New Hall Hotel & Spa, Birmingham

Hotels
9 (1096 reviews)
Walmley Road , Birmingham , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location and beautiful surroundings
Excellent facilities including spa and dining
Cons:
Limited menu options at times
Some minor complaints about value for money

Categories

Cleanliness
9.21
Rooms clean and well-maintained as mentioned in multiple reviews.
Service
9.68
Staff were exceptional, friendly, and helpful across multiple reviews.
Location
9.22
Beautiful location with stunning building and grounds as noted in reviews.
Room Quality
8.67
Rooms were comfortable with nice decor as mentioned in various reviews.
Amenities
8.7
Good spa and facility options enjoyed by guests.
Value for Money
8.16
Some reviews noted poor value for money, impacting this category.
Food and Beverage
9.21
Food quality was praised highly with specific mentions of breakfast and dining.
Overall Experience
9.18
Overall positive experiences highlighted, especially for special occasions and anniversaries.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:46

Property Description

Historic Charm and Modern Comforts
Discover the 800-year-old New Hall Hotel & Spa, a medieval manor house seamlessly blending historic charm with modern amenities.

Tranquil Setting and Lush Grounds
Nestled in 26 acres of elegant grounds, New Hall Hotel offers a tranquil escape with a moat inhabited by ducks and geese, creating a picturesque backdrop for relaxation.

Luxurious Accommodations and Fine Dining
Indulge in individually designed rooms featuring free broadband, plush bathrobes, and complimentary homemade biscuits. Enjoy exquisite dining options at the on-site restaurant, brasserie, or al fresco terrace.

Experience the allure of New Hall Hotel & Spa - book your stay now for a perfect blend of history and luxury.

Important information:

Restaurant tables and spa treatments should be pre-booked to ensure availability.

When using satellite navigation please use this post code: B76 1PH.

Please note children can use the hotel pool every day between the following hours:
09:00 - 11:00
15:00 - 17:00

Please note that extra beds can only be accommodated in Deluxe and Executive room types.

The property has a limited number of dog-friendly rooms available, which are offered on a first come, first served basis and are subject to extra fees. Please inform us at the time of booking if you will be staying with a dog. We will confirm the availability of a dog friendly room within 24 hrs of the booking being made. If no dog friendly rooms are available, we will refund your booking. A maximum of 2 dogs per room can be accommodated.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 1096 reviews
Cleanliness: 9.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 9.18
C
Carolynn family_with_children gb
9
2026-05-29 via Nuitee
M
Monica couple gb
10
A perfect retreat away from the city but in the city
Pros:

Beautiful period property and grounds, and amazing staff

Cons:

Nothing

2026-05-28 via Nuitee
J
Joanne couple ch
9
2026-05-27 via Nuitee
K
Kerrie couple gb
10
Amazing stay in a stunning hotel!
Pros:

Absolutely stunning hotel! The grounds are amazing, the friendliest staff I’ve ever met, clean and comfortable room and lovely food. Fantastic service at the spa with lovely massages. Highly recommend!

Cons:

There was a wedding on so service was a little bit slow but you could tell they were all working their socks off to try to keep all guests happy.

2026-05-26 via Nuitee
S
Sean couple gb
10
Amazing stay at a beautiful place
Pros:

Beautiful old building and amazing grounds

Cons:

Nothing it was perfect

2026-05-26 via Nuitee
D
Demitris solo_traveller gb
10
2026-05-26 via Nuitee
A
Anna solo_traveller gb
10
2026-05-25 via Nuitee
C
CAROL couple gb
10
Just wonderful, amazing staff - especially Immy and Issy, not to forget Sarah but everyone. Breakfast - lovely and the e
Pros:

Everything but I must say that the entire estate was absolutely lovely and I would certainly go back.

Cons:

Nothing - if anything, the double classic could’ve been a bit fancier but I’m picking at straws to be honest!!

2026-05-25 via Nuitee
S
shaun couple gb
10
2026-05-24 via Nuitee
L
Linda solo_traveller gb
10
Overall our stay was very comfortable.
Pros:

Lovely old building set in beautiful grounds. Staff were very friendly and the breakfast good. Lots of choice.

Cons:

The view from our room was of a wall so the room was very dark. Think we were just unlucky as my son and his wife had a beautiful outlook from their room.

2026-05-22 via Nuitee
A
ARTHUR couple gb
8
Nice historical interest hotel but too expensive with Booking.com
Pros:

Staff were great & food was excellent. Lovely building. Good car parking.

Cons:

We were on 2nd floor with no lift but told first floor. Room (Sirius) was nice but old fashioned with lots of head obstructions including by toilet. Booking.com charged us more than double the hotel rate & you cannot speak to anyone about it or email them.

2026-05-21 via Nuitee
N
neilbax solo_traveller us
10
Pros:

Quality of the hotel, service and staff was exceptional

2026-05-17 via Nuitee
A
Avril solo_traveller ie
9
Pros:

Staff on reception were so friendly

Cons:

A little more options on the dinner menu

2026-05-17 via Nuitee
M
Margaret couple gb
10
Amazing building and garden.
Pros:

Very adaptable. They found me a quiet place to do a 2 hour zoom lecture

Cons:

I can’t think of anything.

2026-05-16 via Nuitee
C
Chloe solo_traveller gb
10
Incredible support from all staff
Pros:

I became very unwell during this visit and staff were absolutely incredible in their efforts to care for me, my luggage as well as get me into the local hospital. I can't thank you all enough. Lifesaving.

2026-05-16 via Nuitee
R
Ruquayya couple gb
1
The rooms are not worth the free outside views
Pros:

On good land. Views are nice. External building is good.

Cons:

Rooms are catfish. Very old and small.

2026-05-16 via Nuitee
G
George couple gb
10
A tremendous stay at New Hall, with excellent service, luxurious accommodation, and an outstanding b
Pros:

We had a tremendous experience at New Hall. The customer service was excellent throughout our stay, and the accommodation was luxurious, high-quality, and very comfortable. Breakfast was outstanding, with a great selection and superb quality. Overall, a fantastic stay that we would highly recommend.

2026-05-16 via Nuitee
P
peter couple gb
10
Beautiful historic hotel
Pros:

Had a fabulous couple of days at this hotel. Booked the Princess Elizabeth suite- just blown away by the history and attention to detail. The staff do everything they can to make you feel like royalty. Was a memorable 20th anniversary trip as a result

Cons:

Nothing could have been improved upon

2026-05-16 via Nuitee
G
Georgie solo_traveller gb
7
Pleasant stay, would stay again but perhaps not mid week.
Pros:

Lovely hotel, great facilities, room was lovely and clean.

Cons:

There were just not many staff around. I had to wander about to find someone, although they were very helpful when I did find them.

They also had issues with their card machine meaning I had to walk all the way to the restaurant to settle a room service bill...sort of defeats the object...

2026-05-13 via Nuitee
M
Moland solo_traveller gb
10
Gorgeous venue.
Pros:

Gorgeous venue! The room was beautiful. Staff couldn't do enough for you. The grounds were pristine. The swimming pool and gym were very clean too.

Cons:

Nothing at all.

2026-05-13 via Nuitee