Pets allowed

Facilities

Free breakfast
Meeting rooms
Full-service spa
Boat tours nearby
Fitness facilities
Electric car charging station
Health club
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good entertainment
Cons:
Poor food quality
Inconsistent service in dining area

Categories

Cleanliness
8.38
The hotel was clean, but the area around the pool suffered from an excess of pigeon droppings.
Service
9.35
Staff were kind and accommodating, providing warm and professional service.
Location
9.39
Excellent location between the main street and the beach.
Room Quality
9.34
Rooms were of good size, clean, with excellent bathrooms and balconies.
Amenities
8.87
Hotel offered good amenities including entertainment and communal spaces.
Value for Money
8.33
Expected higher quality for the price paid, particularly regarding food.
Food and Beverage
7.88
Food was disappointing, with cold side dishes and a chaotic dining experience.
Overall Experience
8.85
Mixed experience; excellent aspects balanced by notable disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 06:19

Property Description

Discover an oasis of tranquility at Secrets Mallorca Villamil Resort & Spa - Adults Only, where luxury meets relaxation.

Indulge in Unmatched Wellness
Rejuvenate at our full-service spa offering massages, body treatments, and facials. Dive into wellness with our health club, outdoor and indoor pools designed for your ultimate relaxation.

Culinary Delights Await
Savor exquisite international cuisine at the World Café and enjoy all-inclusive rates for meals and beverages at our five dining establishments. Don't miss the poolside bar for a refreshing drink after a sunny day!

Comfort and Convenience
Stay in style in one of our 162 luxurious guestrooms complete with flat-screen TVs and memory foam beds. Enjoy complimentary Wi-Fi and a round-the-clock front desk for all your needs.

Your perfect getaway awaits—don't hesitate to book your stay today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests under 18 years old are not permitted at this adults-only property.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in kg is 10

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

8.8
Based on 164 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 9.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 8.85
E
Emily • couple • gb
7
Nice but not spectacular
Pros:

Great beachfront location and very clean throughout. The staff were friendly and helpful, especially when we asked to move rooms. After being moved, our second room was exactly what we’d hoped for - bright, with a fantastic sea view and a much nicer overall feel. The hotel has a lot of character and the grounds are well maintained. The breakfast selection was good and the adults-only atmosphere made for a relaxing stay.

Cons:

The hotel feels quite dated in places and could do with a refresh, particularly the bathrooms, which don’t really match the price point or 5-star rating. We were initially placed in a Junior Suite instead of the Double Deluxe Frontal Sea View room we had specifically booked. While the suite was larger, it wasn’t the room we’d chosen. It was also directly below the breakfast restaurant, and we were woken early by the sound of chairs scraping across the floor above us. To the hotel’s credit, they moved us when we raised the issue.

The pool loungers were usually claimed very early in the morning, although this seems to be common at most holiday hotels. We also felt the hotel was expensive for what it offers. Finally, for anyone interested in the local area, Paguera caters heavily towards German tourists, with many German restaurants, bars and pubs. Nothing wrong with that, but it didn’t feel as authentically Spanish as we would normally prefer.

2026-06-20 • via Nuitee
M
Mark • couple • au
8
2026-06-16 • via Nuitee
A
Andy • couple • ch
10
2026-06-16 • via Nuitee
R
R • extended_group • nl
7
Cons:

Gedateerd maar mooi hotel.

2026-06-14 • via Nuitee
F
FIGUEROLA • family_with_children • es
10
Inolvidable
Pros:

Me encantó el desayuno y el Spa

Cons:

El ascensor y tardaron mucho en servirnos en el.restaurante olio y en el de carta

2026-06-12 • via Nuitee
J
Johann • couple • de
8
2026-06-10 • via Nuitee
K
Karin • couple • ch
10
Schöne Tage auf Mallorca
Pros:

Frühstück super, Daybetten im Garten super und unser Zimmer war auch perfekt mit sehr guten Matratzen.
Herr Pablo hat uns sehr geholfen u. wirklich das ganze Hotelteam war stets sehr freundlich u. aufmerksam. Nochmals vielen herzlichen Dank für die schönen Tage in diesem Hotel.

2026-06-10 • via Nuitee
K
Karin • couple • ch
9
2026-06-08 • via Nuitee
L
Luzia • extended_group • ch
5
Cons:

Zimmer sehr laut

2026-06-07 • via Nuitee
P
pierric • solo_traveller • fr
10
2026-06-06 • via Nuitee
T
Timm Julian • extended_group • de
10
Super!
Pros:

Außenanlage & Standort

Cons:

Könnte moderner sein

2026-06-04 • via Nuitee
B
Bjarne • solo_traveller • dk
9
Pros:

Beliggenhed, omgivelser, strand, ja bare det hele

Cons:

Umiddelbart ingenting

2026-06-03 • via Nuitee
K
Keith • couple • gb
8
Nice hotel. I would probably stay again.
Pros:

Location, staff, breakfast all very good

Cons:

Plastic shower trays, very slippery. No full length mirror in the room.

Lovely bar but last orders at midnight. That's fine and I do understand there may well be residents that don't want noise late at night but we ordered our last drink around 11.50pm and were left in complete darkness spot on midnight!

Residents were allowed to lay their towels/books etc on the beds around the pool early morning and not appear for hours.

2026-06-02 • via Nuitee
D
Dayna • couple • ie
6
Location perfect. busy beach otherwise good hotel.
Pros:

Breakfast was brillliant. The room was great with a view and turndown service.

Cons:

The beach was very busy but walking distance right on the Main Street of Paguera. Great cycling right nearby. Awkward opening times for beach/pool chairs etc that weren’t sign posted anywhere.

2026-06-02 • via Nuitee
L
Lucia • couple • it
10
Location fantastica con cura dei dettagli e del cliente.
Pros:

la colazione e la cura dei dettagli in tutto

2026-06-01 • via Nuitee
J
Joanne • couple • gb
5
Nice location. Hotel is in need ofTLC
Pros:

Location and some friendly staff.

Cons:

The hotel is very dated and run down. I paid over £900 for a sea view room for just two nights and the price was extortionate in terms of value for money as. Dirty in areas especially our bedroom and bathroom. My partner got locked in the bathroom for 15minutes and then after wards we was unable to open the bathroom door which was frustrating. I would have expected more for our money.

2026-05-31 • via Nuitee
J
jan • couple • sk
9
2026-05-30 • via Nuitee
N
Natasha • extended_group • gb
3
Pros:

Friendly pool and restaurant staff

2026-05-27 • via Nuitee
F
Francesco • solo_traveller • ch
10
Pros:

Wir hatten Preferred Club gebucht und es war Traumhaft. Zimmer 134 bis 139 sind perfekt mit eigenem, gemeinsamen Pool für diese Zimmer. Weiter unten der Infinity Pool der keine Wünsche offen läst und weitere 20m ist der Strand zum Meer. Einfach traumhaft. Frühstück ist auch gut.

Cons:

Zimmer sind schon bisschen in die Jahre gekommen und haben einen unangenehmen Duft wenn das Zimmer geschlossen ist. Ich finde, für diesen Preis kann man das erwarten. Das war aber das einzige was ich bemängeln kann. Die Gratis Minibar hat die Stimmung angehebt :)

2026-05-27 • via Nuitee
C
Cécilia • extended_group • be
5
Geen 5 sterren waard , ontbijt matige kwaliteit
Pros:

Dat het zwembad warm was

Cons:

Wij verbleven in Villamil Secrets Mallorca en voor ons verdient dit hotel absoluut geen 5 sterren — hooguit 4 sterren.

De ligging vonden wij echt teleurstellend. Het hotel ligt midden in een erg drukke, weinig charmante omgeving die voornamelijk op Duits toerisme gericht is. Voor een zogezegd luxueus 5-sterrenhotel vonden wij dit echt een vreemde en ongepaste locatie.

Wij hadden een Preferred Club-kamer geboekt, maar ook daar viel het ontbijt erg tegen. De service was helaas allesbehalve wat je mag verwachten van een hotel in deze prijsklasse.

Tijdens het ontbijt vroeg ik om een cappuccino. Een medewerkster (met paardenstaart en tattoos) wees simpelweg naar de koffiemachine. Toen ik vroeg naar een cappuccino met havermelk, was ze aanvankelijk vriendelijk. Maar toen mijn dochter er ook eentje vroeg, rolde ze zichtbaar met haar ogen en zei ze dat we die maar aan de bar moesten gaan halen. Zoiets heb ik werkelijk nog nooit meegemaakt in een hotel van dit niveau.

Later die middag, tijdens de lunch aan het zwembad, bestelde ik opnieuw een cappuccino met havermelk wegens mijn melkallergie. Opnieuw was het precies teveel moeite , want een andere  medewerkster was duidelijk geïrriteerd,  en  ik zag haar iets tegen haar mannelijke collega zeggen. Vervolgens kregen we cappuccino’s met gewone melk. Voor iemand met een melkallergie is dit absoluut onaanvaardbaar en eerlijk gezegd voelde dit niet als een vergissing, maar bewust gedaan. Gelukkig heeft een medewerker genaamd Jesus de situatie professioneel opgelost en mij uiteindelijk wel een cappuccino met havermelk gebracht.

De volgende ochtend merkte ik opnieuw spanning tussen de twee medewerkers, maar gelukkig nam een uiterst professionele dame met krullen de bediening over. Vanaf dan kreeg ik zonder enig probleem cappuccino’s met havermelk. Misschien is havermelk gebruiken meer werk, maar in een 5-sterrenhotel hoort service vanzelfsprekend te zijn — zeker wanneer het om een allergie gaat.

2026-05-26 • via Nuitee