M Hotel Buffalo

Hotels
7.1 (3457 reviews)
2040 Walden Avenue , Buffalo , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
High incidental fees

Categories

Cleanliness
4.43
Multiple reviews indicated issues with cleanliness including dirty bathrooms and cockroaches.
Service
7.9
Staff were friendly and accommodating, but there were complaints about service delays.
Location
8.44
Location was praised for its convenience near a mall and other amenities.
Room Quality
6.89
Reports of outdated rooms and uncomfortable beds affected the score.
Amenities
7.42
Amenities like the indoor pool were appreciated, but upgrades were needed.
Value for Money
6.38
High incidental fees and issues with hot water impacted perceived value.
Food and Beverage
7.43
Breakfast was positively mentioned, but there were minor issues with scrambled eggs.
Overall Experience
7.9
Overall experience was mixed, with both positive and negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:37

Property Description

Luxurious Accommodations
Experience comfort and style at M Hotel Buffalo with well-appointed rooms featuring air conditioning, pay-per-view channels, and modern amenities. Relax in private bathrooms equipped with a shower, bath, and a hairdryer. Enjoy the convenience of a desk and ironing facilities during your stay.

Exceptional Facilities
Stay active at our hotel with access to a fitness centre and unwind in our games room. Host successful meetings with our meeting facilities and keep your belongings secure with luggage storage available on-site.

Convenient Location
Situated in Cheektowaga, M Hotel Buffalo is just 4 km away from Buffalo Niagara International Airport, making it a perfect choice for travelers.

Book now and indulge in a memorable stay at M Hotel Buffalo.

Important information:

The Park n Fly rate includes a maximum of 14 days of free parking.

Please Note: Free parking is offered during your stay at the hotel. Long-term parking is available for an additional fee.

Please note that guests must be 21 years or older to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Location

Guest Reviews

7.1
Based on 3457 reviews
Cleanliness: 4.43
Service: 7.9
Location: 8.44
Room Quality: 6.89
Amenities: 7.42
Value for Money: 6.38
Food and Beverage: 7.43
Overall Experience: 7.9
J
Jeffrey • couple • us
9
2026-10-31 • via Nuitee
J
Jeffrey • extended_group • us
8
Very happy and have other stays already booked
Pros:

Location, ease of getting on the highway

2026-10-31 • via Nuitee
E
Ellis Drake • couple • us
10
2026-10-31 • via Nuitee
L
Luz • solo_traveller • us
9
2026-10-30 • via Nuitee
C
Cowell • family_with_children • us
6
Pros:

The pool is easily accessible.

Cons:

We had a continuous problem with fruit flies in the bathroom around the bed. Our room was huge and no furniture, not even a spot to put our luggage.

2026-10-29 • via Nuitee
S
Sarah • couple • us
7
2026-10-28 • via Nuitee
S
Sophie • couple • ca
5
Je ne crois pas y retourner
Pros:

Le personnel vraiment accueillant

Cons:

À notre arrivée, pas de serviettes pour prendre notre douche
Seulement 3 oreillers pour un grand lit King
Plancher entrée et salle de bain collant

2026-10-27 • via Nuitee
K
khan • family_with_children • bd
9
A good hotel for a short stay.
Pros:

Overall standard.

2026-10-27 • via Nuitee
L
Lawrie • couple • za
7
Pros:

lots of space

2026-10-27 • via Nuitee
B
Barbara • family_with_children • ca
6
Cons:

We call for towels and never received them. Bathroom very old need renovation

2026-10-27 • via Nuitee
U
Urfil rene • couple • us
7
Fue agradable
Pros:

La ubicación

Cons:

Los baños de las habitaciones les falta mantenimiento

2026-10-25 • via Nuitee
V
Vanessa • couple • us
6
Hotel Ok Staff was rude
2026-10-25 • via Nuitee
C
Caiden • couple • us
4
Bad at first, not terrible otherwise. 5/10 stay
Pros:

Unbiased review - gave this hotel a shot for the decent price and facilities they had. Called the day before our stay, they confirmed a 3pm check in wouldn't be an issue, but told me to call back the day of to make sure. Called at noon the day of, they said it wouldn't be an issue but I have to call back at 3pm. Got there and called, they said they have no rooms available till 4. I asked if they could call me when it's ready and the front desk guy said "no I leave at 3". Only after booking another hotel, and calling back twice after telling me I couldn't get a refund did they finally say they had a room ready. Very disappointing customer service, rude and lazy staff (besides Alexis, she was the only reason we ended up staying here. Other than that the stay was alright, rooms are dated but clean and accommodating. Very cool pool/facilities areas. Solid 5/10

Cons:

Rude staff, disorganized management, dated rooms and building which are undergoing renovations.

2026-10-25 • via Nuitee
L
Laura • family_with_children • us
7
Pool is nice breakfast was good excellent location
Pros:

Loved the location and good value for price

Cons:

Rooms were not very clean and never any towels at the pool.

2026-10-25 • via Nuitee
A
Aurora • family_with_children • us
4
Bed bugs
Pros:

Location was good for the airport and lots of food options

Cons:

I believe my sister has bed bug bites from our stay. People were definitely smoking weed in their rooms and when the AC would kick in I could smell it in my room. I’m pregnant so that was extremely unpleasant.
Children running around late and past quiet hours.

2026-10-25 • via Nuitee
M
md sanjid • solo_traveller • us
1
2026-10-24 • via Nuitee
D
Dina • extended_group • us
10
2026-10-24 • via Nuitee
A
Alison • couple • us
10
2026-10-24 • via Nuitee
K
Kahla • solo_traveller • us
4
We will not be going back.
Pros:

Pool area has a lot of potential

Cons:

Pool heater was broken and area was filled with bugs. Bathroom facilities had slow drains. The entire floor we were on was under construction- as in debris outside our door, in the hallway, by the elevator with men walking around hammering etc until almost 10pm at night.

2026-10-23 • via Nuitee
A
Annie Thuy • solo_traveller • ca
10
2026-10-22 • via Nuitee