Hotel Beatriz Playa & Spa

Hotels
7.3 (3198 reviews)
Mato S/N , Puerto del Carmen , ES
+34 928 51 21 66

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable and spacious rooms
Great pool and spa facilities
Cons:
Food quality not up to expectations
Some cleanliness issues in corners

Categories

Cleanliness
6.94
Cleanliness was mostly good but some areas were noted as needing more attention.
Service
7.91
Staff were described as helpful and engaging, particularly noting the service from reception.
Location
7.95
Location was convenient, close to amenities, and particularly appreciated by guests.
Room Quality
7.4
Rooms were comfortable and spacious but a bit dated and could use a revamp.
Amenities
7.93
Available amenities like the pool and spa were highly rated, contributing to a good experience.
Value for Money
6.39
Some guests found the hotel a bit expensive, especially in relation to food quality.
Food and Beverage
5.94
Food quality was described as below expectations, as some guests likened it to cafeteria standards.
Overall Experience
7.91
Overall experiences were positive, despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:53

Property Description

Beachfront Luxury at Beatriz Playa

Balcony Views and Mediterranean Dining
Experience the charm of Matagorda Beach from your balcony at Beatriz Playa. Indulge in Mediterranean delights at the buffet restaurant with a scenic terrace. For a more casual setting, the Davao bar offers poolside snacks, while the piano and lounge bars provide a relaxing atmosphere for drinks.

Relaxation and Wellness
Unwind at the spa with an indoor hydromassage pool, sauna, and hot tub. Pamper yourself with rejuvenating treatments like massages and facials, or stay active at the gym to keep up with your fitness routine.

Convenience and Location
Only 3 km from Lanzarote Airport, Beatriz Playa offers convenience and comfort. Explore Puerto de Carmen just a short drive away, or tee off at the nearby golf club. Book your stay now for a beachfront getaway like no other at Beatriz Playa.

Important information:

When booking [5] rooms or more, different policies and additional supplements may apply.

Please note that Half Board rates include breakfast and dinner. Drinks are not included.

Please note that men are required to wear trousers for evening meals in the restaurant.

Please note that payment is made upon arrival.

Please note that access to the spa is exclusively for guests aged 14 and over.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACE

Location

Guest Reviews

7.3
Based on 3198 reviews
Cleanliness: 6.94
Service: 7.91
Location: 7.95
Room Quality: 7.4
Amenities: 7.93
Value for Money: 6.39
Food and Beverage: 5.94
Overall Experience: 7.91
F
fabio • family_with_children • it
7
Pros:

Piscine, vicino al mare, buffet abbondante e vario

Cons:

Pulizia camere, animazione per nulla coinvolgente, cauzione per tovaglie e bicchieri, nessuna varietà di cuscini

2026-11-07 • via Nuitee
C
Carmen • extended_group • es
8
Muy tranquila
Pros:

El personal muy amable

Cons:

Que se encuentra en un lugar alejado de ambiente

2026-11-06 • via Nuitee
S
Soufiane • family_with_children • ma
8
Bien
Pros:

Spacieux et propre

Cons:

Staff au restaurant pas très souriant

2026-11-05 • via Nuitee
M
Marion • family_with_children • ie
5
Pros:

Close to beach

Cons:

Bit run down

2026-11-04 • via Nuitee
M
Mariano • couple • es
5
Buena ubicación y zona, lamentable estado de conservación
Pros:

La ubicación está muy bien, salvo que esta a dos kms del aeropuerto y hay un avión a 200 metros de altura encima del hotel cada tres minutos.

Cons:

Que no avise Booking de la cercanía al aeropuerto. Que las habitaciones, paredes de la habitación, mobiliario este roto, lleno de desconchonea y manchas, a saber de que. Que las zonas comunes estuvieran muy sucias y con cucarachas y vieras la misma suciedad en el suelo durante días. Y el ruido de la fiesta nocturna que llega a las habitaciónea
El hotel.en fotos da el.pego, pero la realidad es muy distinta.

2026-11-04 • via Nuitee
D
De Leon Avero • family_with_children • es
5
Pros:

La piscina

Cons:

La comida del bufet es muy mala y repetitivo, la verdad para no volver

2026-11-04 • via Nuitee
M
Marcus Antonius • family_with_children • es
1
Hotel con deficiencias de limpieza, mantenimiento e incumplimiento de servicios anunciados
Pros:

El personal muy amable

Cons:

1.Limpieza e higiene
Deficiencias en la limpieza de diferentes zonas del establecimiento.
Presencia de un insecto aparentemente identificado como cucaracha en una superficie próxima a productos alimentarios.
Deficiencias en las zonas de restauración y manipulación de alimentos.
2. Mantenimiento de las instalaciones
Falta de mantenimiento general en diferentes instalaciones.
Instalaciones que no presentan el estado de conservación y cuidado esperable de un establecimiento hotelero de esta categoría.
3. Actividades y servicios
No estaban disponibles todas las actividades anunciadas o previstas.
La oferta de entretenimiento y servicios no se correspondía plenamente con lo esperado al contratar las vacaciones.
4, dejando constancia de la baja calidad y la falta de variedad en la restauración.

2026-11-03 • via Nuitee
M
Maria Desiree • couple • es
10
2026-11-02 • via Nuitee
R
Roberto • family_with_children • es
1
Hotel que se cae a pedazos, sucio y con chinches
Pros:

La ubicación nos pareció bien

Cons:

La limpieza no era la adecuada. Los muebles se caían a trozos, se deshacían literalmente! Y para colmo encontramos chinches en la cama de los niños. Las últimas dos fotos se ven las chinches

2026-11-01 • via Nuitee
B
Blanca • family_with_children • es
10
Pros:

Muy bien situado y la verdad tiene de todo para pasar una buena estancia.

2026-11-01 • via Nuitee
S
stephen • family_with_children • ie
10
Pros:

Location, Location, location
Lovely place and very clean.
Rooms are a little dated but didn't really effect us. Wasn't in them to long.
Had breakfast included, self service. Lots of choices. Bars ans restaurants near by. Very safe for kids. They loved it. Will be going back. Water station you can fill up your bottles. All in all I great place to stay. Pools good and clean.

Cons:

Rooms bit dated, people putting towels on beds early.

2026-11-01 • via Nuitee
R
Rebeca • couple • es
10
Pros:

Ubicación

Cons:

El almuerzo y la merienda

2026-11-01 • via Nuitee
J
Jean • extended_group • gb
9
Was great for us all for an overnight stay before we were able to book into the villa
Pros:

Room was clean comfortable and spacious
Breakfast was lots of choice but cooked food could have been warmer

Cons:

Nothing no problem at all

2026-11-01 • via Nuitee
A
Anne • family_with_children • ie
8
2026-10-31 • via Nuitee
M
Mila • solo_traveller • it
8
Pros:

La posizione comoda, la zona tranquilla nonostante la vicinanza all'aeroporto. La pulizia del complesso che è veramente enorme e lo staff con alacrità teneva pulito ovunque.
La pulizia nella camera, le dimensioni della camera veramente generose e con una doccia comodissima.
La presenza di un banco escursioni dedicato, il noleggio auto all'interno della struttura, la Spa a disposizione, l'animazione soft, il ristorante dove si poteva trovare cibo per qualsiasi gusto, anche se dopo 8-9 giorni poteva sembrare ripetitivo.
La facilità di accesso alla struttura, la vicinanza alla fermata del bus, al supermercato, i taxi a disposizione in pochissimi minuti...

Cons:

L'affollamento intorno alla piscina, sembravano tanti polli in batteria, in generale risulta abbastanza difficile trovare un posto dove mettersi.
Comunque non è stato un problema, essendo che appena fuori dal cancello c'era la spiaggia...... fondamentalmente sono andata a Lanzarote per stare al mare, non per stare in piscina!
A me in generale non piacciono i complessi alberghieri così grandi e dispersivi, ci sono stata perché eravamo con amici e si deve scendere a compromessi, però non riesco a trovare qualcosa che veramente non mi sia piaciuto, sono stata bene.
Forse l'unico neo che potrei indicare è la lieve scomodità del letto, che risulta troppo morbido.

2026-10-30 • via Nuitee
P
Poussard • solo_traveller • fr
9
Pros:

Belle emplacement.. personnel agréable.. hotel sympathique, un peu vieillissant mais très propre

Cons:

Le non respect de certains touristes

2026-10-30 • via Nuitee
C
Cristina • family_with_children • es
6
Esta bien si no le das mucha importancia al alojamiento
Pros:

El hotel es muy grande, en primera línea de mar. El personal es súper amable y profesional. La comida del buffet esta rica y es variada. Los espectáculos muy chulos.

Cons:

Necesita una reforma integral de todo! Incluso las habitaciones reformadas estaban muy deterioradas. El servicio de habitaciones solo hacía las camas pero no barría el suelo, ni reponia toallas ni papel higiénico. Demasiado enfocado al turismo extranjero.

2026-10-30 • via Nuitee
J
Jose Javier Ojero • family_with_children • es
8
2026-10-28 • via Nuitee
C
Carlos • solo_traveller • es
8
Con un paquete descuento, genial
Pros:

Amplio, limpio, cómodo

Cons:

Precios altos

2026-10-27 • via Nuitee
L
Laura • couple • es
8
Pros:

Las piscinas

Cons:

La comida estaba buena pero un poco repetitiva

2026-10-27 • via Nuitee