Clarion Pointe Indianapolis Northeast

Hotels
•
Clarion
7 (480 reviews)
8325 Bash St , Castleton , us
+1 317-577-0455

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean hotel
Friendly staff
Good location
Cons:
Cleanliness issues
Limited breakfast options
Musty rooms

Categories

Cleanliness
5.71
Several complaints regarding cleanliness, including dirty rooms and hair in the shower.
Service
9.18
Friendly staff mentioned frequently as a positive aspect.
Location
8.22
Good locations were highlighted, but there were mentions of noise and safety concerns.
Room Quality
6.17
Rooms had mixed reviews; some were clean but others had issues like mustiness and being outdated.
Amenities
6.7
Limited amenities mentioned, but some found them acceptable for the price.
Value for Money
6.66
Mixed feelings about the value; some felt it wasn't worth the price due to cleanliness issues.
Food and Beverage
6.21
Breakfast options were limited, disappointing for some guests.
Overall Experience
7.18
General sentiment was okay with some positive stays, but overall dissatisfaction with specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:45

Property Description

Convenient Location
Located just off Interstate 69, our Clarion Pointe® Indianapolis Northeast hotel offers easy access to downtown Indianapolis and key attractions like the Indianapolis Motor Speedway and the Children's Museum.

Modern Amenities
Enjoy a comfortable stay in our modern guest rooms equipped with a 49-inch flat-screen TV, microwave, refrigerator, and complimentary WiFi. Stay connected and entertained with wireless casting capabilities and USB ports for charging your devices.

Travel-Essential Features
Start your day right with a free continental breakfast and take advantage of our free parking, fitness center, outdoor pool, and business center. Whether you're here for business or leisure, our 24-hour reception is always ready to assist you.

Book your stay now and experience the best of Indianapolis at our Clarion Pointe® hotel!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 480 reviews
Cleanliness: 5.71
Service: 9.18
Location: 8.22
Room Quality: 6.17
Amenities: 6.7
Value for Money: 6.66
Food and Beverage: 6.21
Overall Experience: 7.18
V
Valerie • family_with_children • us
5
Paid more tha the price we were shown online. Not worth the amount we had to pay. Will not stay here
Cons:

The breakfast was terrible. Cereal and yogurt were our only choices. The bananas were brown. The waffel machine was empty. There was no protien. We had to go out to breakfast to get real food. Every thing seemed a little dirty.

2026-07-20 • via Nuitee
C
Cabell • solo_traveller • us
8
Pros:

Could do better for breakfast waffle and banana not enough

Cons:

Walking around to elevator , no pool

2026-07-20 • via Nuitee
S
Stewart • solo_traveller • us
10
2026-07-20 • via Nuitee
R
Rebecca • couple • us
8
A quality hotel at a very affordable price!
Pros:

I really love the affordability combined with the quality of this hotel. It has allowed us as a young couple to take a yearly trip to Indy. Close to Ruoff Music Center, surrounded by excellent restaurants, and very friendly staff. This was our third stay, three consecutive years and the quality is consistent. Very clean with plenty of towels and pillows. The entire property is non-smoking and we didn't hear a peep from our neighbors. They even let us have pizza delivered to the front desk and held it since our concert ended around midnight and that's when dominos closes. We'll be back next summer for stay number four!

Cons:

There is only one sidewalk ramp at the front for wheelchair access. You have to go a little out of the way from the parking lot to this odd loading/unloading space that is just two flower beds with pavement in between and a ramp and sidewalk cutting though one. No way to go directly off the sidewalk in front of the rooms and to your car. It'd be so much better to have a ramp on every sidewalk.
The beds are very firm. Okay for some, we just like softer beds.
The breakfast is cold food only, no eggs or oatmeal. Plan to pack your own breakfast or go out for something substantial.

2026-07-15 • via Nuitee
R
Raven • couple • us
5
2026-07-13 • via Nuitee
C
Cedric • family_with_children • us
5
Pros:

Nothing really, but it was a last minute booking

Cons:

Rooms are too small. 3rd floor felt like a sauna. Had a funny smell.

2026-07-13 • via Nuitee
C
Cori • family_with_children • us
2
Don't waste your money here
Pros:

The staff was friendly. The breakfast had a variety of different items.

Cons:

I did not feel safe there at all! People were banging on the door right next to mine throughout the night and yelling threats to them. The pillows on my bed were little throw pillows and not sleeping pillows. The air conditioner also kicked on so loud every 30-45 minutes and was so intense that my hair would blow around in my face and wake me up. The elevators were very dirty too. I felt the online pictures did not represent where I actually stayed. The price was definitely not worth it.

2026-07-12 • via Nuitee
K
KOLESAR • solo_traveller • us
7
2026-07-12 • via Nuitee
S
Sarah • couple • us
3
I appreciated a place to stay but will not be back.
Pros:

The breakfast was good

Cons:

The first night, we arrived late and just went to bed. The following morning I went into the bathroom and there was mold all over the ceiling and it was clearly damaged. There was a steady drip of water coming out of the ceiling and into the toilet. I requested to be moved for the next night. There is no way the staff did not know that room was in that condition and I just couldn't believe they felt that it was a good choice to place a guest in.
The outside is not kept up at all. The pool is closed. It is poorly maintained.

2026-07-06 • via Nuitee
H
Harral • solo_traveller • us
2
2026-07-05 • via Nuitee
G
Gary • couple • us
9
2026-07-02 • via Nuitee
B
brian • couple • us
1
2026-06-29 • via Nuitee
L
Linda S. • solo_traveller • us
8
Pros:

Friendly, helpful staff

Cons:

Able to hear people talking on balcony and smell their smoke coming thru door. Facility needs updating. While kept very clean it looks very tired. Too costly for what you get. Pool is shut down.

2026-06-29 • via Nuitee
B
Brittaney • couple • us
4
I won't be staying there again or recommending it.
Pros:

The room was decently clean, which was good. The bed was comfortable.

Cons:

The room was definitely run down and the tv didn't work. The staff member we spoke to wasn't particularly polite or helpful. And breakfast was closed down earlier than the time that was listed, so we didn't get to eat.

2026-06-25 • via Nuitee
H
Hannah • couple • us
10
2026-06-25 • via Nuitee
J
Jamie • family_with_children • us
2
2026-06-22 • via Nuitee
D
Dustin • solo_traveller • us
7
2026-06-21 • via Nuitee
G
Gause • solo_traveller • us
4
2026-06-21 • via Nuitee
W
William • solo_traveller • us
10
Great value
Pros:

Smaller hotel only three floors.It was very quiet even though the parking lot was filled.The lobby and breakfast area were very clean.The hotel staff very friendly and the room was one of the cleanest I have been in.

Cons:

The hallways were narrow and a little stuffy, I didn't have a conditioner left in a bottle, but it wasn't a big deal to me.The free breakfast wasn't as nice as others but adequate.

2026-06-20 • via Nuitee
D
Doyle • solo_traveller • us
4
Pros:

Leaving

Cons:

Where did they get the little half pillows never seen pillows so small

2026-06-20 • via Nuitee