New Hall Hotel & Spa, Birmingham

Hotels
9 (1268 reviews)
Walmley Road , Birmingham , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location and beautiful surroundings
Excellent facilities including spa and dining
Cons:
Limited menu options at times
Some minor complaints about value for money

Categories

Cleanliness
9.21
Rooms clean and well-maintained as mentioned in multiple reviews.
Service
9.68
Staff were exceptional, friendly, and helpful across multiple reviews.
Location
9.22
Beautiful location with stunning building and grounds as noted in reviews.
Room Quality
8.67
Rooms were comfortable with nice decor as mentioned in various reviews.
Amenities
8.7
Good spa and facility options enjoyed by guests.
Value for Money
8.16
Some reviews noted poor value for money, impacting this category.
Food and Beverage
9.21
Food quality was praised highly with specific mentions of breakfast and dining.
Overall Experience
9.18
Overall positive experiences highlighted, especially for special occasions and anniversaries.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:46

Property Description

Historic Charm and Modern Comforts
Discover the 800-year-old New Hall Hotel & Spa, a medieval manor house seamlessly blending historic charm with modern amenities.

Tranquil Setting and Lush Grounds
Nestled in 26 acres of elegant grounds, New Hall Hotel offers a tranquil escape with a moat inhabited by ducks and geese, creating a picturesque backdrop for relaxation.

Luxurious Accommodations and Fine Dining
Indulge in individually designed rooms featuring free broadband, plush bathrobes, and complimentary homemade biscuits. Enjoy exquisite dining options at the on-site restaurant, brasserie, or al fresco terrace.

Experience the allure of New Hall Hotel & Spa - book your stay now for a perfect blend of history and luxury.

Important information:

Restaurant tables and spa treatments should be pre-booked to ensure availability.

When using satellite navigation please use this post code: B76 1PH.

Please note children can use the hotel pool every day between the following hours:
09:00 - 11:00
15:00 - 17:00

Please note that extra beds can only be accommodated in Deluxe and Executive room types.

The property has a limited number of dog-friendly rooms available, which are offered on a first come, first served basis and are subject to extra fees. Please inform us at the time of booking if you will be staying with a dog. We will confirm the availability of a dog friendly room within 24 hrs of the booking being made. If no dog friendly rooms are available, we will refund your booking. A maximum of 2 dogs per room can be accommodated.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

9
Based on 1268 reviews
Cleanliness: 9.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 9.18
D
Datta • solo_traveller • gb
9
2026-09-19 • via Nuitee
T
Thomas • couple • gb
8
2026-09-19 • via Nuitee
C
Charlotte • solo_traveller • ca
10
Gorgeous castle stay
Pros:

It’s an amazing hotel. The building is so gorgeous, and while the rooms are a little more basic, they are comfortable and clean and huge

Cons:

Nothing

2026-09-18 • via Nuitee
A
Alexander • couple • gb
9
Lovely stay in a beautiful house
Pros:

Beautiful property with well appointed room, great bathroom, great swimming pool and sauna. Restaurant is great for dinner and breakfast too.

Cons:

Small cleanliness issue around the edges which was raised with the reception staff at check out.

2026-09-18 • via Nuitee
A
Aaron • couple • gb
10
A perfect getaway for our ten year anniversary and would highly recommend.
Pros:

Gorgeous location and premises. The staff were all extremely friendly and the breakfast we had included in the package was delicious. We also made use of the pool and sauna facilities and loved them.

Cons:

No issues at all. Truly loved it.

2026-09-17 • via Nuitee
C
Colin • couple • de
10
2026-09-17 • via Nuitee
L
Linda • solo_traveller • za
4
Pros:

The breakfast was good

Cons:

The room was not what I expected of a 4 star hotel. The curtains had a big tear in them and the carpets were threadbare in places. The bed looked like it had not been changed after previous guests.
I have seen better rooms in budget friendly hotels.

2026-09-17 • via Nuitee
M
Mary • couple • gb
8
We had a lovely time Used the spa which was very nice
Pros:

Close to town centre.

Cons:

Thought serve charges a little high

2026-09-17 • via Nuitee
R
Rita • couple • gb
8
Relaxing atmosphere
Pros:

Breakfast table service

Cons:

Massage was booked for us to have together but due to staff shortage had to have them seperate was told on the day we had it booked so shortage notice

2026-09-16 • via Nuitee
K
Kully • solo_traveller • gb
8
Would certainly stay there again!
Pros:

All the staff made you feel very welcome, especially the front desk staff

Cons:

I think the spa and pool was a little dated and looked tired

2026-09-15 • via Nuitee
C
Claire • solo_traveller • gb
10
Pros:

The history of the building.

Cons:

There was nothong that I disliked the staff were friendly and helpful.

2026-09-15 • via Nuitee
A
Anthony • couple • gb
8
Magical and we felt so looked after.
Pros:

It is such a beautiful hotel, very fairytale with stunning grounds, the staff was very attentive

Cons:

Everything was perfect

2026-09-14 • via Nuitee
J
Jelena • couple • gb
10
Incredible stay, memorable, will come again
Pros:

Beautiful location, gorgeous place and views, fantastic staff

Cons:

Everything is amazing

2026-09-14 • via Nuitee
D
Darran • couple • gb
9
Pros:

Very friendly and helpful reception staff who went out of the way to help during stay including arranging a take away breakfast as golfing before breakfast time on weekend

2026-09-14 • via Nuitee
S
Simon • couple • gb
7
2026-09-13 • via Nuitee
C
Claire • couple • gb
10
Relaxing break away from reality
Pros:

Beautiful rooms, everything was catered for

Cons:

Restaurant was pricy BUT the food was amazing

2026-09-13 • via Nuitee
T
Trevor • couple • gb
8
Only 2 nights and busy days so could not have evening meals or use Spa facilities, but enjoyed stay
Pros:

Staff very friendly and helpful ( although a couple of waitresses at breakfast looked like it was a chore having to be there! ). Didn't have dinner.
Room good although not exceptional for the money.
The grounds are lovely.

Cons:

9.30 end to breakfast!
Shower bar jammed so couldn't raise. ( Mentioned to Reception as left - room 12 )
Gravel on car park makes wheeling suitcases a real struggle.

2026-09-13 • via Nuitee
K
Karen • family_with_children • ie
9
Great stay. Would recommend and stay again.
Pros:

Lovely hotel. Very convenient for Drayton Manor. Good breakfast. Staff very helpful and gave us tips on where to go including accessibility.

Cons:

Nothing

2026-09-13 • via Nuitee
A
Amber • family_with_children • gb
10
2026-09-13 • via Nuitee
R
Ruth • couple • gb
9
Beautiful venue, located in a quiet area away from the hussle and bustle of Birmingham
Pros:

The location was stunning. The building itself is beautiful. Staff were very friendly and helpful

Cons:

I found the extra charges quite pricey

2026-09-12 • via Nuitee