Las Americas Casa de Playa

Hotels
Grupo hotelero las Américas
8.6 (126 reviews)
Anillo Vial Sector Cielo Mar, Cartagena, Bolivar, 130001 , Cartagena , CO

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Area shuttle (surcharge)
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Multiple amenities
Cons:
Poor cleanliness
Inconsistent service
Room quality issues

Categories

Cleanliness
7.36
The review mentions dirty and poorly maintained rooms, indicating low cleanliness.
Service
9.33
Some reviews highlight attentive service, but others mention rudeness at the front desk.
Location
9.87
Beautiful property right in the ocean; location praised in the reviews.
Room Quality
6.82
Reviews indicate issues with room maintenance and comfort.
Amenities
9.35
Positive mentions of multiple pools and activities available.
Value for Money
8.81
Mixed reviews on quality vs price, slightly lower due to poor experiences.
Food and Beverage
7.86
Food quality received some criticism; some reviews found it poor.
Overall Experience
9.43
The average sentiment overall is good, though some guests expressed significant dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:09

Property Description

Escape to paradise at Las Americas Casa de Playa, where luxury meets relaxation in the heart of Cartagena.

Revitalize Yourself
Indulge in our luxurious spa, offering a selection of rejuvenating massages, body treatments, and facials, designed to pamper you from head to toe.

Endless Recreation
Dive into fun at our two outdoor swimming pools, challenge friends on our outdoor tennis courts, or enjoy a thrilling ride down our exhilarating waterslide – the perfect adventure awaits every guest!

Culinary Delights
Savor delicious meals at Mesón de Don Cristóbal, our beachfront restaurant, or unwind at one of our bars with refreshing cocktails. Enjoy buffet breakfasts crafted for a perfect start to your day!

Don't miss out on the chance to experience this exceptional getaway – book your stay at Las Americas Casa de Playa today!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

Location

Guest Reviews

8.6
Based on 126 reviews
Cleanliness: 7.36
Service: 9.33
Location: 9.87
Room Quality: 6.82
Amenities: 9.35
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 9.43
J
Jorge couple co
10
Excelente
Pros:

Habitaciones amplias y bien dotadas

Cons:

N/A

2026-07-25 via Nuitee
D
Divi couple co
9
Una muy buena opción en Cartagena
Pros:

Ubicación muy cerca al aeropuerto y a la playa, la playa aunque no es privada está controlada en cuanto a afluencia de turistas y vendedores, el servicio excelente, la fama muy cómoda y la
Cocina excelente.

Cons:

Las instalaciones aunque son buenas, la habitaciones están un poco viejas, la cortinas muy sucias y los rieles viejos, no oscurecen suficiente, los muebles desajustados. Hay mucho ruido en las noches hasta las 10 pm un animador con micrófono y música que afectan el descanso especialmente nosotros que llevábamos bebé.

2026-07-23 via Nuitee
D
Dario couple co
8
La pasamos muy bien
Pros:

Todo bien

2026-07-23 via Nuitee
W
William couple co
8
Agradable
Pros:

Desayuno, rico y variado

Cons:

La carta del restaurante es la misma desde hace muchos años, la ducha de la habitación tiene un olor a cañería muy fuerte, los lugares para quitarse la arena cuando se llega de la playa están deteriorados y el AA hace demasiado ruido.

2026-07-23 via Nuitee
A
ANDRÉS family_with_children co
8
2026-07-22 via Nuitee
S
SandyGarFor solo_traveller co
10
Pros:

El sentirse seguro y confortable

Cons:

Que no hay pizza personal :)

2026-07-22 via Nuitee
J
JANICE family_with_children co
10
Excelentes vacaciones.
Pros:

Es un ambiente familiar con todo a la mano, ideal para ir con niños.

Cons:

El servicio del restaurante a la carta Don Cristóbal es dramáticamente demorado.

2026-07-22 via Nuitee
J
Juan Carlos family_with_children co
10
Comodidad
Pros:

La calidad de las camas

2026-07-22 via Nuitee
F
Felipe solo_traveller co
7
Pros:

El personal es muy amable,el desayuno muy variado y rico.

Cons:

Deben mejorar las instalaciones, se ven deterioradas

2026-07-22 via Nuitee
D
David solo_traveller es
10
Pros:

Me gustó todo en general

2026-07-21 via Nuitee
G
Giovanni_Sanchez family_with_children co
10
Pros:

The pools (so many to choose), the restaurants, so many activities for all the family. It's a great hotel to stay at Cartagena. My kids loved it.

2026-07-21 via Nuitee
N
Navarro solo_traveller cr
10
Excelente Hotel, ambiente increible y en primera línea de playa.
Pros:

Se puede estar tanto en Casa de Playa como en Torre del Mar. Ambos ambientes diferentes y excelentes, con una gama amplia de restaurantes y un Juan Valdez.

Cons:

No tengo queja alguna.

2026-07-19 via Nuitee
A
Angelica family_with_children co
9
Pros:

Super

2026-07-18 via Nuitee
A
ANA MARIA family_with_children co
8
Es ideal para familias con hijos que quieren tener todo en un hotel.
Pros:

Las piscinas son limpias, hay variedad de piscinas. Incluye parque acuático infantil.

Cons:

La piscina de niños la cierran a las 5 pm y la de los adultos a las 6 pm, me parece un poco temprano. Es cerca al aeropuerto, se escuchan aviones hasta tarde.

2026-07-18 via Nuitee
G
Grinda solo_traveller cl
10
Felicidad
Pros:

Maravilló

Cons:

Nada

2026-07-18 via Nuitee
O
orieta family_with_children co
7
2026-07-18 via Nuitee
C
CLAUDIA couple co
10
Es como llegar a la casa de la familia más afectuosa
Pros:

Todo

Cons:

Nada

2026-07-17 via Nuitee
C
Carlos Andres couple co
10
2026-07-17 via Nuitee
J
Joaquin family_with_children co
10
Muy buena
Pros:

Zonas recreativa para los niños, desayuno y cena, cama comfortables

Cons:

El servicio en bar es un poco lento.

2026-07-15 via Nuitee
C
Carlos Camargo B solo_traveller co
10
Pros:

Excelente para familia con niños

Cons:

Apartado de la ciudad para hacer gestiones rápidas si surgen. Igual se resuelve

2026-07-15 via Nuitee