Ilunion Alcalá Norte

Hotels
•
Ilunion Hotels
8.9 (16794 reviews)
San Romualdo, 30 , Madrid , es

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable amenities
Excellent breakfast
Cons:
Issues with cleanliness
Inconsistent room quality

Categories

Cleanliness
7.86
Some complaints about hygiene, particularly with poor room conditions.
Service
9.33
Staff is consistently mentioned as polite and attentive, contributing positively to the overall experience.
Location
9.37
Ideal location noted for its proximity to city center and airport.
Room Quality
8.32
Mixed reviews; some rooms described as comfortable while others have issues with amenities.
Amenities
9.35
Good amenities mentioned, including breakfast variety and cafeteria.
Value for Money
8.81
Perceived as good for the price, but some disappointment reported.
Food and Beverage
9.36
Positive remarks on food quality and variety, especially breakfast.
Overall Experience
8.83
Generally positive, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:03

Property Description

Luxurious Accommodation
The Ilunion Alcalá Norte in Madrid offers stylish and spacious rooms equipped with modern amenities like a 43'' flat-screen TV, free WiFi, and a work desk.

Accessibility and Inclusivity
This hotel goes above and beyond by providing accessible rooms for guests with reduced mobility, auditory, and visual impairments. Everyone is welcome to experience the comfort and convenience this hotel has to offer.

Delightful Dining Options
Indulge in a delicious daily breakfast at the Alcalá’s restaurant, with options for à la carte and daily menus. During summer, dine on the outdoor terrace and enjoy special menus for guests with dietary restrictions.

Book your stay at Ilunion Alcalá Norte for a memorable and inclusive experience in Madrid.

Important information:

HM-4390

The property reserves the right to pre-authorize the credit card provided for the total amount of the reservation as a guarantee.

When booking more than 9 rooms, different payment and cancelation policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Pets is allowed under availability with the hotel. Supplements per night apply. Guests should contact the hotel to check and confirm availability of this room type. Once at the property, guests will receive the rules of access, which must be read and approved.

Pets are allowed with a surcharge of 35 EUR per pet/night.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 16794 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 9.35
Value for Money: 8.81
Food and Beverage: 9.36
Overall Experience: 8.83
L
Lorena • family_with_children • es
8
Recomendable
Pros:

Hemos estado varias veces. Repetimos xq se puede aparcar sin problema, es una zona tranquila, con sitios de restauración y próxima al metro. Hotel está bien, habitacion acogedora y limpia.

2026-07-18 • via Nuitee
P
Paloma J • solo_traveller • es
10
2026-07-18 • via Nuitee
R
robertomf86 • solo_traveller • es
8
2026-07-18 • via Nuitee
M
Maria Dolores • solo_traveller • es
8
2026-07-18 • via Nuitee
E
Eva • extended_group • es
8
Un hotel excelente
Pros:

Muy bien ubicado

Cons:

No tenía piscina

2026-07-18 • via Nuitee
I
Issy • solo_traveller • es
10
Pros:

El hotel es precioso, enorme, y nuestra habitación muy grande, camas muy cómodas y muy limpio todo.

Cons:

Sobre las 10 de la mañana estábamos durmiendo aún y entró alguien de repente.. imagino a mirar si había alguien pero vamos.. no me gustó nada en absoluto. Podía salir mi hijo o mi mujer o yo mismo desnudos de la ducha o estar cambiándonos... me parece un poco falta de respeto... al menos haber llamado..

2026-07-18 • via Nuitee
L
luisa • solo_traveller • es
7
2026-07-18 • via Nuitee
C
Cristina • solo_traveller • es
10
2026-07-18 • via Nuitee
J
Josep • couple • es
10
2026-07-17 • via Nuitee
I
Isabel • family_with_children • pt
9
2026-07-17 • via Nuitee
S
Sara R.M. • solo_traveller • es
9
Pros:

Muy bien la habitación y el servicio de limpieza. La ubicación buena, porque necesitábamos un alojamiento por esa zona. Es la segunda vez que nos alojamos aquí, y muy bien.

2026-07-17 • via Nuitee
J
Juan Manuel • couple • es
10
2026-07-17 • via Nuitee
A
Andrea • couple • es
9
2026-07-16 • via Nuitee
M
Maria • couple • es
9
2026-07-16 • via Nuitee
M
Marcos • couple • uy
10
Pros:

Always great to stay at Ilunion Alcalá Norte. Hotel is great and all staff is magnificent.

2026-07-16 • via Nuitee
S
Sergio • couple • es
10
2026-07-16 • via Nuitee
P
pramirezriscal • couple • cl
10
el personal .... lo mejor del hotel
Pros:

Todo el personal es sobresaliente

2026-07-16 • via Nuitee
M
MARIE LAURE • solo_traveller • fr
8
2026-07-16 • via Nuitee
S
Sarah • couple • gb
10
Perfect
Pros:

Clean, friendly, quiet

Cons:

No pool!

2026-07-16 • via Nuitee
J
JUSAZA • solo_traveller • es
10
2026-07-16 • via Nuitee