Hampton Inn & Suites Ontario

Hotels
•
Hampton Inn
8.6 (401 reviews)
4500 East Mills Circle , Ontario , US
+1 909-980-9888

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Value for Money
Cons:
Cleanliness Issues
Noise from Construction
Lack of Amenities

Categories

Cleanliness
8.06
Some reviews mentioned mold in the shower and smells of animals, indicating lower cleanliness.
Service
9.53
General sentiment highlights friendly staff and excellent service.
Location
9.57
Consistently praised for being close to shopping and dining.
Room Quality
8.02
Mentioned as dated with requests for updates, but generally clean.
Amenities
7.55
Lack of microwaves and fridges noted, which impacts amenities.
Value for Money
8.51
Good value mentioned but affected by construction noise.
Food and Beverage
8.56
Breakfast received good comments, but issues with availability during certain times.
Overall Experience
9.03
Mixed feelings due to construction, but many would return due to positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:54

Property Description

Modern Facilities and Free Amenities
The Hampton Inn and Suites Ontario offers modern on-site facilities and a range of complimentary amenities, including wireless internet access.

Convenient Location
Situated near Ontario Mills Mall and major motorways, this hotel is just a short drive from Ontario International Airport and popular entertainment venues like Citizens Business Bank Arena and Glen Helen Amphitheater.

Comfort and Convenience
Guests can relax in well-appointed rooms featuring Hampton beds, start the day with a complimentary hot breakfast, and make use of the outdoor pool and fitness center during their stay.

Book your stay at the Hampton Inn and Suites Ontario now for a relaxing and convenient hotel experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Any evidence of smoking in the rooms or anywhere inside the hotel may be subject to the hotel's fine policy. This is a 100% nonsmoking hotel.

The hotel will be undergoing renovations from 2/18/2026 until 3/31/2026. Thank you for your patience and understanding.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 401 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.57
Room Quality: 8.02
Amenities: 7.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 9.03
C
Crystal • couple • us
10
2026-09-14 • via Nuitee
S
Stephanie • couple • us
10
It was a great choice I would stay here again
Pros:

Very clean and comfortable

2026-09-10 • via Nuitee
M
Miguel • solo_traveller • us
10
2026-09-03 • via Nuitee
C
Cheneeda • couple • us
10
2026-08-28 • via Nuitee
A
ANDERSON • family_with_children • tw
10
Pros:

Best location from ONT airport

2026-08-15 • via Nuitee
A
Albert • couple • us
9
Great stay, great staff.
Pros:

Very clean room, great location

Cons:

The parking

2026-08-13 • via Nuitee
M
Monique • couple • us
8
Very convenient for my work travel lots nearby comfortable and easy.
Pros:

Location ease of parking and spacious comfortable room.

Cons:

Nothing to complain about

2026-08-08 • via Nuitee
N
NorthStar09960260071 • Family
10
Best review of the month
Pros:

It is so good and nice.very accomadating

2026-08-01 • via Tripadvisor
C
Camper18444699880 • Family
10
Awesome Vacation
Pros:

Rooms are Spacious, beds are super comfortable, staff is amazing and the property is very clean. Also the location is the best it’s by everything and anything you can think of. Absolutely worth the money. And they have a great snack area for those late night cravings. I will definitely be coming back for our next vacation.

2026-07-31 • via Tripadvisor
O
O845UYantoniob • Family
10
Trip
Pros:

Good customer service! Would come back

2026-07-26 • via Tripadvisor
T
T1901MYdonnaj • Family
10
Very nice hotel
Pros:

Very nice large room .. great location

2026-07-24 • via Tripadvisor
J
Joël • solo_traveller • pf
8
2026-07-21 • via Nuitee
C
chelsmanuto • Family • Mission Viejo, California
10
Great experience
Pros:

Room is very clean and service is wonderful .

2026-07-20 • via Tripadvisor
L
Lorraine • family_with_children • us
8
The hotel room was not worth the price.
Pros:

The hotel seemed clean and I was able to get into the room a little early.

Cons:

I thought the breakfast choices were on the skimpy side.

2026-07-19 • via Nuitee
1
102adp • Family
10
You Won’t Be Disappointed
Pros:

This hotel is wonderful and newly renovated. We love the staff especially Anthony at the front desk, he’s such a joy to be around and very helpful. It’s crazy close to everything, so there is something for everyone. You will not be disappointed

2026-07-12 • via Tripadvisor
2
224rica • Solo travel
6
Decent
Pros:

Breakfast didn’t have anything to drink and the shower head in the room was messed up. The front desk worker Azucena was great help though and made the experience much better.

2026-07-12 • via Tripadvisor
S
Serina • family_with_children • us
10
2026-07-09 • via Nuitee
L
L4638UAtaylorc • Family
10
Last minute stay
Pros:

The staff was amazing and extremely helpful. The breakfast was good. The hotel was clean and the room was great. Would definitely visit again.

2026-07-08 • via Tripadvisor
N
N8316WZbrandis • Solo travel
10
5 stars
Pros:

Nice clean spacious rooms, great breakfast options 6-10a. And very friendly staff

2026-07-02 • via Tripadvisor
B
B8892XSjosephm • Family
10
Helpful
Pros:

Excellent service. The front desk was very friendly and helpful. 👍

2026-06-28 • via Tripadvisor