Ilunion Alcalá Norte

Hotels
•
Ilunion Hotels
8.9 (17185 reviews)
San Romualdo, 30 , Madrid , es
+34 917 54 84 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable amenities
Excellent breakfast
Cons:
Issues with cleanliness
Inconsistent room quality

Categories

Cleanliness
7.86
Some complaints about hygiene, particularly with poor room conditions.
Service
9.33
Staff is consistently mentioned as polite and attentive, contributing positively to the overall experience.
Location
9.37
Ideal location noted for its proximity to city center and airport.
Room Quality
8.32
Mixed reviews; some rooms described as comfortable while others have issues with amenities.
Amenities
9.35
Good amenities mentioned, including breakfast variety and cafeteria.
Value for Money
8.81
Perceived as good for the price, but some disappointment reported.
Food and Beverage
9.36
Positive remarks on food quality and variety, especially breakfast.
Overall Experience
8.83
Generally positive, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:03

Property Description

Luxurious Accommodation
The Ilunion Alcalá Norte in Madrid offers stylish and spacious rooms equipped with modern amenities like a 43'' flat-screen TV, free WiFi, and a work desk.

Accessibility and Inclusivity
This hotel goes above and beyond by providing accessible rooms for guests with reduced mobility, auditory, and visual impairments. Everyone is welcome to experience the comfort and convenience this hotel has to offer.

Delightful Dining Options
Indulge in a delicious daily breakfast at the Alcalá’s restaurant, with options for à la carte and daily menus. During summer, dine on the outdoor terrace and enjoy special menus for guests with dietary restrictions.

Book your stay at Ilunion Alcalá Norte for a memorable and inclusive experience in Madrid.

Important information:

HM-4390

The property reserves the right to pre-authorize the credit card provided for the total amount of the reservation as a guarantee.

When booking more than 9 rooms, different payment and cancelation policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Pets is allowed under availability with the hotel. Supplements per night apply. Guests should contact the hotel to check and confirm availability of this room type. Once at the property, guests will receive the rules of access, which must be read and approved.

Pets are allowed with a surcharge of 35 EUR per pet/night.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.9
Based on 17185 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 9.35
Value for Money: 8.81
Food and Beverage: 9.36
Overall Experience: 8.83
S
Skotarenko • solo_traveller • ua
9
2026-08-29 • via Nuitee
M
Montserrat • family_with_children • es
10
2026-08-29 • via Nuitee
M
Maria del Carmen • couple • es
8
Genial
Pros:

La cama

Cons:

Nada

2026-08-29 • via Nuitee
M
Montserrat • extended_group • es
10
2026-08-29 • via Nuitee
F
FEIFEI • family_with_children • pt
6
额外的一些费用没有在客户预定酒店之前通知。
Cons:

因为我有一条狗,我希望我的假期能带着它，这家酒店是我搜索到能携带宠物的，所以我选择了这家酒店，而且我之前也住过，在平台上预订的时候没有提前告知另外收费和价格。可当我到了酒店办理入住的时候前台的员工看到我有一条狗并没有说什么，我回了房间放完行李当我准备出门的时候她再一次看到我带着狗狗的时候就说需要另外收费，并且费用35欧一天，我对此非常不满，顾客在预定之前为什么没有事先通知，并且收费这么贵，这样的费用我可以另有安排，西班牙有太多酒店和民宿接纳宠物不收取任何费用。35欧这么高的费用我可以寄养在朋友家里根本没有必要带在身边。酒店在我预定的时候就清楚我的选项和需求，没有提前告知对我的度假安排造成影响，我对这点非常不满。

2026-08-29 • via Nuitee
D
Daniela • solo_traveller • ro
8
2026-08-29 • via Nuitee
R
Rosa • solo_traveller • pt
7
2026-08-29 • via Nuitee
J
Jimenez • couple • es
10
2026-08-29 • via Nuitee
N
Nabil • family_with_children • ca
8
2026-08-29 • via Nuitee
B
Bermúdez • couple • es
10
Pros:

La habitación muy cómodo y linda

2026-08-28 • via Nuitee
L
Lourdes • couple • es
9
Pros:

Nos alojamos muchas veces y siempre es un acierto .

2026-08-28 • via Nuitee
A
Ana Maria • couple • es
10
Excelente
Pros:

Buena ubicación

Cons:

Desayuno y cama muy cómoda

2026-08-28 • via Nuitee
A
angelica • solo_traveller • es
10
LOS DETALLES CON LOS PERROS ME ENCANTO!!
Pros:

La simpatia de la gente

Cons:

Todo perfecto

2026-08-28 • via Nuitee
H
hamed • family_with_children • es
10
2026-08-28 • via Nuitee
A
André • family_with_children • br
10
Muita boa opção qdo tem preço bom só aproveitar
Pros:

Hotel é incrível

Cons:

Quartos amplos confortável

2026-08-28 • via Nuitee
J
Jose Maria • couple • es
8
2026-08-28 • via Nuitee
A
André • couple • br
10
2026-08-28 • via Nuitee
H
Hamza • solo_traveller • nl
9
2026-08-27 • via Nuitee
A
Alfredo • family_with_children • ca
8
Belle place pour terminer un voyage à Madrid
Pros:

Je n'ai pas eu la chance de déjeuner sur place mais le personnel était génial, la chambre spacieuse et très propre, avec une piscine cela aurait été au top

Cons:

Pas de piscine, parking no disponible, mais par contre il était facile de trouver des places libres à côté de l'hôtel.

2026-08-27 • via Nuitee
P
Paula Johanna • extended_group • ee
7
Pros:

Very clean

Cons:

Can't modify the temperature of air conditioning

2026-08-27 • via Nuitee