Ilunion Alcalá Norte

Hotels
•
Ilunion Hotels
8.9 (17185 reviews)
San Romualdo, 30 , Madrid , ES
+34 917 54 84 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable amenities
Excellent breakfast
Cons:
Issues with cleanliness
Inconsistent room quality

Categories

Cleanliness
7.86
Some complaints about hygiene, particularly with poor room conditions.
Service
9.33
Staff is consistently mentioned as polite and attentive, contributing positively to the overall experience.
Location
9.37
Ideal location noted for its proximity to city center and airport.
Room Quality
8.32
Mixed reviews; some rooms described as comfortable while others have issues with amenities.
Amenities
9.35
Good amenities mentioned, including breakfast variety and cafeteria.
Value for Money
8.81
Perceived as good for the price, but some disappointment reported.
Food and Beverage
9.36
Positive remarks on food quality and variety, especially breakfast.
Overall Experience
8.83
Generally positive, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:03

Property Description

Luxurious Accommodation
The Ilunion Alcalá Norte in Madrid offers stylish and spacious rooms equipped with modern amenities like a 43'' flat-screen TV, free WiFi, and a work desk.

Accessibility and Inclusivity
This hotel goes above and beyond by providing accessible rooms for guests with reduced mobility, auditory, and visual impairments. Everyone is welcome to experience the comfort and convenience this hotel has to offer.

Delightful Dining Options
Indulge in a delicious daily breakfast at the Alcalá’s restaurant, with options for à la carte and daily menus. During summer, dine on the outdoor terrace and enjoy special menus for guests with dietary restrictions.

Book your stay at Ilunion Alcalá Norte for a memorable and inclusive experience in Madrid.

Important information:

HM-4390

The property reserves the right to pre-authorize the credit card provided for the total amount of the reservation as a guarantee.

When booking more than 9 rooms, different payment and cancelation policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Pets is allowed under availability with the hotel. Supplements per night apply. Guests should contact the hotel to check and confirm availability of this room type. Once at the property, guests will receive the rules of access, which must be read and approved.

Pets are allowed with a surcharge of 35 EUR per pet/night.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.9
Based on 17185 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 9.35
Value for Money: 8.81
Food and Beverage: 9.36
Overall Experience: 8.83
R
Rhonda • couple • us
10
2026-09-19 • via Nuitee
R
Rachele • extended_group • au
9
Apart from the cigarette smell, everything else about our stay was excellent
Pros:

The place looks modern and clean. The breakfast was great value

Cons:

Our room smells of cigarette smoke

2026-09-19 • via Nuitee
A
Alan • extended_group • gb
10
2026-09-19 • via Nuitee
B
Bert • couple • nl
6
2026-09-19 • via Nuitee
M
Mercedes • solo_traveller • es
10
2026-09-19 • via Nuitee
S
Santiago • couple • us
10
Excelente hotel
Pros:

El alojamiento es perfecto. Habitaciones amplias cómodas y muy bien equipadas. Aunque lo mejor es el personal de recepción que fueron muy amables

Cons:

Todo nos gustó. Hasta los locales de venta de comida cercanos

2026-09-18 • via Nuitee
H
Hossam • family_with_children • au
9
2026-09-18 • via Nuitee
F
Francisco granada • solo_traveller • es
9
2026-09-18 • via Nuitee
N
NACEUR • couple • fr
7
Bien
2026-09-17 • via Nuitee
A
Abdulrhman • extended_group • sa
1
فندق سيء بكل ماتعني الكلمة لا انصح فيه ابداً مكان سيء وطاقم غير متعاون واسلوب سيء
Cons:

مكانه بعيد عن كل شي وفندق سيء وغير متعاون لا انصح فيه ويدهم خفيفه
فقدت تيشيرت عندهم وكلمتهم قالو ماندري يمكن راح مع الغسيل بنجيبه لك وبعد ماسويت تشيك اوت يومين اكلمهم ولايردون ويوم جيتهم قالو اوه انت اللي كنت تكلمنا اسفين ماردينا عليك! والتيشيرت اختفى طبعاً

2026-09-17 • via Nuitee
J
Jean-Yves • couple • fr
10
Génial !
Pros:

L’accueil, les chambres et le personnel.

2026-09-17 • via Nuitee
N
Nairovi • family_with_children • do
10
Pros:

Excelente servicio me encanta el hotel es mi segunda estadía

2026-09-17 • via Nuitee
C
Carretero Ridao • couple • es
10
Genial
Pros:

El amplio horario de la cafetería y la amabilidad del personal

Cons:

Nada

2026-09-17 • via Nuitee
J
Juliana • solo_traveller • br
10
Pros:

Quarto muito confortável

Cons:

Poderiam fornecer ou mesmo disponibilizar para venda agua nos quartos

2026-09-17 • via Nuitee
L
Lorena • couple • es
10
2026-09-16 • via Nuitee
N
Nazim • family_with_children • se
8
2026-09-16 • via Nuitee
C
Claudio • solo_traveller • ch
10
2026-09-16 • via Nuitee
F
feliciano • solo_traveller • pt
9
2026-09-16 • via Nuitee
P
Paolo • couple • pe
10
2026-09-15 • via Nuitee
J
James • solo_traveller • gb
9
2026-09-15 • via Nuitee