Ilunion Alcalá Norte

Hotels
•
Ilunion Hotels
8.9 (17185 reviews)
San Romualdo, 30 , Madrid , ES
+34 917 54 84 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable amenities
Excellent breakfast
Cons:
Issues with cleanliness
Inconsistent room quality

Categories

Cleanliness
7.86
Some complaints about hygiene, particularly with poor room conditions.
Service
9.33
Staff is consistently mentioned as polite and attentive, contributing positively to the overall experience.
Location
9.37
Ideal location noted for its proximity to city center and airport.
Room Quality
8.32
Mixed reviews; some rooms described as comfortable while others have issues with amenities.
Amenities
9.35
Good amenities mentioned, including breakfast variety and cafeteria.
Value for Money
8.81
Perceived as good for the price, but some disappointment reported.
Food and Beverage
9.36
Positive remarks on food quality and variety, especially breakfast.
Overall Experience
8.83
Generally positive, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:03

Property Description

Luxurious Accommodation
The Ilunion Alcalá Norte in Madrid offers stylish and spacious rooms equipped with modern amenities like a 43'' flat-screen TV, free WiFi, and a work desk.

Accessibility and Inclusivity
This hotel goes above and beyond by providing accessible rooms for guests with reduced mobility, auditory, and visual impairments. Everyone is welcome to experience the comfort and convenience this hotel has to offer.

Delightful Dining Options
Indulge in a delicious daily breakfast at the Alcalá’s restaurant, with options for à la carte and daily menus. During summer, dine on the outdoor terrace and enjoy special menus for guests with dietary restrictions.

Book your stay at Ilunion Alcalá Norte for a memorable and inclusive experience in Madrid.

Important information:

HM-4390

The property reserves the right to pre-authorize the credit card provided for the total amount of the reservation as a guarantee.

When booking more than 9 rooms, different payment and cancelation policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Pets is allowed under availability with the hotel. Supplements per night apply. Guests should contact the hotel to check and confirm availability of this room type. Once at the property, guests will receive the rules of access, which must be read and approved.

Pets are allowed with a surcharge of 35 EUR per pet/night.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.9
Based on 17185 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 9.35
Value for Money: 8.81
Food and Beverage: 9.36
Overall Experience: 8.83
A
AIHETAMU • solo_traveller • cn
10
2026-10-13 • via Nuitee
S
Sofia • couple • cl
5
Gente amable pero infraestructura y limpieza mala
Pros:

El servicio del bar restaurante

Cons:

Estaba sucio, viejo, las habitaciones no tienen plancha y te los prestan en recepción por poco rato. Pocos amenities en la habitación

2026-10-13 • via Nuitee
K
Kaspars • solo_traveller • lv
6
2026-10-12 • via Nuitee
B
Bernard • family_with_children • fr
9
2026-10-12 • via Nuitee
M
montserrat • family_with_children • es
7
2026-10-12 • via Nuitee
H
Hendrikus • solo_traveller • nl
9
Prima verblijf voor een prima prijs
Pros:

Bedden liggen goed
kamers worden goed schoongemaakt en lekker stil

Cons:

Het Hotel had iets dichter bij het centrum moeten staan

2026-10-12 • via Nuitee
D
Diego • extended_group • ar
10
Excelente!
Pros:

La gente muy amable y los cuartos son super limpios y comodos.

Cons:

La distancia del centro.

2026-10-11 • via Nuitee
L
Lusine • couple • am
9
2026-10-11 • via Nuitee
R
Ruby • extended_group • pe
9
Muy cómoda
Pros:

Me sorprendió la variedad del desayuno. Me gustó la amabilidad del personal. La limpieza también.

Cons:

Lo único es que los huevos duros estaban extremadamente cocidos y fríos. Sin embargo, me enteré muy tarde que había opción de pedir huevos fritos por ejemplo. Y me enteré porque lo vi en el plato de alguien. Debería mencionarse en algún lugar.

2026-10-11 • via Nuitee
D
Denis Noel • extended_group • ie
8
Lovely hotel. Great staff - recommended.
Pros:

Very clean and superb location as we were there for the F1 Grandprix

Cons:

I’ve submitting a price match claim as the property was expensive.

2026-10-11 • via Nuitee
B
Borja • solo_traveller • es
10
2026-10-11 • via Nuitee
S
Simone • family_with_children • it
9
La struttura è accogliente e ci siamo rilassati moltissimo
Pros:

Servizio ristorante

Cons:

La metro un po’ distante se hai dei bambini

2026-10-11 • via Nuitee
E
emil • solo_traveller • es
7
2026-10-11 • via Nuitee
P
Paweł • solo_traveller • pl
8
2026-10-11 • via Nuitee
E
elhmido • family_with_children • be
9
2026-10-11 • via Nuitee
L
Lourdes • couple • es
10
2026-10-11 • via Nuitee
K
khaled • solo_traveller • es
9
2026-10-11 • via Nuitee
A
Alejandro • couple • es
10
2026-10-10 • via Nuitee
C
Cristian • couple • cr
10
Una estancia increible ! Super recomendado !
Pros:

En general todo, desde la atención del personal hasta las instalaciones son excepcionales.
Muy feliz con la estadía en el hotel.

2026-10-10 • via Nuitee
M
Michel • extended_group • pe
7
2026-10-10 • via Nuitee