Hotel Copernicus

Hotels
•
Relais & Châteaux
9.1 (878 reviews)
ul. Kanonicza 16 , Kraków , pl
+48 12 424 34 00

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Lovely amenities
Cons:
Cleanliness issues
Subpar breakfast
Noise disturbances

Categories

Cleanliness
7.99
The cleanliness was a concern with unmotivated staff and lack of proper hygiene practices mentioned.
Service
9.96
Most staff were kind and courteous, although there were some complaints about specific staff behavior.
Location
10
The location was highly praised for being in a romantic street near Wawel Castle.
Room Quality
9
Rooms were described as nice and comfortable but there were mentions of noise issues.
Amenities
9.95
Spa and pool facilities were noted as lovely with good quality toiletries.
Value for Money
8.98
While the hotel is five-star, breakfast and service details were underwhelming relative to expectations.
Food and Beverage
6.94
Breakfast was criticized for quality and the expectation for better options at a five-star hotel.
Overall Experience
9.99
Overall experience was positive despite some detailed criticisms, contributing to a strong impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:54

Property Description

Historic Charm and Modern Luxury

The 5-star Hotel Copernicus in Kraków’s Old Town offers a unique stay in a Renaissance building. The historic interiors, sauna, and swimming pool in vaulted cellars provide a luxurious experience.

Elegant Rooms and Top-notch Amenities

Spacious rooms at Copernicus feature wooden ceilings, 14th-century decorations, free Wi-Fi, and marble bathrooms. Guests enjoy complimentary mineral water and newspapers.

Fine Dining and Relaxation

The hotel's terrace offers stunning views of the Wawel, while the Michelin Guide-recommended restaurant serves seasonal Polish cuisine. With 24-hour front desk service, spa facilities, and proximity to top attractions, Hotel Copernicus ensures a memorable stay.

Ready to experience the blend of history and luxury at Hotel Copernicus? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 14 years old stay for 150 zł per person per night when using an existing bed.
    Children up to and including 2 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs PLN 150 per day.

Location

Guest Reviews

9.1
Based on 878 reviews
Cleanliness: 7.99
Service: 9.96
Location: 10
Room Quality: 9
Amenities: 9.95
Value for Money: 8.98
Food and Beverage: 6.94
Overall Experience: 9.99
T
Tetiana • couple • ae
10
It was very European style place, hotel has its history, highly recommended for people who want to explore Old town- it’
Pros:

It’s very authentic, located at the heart of Krakow. Very friendly and accommodating staff, quality breakfast, nice facilities!

Cons:

No Gym available at property itself

2026-07-20 • via Nuitee
F
František • couple • sk
10
2026-07-20 • via Nuitee
I
Ian • couple • gb
10
Magnificent hotel
Pros:

Fabulous staff and location

Cons:

Nothing

2026-07-19 • via Nuitee
R
Rune • couple • no
10
Pros:

Veldig serviceminded personal, beliggenhet midt i gamlebyen. Veldig sjarmerende bygning.

2026-07-16 • via Nuitee
S
Sabine • couple • de
10
Wunderbar!!!
Pros:

Das Copernicus ist ein wunderschönes Hotel, old fashion und modern zu gleich! Unglaublich freundliche Mitarbeiter, tolle Zimmer, ein entzückender Wellnessbereich!
Die Lage des Hotels ist mehr als perfekt!

Cons:

Absolut nichts!

2026-07-13 • via Nuitee
D
danielem19899 • Couples
10
A wonderful experience
Pros:

It was great. We left this hotel yesterday, but we already miss it. The location is perfect: near the castle, on a quiet street parallel to the main avenue. Therefore, we were right in the city centre but without the noise, and we were halfway between the Main Market Square and the lively quarter of Kazimierz. The staff, the room, the spa, the restaurant – all these elements are what made our sixth visit to Kraków so unique.

2026-07-12 • via Tripadvisor
T
Thiel • family_with_children • se
8
Pros:

Vackert hotell

Cons:

Baren var lite tråkig.

2026-07-12 • via Nuitee
M
Mariusz • couple • pl
9
Pobyt niesamowicie wygodny
Pros:

Położenie, obszerny pokój

Cons:

Może odrobinę akustyka obiektu, ale to drobna sprawa

2026-07-12 • via Nuitee
O
Olaf • couple • ch
8
2026-07-08 • via Nuitee
R
randib2016 • Business • Washington DC, District of Columbia
10
Great experience, stunning building inside and out
Pros:

A beautiful hotel with a wonderful location.

The rooms were comfortable with all the old world touches in the furnishings that made them feel special. But we appreciated the modern touch of a very high functioning air-conditioning!

Everything from the decor to the linens were wonderful. Service was great. Would stay again.

2026-07-06 • via Tripadvisor
S
Susan • solo_traveller • us
9
Beautiful old-fashioned hotel with a wonderful courtyard. Unique underground pool.
Pros:

Excellent location close to the main Square, but not so close that you hear the noises all night. loved the underground pool. Great for kids.

Cons:

This is a minor point, but cars cannot pull up in front of the hotel. So if you need to catch an Uber or meet your driver for an excursion, you have to walk out of the hotel and walk maybe half a block.

2026-07-04 • via Nuitee
R
RadosławP • solo_traveller • pl
10
2026-07-03 • via Nuitee
W
wes • couple • gb
9
Amazing, amazing and even more amazing.
Pros:

The room, bed, bedding, facilities and staff were all excellent. The area is so close to the castle, river and within easy walking distance to both the Jewish Quarter and the Main square. Absolutely loved everything about the trip. Thank you.

Cons:

Nothing to do with the hotel, but through booking.com I arranged a taxi to pick us up. It took an hour to get through customs and baggage. The taxi driver waited on us, but then stated the taxi had been cancelled an we should pay him an extra 100 in cash. Do not book a taxi through booking.com as there were lots of taxi's outside around the same price.

2026-07-02 • via Nuitee
H
Henrik • extended_group • dk
8
Pros:

Beliggenheden

Cons:

Stor forskel i kvaliteten af samme type af værelser

2026-07-01 • via Nuitee
L
Linda • family_with_children • no
10
2026-06-30 • via Nuitee
B
Barbara • family_with_children • gb
10
Great hotel in a great location
Pros:

Hotel Copernicus is a truly beautiful boutique hotel in the heart of Kraków. The location is outstanding, just a short walk from all of the main attractions, yet it still feels peaceful and exclusive.

We stayed in one of the large suites, which was spacious, elegant and full of character. The historic building has been beautifully preserved while offering all the comfort you'd expect from a luxury hotel.

The food was exceptional. Every meal was of a very high standard, with excellent service to match. The staff were welcoming, professional and made us feel very well looked after throughout our stay.

Overall, it was a fantastic experience and I would highly recommend Hotel Copernicus to anyone looking for a luxurious and characterful stay in Kraków.

Cons:

The only real disappointment was the bathroom in our suite. While the bedroom itself was stunning, the bathroom felt dated and underwhelming compared to the rest of the accommodation. It lacked the same sense of luxury as the suite and could definitely benefit from a refurbishment to bring it up to the standard of the rest of the hotel.

Other than that, we had a wonderful stay and would happily return.

2026-06-30 • via Nuitee
R
richardk078 • NONE • Hitchin, Hertfordshire, England
10
Classy Hotel
Pros:

Very good service. Rooms and restaurant excellent. Located ideally for the castle, the old town and Jewish Quarter.

2026-06-29 • via Tripadvisor
L
Lidia • couple • pl
8
W sumie pobyt bardzo udany.
Pros:

Miły i pomocny personel, dobre śniadanie , świetna lokalizacja.

Cons:

Głośna ,warcząca klimatyzacja .

2026-06-26 • via Nuitee
P
Patrick • couple • nl
10
2026-06-25 • via Nuitee
H
Hideki • couple • jp
9
宿泊と食事など、最高です。
Pros:

スタッフが親切で親しみやすい。部屋の広さが適当で、天井の高さは十分にある。フルーツ、カセットコーヒー常備あり。宿泊料金に含まれる朝食の選択肢が豊富で美味しく量は十分以上である。

Cons:

特になし。

2026-06-24 • via Nuitee