Grand Hôtel De La Seine

Hotels
10 (1968 reviews)
14, Quai Gaston Boulet , Rouen , FR
+33 2 35 15 25 25

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location near attractions
Cons:
Cleanliness issues
Poor room quality

Categories

Cleanliness
10
Multiple reviews mentioned cleanliness issues and even a rat sighting, resulting in a low rating.
Service
10
General sentiment indicates friendly and accommodating staff across multiple reviews.
Location
10
Location received positive remarks for convenience and proximity to attractions.
Room Quality
10
Many reviews expressed dissatisfaction with room size and quality, indicating it did not meet expectations.
Amenities
10
Some amenities mentioned positively, but overall lack of variety in services affected the score.
Value for Money
10
Though some felt it was good value, significant negatives in room quality impacted this perception.
Food and Beverage
10
Food offerings described as satisfactory but lacking in variety or quality in some instances.
Overall Experience
10
Overall reviews indicate a disappointing experience but with some redeeming qualities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:42

Property Description

Convenient Location
Situated just 500 metres from the Gare de Rouen-Orléans, Grand Hôtel De La Seine offers easy access to major attractions like Rouen Cathedral and Kindarena Stadium.

Cozy Accommodations
Each en suite room at Grand Hôtel De La Seine is equipped with free Wi-Fi, a flat-screen TV, and facilities for making hot drinks, ensuring a comfortable stay for guests.

Delicious Dining Options
Guests can enjoy a buffet breakfast every morning, while the on-site restaurant serves up tasty regional cuisine for lunch and dinner.

Experience the perfect blend of comfort and convenience at Grand Hôtel De La Seine. Book your stay now!

Important information:

Late arrivals and no-shows: In case of late arrivals the hotel may re-sell your room. If you cannot change your time of arrival, please contact the hotel before 23:00 local time.

The restaurant is open from 12:00 – 22:00.

- The car park is not free

- New: gym in the hotel

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: URO

Location

Guest Reviews

10
Based on 1968 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
B
Bridget • solo_traveller • nz
10
Very comfortable room … .lucky to have a river view … would recommend and stay again.… ..
Pros:

Friendly helpful reception staff … excellent location to the main historic sights.

2026-09-19 • via Nuitee
A
Andrea Loris • couple • it
8
Rouen città bellissima e bell’hotel nel complesso
Pros:

Posizione, gentilezza staff, cordialità, stanze ampie, buona colazione

Cons:

Il bagno ha delle luci un po’ tristi. Siccome c’è la vasca-doccia ed è carino dopo una lunga giornata stare nell’acqua calda, una luce del bagno un po’ più calda e accogliente non guasta. Quella che c’è è troppo bianco e da ufficio.

2026-09-19 • via Nuitee
N
Nick • solo_traveller • gb
9
A good place to stop on my journey.
Pros:

Very close to the Seine and all of its nightlife. Clean and modern with superb staff who couldn’t have been more helpful. Off street parking as well.

2026-09-19 • via Nuitee
D
Debby • couple • be
8
2026-09-19 • via Nuitee
F
Françoise • couple • be
8
Pros:

Emplacement

Cons:

Accès au parking souterrain difficulté +++ de faire entrer une BMW X5 (vraiment tout juste)

2026-09-19 • via Nuitee
E
Elisabeth • couple • fr
4
2026-09-18 • via Nuitee
M
Marc • couple • nl
9
2026-09-17 • via Nuitee
A
Antonio Martínez • couple • es
6
Buena ubicación y todo aceptable
Pros:

Esta bien ubicado para llegar en coche, tiene parking y no es muy caro. El centro queda a unos 10 minutos y el rio esta al lado para dar un paseo. El desayuno esta bien pero hay mucha gente ya que el hotel es grande. El cafe está regular y no hay mucha variedad.

Cons:

La habitación era enana. Si es verdad que hay opciones de habitaciones mas grandes pero aún asi es muy pequeña. La cama es enorme para lo que es la habitación. En el baño faltan estanterías. Y lo peor de todo fue el ruido, muchisimo ruido del pasillo y las habitaciones contiguas se escuchan como si estuvieras con ellos.

2026-09-17 • via Nuitee
A
Astrid • couple • de
8
2026-09-17 • via Nuitee
W
Warwick • couple • gb
7
Great stay apart from breakfast
Pros:

Secure parking worth the extra 12 euro . Great mattress, minimalist room but contained everything required. Great location for City walking. Great check in check out.

Cons:

Asked to leave the bar at 22.00 as the barman wanted to clean up asked to sit in reception a little bizarre. Breakfast was at best shambolic. No staff present, no welcome, no name taken, no table allocated. Most not refrigerated, cold! Milk had gone off. Tracked down a member of staff asked for fresh . When fresh milk was received the lady concerned was grumpy and off hand. A real shame as the rest of the Hotel was very good indeed.

2026-09-16 • via Nuitee
S
Sonja • extended_group • be
6
Teleurstellend voor een 4 sterren hotel
Pros:

Het diner in het restaurant was lekker en voldoende.

Cons:

De krappe kamer, donkere gedateerde badkamer, niet grondig gereinigde lakens, vuil klein raam, beschadiging aan deurklink kamerdeur, verroeste deurlijst badkamer, klemmende badkamerdeur, geen water op de kamer.

2026-09-16 • via Nuitee
D
David • couple • gb
7
2026-09-15 • via Nuitee
H
Heidrun • solo_traveller • de
7
2026-09-15 • via Nuitee
N
Nicolas • solo_traveller • fr
6
Pros:

La proximité du centre et du fleuve

Cons:

La taille des chambres pour un 4 étoiles !Le manque d’éclairage dans la salle de bains . Les plats au restaurant faisant très surgelés réchauffés.
L’accès au garage catastrophique.

2026-09-15 • via Nuitee
L
Loe • couple • nl
8
2026-09-15 • via Nuitee
R
Rolf Olav • couple • no
6
2026-09-15 • via Nuitee
M
Margreet • family_with_children • nl
8
2026-09-15 • via Nuitee
S
shaun • extended_group • gb
10
Cons:

Very poor breakfast for the price charged

2026-09-15 • via Nuitee
A
Alain • couple • fr
9
Très bon séjour dans un grand hôtel bien placé.
Pros:

Ce grand hôtel est très bien placé pour aller à pied au Centre-ville. Nous n'avions pas pris la chambre de base pour avoir plus de place. Donc c'était confortable pour un assez bon rapport qualité-prix. Mais pas d'équipement exceptionnel.
Personnel aimable et possibilité de manger très correctement dans l'hôtel.
Très bon petit-déj.
Parking directement relié à l'hôtel.

Cons:

Parking payant (14€) mais vu l'emplacement c'est normal.

2026-09-15 • via Nuitee
P
Peter • couple • gb
9
Pros:

It was within walking distance of the centre it had a nice bar and a good breakfast

2026-09-14 • via Nuitee