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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Family rooms
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Garden
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Tennis court
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Children's playground
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Sauna
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Massage services
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Games room
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Spa/wellness center
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Barber/beauty shop
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Table tennis
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Currency exchange
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Mini golf
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Hammam
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Karaoke
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Board games/puzzles
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Parking garage
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Shuttle service (additional charge)
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Beachfront
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Water park
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ATM/cash machine on site
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Pool with view
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Indoor pool
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Indoor play area
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Private beach area
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Evening entertainment
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Baby safety gates
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Public Bath
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Pool bar
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Plunge pool
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Swimming pool toys
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Kids' club
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Entertainment staff
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Water slide
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Hot spring bath
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Fruits
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Shallow end
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Kids' pool
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Tennis equipment
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Pet basket
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Live music/performance
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Broadcast Live sport events
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Temporary art galleries
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Aerobics
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Bingo
Review Highlights
Categories
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Property Description
Tropical Beachfront Paradise
Luxurious Amenities: With 2 swimming pools, a mini-golf course, a spa, and an entertainment center, including a water park for kids, Hotel Las Americas Casa de Playa offers a truly indulgent experience.
Gourmet Dining: Indulge in a culinary journey at the hotel's 3 restaurants, offering a variety of cuisines from local and international delicacies to grilled meats and fresh seafood inspired by the Cartagena and Caribbean regions.
Convenient Location: Situated just a stone's throw away from Cartagena's Old Town and a short drive from the vibrant Boca Grande District, Hotel Las Americas Casa de Playa provides the perfect blend of tranquility and accessibility.
Experience the ultimate beachfront getaway at Hotel Las Americas Casa de Playa. Book now for an unforgettable stay!
As per Colombia's tax laws, a 19% VAT will be charged to Colombian residents and nonresident that do not receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. This amount will be charged at the hotel as an addition to the quoted room rate. 19% VAT exemption only applies to room package rates.
For the entrance of children, it is necessary to present the civil registry or the child's identity card. In case of not being in the company of their parents, the person responsible for taking care of the children, must present the authenticated authorization document from at least one of the parents. Law 1098 of 2006 Code of childhood and adolescence.
The entry and registration of minors to the Hotel must be carried out by one of their parents with presentation of their birth certificate and identity card. If they are not accompanied by their parents, it may be carried out by the adult responsible for the minor, duly authorized by at least one of the parents. The authorization must be in writing signed and notarized by one of the parents and indicate that the minor is under their care.
In order to protect credit card owners from fraud, the guest must present the credit card used to make the online reservation and the physical identification document of the cardholder at check-in.
The Hotel reserves the right to reject the guest at check-in for not complying with this requirement. The Hotel can cancel a confirmed reservation if it is suspected that a fraudulent card has been used, therefore, the holder of the card that will be used as a means of guarantee must be the same one who made the reservation and enjoyed the benefits. hotel services. Otherwise, you must contact our Reservations department at the email: [email protected] or at 57-605-6724242 in the city of Cartagena, for validation.
A deposit may be required at the property.
Location
Guest Reviews
Piscinas
Muy sucio
Realmente no supero mis expectativas. Es un hotel que es muy limpio pero sus instalaciones requieren ser modernizadas
Los precios de la comida y demás servicios son muy altos.
La piscina de niños es maravillosa.
La oferta gastronómica es insuficiente, no ofrecen comida cartagenera como pargo rojo, no tienen opciones de fruteria y el servicio de comida en horarios intermedios a las comidas principales es muy deficiente.
Las instalaciones muy buenas.
No me gustó, que en la habitación de al lado había un perro y pasó ladrando, tanto en la madrugada como en la mañana. Creo que se me debió informar eso antes, sino hubiera pedido cambio de habitación.
Cada estancia es mejor el hotel sigue siendo de los mejores si no el mejor y la atención es excepcional
La infraestructura, la limpieza y la ubicación
Mayor información sobre las actividades que realiza el Hotel.
Nos encantó todas las actividades para niños.
La comida deliciosa
Fuimos en plan familiar con hijos pequeños…al principio nos ubicaron en camas pequeñas separadas (pero luego, nos hicieron el cambio sin inconvenientes)
Las habitaciones de la torre del Mar son excelentes
Al principio tuvimos habit no remodelada en casa de playa pero muy vieja sin remodelar y con varias falencias pero la persona encargada Karen solucionó la situación rápido y muy eficientemente gran gestión
La ubicación
La habitación era humeda y se veia vieja.
La comida, no solo el desayuno sino el servicio de almuerzo y comida donde se ofrece variedad, bien atendido y buenos precios, el tema de la pizza pienso es una muy buena alternativa para las noches especialmente las familias con niños.
lastimosamente, el servicio en la playa es bastante deficiente, ya que la buena atención y calidad que ofrece el hotel en sus instalaciones no se refleja en este espacio. El mobiliario disponible en la playa es antiguo, está deteriorado y, en algunos casos, se encuentra en malas condiciones.
Adicionalmente, la situación legal que existe entre el hotel y los nativos de la zona termina afectando directamente la experiencia del turista. Esta situación se traduce en precios más elevados, un servicio poco organizado y, en general, una experiencia que está por debajo del nivel de calidad que uno espera encontrar al hospedarse en el hotel.
Considero que sería importante que el hotel buscara alternativas para mejorar el servicio y las condiciones de la playa, de manera que la experiencia del huésped sea integral y esté a la altura de la calidad que ofrece el establecimiento en sus demás instalaciones.
La piscina y el acceso a la playa
Las camas estaban sucias y el personal muy grosero
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