Ilunion Alcalá Norte

Hotels
•
Ilunion Hotels
8.9 (17047 reviews)
San Romualdo, 30 , Madrid , es
+34 917 54 84 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable amenities
Excellent breakfast
Cons:
Issues with cleanliness
Inconsistent room quality

Categories

Cleanliness
7.86
Some complaints about hygiene, particularly with poor room conditions.
Service
9.33
Staff is consistently mentioned as polite and attentive, contributing positively to the overall experience.
Location
9.37
Ideal location noted for its proximity to city center and airport.
Room Quality
8.32
Mixed reviews; some rooms described as comfortable while others have issues with amenities.
Amenities
9.35
Good amenities mentioned, including breakfast variety and cafeteria.
Value for Money
8.81
Perceived as good for the price, but some disappointment reported.
Food and Beverage
9.36
Positive remarks on food quality and variety, especially breakfast.
Overall Experience
8.83
Generally positive, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:03

Property Description

Luxurious Accommodation
The Ilunion Alcalá Norte in Madrid offers stylish and spacious rooms equipped with modern amenities like a 43'' flat-screen TV, free WiFi, and a work desk.

Accessibility and Inclusivity
This hotel goes above and beyond by providing accessible rooms for guests with reduced mobility, auditory, and visual impairments. Everyone is welcome to experience the comfort and convenience this hotel has to offer.

Delightful Dining Options
Indulge in a delicious daily breakfast at the Alcalá’s restaurant, with options for à la carte and daily menus. During summer, dine on the outdoor terrace and enjoy special menus for guests with dietary restrictions.

Book your stay at Ilunion Alcalá Norte for a memorable and inclusive experience in Madrid.

Important information:

HM-4390

The property reserves the right to pre-authorize the credit card provided for the total amount of the reservation as a guarantee.

When booking more than 9 rooms, different payment and cancelation policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Pets is allowed under availability with the hotel. Supplements per night apply. Guests should contact the hotel to check and confirm availability of this room type. Once at the property, guests will receive the rules of access, which must be read and approved.

Pets are allowed with a surcharge of 35 EUR per pet/night.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.9
Based on 17047 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 9.35
Value for Money: 8.81
Food and Beverage: 9.36
Overall Experience: 8.83
O
Oswaldo Alexis • solo_traveller • co
10
Excelent
Pros:

The hotel is new and comfortable

Cons:

NA

2026-08-15 • via Nuitee
W
William • couple • es
3
2026-08-15 • via Nuitee
R
Ruben Miguel • family_with_children • de
9
2026-08-15 • via Nuitee
J
Joaquin • solo_traveller • es
10
Muy bien
Pros:

Lo biel que olía la habitación limpissima las camas son cómodas el trato muy bien

Cons:

La cama supletoria mal ed de muelles y el colchón muy delgada y las almohadas son muy altas

2026-08-15 • via Nuitee
D
Doruk • solo_traveller • gb
6
Pros:

The location was very convenient.

Cons:

Cleanness of the Hotel.

2026-08-14 • via Nuitee
E
Eva • solo_traveller • es
9
2026-08-14 • via Nuitee
M
mohamed lamine • solo_traveller • fr
9
Très bon séjour
Pros:

Nous avons passé un agréable séjour
Le personnel très gentil et à l'écoute du client
Cet établissement est très bien climatisé

Cons:

Revoir le petit déjeuner pas beaucoup de choix et pour un 4 étoiles vous pourriez mettre une bouteille d'eau de bienvenue surtout au vue de cette chaleur
J'en ai fait des hôtels 4 et 5 étoiles il y avait tout le temps une bouteille d'eau

2026-08-14 • via Nuitee
H
Hamzah • family_with_children • sa
9
2026-08-14 • via Nuitee
K
khalid • couple • es
10
2026-08-14 • via Nuitee
V
Varela • family_with_children • es
10
Estancia Excepcional
Pros:

Un lugar súper limpio, con personal excelente. Cada día nos hacían limpieza y nos dejaban café ☺️
Hicimos checking pasadas las 22:00 sin problemas
Todo el personal muy amable, incluida las chicas de la limpieza. Sin duda volveremos 👏🏽

Cons:

Nada que comentar

2026-08-14 • via Nuitee
K
khalid • couple • es
10
مميزة
Pros:

موقع ، نظافة ، الغرفة واسعة ومريحة

Cons:

يحتاج الي : مكواة للملابس وغلاية للماء

2026-08-14 • via Nuitee
M
MiguelSilvax • family_with_children • pt
8
2026-08-14 • via Nuitee
M
Mario • couple • es
9
Pros:

La comodidad de llas camas

2026-08-14 • via Nuitee
R
Rezende Reis • solo_traveller • br
7
Cons:

Longe do centro.

2026-08-13 • via Nuitee
L
laura • extended_group • fr
10
2026-08-13 • via Nuitee
J
JOSE ANGEL • solo_traveller • es
10
Pros:

Con respecto a cercanía al aeropuerto que era lo que buscábamos perfecto.
Por el establecimiento, servicio y trato personal, no habíamos estado en la cadena pero las expectativas se superaron.

Cons:

Realmente no he estado el tiempo necesario para hacer crítica pero mi impresión primaria es que no hay muchas cosas negativas de este hotel.

2026-08-13 • via Nuitee
E
Emina • solo_traveller • nl
10
Pros:

Alles was top. Het hotel, de kamer en de locatie.

2026-08-13 • via Nuitee
M
MARCELO • family_with_children • br
7
2026-08-13 • via Nuitee
P
Paulo • couple • de
1
2026-08-13 • via Nuitee
E
Emina • solo_traveller • nl
10
Pros:

Alles was top. Op de terugreis hebben we hier ook weer geboekt.

2026-08-13 • via Nuitee