).
Pros:

Położenie, estetyka hotelu, czystość.

Cons:

Preferuję raczej prysznic niż wannę, ale oczywiście to kwestia gustu, jednak dla starszych osób korzystanie z wanny może być problemem.

2026-05-03 • via Nuitee
D
Dawn • couple • us
10
Pros:

We truly enjoyed your hotel and the Old Town! Krakow is such a beautiful city! Very walkable, so clean and welcoming! The hotel accommodations, staff and dining areas were exceptional. We came to Krakow to visit Auschwitz primarily and to never forget the human capacity for evil. We left with profound memories we will always remember. Thank you for such a remarkable experience in your country!

Cons:

NA

2026-05-02 • via Nuitee
R
Rachelle • couple • gb
10
Perfect surprise weekend for my partners birthday
Pros:

Very central, great breakfast

Cons:

I liked everything

2026-05-01 • via Nuitee
I
Iurii • couple • ua
10
Pros:

Подяка велика

2026-04-25 • via Nuitee
J
Justo Méndez Arámburu • solo_traveller • pr
10
Pros:

Belleza de la habitación
Atenciones del personal
Ubicación

Cons:

Todo nos gustó

2026-04-20 • via Nuitee
S
Stig • couple • no
8
2026-04-20 • via Nuitee
M
Matthew • couple • gb
10
2026-04-19 • via Nuitee
B
Ben • family_with_children • gr
8
2026-04-15 • via Nuitee
C
cyril • family_with_children • fr
10
2026-04-09 • via Nuitee
E
EMILIANO • couple • es
10
Pros:

Exelente diseño, excelente atención.

Cons:

No hubo nada que no me haya gustado.

2026-04-07 • via Nuitee
A
agrep1 • Friends getaway
10
Nice
Pros:

We had a good time here and also with good Polish wine.

2026-04-04 • via Tripadvisor
J
Jean-Baptiste • couple • fr
5
Les clés Michelin ne sont pas du tout justifiées!
Pros:

L’emplacement juste à côté du château, la taille de la chambre et la décoration en adéquation avec le lieu historique. Le petit-déjeuner copieux et la serveuse très prévenante.

Cons:

Le service principalement. Aucune explication sur la chambre lors du check-in, alors que le système d’éclairage est un peu complexe. J’ai dû me débrouiller avec ma valise.
Le service de chambre est catastrophique. Une femme de chambre est entré pendant que je prenais ma douche à 9.30 du matin, sans s’excuser, pour savoir si je souhaitais que la chambre soit faite. Les rideaux ont été tirés une nuit sur les 3 de mon séjour. Le lit était fait sans être fait. Les bouteilles d’eau entamée non remplacée….
On est très loin du niveau attendu dans un relais et château, encore plus d’un hôtel 2 clés Michelin!

2026-04-04 • via Nuitee