New Hall Hotel & Spa, Birmingham

Hotels
9 (1163 reviews)
Walmley Road , Birmingham , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location and beautiful surroundings
Excellent facilities including spa and dining
Cons:
Limited menu options at times
Some minor complaints about value for money

Categories

Cleanliness
9.21
Rooms clean and well-maintained as mentioned in multiple reviews.
Service
9.68
Staff were exceptional, friendly, and helpful across multiple reviews.
Location
9.22
Beautiful location with stunning building and grounds as noted in reviews.
Room Quality
8.67
Rooms were comfortable with nice decor as mentioned in various reviews.
Amenities
8.7
Good spa and facility options enjoyed by guests.
Value for Money
8.16
Some reviews noted poor value for money, impacting this category.
Food and Beverage
9.21
Food quality was praised highly with specific mentions of breakfast and dining.
Overall Experience
9.18
Overall positive experiences highlighted, especially for special occasions and anniversaries.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:46

Property Description

Historic Charm and Modern Comforts
Discover the 800-year-old New Hall Hotel & Spa, a medieval manor house seamlessly blending historic charm with modern amenities.

Tranquil Setting and Lush Grounds
Nestled in 26 acres of elegant grounds, New Hall Hotel offers a tranquil escape with a moat inhabited by ducks and geese, creating a picturesque backdrop for relaxation.

Luxurious Accommodations and Fine Dining
Indulge in individually designed rooms featuring free broadband, plush bathrobes, and complimentary homemade biscuits. Enjoy exquisite dining options at the on-site restaurant, brasserie, or al fresco terrace.

Experience the allure of New Hall Hotel & Spa - book your stay now for a perfect blend of history and luxury.

Important information:

Restaurant tables and spa treatments should be pre-booked to ensure availability.

When using satellite navigation please use this post code: B76 1PH.

Please note children can use the hotel pool every day between the following hours:
09:00 - 11:00
15:00 - 17:00

Please note that extra beds can only be accommodated in Deluxe and Executive room types.

The property has a limited number of dog-friendly rooms available, which are offered on a first come, first served basis and are subject to extra fees. Please inform us at the time of booking if you will be staying with a dog. We will confirm the availability of a dog friendly room within 24 hrs of the booking being made. If no dog friendly rooms are available, we will refund your booking. A maximum of 2 dogs per room can be accommodated.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 1163 reviews
Cleanliness: 9.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 9.18
C
Cornelia solo_traveller ch
10
2026-07-25 via Nuitee
S
Steven solo_traveller gb
9
Pros:

Very comfortable bed. Spa very nice.

Cons:

Other people staying in hotel need to be educated that their doors do not need to be physically slammed shut as the doors actually close on their own and lock themselves.
Door slamming kept me awake and woke me up when I eventually fell asleep numerous times in the night and morning....

2026-07-23 via Nuitee
K
Kirill couple gb
9
Pros:

Great food and drinks. Wonderful swimming pool and spa. Tennis court is a great option too.

Cons:

The double bed was small and matrass is not firm enough.

2026-07-23 via Nuitee
N
NMJ couple nl
6
2026-07-22 via Nuitee
K
Kelly family_with_children gb
8
Wonderful
Pros:

Everything was amazing. The facilities and staff were great. The breakfast was very nice indeed

Cons:

The service for lunch on the terrace was very slow and food was a little more expensive. I visisted with children who were only allowed a short 1 hour window into the spa and pool which i really think should have been made clearer to us beforehand.

2026-07-22 via Nuitee
D
Deborah couple gb
10
Can’t wait to stay here again on our wedding anniversary or even sooner for a date!! BIG THANKYOU TO ALL WHO MADE OUR ST
Pros:

We came just an hour after our Wedding for a long weekend there… it’s breathtaking thwre with a photo in every direction the building is so historic and captured all of our wedding pics like a fairy tale!.. couldn’t fault it!!

Cons:

The staff are amazing and so polite and can’t do enough to make your stay perfect!..
Kris & Sarah on reception were just fantastic at their job and Pedro the waiter is incredibly talented at his job !
All of the bar staff and service staff were just brilliant making our stay in Newhall so professional and lovely people!..

2026-07-21 via Nuitee
A
avtar couple gb
5
Would Use as a base, as the grounds are beautiful, but the rest is very overpriced.
Pros:

Rooms were painted and tidy but Carpets were tired. The bridge Restaurant Very overrated, they were trying to serve me fries instead of triple cooked chips. The Vegan Burger was awful, should not be on the menu if the execution is going to be so poor. The Grounds of the Hotel were immaculate, and staff all were very polite. The Gym was very sub standard and spa area was also not much better, definitely not worth the price tag.

Cons:

Rooms were painted and tidy but Carpets were tired. The bridge Restaurant Very overrated, they were trying to serve me fries instead of triple cooked chips. The Vegan Burger was awful, should not be on the menu if the execution is going to be so poor. The Grounds of the Hotel were immaculate, and staff all were very polite. The Gym was very sub standard and spa area was also not much better, definitely not worth the price tag.

2026-07-20 via Nuitee
P
Peter couple be
5
Could be better
Pros:

The hotel needs investment and refreshments

Cons:

Wellness, terrace

2026-07-19 via Nuitee
M
Marcus solo_traveller gb
7
Enjoyable stay but could be better
Pros:

Friendly, helpful staff
Grounds are really pleasant
Spa is a welcome addition

Cons:

Slow, average service from the bar at lunch
Interior in need of redecoration
Room had evidence of a leak on the ceiling that needs attending to

2026-07-19 via Nuitee
L
Lee solo_traveller gb
10
Pros:

Staff we excellent, very friendly, helpful and polite, nothing was too much trouble.
facilities was excellent, very clean, especially the spa, Imogen was amazing in the spa

Cons:

Nothing .

2026-07-18 via Nuitee
A
Amar couple gb
7
Pros:

Was a ok hotel

Cons:

Breakfast finish at 9.30am is absolutely ridiculous
Ruined our morning

2026-07-17 via Nuitee
W
Wayne solo_traveller gb
6
2026-07-16 via Nuitee
T
Timothy solo_traveller gb
9
2026-07-16 via Nuitee
C
colin solo_traveller gb
9
Picturesque hotel and grounds
Pros:

Picturesque location clean and comfortable room.

Cons:

Got back from the family funeral we attended and was told that the kitchens were shut and no food was available. It was sorted in the end.

2026-07-16 via Nuitee
L
Leo couple gb
8
2026-07-14 via Nuitee
I
Ian couple gb
9
2026-07-14 via Nuitee
D
Deborah solo_traveller gb
10
Pros:

spacious room for our family of 4. Lovely terrace for drinks or food with beautiful gardens. Dogs made welcome

2026-07-14 via Nuitee
H
Honestyiskey24 Solo travel The Royal Town of Sutton Coldfield, West Midlands, England
10
Unbelievable
Pros:

Absolutely incredible service. Attended there to get my wife a voucher for her birthday. Very well greeted by Karen on reception who guided me in the right direction to the spa where I was warmly welcomed by immie who couldn't of done enough. Helped me with absolutely everything both Karen and immie and took time to really detail my wife's future visit. Incredible!!

2026-07-13 via Tripadvisor
C
colin solo_traveller gb
9
2026-07-13 via Nuitee
D
Derek couple gb
7
Pros:

Location was superb.

Cons:

While restaurants staff were very obliging the timeliness at dinner and breakfast was missing with delays in completing orders eg potato arrived at the end of the meal and at breakfast toast did not arrive till we were leaving the table!
Also staff were very slow in clearing the table between courses. Hope this helps improve your restaurant experience

2026-07-13 via Nuitee